Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,091 Topics
  • 24,220 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3091 Topics

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RifferContributor I
asked in Amazon Alexa and Sonos

Alexa, sonos and bluetooth

HI all.. New to the forum and was wondering if anybody knows if i connect a bluetooth music device to the sonos one and use alexa to stream it to that device ? In brief, my sound system in the lounge is bluetooth, the sonos one is in the kitchen, so id like to be able to say to alexa "play this track in the lounge" and then it stream to the bluetooth device in the lounge.. Thanks all

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6 years ago
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Brian ChapmanContributor I
posted in Amazon Alexa and Sonos

Products without Alexa to continue? HOPE SO.

I sincerely hope there will continue to be Sonos products WITHOUT Alexa in the future. There is plenty of backlash over Alexa listening in on home environments, and concerns over privacy. Personally, I have experienced interacting with it, and do not care for it at all. My in-laws have Alexa, and it invariably results in multiple people yelling "ALEXA!! Do this! Do that!" It's super annoying, and I don't like the privacy invasion for my own home. When I saw that Sonos now has an Alexa product, I got worried.:(

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jgatie
5 years ago
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DuqContributor I
asked in Amazon Alexa and Sonos

Cannot get voice control working on Sonos One

Hi I've been unable to get voice control activated on the Sonos One. It seems that the set up process is not completing correctly. This is what I'm doing: 1) Open Sonos app 2) 'More' page menu 3) Voice Services 4) Amazon Alexa...Requires Alexa app 5) Add Amazon Alexa...Add to Sonos 6) Steps to set up Alexa...Connect your Amazon account this takes me to ps://na.account.amazon.com 7) Click 'Allow' to sign in to Alexa enabled Sonos speaker Clicking 'Allow' just brings me back to step 2). Voice control has not been activated and the microphone light remains off. I have an Amazon account, an Echo dot in another room with Alexa all set up and working fine. I have the Sonos skill enabled in the Alexa app and I can ask the Echo dot to play music on the Sonos One which it does. But I can't ask the Sonos One anything. Well, I can ask, but it ignores me. I have pressed and swiped the mic icon on the Sonos One but nothing happens. Have tried all the suggestions like un

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5 years ago
thomasbricker
thomasbrickerAvid Contributor I
asked in Amazon Alexa and Sonos

Controlling Sonos Connect with Alexa?

I just recently bought Sonos for my home audio set up. I am absolutely thrilled with it so far. I am using the Connect to control my original sound system, which is in NAD amp and preamp running to ELAC speakers and sub. I also have two Sonos One speakers set up as a stereo pair in a different room. Alexa is controlling those speakers fine. But what I want to do is be able to control the Connect device using Alexa. I have read many threads, and so far, I am not getting a straight answer. I also own two Echo Dots. Do I need to use one of those, to make the Connect unit hear my Alexa commands? The Connect does not seem to hear my commands, even though I have a grouped it with my other two Sonos speakers. Those two speakers are in a totally different room, and probably can’t hear me when I give the commands. What is the correct methodology here. There has to be a way to do this.

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thomasbricker
5 years ago
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danielwilson16Contributor I
asked in Amazon Alexa and Sonos

Napster on Alexa

When will napster be working on alexa?

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K
6 years ago
Fontie
FontieTrending Lyricist I
asked in Amazon Alexa and Sonos

2 Ones as stereo pair Alexa on both or one ?

I have 2 Ones in a stereo pair Alexa is working on both but independently sometimes shouting Alexa the left speaker responds other times its the right, it can sometimes be I am standing next to the left speaker but its the right that wakes up or visa versa more often than not neither respond. My question is should I have Alexa working on both my Ones if so are there plans to have them act as one i.e. both Ones listen for the wake word with Alexa replying out of both. Hope the above makes sense

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UKMedia
6 years ago
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elvinfContributor I
posted in Amazon Alexa and Sonos

Echo Dot & Sonos Play 1 poor integration

So I was finally excited to hear that you can enable the Sonos skill on my Echo Dot. Took me a while to figure out why the Echo would not play any music on my Sonos until I read that you have to command it by naming the speaker. For example Alexa play blank blank on Bedroom. Are all Sonos speakers like this? Why can't Alexa just play music on the speaker? I believe if I connect a bluetooth speaker to the Dot it just plays it on the bluetooth speaker. Another complaint that I have is that I can't hear Alexas responses through the speaker. If music is playing I can't hear her respond to me. Like when i ask "alexa who is this?". For one she can barely hear me and two when she does I can't hear her because of the music. When is Sonos going to integrate with the Play 1 seemlessly. I am already disappointed with the Play 1 from day 1. When Amazon was running a promo last xmas for the play 1 and echo dot. You would think it will work together. Nope. I had to wai

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UKMedia
6 years ago
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willneildContributor I
asked in Amazon Alexa and Sonos

Sonos one routines

I am trying to set up a routine on Sonos one through Alexa app it seems to control the lighting but will not give me audio response? Why is this?

