Portable speakers

Get help with your Sonos Roam, and Sonos Move

  • 1,188 Topics
  • 6,730 Replies
ratty
ratty
solved this question

ROAM Compatible with 1st Generation Sonos

If you mean can Roam join an S1 system then the answer’s no. Roam requires S2.  
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Ken_Griffiths
Ken_Griffiths
solved this question

Sonos Move 2 compatibility with video projector

If you want to use Bluetooth, as mentioned in your post, you would need to attach a Bluetooth TX to the Optical-out port and pair that with...
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melvimbe
melvimbe
solved this question

hotel stay with a Move

Sonos products will not work on wifi networks that require a separate user name/password authentication or block peer to peer networking, am...
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1188 Topics

J
Jorin69Contributor I
posted in Portable speakers

cannot connect Move to Wifi network

Have tried deleting S2 app, factory reset sonos move, reinstall etc  worls fine with bluetooth on my Iphone11 but not my wifes iphon 8when reinstalling it does not connect to my wifi network, it finds the speaker but stops at can not connect . It couldnt add move to the system tab, somehow i succeded with that but after clicking on the icon for move,  it says time to finalize blabla la” and then”adding sonos move” stand for a while then ” your mobile unit can not communicate with sonos. Check network and try again”

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Rowena B.
3 years ago
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NyeContributor I
posted in Portable speakers

connecting Move to a wifi extension

My Move is connected to my WiFi router most of the time. However, there are times I need it to connect to a WiFi extender. Is it possible to set it up so that it connects to whichever (router or router extender) that has the best signal?

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ratty
3 years ago
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WaddedContributor I
posted in Portable speakers

S2 - Should I or shouldn't I?

Hi All,I’m a heavily invested long term user of Sonos and contemplating the trade up program to bring my system to S2 compatibility.  However I’m pretty concerned by what seems to be widespread issues around the S2 controller stability, with so many users reporting connectivity issues after moving from S1 to S2.I was hoping this might be early teething issues with the S2 app, but after reading recent reviews on the apple App Store (as recent as this week) it seems the same issues are still present and quite widespread.  Specifically the issues I’m referring to are where the S2 controller/app fails to find the Sonos system, speakers drop off, random disconnection issues and delays when pausing/skipping tracks.  I see that Sonos support seem to be in complete denial of these issues blaming the user’s network/environment, but completely ignoring the fact the problems started immediately after switching from S1 to S2.Can fellow community members comment on their experience with S2, specifi

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controlav
3 years ago
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WaugustAvid Contributor I
asked in Portable speakers

How do I connect Move speakers on Sonos network using Boost?

Starting a new Sonos system with all new Sonos 2 equipment. Got and connected two Move speakers to my home network. Two days later I received a Boost and connected it to my Orbi router with an ethernet cable. I expected the Moves would “see” and connect to the new Sonos network automatically. Didn’t happen.The Moves work on what shows as the home network, no mention of a Sonos network, but I don’t trust that will continue. I had a lot of drop out issues with an older Sonos system until I ethernet connected one of the components to the router and set up a dedicated Sonos network. After that, all was fine.The IP addresses for all three are the same with the exception of the last two digits. The Boost is WM:0, the two Moves are WM:1. Is this as it should be?I have more Sonos 2 product on order and want to get this worked out before tackling the rest of it.

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W
3 years ago
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Dcgman#1Chromatic Producer I
asked in Portable speakers

Port/Boost on the way

I just received my Move today. All set up and playing. Sounds great. I have both Port & Boost coming next week. Question. All my Sonos is on my wifi router. When I get my Port and Boost should connect my Port first before connecting my Boost? Is there a certain procedure to connect Boost when all of the Sonos are already on a router wifi? 

1
Airgetlam
3 years ago
N
NolhanContributor I
posted in Portable speakers

Can't connect Sonos Move to a second network

Hello, I'm french so I'm sorry by advance for my english.I own a Sonos Move and I live in two different house (I change house every week) and I i bring my Sonos Move in my two houses. At first it worked perfectly, I could connect my Sonos Move in both of my networks. However, it's been more than a month that I need to factory reset my Sonos Move every week because it cannot connect the the new networks. Everytime I try to do the setup where I click on "New router or changed WIFI settings". Then it says to put the speaker on the charging base and click on the "infinity" button behind the speaker (what I do everytime I try). And then it says that it can deconnect my phone from my actual network for a few moments during the setup of my speaker. But after 1-2min it says that there was a problem while trying to connect to my Sonos and I don't why I can't connect my Sonos Move to a new WIFI even that it can actually connect to 16 different networks.If anyone could help me with that problem i

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UKMedia
3 years ago
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steve EasleyContributor I
asked in Portable speakers

2 moves and bluetooth

I have 2 moves assuming I could use/pair them Both with Bluetooth. I have an I phone.Any plans to make this possible?

