Alexa routine and sonos one


Hello, i’m using with no problem my sonos one with alexa, but i’m in trouble with alexa routine. Initially all works, After one day when i call the routine an error message ‘routine is not found in this device’ was said by alexa but routine was executed correctly. After a week the routine is not enabled more in the alexa app (no alexa device was found).
How can i Resolve?

Thansk

1 reply

Userlevel 6
Badge +18
Hi there. Thanks for posting your query. The first step is to open the Alexa App and remove the Sonos Skill and then re-Enable. If that doesn’t work, please see this thread here. Please let us know how you get on.

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