Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,077 Topics
  • 24,137 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3077 Topics

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NotownbluesContributor I
asked in Amazon Alexa and Sonos

Sonos Beam ducking TV input if in-built Alexa is off

Hi, I’ve had the in-built Alexa feature on the Beam for a couple of months and even if it’s not too bad, I don’t think the mics are as good as my Echo.  She misunderstands commands too often, for example last time I said “play the tv” she understood “play Disney” and started playing a random Disney song.It’s infuriating as it happens very often and I always have to switch the input from music back to TV. When I listen back to the Alexa audio recordings in the Alexa app History, that’s how I know she gets the commands wrong and the playback sounds very muffled. I’m not surprised she gets confused, the mics don’t seem that good. I live in a small-sized living room sitting about 3m away from the Beam, on a tv stand below ear level.Now what I’m looking for is turn off Alexa on the Beam but keep the ducking function as I quite like it and it’s the only reason I’m not using the Echo, because with the TV playing in the background it can’t hear commands well.The other day I came to know it's p

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UKMedia
3 years ago
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Bulldog91Contributor I
asked in Amazon Alexa and Sonos

Do all Alexa features (routines, skills, blueprints) work om Sonos yet?

Topic

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UKMedia
3 years ago
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jtelmosContributor I
asked in Amazon Alexa and Sonos

Change Alexa in Stereo Pair

I have a Sonos Beam setup in surround sound with a Sonos One and a Sonos SL. Right now, when communicating with Alexa, everything is coming out of the Beam.  Is it possible to set Alexa to come from the Sonos One instead? It’s more central in the room and would be a much better experience.  The other issue is that the Alexa coming out of the beam is SO QUITE. Regardless of the volume of the music coming out of the Beam.  Any ideas?

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UKMedia
3 years ago
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ScoobydrewbyContributor I
asked in Amazon Alexa and Sonos

Sonos Beam - Alexa Prime Control

Alexa on my Beam will turn my Sony TV KD-43XH8196 on / off, adjust volume etc but won't select the Prime Video app to play a show from. I've disabled / re-enabled skills in Alexa app, cleared Alexa off Sonus etc to no avail.Any ssuggestions  would be great

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Ken_Griffiths
3 years ago
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Tim8aBugTrending Lyricist I
posted in Amazon Alexa and Sonos

Alexa doesn't respond when I'm playing an imported playlist from my music library

I’m new to Sonos and I installed my first device, a Sonos Move, about 10 days ago.Everything was working fine until this morning when Alexa wouldn’t respond while I was playing an m3u playlist from my Music Library. Through trial and error I determined that she does respond if I pause playback but not while the playlist is playing. I also verified that Alexa responds normally when I’m playing a playlist from Amazon Music.I tried powering it off and on to no avail.Anyone have any ideas?I[I posted this in the Amazon Alexa  and Sonos section but now see that I should have put it here...] 

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T
3 years ago
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ChetanisinanandContributor I
asked in Amazon Alexa and Sonos

can sonos one or SL be used as wifi speaker in amazon echo dot

Can sonos one or SL be used as wifi speaker in amazon echo dot?Devices: amazon echo dotsonos oneProblem: Want to use alexa in Hindi on sonos which is not supported,sonos skill is not available on alexa app in my country  Want to know/ possible solution  : if i can use sonos as a wifi speaker for my echo dot , if yes then probably it makes sense for me to purchase sonos 

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UKMedia
3 years ago
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Cardfile69Contributor I
asked in Amazon Alexa and Sonos

Alexa.

I changed router and had to set Sonos speaker up again.After set-up I said Alexa play 98.1 the bull.She said playing 97.1 the bull but no music??

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Paul A
3 years ago
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matt MassContributor I
asked in Amazon Alexa and Sonos

Playing on my Sonos Amp with Alexa

I would like to direct my Alexa to play a spotify playlist on a certain wired home speaker. Sonos will do it with my sonos app. I want to use Alexa. Any help? 

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G
3 years ago
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WillowboyContributor I
asked in Amazon Alexa and Sonos

Sonos beam unreliable connection to Alexa

Find this a very unreliable system. Keeps breaking its connection with Alexa. I reset it works for a time and then loses connection. No problem with my broadband. Also ARC connection to LG TV stops working frequently despite trying 2 HDMI cables and checking connection. Sound is reasonable but wish I hadn't bought due to unreliability

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UKMedia
3 years ago
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JuriJuriAvid Contributor I
asked in Amazon Alexa and Sonos

alexa and google independant volume settings on all Sonos devices.

