Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

4446 Topics

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tanujh007Contributor I
asked in Amazon Alexa and Sonos

Sonos Skills in Alexa India account

Can you please provide me information if Sonos is actively working on creating skills for Alexa India Account. If yes, whats the target completion date. If not, is there any other way I can add Sonos skills in Alexa India account or connect echo dot to Sonos Playbar?

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Airgetlam
1 year ago
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SamisassiContributor I
asked in Google Assistant and Sonos

sonos not working with google home in Tunisia

Hi, I live in Tunisia and I have a sonos play 3. My question is why sonos do not work with google home in my country? Thank you for your help

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1 year ago
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StevixmContributor I
asked in Google Assistant and Sonos

Apple Music is no longer supported with Google Assistant

Hello Recently Apple Music is no longer supported with Google Assistant. But only through Sonos. It is still functional with Google. Someone this is why? Is it a bug? It's probably related to the conflict between Google and Sonos. Already YouTube Music was down for 2 weeks. Now it's Apple Music's turn.

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buzz
1 year ago
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wildfire6522Contributor I
asked in Google Assistant and Sonos

Sonos with google assistant not working for playing music anymore

So today I ran into an odd issue with both my Move and Roam, when I go Hey google play XXXX on Pandora. It will respond playing XXXX on Pandora, then silence. Same thing happens when I say play XXXX on YouTube music. It will response playing XXXX on YouTube music and then silence.If I go into the app on my phone and select what to play, it will start playing on the speaker.Losing the ability to have music play via voice command just started in the last day or so. When asking the google assistant about weather and such, it will respond as expected. It seems to be just with playing music currently.I’ve tried rebooting the devices, no change. I removed google assistant from the Move and no difference. I’m not sure if this is stemming from a larger issue I’m having with Sonos and google assistant where when Pandora is playing I can’t use voice commands to like a song, again I need to go into the app to do this.

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1 year ago
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RobKlContributor I
asked in Google Assistant and Sonos

Spotify & TuneIn not working on Google Assistant

When I use the sonos app I can choose for TuneIn radio and spotify. The music of choice will be played. But when I use Google home assistent, the voice (over the sonos app) tells me that spotify or tunein will be started but no sound will follow.I tried all the steps in this topic: What can I do to resolve this problem?

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1 year ago
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LeabackaContributor I
asked in Amazon Alexa and Sonos

Alexa wont stream Apple music, but only one one speaker

Hello,My Sonos system includes 3 Sonos One and a Sonos Move. Until recently I’ve been able to stream Apple Music using Alexa with no issues on all speakers. However, a couple of months ago the Sonos Move started to say that I needed an Apple Music account to stream music (which I obviously already have signed in). Meanwhile, all of the other speakers are working exactly as they should with Apple Music. I have tried factory resetting the Move, signing out of Apple Music in the Alexa App, deactivating it in the Sonos App, and every other possible solution I can find online. But it always comes back with the same message, and the other speakers always start to work just as they should. If I use the Sonos Voice Assistant, Apple Music works just fine on the Move, but it’s so limited in what it can do that I’d much rather use Alexa. I haven’t been able to find anyone else with the same issue on this or other forums, so any help would be much appreciated. Thank you!

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Corry P
1 year ago
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dr1818Avid Contributor I
asked in Amazon Alexa and Sonos

Alexa started music server feed, stops (Whisperings)

So, I've been trying to listen to the Whispering Solo Piano Radio custom stream on my Sonos Roam.The custom screen pulls song by song from a server, as opposed to being a full live stream. It's only available via an Alexa skill.After anywhere between 5 minutes and 45 minutes the music stops. I don't have problems using the skill on my cell phone, or the cell phone app with a custom stream. The network does not seem to be the issue. Bandwidth and latency both seem fine... As well the other devices are on the same network and work fine. The Whispering support has been extremely receptive, but is not been able to figure out what's going on. I seem to be the only person reporting this issue. ​​​​​​Since I've no way of isolating Alexa, versus any other part of the process considering that's the only way it can play it on the speaker, I was wondering if Alexa is involved in any of the song by song file pulls... And if so is there some way of troubleshooting this? Thank you

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Corry P
1 year ago
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ChrisCost27Contributor I
posted in Google Assistant and Sonos

solved ! google and sonos in speaker together

If you have an Android, you set your dual/separate audio to a sonos speaker  and connect to it via Bluetooth and then connect to a google home speaker via Bluetooth. Then you can go into your google home and play on all google speakers. The downside is that you can only get the one sonos to play with google Groups.

