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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,196 Topics
  • 24,703 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3196 Topics
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ehab noueihedContributor I
posted in Amazon Alexa and Sonos
Problem with controlling my LG tv with Alexa from my Sonos beam

Please I would like some help, I just bought a sonos beam and I connected to my LG OLEDC8 2018 tv and I set up every thing on Sonos app, LG webos and alexa. but still my tv is no responding to alexa, But I dont have any of the amazon echo, i am wondering if that is a necessary or i can control every thing the Sonos Beam

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UKMedia
5 years ago
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Mark_29Contributor I
asked in Amazon Alexa and Sonos
Sonos One Microphone

How can I turn it off?

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Chris
5 years ago
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Arvid sonosContributor I
asked in Amazon Alexa and Sonos
Change volume on sonos group via Alexa

Hi, I've just setup an Alexa-group with my different Sonos speakers, Kitchen, Livingroom and Dining room. I've named the Alexa group "All speakers", and set all the Sonos Speakers as preferred speakers. This works fine as I can play the Spotify music on all the speakers by saying: "Alexa, play music on all speakers". But I still cannot change the volume on all the speakers at the same time. When saying "Alexa, raise the volume on all speakers", it only raises the volume on one of them. I can raise the volume by telling Alexa to do that room by room. But that is not fast enough. I always need to pick up my phone and open the Sonos App in order to change the volume on all speakers at the same time, which kind of takes the edge off using Alexa as the controlling device for my Sonos Speakers. I know that it has been a problem to change the volume on multiple sonos speakers previously through Alexa, but I'm wondering if that is possible now with the new Alexa grouping? In that case

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UKMedia
5 years ago
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ekhastingsContributor I
asked in Amazon Alexa and Sonos
Speaker group and Alexa

I have several sonos speakers throughout my house. Before the update I was able to group my speakers in my Sonos app (example: TV room) and tell Alexa to play music in TV and it would play on all the speakers that are grouped with TV room. Now when I say play music on TV room it only plays on the one speaker. How do I get Alexa to play on multiple speakers with one command?

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jgatie
5 years ago
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briansinContributor III
posted in Amazon Alexa and Sonos
How to disable Spotify Autoplay with Alexa

Hi all, I have been using Sonos with Alexa and Spotify for ages now. When I say "Alexa, play Stairway to heaven", it plays it just fine on my Echo, then stops. (no autoplay) When I say "Alexa, play Stairway to Heaven in the Family Room" (I have a Sonos called family room, but this happens on any of my Sonos devices), it plays Stairway to Heaven fine on my FR Sonos, but then continues to Autoplay songs after that. For some reason, when I control the Sonos through Alexa/Spotify, it controls Spotify with the autoplay feature on. I have disabled Autoplay on Spotify on both mobile and desktop. Again, when using the same exact command to play on the Echo, it does it great. Only when it plays on the Sonos does it play more random songs, which is extremely annoying. How can I disable Autoplay when using Alexa to launch a Spotify song on my Sonos? Again, everything is configured properly and the Sonos skill works fine. Just have to turn off autoplay. Thanks!

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G
5 years ago
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mtoro9Contributor I
asked in Amazon Alexa and Sonos
Can Sonos one and echo group and play same music?

I just added a sonos one and sound bar to my home environment, but I can’t seem to group them with my existing echos such that they all play the same music simultaneously. Is there a fix for this or just not part of the compatibility?

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jgatie
5 years ago
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Mike PaoliniContributor II
posted in Amazon Alexa and Sonos
Multiroom Audio with Sonos, Alexa, and Apple HomePod

So, I'm new to the Sonos brand, recently picking up the Sono's One's and a Beam because of the AirPlay2 integration (well done Sonos). I've got Sonos in 3 rooms, the Breakfast room, the Game Room, and the Living Room. Alexa is enabled on all 3 devices. The Apple HomePod is in the Kitchen. So I've read a crazy amount of posts and threads on trying to get Sonos Speakers Grouped using Alexa commands (Sonos you have really failed here pretty hard), and I've gone through the trouble of naming and grouping the speakers in the Alexa App, including creating a group called "Everywhere" containing all of them. I've also installed the "Speaker Groups" Skill and played with it (though you have to be incredibly specific with it, and I view it as a stop gap). As you probably already know, one can't simply ask Alexa to Play music "Everywhere" - even having created such a group. Instead you first have to group the speakers in the Sonos App or using the "Speaker Groups" Skill - this is

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M
5 years ago
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peterltaskerAvid Contributor I
asked in Amazon Alexa and Sonos
Grouped Sonos rooms and Alexa

Has anyone noticed that if you group two rooms together via the Sonos app ( say Kitchen & Den) and then ask Alexa to change a radio station or turn off e.g Alexa turn off the Kitchen then both the Kitchen and Den will follow the instruction but the grouping will be lost. Any pointers to correcting this would be gratefully recieved. Thanks Peter

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UKMedia
5 years ago
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LalinContributor I
posted in Amazon Alexa and Sonos
Alexa refuses to stop Spotify

I have a stereo pair ones and all have worked well with Alexa until just recently when I noticed Alexa won’t stop playing when I say Alexa stop or Alexa stop Spotify. It hears what I’m saying since the confirmation sound comes but then it just ignores this command. She seems to think Spotify is not playing at all for some reason as I asked “what song is playing on Spotify” and the answer was “Spotify is not playing now” even though it was, and was even started by Alexa just a minute earlier. Anyone recognize this and/or have a solution?