Hi SonosI would like to ask you if you could add option to all speakers which have Alexa and google assistant included independent volume option for us.Well for example Beam when I watching TV and want to turn lights of the response from Alexa is too quiet and when I will try to move the volume up on the buttons on beam it will adjust total volume on my TV as well what is not what I really want. The same on Sonos One and I believe on all voice assistant speakers.We really need in app an option to adjust Voice assistant what will not have an impact on TV volume or music volume at all. There should be setting for general volume too like it is now but independent for BOTH voice assistants please.Is there any chance you can add this feature in app please as it is really terrible experience to have it like it is now to be honest.Thank you for reply.All the best.Juraj 

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Paul A
3 years ago
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SRCN1991Contributor I
asked in Amazon Alexa and Sonos

Why can't I see me speaker on Alexa?

When searching for devices some of my speakers do not appear on the Alex App? 

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Ken_Griffiths
3 years ago
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MarkacContributor I
asked in Amazon Alexa and Sonos

Alexa volume too low.

Beam was working fine with Alexa. About a couple of months ago Alexa volume decreased to 25% of the regular TV volume. The only way to hear Alexa’s replies is to manually increase the TV volume. This seems to be a ongoing issue. Is there a solution to this problem on the horizon?

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Simon B
3 years ago
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DJDayContributor I
asked in Amazon Alexa and Sonos

Sonos One and Play 1 on S1 lack serious functionality with Alexa

So a fan of Sonos, I brought voice controlled music via Alexa to my system, thanks to a ZP100 Connect. Amazing setup, and brought the flexible ability of inputting other music devices and Bluetooth into my Sonos system, no longer was I locked in by the app and my phone (or PC), and there was nothing I could not play over my Sonos System - TV, youtube, Alexa, iPlayer anything . It worked a charm….only now, all my Sonos Connects are moving to EoLI wanted to reduce my devices (each room with an Alexa/echo, connect and 2 speakers, so swapping a Connect for a new Sonos One seemed like the answer, I shed an Alexa device and a Sonos connect ….just lose the ability to input other music but how horribly wrong am I.Now, I have a Sonos One and a Play 1 next to each other, and I cannot pair them….rubbish meeting of my expectations but ok.Plan B: just Group them together and sacrifice the fidelity you seem to get with a pairing…..WRONG….my previous setup with the Connect, I could shout “Alexa, Turn

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Ken_Griffiths
3 years ago
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mamills2Contributor I
asked in Amazon Alexa and Sonos

Long Wait for Alexa to Re-engage

It takes at least 7 seconds for Alexa to be ready for another command after one is processed on my Sonos One speaker.  Regular Alexa speakers have just 1 or 2 second lag times.  Why can’t Sonos have the same, lower, lag time between command execution and readiness for a new one?

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UKMedia
3 years ago
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heynowjerryAvid Contributor III
asked in Amazon Alexa and Sonos

Move and Echo device in same room both respond to Alexa out of sync

I have an Echo Show and newly purchased Move device within the same room. When I ask ‘Alexa, xyz’, both respond and milliseconds off. I have reviewed all the configs, and while I can config the echo device, there is nothing to adjust in the ALexa app for the Move. Any suggestions on having only one device respond? Music is playing fine. I could disable alexa on the Move, or shut off the Move mic, but that is not ideal as I take the Move to another room.

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Rowena B.
3 years ago
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PlaygaryContributor I
posted in Amazon Alexa and Sonos

Playing Shazam with Alexa

Would like to be able to use my shazam favorites and play lists  , by voice searching via alexa ect , ?

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106rallye
3 years ago
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BladelivesContributor I
asked in Amazon Alexa and Sonos

Sonos amp with Alexa problems

Alexa is working the sonos amp just fine. I can’t get the S2 app to see the Sonos amp any longer. Alexa is working with it.  I have unplugged and rebooted. I can get S2 to work but then it gives me issues with Alexa. So confused obviously it’s on my network and working but the S2 app can’t find it any longer.  Anyone experience this??? Looking to expand on my amp and get more, but this problem is making me rethink this direction.Help.