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Corry P
1 year ago
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HeatherHomeContributor I
asked in Amazon Alexa and Sonos

No music played!

Does anyone have any advice for my sonos saying “playing music found on amazon music” but it never plays?!I ask to search for something, it says it found it & says “now playing…” but nothing else happens!I unplugged, reset & re-installed speakers & updated the app. I am at a loss!

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Airgetlam
1 year ago
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RobHKContributor I
posted in Amazon Alexa and Sonos

Sonos and Alexa in my country?

I have seen a few articles from a couple of months ago quoting Sonos Management where they mention support for 27 new countries coming this “spring”, one of which was my country.However the official page of supported countries is unchanged and there are no countries currently listed as “coming soon”.So has this been abandoned or do I hold my breathe for a little longer?

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Airgetlam
1 year ago
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Donkey72Contributor I
asked in Sonos Voice Control

sonos roam

How do I get voice assistant to work on Sonos roam?  The product is not showing in the app to connect

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1 year ago
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RenegadeAndyContributor II
asked in Sonos Voice Control

How can i make the Sonos Voice Assistant play my own music library

I want the Sonos Voice Assistant to play music from my own LIBRARY. I am fed up with voice services like Sonos VA only playing music from streaming services. Is there a way or a hack I can do to make this work? Thank you 

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jgatie
1 year ago
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StevixmContributor I
posted in Google Assistant and Sonos

Sonos Google assistant with Sonos voice Control

Hello, since I bought Sonos Beam my experience has not stopped deteriorating (impossible to broadcast from YouTube, Group impossible with other speakers, and recently Sonos devices can no longer be by default in Google home) . The reason is this war between Sonos and Google. Although on the bottom it is Google which is wrong and which is largely responsible for this bad experience, I could not replace goggle assistant. So it's my sonos that I risk replacing. Wouldn't there be a way to make google assistant and sonos voice control cohabit? THANKS

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106rallye
1 year ago
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kingdomfreedmanContributor I
posted in Google Assistant and Sonos

middle of night "Sorry, I don't understand"

I see a few other posts about “Sorry, I don't understand issue” playing in the middle of the night from the assistant EVEN with the mic off. None of them have a solution!  This is happening to me and is maddening.  Please help

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M
1 year ago
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VokalemilchContributor I
asked in Sonos Voice Control

cant set default service for sonos assistant

I wanted to use the so os assistant, but when I ask it to play music it tells me I need to subscribe to a service. I have a YouTube music subscription and a spotify account added. But when I try to set either as the default service for the assistant, the app shows not compatible. How can that be? Anyone knows why this could be? Help appreciated :)  

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melvimbe
1 year ago
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WeeboContributor I
posted in Amazon Alexa and Sonos

Alexa

I have two Sonos One’s , and Arc and a sub in a stereo group. When I talk to Alexa to snoozes or set an alarm why does only the arc pick up voice? Why not the two Sonos ones that are closer to the head of my bed? Can you change that and if so how? 

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jgatie
1 year ago
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DavyBContributor I
asked in Amazon Alexa and Sonos

Sonos Alexa stopped responding

Hi, I have a Sonos Move and 2 Sonos 1s around the house with Alexa which has been working fine for ages. Now when a say ‘Alexa, play BBCRadio 2’ she repeats the command but doesn’t turn it on. I have to use the App to start BBC Radio 2. When I say ‘Alexa, Stop’, the volume dips for my command but continues to play. I have to use the App to stop. I’ve turned the power off on 3 devices and restarted but it’s not fixed the problem! Help please….?

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D
1 year ago
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geoffropuffContributor I
asked in Google Assistant and Sonos

There was a problem adding Google Assistant

I read that there’s an outage that causes Google Assistant to say that it’s playing a song but the song doesn’t actually play.  I was having that issue and so I removed Google Assistant from my Beam and Move.  I didn’t see that the outage was happening until after I did that.  Now I’m trying to add Assistant back to my speakers but every time I get the, “There was a problem adding Google Assistant” error.  Is this also related to the outage?  I’m guessing so but confirmation would help ease my mind a bit.  If anyone knows, I would be greatly appreciative.  Thanks!