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AjTrek1
6 years ago
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zBernieAvid Contributor I
asked in Amazon Alexa and Sonos

Does a Sonos One negate the need for an Amazon Echo?

Can a Sonos One do everything that an Amazon Echo can do? I might get my brother either an echo dot and play:1, or a Sonos One for Christmas.

6
K
6 years ago
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17SchContributor I
asked in Amazon Alexa and Sonos

Beam and Fire Stick TV

I have the beam and connected Fire Stick to my TCL TV. I updated the CEC on TV to recognize the Fire Stick, but I am unable to control Fire Stick with Alexa voice commands. I have Alexa app updated to my device (Sonos Beam). Can someone tell me what I am doing wrong. I believe controlling Fire Stick is doable through Alexa and the beam.

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melvimbe
5 years ago
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MurseDaddyMikeContributor I
asked in Amazon Alexa and Sonos

Sonos Beam, Amazon Fire TV 4K, Amazon Alexa, and Samsung TV

Hi everyone, I hope someone can help me here... cause I've been losing my mind with this issue ever since I got my Beam a couple months back. Background information... I own a 40 inch Samsung UHD 4K Smart TV, a Sonos Beam, and an Amazon Fire TV 4K stick. I'm trying to create as much of a remote free experience as possible. From my understanding, and my experience, just simply having a Sonos Beam will only allow you to adjust the volume and turn your TV on/off using Alexa (when it comes to TV controlling, not music). So from here I did some research and found out that purchasing an Amazon Fire TV 4K stick will bridge this gap into a more remote free experience... I'm struggling. Things I have completed word for word like a strict baker... - Connected my Sonos Beam with my Samsung TV (audio output is through Beam), used ARC HDMI - Enabled Amazon Alexa under Voice Settings in Sonos App. Signed in with my Amazon account - Added Sonos as a Smart Skill (and enabled) on Alexa

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UKMedia
5 years ago
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RogerThatContributor I
asked in Amazon Alexa and Sonos

Can Alexa Hear When Music Is Loud?

I have an Echo Dot connected to a small USB speaker. When the music is playing full volume (not really that loud) I have to shout to get Alexa to hear me. I am considering getting a Sonos One because I like LOUD music. Question is, will Alexa be able to hear me over the music?? Echo has a remote voice control which means you can talk really quietly into the remote and Alexa will hear you. I understand this control will not work with Sonos though. How have Sonos One owners coped with this? Is it a problem? Many Thanks

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6 years ago
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Marc JTrending Lyricist I
posted in Amazon Alexa and Sonos

Public Beta - My Feedback

After waiting for the announcement for Echo integration with Sonos for what seems like an eternity (I was [i]really [/i]looking forward to it), I have to say I am somewhat underwhelmed by the current offering. For what it's worth, here's my feedback: - A glorified Bluetooth speaker - is what it feels like. I could have done most of what I'm currently getting by putting a cable from my Echo Dot to my Sonos Connect Amp's line in. In fact I tried that some time ago but quickly disconnected it as the streaming TuneIn Radio via the Echo cuts out a [i]lot [/i]more than the TuneIn Radio via Sonos, and I listen to radio probably 90% of the time. Everything is through the Echo - as above, it seems you're not controlling Sonos through Alexa at all, you're simply outputting Alexa audio through Sonos. When that's TuneIn Radio, it cuts out just as bad as when using just the Echo. If I could hard-wire my Echo I would, but it's WiFi only, and it's 4 feet from a Google Wifi hard-wired WiFi point

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6 years ago
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mathisContributor I
asked in Amazon Alexa and Sonos

Sonos One Alexa skill language problems

Hello! I got my Sonos One speaker this morning and went through the setup process. The initial speaker setup went smooth and as usual. When I tried to activate Alexa however, I was able to complete the first two steps with my German Amazon account. However, I couldn't successfully add the Sonos skill. The Alexa app prompted me to change the language of the skills to German via a link. This link leads to the setting screen inside the same app where no such setting can be found. Because I was stuck, I tried to reset everything and try it once more. Therefore I then went to the German Amazon Website and deregistered the Speaker from the devices list where Amazon keeps record of Kindles, Echo devices and more. Now I am stuck in the skill activation screen (third step) and Sonos doesn't seem to register that my device is no longer associated with my Amazon account.

