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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 4,727 Topics
  • 26,404 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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New to Sonos or Alexa? How to set up

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4727 Topics

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PaulshuffContributor I
posted in Amazon Alexa and Sonos

Sonos One Alexa Calling

Looking for an update on when Alexa calling is coming to Sonos One. Just got a Echo connect for home phone but useless with my current set up of Sonos Ones

7
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3 years ago
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dynAdZContributor I
asked in Amazon Alexa and Sonos

Alexa volume issue since 12.1

Hi folks,I’m experiencing issues related to the volume of Alexa since the Sonos update to 12.1. I’m using a surround setup with one Sonos Beam and two Sonos Play:1 in my living room. Since a few years, the Alexa response volume was just static and not related to the music volume set by Sonos. This was a good thing because you could listen to music in very low volume while you could talk to Alexa and get a normal, relatively loud response.Since 12.1, the Alexa volume seems to be related to the overall speaker volume. Now when the volume is set maybe between 1-20%, it is just impossible for me to communicate with Alexa because her responses are extremely quiet. I can only start to understand her again when the volume slider is maybe at 25-30% or higher, but then of course the music is also proportional louder, which is not good.Is there any way to set the Alexa volume independent of the music volume?Thank you very much in advance.

109
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1 month ago
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Pixel91Contributor I
posted in Amazon Alexa and Sonos

Alexa keeps asking to enable the Skill

So I've recently got a Sonos One. Set it up, works fine with the Sonos App, all I want really. Figured I'd give the whole Alexa thing a shot anyway. So I went through the setup. Logged in with Sonos, logged in with Amazon, installed the app. linked the accounts, enabled the skill, all dandy. - The Skill is enabled in Alexa. - The Sonos shows up in the list of devices. - Alexa answers questions on the Sonos (weather, news, etc.) just fine. However, if I ask Alexa to play any music, radio, whatever, it just keeps telling me to enable the Skill in the App, which I have. I've read various topic on "fixes" with various resets, deletions and all sorts of faffing about. The question is: Is there a way to get this to work without dancing around a fire and sacrificing a chicken? Edit: Yes, I did ask Alexa to find new devices. (And again after deisabling and enabling the Skill once more) It just tells me it couldn't find any new devices. So does the app when trying to discover

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K
3 years ago
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Rod_7Contributor III
asked in Amazon Alexa and Sonos

Can Alexa control My Music Library stored in iTunes?

I have a very large CD collection built up over many years. I have no interest in contemporary music and do not subscribe to a streaming service so need Alexa to control music stored in my iTunes library. Can Alexa control this?

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jgatie
4 years ago
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Wilkens83Contributor I
asked in Amazon Alexa and Sonos

Alexa can't find any music artists

Hi, i have 3 sonos one in my living room which have always worked perfectly but suddenly Alexa can't find any music artists, only playlists. So when I say Alexa play Metallica, she just reply i could not find any songs by Metallica. I have an English amazon account, and all my devices have an english adress in the alexa app. I think everything is installed correct. Skills as well are correct installed. Please help me get alexa back to normal.

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W
4 years ago
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Brian Hong KongContributor I
posted in Amazon Alexa and Sonos

Alexa and Play 5

Sorry if I've missed this conversation, but I'm new to this forum. I've been waiting to purchase a Sonos Play 5 until it's integrated with Alexa, which I thought was coming. I wasn't expecting this integration to be physical as with the new Play One. Rather, I was hoping to be able to tell Alexa on my Echo Dot what to play on Spotify, and the result would be a silent Echo Dot while Spotify is playing on the Play 5 over wi-fi. Is Sonos planning this sort of integration?

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merry janes
4 years ago
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terryhAvid Contributor I
asked in Amazon Alexa and Sonos

Sonos One showing as two devices in Alexa app

I got myself two Sonos Ones to replace to Play:1s and got them all set up yesterday. I had to reset and remove devices and start over, but all seems to work. There is just one small problem. In my Alexa app after adding a Kitchen and Living Room Sonos One, I now have 4 new devices showing. Kitchen, Kitchen Sonos, Living Room and Living Room Sonos. If I speak to Alexa and ask her to play music, she says 'Playing ...... on Kitchen Sonos', likewise if I want to play music in another room I have to say 'Alexa, play ...... on Living Room Sonos, I can't just say Living Room. To play to a Bedroom Play:1 I can just say 'bedroom'. I assume that the 'Kitchen' device is Alexa and the 'Kitchen Sonos' device is the actual speaker for playback. Does anyone else have the same, and is this correct? It's not a deal breaker but a little bit annoying.