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melvimbe
5 years ago
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marcospolancoContributor I
posted in Amazon Alexa and Sonos
Connection Error While Adding Amazon Music

I reset my Sonos ONE, now is all set up but when adding the Amazon Music I get this message: Connection Error There was a problem adding the Amazon Music account. A Connection to Amazon Music could not be made. All this happens after it makes me sign in to validate the account, I close the browser after I sign in and ask me to close it and go back to the app. Please help Thanks

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C
5 years ago
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DRPowellContributor I
asked in Amazon Alexa and Sonos
Music only plays on one Sonos One speaker in Alexa Group

I have just received two Sonos One speakers. I set them up in the Sonos iOS app and then in the Amazon Alexa app. All seemed to work well. I created a group in Alexa in order to play the same music on both speakers. When I request Alexa to play music on group "Sonos" (the name of the group I set up), only one speaker plays. If I use the Sonos app to group the two speakers, the music plays on both as expected. I would think I could tell Alexa to "Play music" on any single speaker and it would play on that speaker. If I tell Alexa to "Play music on Sonos" it would play on both the speakers within that group. Is this a known issue?

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jgatie
5 years ago
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riuclContributor I
asked in Amazon Alexa and Sonos
Spotify

Cannot play Spotify

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UKMedia
5 years ago
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emiliocb4Contributor I
posted in Amazon Alexa and Sonos
Alexa routine and sonos one

Hello, i’m using with no problem my sonos one with alexa, but i’m in trouble with alexa routine. Initially all works, After one day when i call the routine an error message ‘routine is not found in this device’ was said by alexa but routine was executed correctly. After a week the routine is not enabled more in the alexa app (no alexa device was found). How can i Resolve? Thansk

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Edward R
5 years ago
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trypanContributor I
posted in Amazon Alexa and Sonos
LG, Simplink, and Sonos Beam

My setup is a Sonos Beam connected via HDMI to the HDMI ARC port of the LG TV. I also have a Verizon Set top box connected to the TV via another HDMI port. Alexa voice activation has been activated. Simplink is active, but displays on the LG menu as being associated with the cable box port. I am able to control volume, switch to music sources and switch back to TV via Alexa voice command, but I am not able to turn the TV on or off. So I'm not really sure what is happening, but I'm no sure how or if I can get the on/off function to work. any suggestions? thanks.

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C
5 years ago
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ArttinaContributor I
posted in Amazon Alexa and Sonos
Amazon Fire TV Stick 4K with LG Smart TV and second TV with Beam and Samsung Plasma Smart Issues

I was really enjoying being able to use my main TV (labeled as a speaker on my Alexa App for some reason thru the Beam and called TV but I can't edit the name) and being able to adjust the volume and turn it on and off. I decided I wanted to use Alexa on my LG Smart in my bedroom so I order the Fire TV Stick 4K to use on it. I've installed it last night and it works okay on my tv although I would rather be able to control it thru my Sonos One in the hall by it but I can't seem to get it to link so I now have a third remote control in my bedroom which I hate. I then started to watch tv in my main room on my Samsung thru the Beam and I cannot turn it on and off without using a remote. Alexa tells me the hub isn't hooked up right and I need to check if it's connected. It is. I've tried a few of the suggestions on here like renaming my TV Device with the Fire stick as (Main TV) since I can't edit the TV working with my Beam as the device is greyed out and not clickable. When I ask

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N
5 years ago
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grants04Contributor I
asked in Amazon Alexa and Sonos
Can my Alexa Echo and Sonos Play 1 play simultaneously (like grouped Sonos speakers)?

I tried to search this topic both here and on Google. My apologies if it has been answered but I cannot find an answer. We have several Sonos Play 1 speakers and an Alexa Echo. I enabled the Alexa skill and updated the software on all of the Sonos speakers. I have the app for both. I created a group in the Alexa app called "Family Room". Under the "Alexa" heading, both the sonos speaker that I want to play and the Echo speaker are selected. In the preferred speaker section it will only allow me to have 1 of the 2 from the above section checked. I have tried it both ways. I am trying to get both the sonos speaker and the Echo to play the music together. I am able to say "Alexa, play music on Family Room" and the music will play on the Sonos speaker, but it will not also play on the Echo. Several websites seem to say that indicate that both will play (though I understand you cannot have two Echos play at the same time). Regardless, I cannot seem to play the music through both sim

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jgatie
5 years ago
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jnurse4257Contributor I
asked in Amazon Alexa and Sonos
Sonos one repeatedly cutting out

Having continuing problems with Alexa and the Sonos one speakers - one speaker has cut out completely and refusing to respond. The other is occasionally working but mostly not- I’ve tried rebooting numerous times to no avail - the software is rubbish - a lot of money for it to go wrong - I’m considering returning them and going back to old fashioned Bluetooth connection unless anyone has any tips?

