Question

Cannot test my service with customsd with new sonos app

V
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I cannot test my service with customsd with new sonos app.

In new app my test service is invisible.

Fortunately on my old ios device I have a previous version of app and it works.

3 replies

Corry P
Userlevel 7
Badge +18

Hi @vmedinskiy 

Welcome to the Sonos Community!

Thanks for flagging this - I have reported it up the chain. I’m glad you found a workaround - for as long as the new app can’t see your test service, I recommend preventing the older app from updating for now.

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Corry P
Userlevel 7
Badge +18

Hi @vmedinskiy 

I heard back already! CustomSD is not supported with the new Sonos app. Please see this page for the new way in how to proceed:

https://docs.sonos.com/docs/test-your-service

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
V
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Unfortunately this way also doesnot work. I have to fill Sonos ID field. They say “The Sonos ID can be found in the Sonos app under Settings > System > About My System > Sonos App Info.”

There is no such way in new sonos app either ios or web.

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