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Airgetlam
1 year ago
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Rich G.Contributor I
asked in Amazon Alexa and Sonos

Can't Add New Sonos Move Speaker to Alexa

I recently purchased a new Sonos Move Speaker. This is a replacement for one I returned under warranty. Both Speakers are listed & identified in my Sonos.com account.  The problem is I cannot get Alexa to recognize the new speaker even though I’ve applied the Alexa Skill and have gone through the “Add Device” process. What’s very weird is if I instruct Alexa to play music using the name of the “OLD” speaker (ie. Sonos Move on the Patio) it recognizes that speaker as “active” & and tries to play music on it…..buried somewhere deep in a trash can…..lolHas anyone experienced this situation and what did you do to get Alexa to recognize the new speaker and ignore/delete the old?

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1 year ago
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pt04Contributor I
asked in Google Assistant and Sonos

Pandora stopped working

When I say hey Google play Pandora,  it's says it will play it then nothing. Anyone else having this issue. Started a week ago. 

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Airgetlam
1 year ago
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shaun mottersheadTrending Lyricist I
asked in Sonos Voice Control

sonos voice control

svc cannot recognise any playlists in the my sonos part of the app i am running android.

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Corry P
1 year ago
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Shivani05Contributor I
posted in Smart home integrations

Using a Sonos speaker to control CastleOS

I'm configuring my home network and want to add speakers to different rooms. I'm considering using CastleOS as my controller software because I currently have a Ring doorbell and Nest thermostat and am interested in the Sonos speaker options.I know I can control the Sonos speakers by talking to them, and I can control the speakers through CastleOS, but can I control CastleOS (or another controller software like Home Assistant) by talking to the speakers, or are the onboard mics only capable of controlling the speakers?I'm looking for alternatives to buying a few Kinects to add voice commands to my home's CastleOS setup, and these Sonos speakers appear to be ideal in giving me multi-room voice recognition while also filling the sound system role, but only if they also let me give CastleOS commands, such as turning light switches on/off or setting the temperature.Thank You In Advance, 

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Airgetlam
1 year ago
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neiglickContributor II
asked in Google Assistant and Sonos

Sonos one stopped playing Tunein via Spotify and GA voice command

Hello. uaing a one year old Sonos one for a year with GA voice control to play TuneIn radio stations via my Spotify account,  The Spotify account id setup as the default music sercive and worked fine until a couple of weeks ago.  After the voice command, nothing happens, but I can start th3 service via the Sonos App (old on3) w/o problem.  I can also ask GA to stop playing but not start,.  Anyone with ideas where to start ?    

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1 year ago
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DmehrContributor I
asked in Google Assistant and Sonos

Unable to Connect Google Assistant to Connect:Amp

I am trying to link google assistant and my Sonos app and am getting error messages saying I need to link speakers to my Sonos account. When I check my account, the connect:amp shows up as expected. I’ve tried linking the two services from the Google side and Sonos side, but same result with both.  I’m using the same Sonos account everywhere, and have reviewed the support articles posted already.  Anybody else ever face a similar issue? Or is this product not compatible with Google Assistant?   

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Corry P
1 year ago
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SBXX App - OG RetroContributor I
posted in Amazon Alexa and Sonos

Solved - Why does alexa tell me to enable the skill in arc when music routine runs

The problem...I would always be told to install or set up the Alexa skill every time I created a routine and tried to play music on Spotify.Arc Left 300, right 300 Dining room - 100 Kitchen - 300 Fire TV Spotify Echo Show These are all grouped in an Alexa Room called "Front of House."My Fire TV was linked to all these devices, so I could talk to any of them to control the TV. Yet I could never get Spotify to work from my Arc via voice. It would work with some others, but I would always get the skill message with Arc.My Fire TV "speakers out" was set to play music out of the group "Front of House," so this way when music played, I thought it would start with the group.My TV is plugged into my TV, and my TV's HDMI is in my Arc.That's the setup...I noticed that if I created the play music command in Alexa as a routine, it would never work if I set the default device to my Arc or my Fire TV. It only worked if I picked a different device.Or I would get the "please configure your skill messa

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Corry P
1 year ago
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