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Annazel S
3 years ago
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grayfeeContributor I
asked in Amazon Alexa and Sonos

Sonos keeps disconnecting from Alexa

Love the new sonos one i bought about a month ago except that it keeps disconnecting from alexa and requiring me to go into app and remove alexa and reinstall.  i have read this is a know bug and would like to know if anyone here has a fix.

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Ken_Griffiths
3 years ago
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mdpaverContributor II
posted in Amazon Alexa and Sonos

'Play everywhere' headache with Alexa

Hi all,  Having a bit of mare - and don’t really know where to start with explaining - but I’ll try! TL;DR:I want individual voice control of each room speaker & ‘play everywhere’, but, at the moment that’s not working. Setup:Sonos 1 and ZP90 in living roomPlay: 1 in bedroomPlay: 1 in kitchenOn S1 OS because of the connect What I want:Individual Alexa control of what plays in each room (from the only alexa device, the Sonos 1 in the living room) Play ‘everywhere’ if I want to combine it all into one, big, loud sonos-festWhat I’m getting:Individual control of what plays in each room UNTIL the moment I instruct it to play everywhere. That works beautifully, but then returning to individual control of rooms stops. It plays on an individual speaker, but the wrong one. For example… play ‘xyz’ on living room will prompt the response ‘playing xyz on living room’, but it’ll appear in the bedroom.It’s taken a good few hours of my life so far! I thought it was an echo messing things up, but

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UKMedia
3 years ago
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feawefContributor II
asked in Amazon Alexa and Sonos

Can I switch from Alexa to Google Assistant later on

I have Beams and two Sonos one (gen 2). If I initially set them up with Alexa, can I later on switch to Google assistant?

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Airgetlam
3 years ago
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Tek_Freek
asked in Amazon Alexa and Sonos

Is the amazon Alexa Sidewalk feature gping to affect Sonos devices?

Is the amazon Alexa Sidewalk feature going to affect Sonos devices?

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AjTrek1
3 years ago
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TobyOliverContributor I
asked in Amazon Alexa and Sonos

Multiple music streams when using Alexa

Hello, I’m sure this has been around for a while but I can’t find an uptodate answer….If I use the Sonos app I can play 3 different Amazon music streams in 3 sonos zones. But if I use voice command to ask the Sonos ONE with Alexa to play some music then try to play Amazon music in another Sonos zone (Using the app) I get a message saying that Amazon Music is being used by another device. I’m pretty sure the Amazon accounts dealing with Alexa and Amazon Music on Sonos are the same.Why does the voice command limit the stream? Is it because you can’t use the same amazon music account on Alexa and Sonos at the same time?Maybe it needs to be a family account?Maybe I need 2 Amazon music accounts?Apparently there is a work around but I haven’t found it yet.  Many thanks 

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UKMedia
3 years ago
Tristan67
Tristan67Contributor I
asked in Amazon Alexa and Sonos

Alexa Speaker Group

Has anyone worked out how to group Sonos One and Amazon Alexa together in the same speaker group ?So that they all play the same music perfectly synced together. When i have tried it’s either the sonos or the alexa that can be selected , never both.Many Thanks

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UKMedia
3 years ago
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pekkis61Contributor I
asked in Amazon Alexa and Sonos

Using Alexa to control local music libray

Hi, is there any other way to control local music library with Alexa than installing MyMedia app to computer? MyMedia works great otherwise, but downside is that computer must be running with MyMedia server app. It would be great if Alexa could control local music library without any third party application! Just like it control eg. Spotify or any web-based music service now. If there is no other way, I address this message to Sonos developers. Maybe in future we can see this feature on Sonos and Alexa!  

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Rowena B.
3 years ago
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royaloakerContributor I
asked in Amazon Alexa and Sonos

Can I be alerted of Amazon notifications on Sonos One (gen 2)?

Hi, My Amazon echo and my Bose Speaker 300 are able to alert me when I have an Alexa notification by displaying a yellow light. I get notifications when Amazon delivers a package and it is really useful as I know I have something at my door. Does the Sonos One (gen 2) have the ability to do something similar? Maybe with one of the lights on top?

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UKMedia
3 years ago
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