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M
4 years ago
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KFSContributor I
posted in Amazon Alexa and Sonos

Intercom for Sonos

The 3rd party "Intercom for Sonos" App appears to no longer work. Has Sonos disabled this/plans to do it's own soon?

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mvahle
3 years ago
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trlgodfreyAvid Contributor I
asked in Amazon Alexa and Sonos

Amazon Echo Input

To enable a couple of play 5's 2nd gen with Alexa and potentially more speakers if I add them (not necessarily Sonos One) and also a Sonos Connect plugged into a record player do I have to get the Echo Dot or does the Echo Input work in exactly the same way but just doesn't have a little speaker built into it. It seems the Echo Input only has hard wire or Bluetooth while the Echo Dot can connect to Sonos wirelessly. Is this correct?

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UKMedia
2 years ago
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LuuContributor I
posted in Amazon Alexa and Sonos

Sonos Beam voice control with Samsung TV

Has anyone been able to get the Sonos beam voice command: "Alexa turn off TV" to work? At this point I am able to get it to turn ON with voice and so far everything seem to be good except that the turn tv OFF via voice command is not working (and the random airplay not working and requiring to power cycle the beam). The TV i have is the Samsung MU8000 series... I have checked the TV option and do have Anynet+ enabled.. don't see any options as mentioned in this thread for samsung (https://en.community.sonos.com/home-theater-228993/enabling-cec-on-your-tv-for-beam-6810049) I have other devices in which if I connect it to the tv ARC HDMI port (at this point not using beam)... those device would shut the tv down when they are power off or go to sleep... So it seem like the TV is capable of having devices connected via its ARC HDMI shut the tv down... I just can't seem to get the beam to via the Alexa voice command... Has anyone had any luck with the Sonos Beam Alexa voic

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A
3 years ago
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dhauglandContributor I
posted in Amazon Alexa and Sonos

Sonos One and Audio Device in Routine Not Supported on this Device

When triggering a routine within Alexa she announces that "audio device in routine is not supported on this device", and then carries out whats in the routine. How do I get rid of this "announcment"?

27
Z
2 years ago
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TrishwContributor I
asked in Amazon Alexa and Sonos

How do I make Sonos CONNECT discoverable in Alexa

I have several Sonos CONNECT boxes that control speakers in my home. How do I make these discoverable in the Alexa App so I can direct Alexa to play music in various rooms of my house. I have a second home that has Sonos PLAY1 speakers and Alexa is able to discover these but not the CONNECT.

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L
4 years ago
MadMonkey71
MadMonkey71Contributor II
asked in Amazon Alexa and Sonos

Deezer service through Alexa...

Now Spotify is supported via Alexa does anyone know a date for the Deezer service?

27
A
4 years ago
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GrussAvid Contributor I
asked in Amazon Alexa and Sonos

Can it play from Google Play?

Hi, I currently have all of my music on Google Play, is there (or will there) be any way for this to be played using Alexa? The reason why it is on Google Play is that I have all my CDs ripped and uploaded (as Google provide more songs than Amazon does). I understand that Amazon and Google are rivals but from my understand how this works is that the command is sent to Sonos API, so could this work? Thanks.

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D
4 years ago
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norm1977Contributor I
asked in Amazon Alexa and Sonos

Temporarily disable microphone for Alexa

I am having a party with a lot of commotion going on and would like to somehow disable the microphone so Alexa is not accidentally prompted. On my echo I can simply press the microphone button but not the case here. Prefer not to remove the Alexa feature because I still want it for my other sonos devices in other rooms.

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Smilja
4 years ago
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HollieCContributor I
asked in Amazon Alexa and Sonos

Using Alexa to play Spotify on Sonos One

I am having trouble using Alexa on my Sonos one to play music through Spotify. Whenever I ask her to play something e.g “Play Wide Awake by Katy Perry” she just replied with “sorry something went wrong”’. I think I have linked everything correctly so not sure how to resolve this.

2
H
4 years ago
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W4KXContributor I
posted in Amazon Alexa and Sonos

Beam Alexa can’t turn off my Samsung series 8 smart tv

I can turn it on and adjust the volume, but can’t turn it off. Everything else works great! There are no options for additional CEC control for the TV.

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J
3 years ago
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Barry CarsonContributor II
asked in Amazon Alexa and Sonos

Beam not responding to Spotify skill with Alexa

Got my Beam installed yesterday and it’s really great but having problems getting Alexa to control Spotify through it. Works on all my Dots around the house so not sure why not on the Beam. Everything seems connected from an account perspective (Sonos connected to Spotify connected to Alexa). BTW Alexa works via the Beam for other skills like weather and time etc. Any ideas anyone?