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UKMedia
5 years ago
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Christhompson1986Contributor I
asked in Amazon Alexa and Sonos
Can’t switch from TV to music on beam without app

Hi, I have a beam and 2x ones for surround sound. I can’t seem to play music after I’ve been watching tv without using the app. I’ve tried saying “switch to Spotify” but it doesn’t work. Any ideas?

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UKMedia
5 years ago
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lefty23Contributor II
asked in Amazon Alexa and Sonos
Alexa plays one song then stops with Amazon music

I have a multi speaker setup (PlayBase, Sub, two Sonos Ones). Voice commands to Alexa work perfectly. I can request a playlist, artist, song, or station from Amazon music and it will play. The problem is that it stops after one song. I've read previous threads regarding this issue. So, I removed the skill and re-added. I've removed the surrounds from the group and re-added. No change. The PlayBase is wired in as is the sub. Any thoughts?

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UKMedia
5 years ago
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goodboyrTrending Lyricist I
asked in Amazon Alexa and Sonos
Best Practices for Naming of devices

Most of us "smart home" people have multiple devices in each room (lights, sonos, echos, etc). And most of our homes have the same rooms (kitchen, bedroom, den, etc.). What is the best practice naming convention for this situation? I am asking because I typically get a response from Alexa along the lines of "there are multiple devices named Kitchen, which one do you want?".

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UKMedia
5 years ago
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MurseDaddyMikeContributor I
asked in Amazon Alexa and Sonos
Sonos Beam, Amazon Fire TV 4K, Amazon Alexa, and Samsung TV

Hi everyone, I hope someone can help me here... cause I've been losing my mind with this issue ever since I got my Beam a couple months back. Background information... I own a 40 inch Samsung UHD 4K Smart TV, a Sonos Beam, and an Amazon Fire TV 4K stick. I'm trying to create as much of a remote free experience as possible. From my understanding, and my experience, just simply having a Sonos Beam will only allow you to adjust the volume and turn your TV on/off using Alexa (when it comes to TV controlling, not music). So from here I did some research and found out that purchasing an Amazon Fire TV 4K stick will bridge this gap into a more remote free experience... I'm struggling. Things I have completed word for word like a strict baker... - Connected my Sonos Beam with my Samsung TV (audio output is through Beam), used ARC HDMI - Enabled Amazon Alexa under Voice Settings in Sonos App. Signed in with my Amazon account - Added Sonos as a Smart Skill (and enabled) on Alexa

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UKMedia
5 years ago
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SebastianDammarkContributor I
asked in Amazon Alexa and Sonos
Apple Music, Alexa and Sonos

How do you get these three thing to work together ? When I try to link Apple Music and Alexa together I only see Spotify and Pandora. Doesn't the Play One support both services ?

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jgatie
5 years ago
bstephens16
bstephens16Contributor I
posted in Amazon Alexa and Sonos
Potential Workaround for “Audio actions in routines are not currently supported on this device”

I have a Sonos One and a Beam that control hue lights, ecobee, harmony hub, etc. I got tired of hearing that phrase when I use my “Good Night” routine or routines involving my harmony hub (such as saying “Netflix” instead of “Turn on Netflix”) so I started experimenting. Routines work fine with specific device control but introducing a scene or group results in the “Audio actions blah blah blah” message. I found that if you use Yonomi to create the scene, then create the routine in Alexa and call the Yonomi scene, that it works without the message. So creating a routine in the Alexa app that directly calls the harmony hub scene “Netflix” will result in “Audio actions . . .” But creating a routine in the Alexa app that calls the Yonomi scene that calls the harmony hub scene “Netflix” works without the “Audio actions . . .” message. I have no idea why but I found this after a few hours of testing and thought I’d share.

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B
5 years ago
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carlh365Contributor I
posted in Amazon Alexa and Sonos
Sonos Beam won't turn Samsung tv on or off

My Beam won't turn my tv (Samsung UE55JU6800) on or off via Alexa voice command. Voice command works for other functions (volume adjust, mute etc) its just the on/off that isn't working. When I say "Alexa turn TV off" the response is I cannot find a device named TV. I've reviewed other threads and have tried: - Unplugging my other HDMI devices which my have been confusing the TV - Turned on Anynet+ (HDMI-CEC) in the TV's settings - Selected Yes for Auto Turn Off in the TV's settings - Tried selecting Soos Beam as the Source on TV and whilst I get the Sonos screensaver I still cannot turn tv off Any help would be greatly appreciated!

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Keith N
5 years ago
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WvRContributor I
asked in Amazon Alexa and Sonos
Alexa Sonos Beam in Sweden

Hi! Is it possible to get Alexa to Sonos Beam in Sweden? If yes, how can I install it?

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UKMedia
5 years ago
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