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Smilja
6 years ago
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User615615Contributor I
asked in Amazon Alexa and Sonos

Sonos One Alexa Alarm volume

Is there a way to adjust the volume of the alarm played when set via Alexa? (searching for this I learned there's a Sonos alarm option as well, which I've never used on my other 7 speakers)

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4 years ago
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tedwill48170Contributor I
asked in Amazon Alexa and Sonos

Sonos One - Do I Need to Buy an Alexa Device?

Hello. I saw the announcement of the Sonos One and the Alexa integration. If I get the Sonos One, will I need to buy an additional Alexa device?

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UKMedia
6 years ago
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Thug59Contributor I
asked in Amazon Alexa and Sonos

Alexa and Sonos grouping

When I ask Alexa to play on a particular named speaker it will play on whatever group of speakers where playing at the last usage. Rather than just the one I ask for.

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J
5 years ago
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Elizabeth_7Contributor I
asked in Amazon Alexa and Sonos

Alexa and multiple rooms

If I start music from Alexa in my Sonos 1 and ask to add kitchen or living room it will start but it starts a new, different station, on each speaker set. I’ve tried grouping them in the Alexa app too. Any suggestions? Diagnosis 8034377.

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jgatie
6 years ago
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Joe8089Contributor I
posted in Amazon Alexa and Sonos

Sonos One reading Kindle books

I have recently purchased Sonos One with Alexa. However when I ask Alexa to read a kindle book she will give a summary of the book and then say sorry something has gone wrong.

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kbgorman
4 years ago
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BernardGContributor I
asked in Amazon Alexa and Sonos

Alexa + Sonos + Alarm = Does not work with Music ?!

WHAT A DISAPPOINTMENT ! I bought a Sonos One. I just wanted to be able to use the Alarm, in Musical mode (via Spotify, TuneIn, or Deezer), as a Radio-clock radio. "("Alexa, please wake me up at 7:30, with the Beatles, on Spotify") This is a very simple feature, which can logically be expected from the Sonos and Alexa wedding. ...Only Sonos Customer Support tells me that this feature...is not available. TO TOP IT OFF : This function already EXISTS with Echo, Alexa's vocal assistant ! https://mediafeed.org/amazon-alexa-can-now-wake-up-with-music-heres-how/ Whatever their reasons, Sonos and Alexa should allow us to use this feature as soon as possible! Bernard

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5 years ago
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zoroContributor I
posted in Amazon Alexa and Sonos

connect spotify to alexa for sonos one

I installed Spotify app on Sonos. I have the Sonos skill in Alexa. In Alexa Sonos appears 2 times : 1) as sonos one with my name (location Belgium where I live) 2) as living room (location Belgium again) I can not change my device (sonos) location , not in my app on iphone , not online at alexa.amazon.com to a supported country Under settings "Music settings" "choose default music service" I can not select Spotify What I can do : Open Spotify on iphone , select a play list , play it through the Sonos and then say "alexa play next song"

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Z
5 years ago
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pled4Contributor I
asked in Amazon Alexa and Sonos

Sonos One only plays one song at a time

Sonos One had been working properly until Saturday 12/15 where now it only plays one song at a time. We are using Alexa and Amazon Music. System diagnostic number is 951288978. Thanks!

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UKMedia
5 years ago
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JimStoreyContributor I
asked in Amazon Alexa and Sonos

Alexa not playing music through Sonos Beam

Got a Beam yesterday and connected fine, worked beautifully playing music via the Sonos app or via asking Alexa (kids also discovered “Alexa - maximum volume” very quickly!). This morning however asking Alexa to play music, I get an “ok playing xxxxx” but no music. Playing from the app still works, and asking Alexa the time etc still work fine, it’s just the music - is there anything I could try please?

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J
5 years ago
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fdastoorAvid Contributor I
asked in Amazon Alexa and Sonos

Playbase and Alexa

Alexa will not discover my Playbase as a device. It is in the Sonus App in the TV room. I can play music from the Sonus app on the playbase. But Alexa will not play on the Playbase saying there is no such device. I have even set p multiroom on Alexa.

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5 years ago
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cdubbAvid Contributor I
posted in Amazon Alexa and Sonos

Alexa "Sorry something went wrong" response when requesting radio stations via Tune in.

Alexa unable to play any radio stations from Tune in apart from the BBC. A request to play BBC radio 2 for example, Alexa responds with "Playing BBC 2 from tune in". All other radio station requests from tune in always generate the same response, "Sorry something went wrong". This issue is replicated across three separate devices, sonos one and two beams. All tune in stations available manually using the Sonos app. Thanks.

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5 years ago
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