Having trouble with your Sonos system in any way? Ask your questions here. The more detail you can provide, the better.
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Hi, over the last couple of weeks my sonos system has become unusable. I keep losing connection to my spotify account, my deezer account and my music library. Also it is hit and miss if it will work directly from my phone. I have a Play5, Play1 and bridge. Can anyone help me get it back working the way it was. I have deleted the controller on my mac and reinstalled the system completely, but I am still having the same problem. Any help would be greatly appreciated.
I have 3 play 1's setup on my home network that are all individually working fine. When I create a 2 speaker room group the audio works as you would expect perfectly fine from any of the speakers. When I create a room group of all 3 play 1's then one of the 3 speakers does not play any audio. This was working fine until i had to reboot my router once all speakers have been reset and individually they all work fine. Has anyone else experienced this and have a fix? Playing over all speakers at the same time is the most important feature for us.
Good morning, I would like to know if I can use Spotify (no premium) and YouTube if I connect my iPhone trough line In and without internet connection (I.e.: if I bring play 5 in garden). I mean, if I connect my iPhone with line in, can I use the play5 to riproduce what I'm listening with iPhone? Thanks, Massimo
My sonos system is set up to provide surround sound for my TV. I only did this a couple of weeks ago when I added a sub to my existing system. The sound works fine when I turn on the TV. However, for the last few days my sonos app on my PC and android phone shows no player is connected and I can't play any music at all. When I open the app it says I need to add at least one player. However, when I go through the steps it can't detect any players (which are already operating as they continue to work for TV sound). I've tried restarting my router and all related equipment several times. I've removed and reinstalled the app. However I can't use the apps or play music. Can anyone advise other things I should try? I'm completely stuck given the software won't recognise any players (and really missing my music).
I bought my system 18 months ago, Including the 5.1 home theater I have 12 speakers in 6 rooms. Besides random system drops, I have (1) Play 3 that won't connect anymore via wireless, Ethernet or Boost set up. The light is solid white & blinks red when I try to connect & I have other Play 3, play 1 & play 5 speakers near it. I'm kind of tech Savvy & tried all the Sonos support suggestions (reset, ethernet, move closer, Boost, extender...etc). Any Ideas??
Hi, as described in headline, antivirus programs are reporting some "computer" in my network as a source of ARP Chache Poisoning. When I checked local IP of that "computer", I found out that it's my Sonos CONNECT. For a few years everything was ok, this problem appeared just recently. Does anybody know some solution how to solve this problem? Thank you and have a nice day
We have a seven zone Sonos system at home with a Boost. About 650 CD's ripped to NAS (FLAC and ALAC, all cover art is embedded in the files, no folder jpeg's). Unto very recently cover art display was quite rapid; it has mysteriously slowed down considerably. The network (router) is the same, the NAS is the same. This slow retrieval occurs on the main iMac in one of the zones (Play 1 speaker) as well as the IPad used as a dedicated control point in the main listening area (Sonos Connect). The Boost is located in the main listening area is connected to the router via a network switch; not sure if this has anything to do with it (again this is where it has been). I understand from the forums that artwork comes via the selected Sonos player?? any thoughts on this? music playback is fine, album loading seems fine. Just the glacial artwork.
Updating index seems not longer work. After deleting a music track physically from the NAS, the track is still shown in Sonos. This occured after storing a duplicated file. Same metadata information but different filenames. Have tried Update Music library with no success. Is it possible to delete the Index? If so where is it stored? Along with the music library on source or is it cached in the SONOS speakers. Running 2 SONOS. SONOS Controller on PC desktop and iOS via iPad and iPhone. Do you know any solution?
I have a Bridge, a Play3, two Play5s and a Connect on my system. Generally, it works well, but every 2 or 3 months, I have to reset the controller or my home router to reconnect some of the devices. Early this week though, one of my Play5s disconnected and I can't reconnect. I attached it to the Bridge with an ethernet cable. nothing. Then I reset the wireless channel and had to reconnect the devices & all worked except for this Play 5. Any other suggestions?
My Sonos Play 3 system will not add any music folders since the latest update and it will not play any music from existing folders. However, the radio stations still work. I have been through multiple topics on here and followed every suggestion given. I have reset the network, made sure all folders are shared, stopped Windows firewall, uninstalled the software, re-installed the software, reset the speakers, renamed the computer, in desperation I tried Windows system restore...nothing works. I have connected my external drive directly to the USB port still nothing...it won't even add folders from the internal drives. It does let me remove them though !! :D However, I cannot re add them, I keep getting error 1002 " can't share this folder etc...." The drives and folders are available in my Windows 10 setup and work perfectly with Winamp or Media Player. I am now clueless.....any suggestions??
For a few years I've had a sonos connect and an old Sonos play 5. Just recently I've purchased a sub, sound bar and 2 new play 5's as surrounds for the living room. The old play 5 is in the dining room. The dining room and the living room have an archway so you can see the living room telly when you are sat at the dining room table. I've been using the group option on the sonos app to play the sound from the living room telly in the dining room on the old play 5. But every couple of minutes the sound drops out for about a second, then comes back on. The old play 5 seems fine playing music from Apple Music or my network drive and I don't get any sound dropouts from any source on the new set up in the living room. Just wondered if anyone had any ideas about how to fix it? Chris
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