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J
3 years ago
pwt
pwtVirtuoso
posted in Amazon Alexa and Sonos

Sonos ONE responds to Alexa 'Play' voice commands with 'Undefined'

Both of my ONEs now respond to all requests to play anything with the voice response 'Undefined'. Other Alexa commands (such as 'what's the weather today') work fine. I recently re-enabled the Alexa Sonos skill, so the problem may be related to that, or (less likely) the 9.3 update. Any ideas for an expedient fix? Thanks.

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S
3 years ago
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alexanderjessenContributor I
asked in Amazon Alexa and Sonos

Beam/Alexa won't turn on/off TV

My new Sonos Beam is connected to my TCL TV with a HDMI Arc. I've then installed Amazon Alexa on my beam. If my TV is turned on, and I say : 1. "Alexa, turn [b]off[/b] TV", she responds with "OK" and IT WORKS 2. "Alexa, turn [b]on[/b] TV", she responds with "OK" and IT WORKS 3. If I wait 2-3 minutes with my TV turned off, and then tries to turn it back on with Alexa, she responds "OK" but nothing happens. I then have to turn the TV on manually. She responds perfectly with any other commands I give her, regarding Spotify etc. But there seems to be some kind of problem between Sonos beam/Alexa and my TCL TV. Does anyone know about this problem, and a possible solution? Greetings, Alexander

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K
3 years ago
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rob101Contributor III
posted in Amazon Alexa and Sonos

Is Sonos One inferior to Amazon Echo 2nd Gen?

I recently read a Which review of the Sonos One (https://www.which.co.uk/reviews/wireless-and-bluetooth-speakers/sonos-one/review), which was damning. I was quite surprised as the forums and other reviews I have seen are quite positive. For those that have both, I would like to know what is your overall impression of the Sonos One sounds quality vs. the Amazon Echo 2nd Gen? To quote Which: "Should I buy this speaker? No." "[It's] mediocre. Music sounds very processed, rough and harsh rather than natural, with a heavy bass that is not well blended with the rest of the sound." "Amazon's own Eco Second Generation sounds significantly better at a far cheaper price."

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J
4 years ago
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angelr91Avid Contributor I
posted in Amazon Alexa and Sonos

Grouping Alexa Echo Speakers with Sonos speakers

First of all this is not a request to support grouping sonos with sonos speakers for particular rooms, rather this is a request or an inquiry to find out if there are any plans (or rather that there should be plans) to support "grouping" of Alexa Echo Speakers with Sonos Speakers. In my opinion, if the desire is to be truely agnostic of AI (Alexa, Google Home, Siri, etc.) then supporting other speakers (third parties or by Amazon, Google, or Apple) in unison is a must. If i am sonos owner it is obvious i want to use more sonos products together because they are truly sound (no pun intended) and quality speakers, however if I want an AI in my house (alexa for instance) i want it to be supported everywhere even if i invested in an Alexa Echo Plus (for instance). If you only allow to have Alexa control sonos and all Echo Speakers or other third party speakers are blocked away then you are seriously limiting the user as they will not be able to benefit from let's say buying an E

12
B
4 years ago
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Terry GordonContributor I
asked in Amazon Alexa and Sonos

Wrong time on Sonos One and Alexa

When I ask Alexa what time is ti? the reply is 8 hours behind GMT. I have gone into the time and date settings for the play one but the are set at the correct time. How can I get Alexa to announce the correct time? Terry

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UKMedia
4 years ago
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Patrick M.Contributor I
asked in Amazon Alexa and Sonos

Connecting Sonos to my laptop

I can't get my windows laptop to transmit sound to the sonos 1. They are both hooked up to my wifi network and the network is 2.4gz.

4
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4 years ago
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mgardelContributor I
asked in Amazon Alexa and Sonos

Sonos Beam and Alexa Routine for Ring DoorBell

Hello, I have a Sonos Beam (Alexa built-in) and a Ring Video Door Bell at Home. I have added the Sonos and Ring Skills, and Alexa can see my Ring Video Door Bell as : a) a Camera and b) a "Motion Sensor", which is perfectly fine. I understand that Ring Skills (for video) work only for Echo Show or Fire TV, so I am trying to use the "Motion Sensor" capability of my Ring Doorbell via an Alexa Routine like follows: 1) WHEN "device" (ring doorbell motion sensor) DETECTED MOVEMENT THEN Alex Say "Intruder" But when trying to create the Routine, the save will fail because Alexa couldn't find any audio device. How is that possible if Alexa lives "inside" de "Audio Device" SONOS BEAM? Any help will be appreciated! Thanks

3
J
3 years ago

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