4
J
3 years ago
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steve.t.masonContributor I
posted in Portable speakers

Sonos Move goes missing from app & still connected to WiFi

My Sonos Move goes missing & it’s still connected to Wi-fi. Keep having to reboot speaker. 

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S
3 years ago
S
sakendrickContributor III
posted in Portable speakers

How to Connect MOVE to second WIFI

I’ve read all the other posts and none of the suggestions or documentation are working. I took my brand new Move with me on vacation and trying to connect to wifi. There’s now intermediate wifi sign in at this location. But nothing I do will see my Move. Frustrating because it’s called a MOVE and yet so difficult to move… I’ve taken my play one’s to new locations with no issue.Any suggestions? Mobile app on the wifi, I say add product, it looks and looks and looks and nothing. I try resetting the app, then when I sign in, it does the same.

2
106rallye
3 years ago
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ThinairflyerContributor I
posted in Portable speakers

New Sonos Move

I am adding a Move. The app finds it and then has me shut if off, turn it on, and then takes a couple of minutes searching. It next takes me to a page “wireless setup” and “Go to accessory page” on the bottom. The app locks up there and won’t do anything else. 

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T
3 years ago
D
dseitamContributor I
posted in Portable speakers

Sonos Move flashing red battery light

Was on the deck last and after 2 or 3 hours the battery level indicator started to flash red. I read that this indicates a ‘fault condition’. Does anyone know what that means, and what would trigger that? Is it a fatal condition?   thx. 

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P
3 years ago
T
Toine68Contributor I
posted in Portable speakers

Sonos Move does not appear in Bluetooth list on Sony NW-A55

I want to pair a Sony Nwa 55 with my Sonos Move. I put the move in Bluetooth mode, hold the wifi Bluetooth switch until the led flashes blue. The move doesn’t come up in the Bluetooth menu of the Sony. This is the reason i bought the Move. What can i do to solve this?

4
J
3 years ago
E
esolisContributor I
posted in Portable speakers

Move - Not Charging

I bought a Move over the weekend. I charged it to full and then used it for a couple of hours. I turned it off when I was done. I went to use it this morning and it was dead. I placed it on the charger and it lit up like it was charging, but it doesn’t seem to be charging. I tried I tried the dock for several hours and using the USB-C option for a couple hours and it still doesn’t turn on. Tried both options in multiple outlets. I get the little charging light anytime I move or unplug it. It’s listed as “offline” in the app, so I can’t go in and mess with any of the settings. I don’t think I can reset it because it won’t even turn on. Anyone else run into this and able to fix it or is it a hardware problem (i.e., a dud)?

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Mark P
3 years ago
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jeancamileContributor I
asked in Portable speakers

Sonos Move doesn't charge anymore

Hi, I can't charge my sonos move anymore. I tried with the charging base, the orange led lights up, goes out and then, nothing. I also  tried to charge it with the USB-C charger and it was unsuccessful too (no light at all). I only charged it a few times so the battery doesn't need to be changed yet up to me. As it is out of charge, I also can't reset it. Anyone can help? Thank you so much in advance! 

5
Paul A
3 years ago
R
Robert_164Trending Lyricist I
asked in Portable speakers

Can't get Sonos MOVE out of Bluetooth mode to get back on WiFi

Just got a new MOVE. It worked right away with my current WIFI nework, and with my other Sonos speakers. Then I tested it on bluetooth, and that also worked fine. However, after that, I can not get it to switch back to my WIFI network from bluetooth. It’s stuck in bluetooth! Can’t get it back on WIFI by  pressing the join button as instructed.  Can anyone help me  switch back to my wifi and Sonos system?

5
Paul A
3 years ago
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DaanDrubbelContributor I
asked in Portable speakers

creating surround set up

i can't create A surround set up with my beam and 2 sonos moves, ik can play tv sound on al of the 3 devices but then they dousnt sound equal to echt other... what can i do or is this just a set up that just dosn't work?

1
Airgetlam
3 years ago
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hailhim88Contributor I
asked in Portable speakers

AirPlay from iPhone8 to projector w/ Sonos Move audio..

Hi. I am trying Apple iphone 8 to airplay 3 mirroring content to viewsonic projector(  fr iphone 8  ) with the  audio bluetoothing to sonos move   Can this be done?Not sure if this is an airplay or sonos question or both thanks!

3
Paul A
3 years ago
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SonosmarkContributor I
asked in Portable speakers

Using Move with WiFi extender

I have recently upgraded my Play 5 to a Move. The Move is situated in the same position as the Play 5 was, in the conservatory. I also have a Playbar and a Play 3. Due to network issues there is a WiFi extender in the conservatory. The extender provides exactly the same network and log in details as the main router. The Play 5 worked perfectly well in this location.My issue is that if the Move speaker connects to the extender then it disappears from the App. Do I need to alter a setting to overcome this problem? If I cannot connect via the extender then the Move will not work as intended.

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AjTrek1
3 years ago
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petenicholson1978Contributor I
asked in Portable speakers

connecting Sonos Move to new network.

Hi. I’ve recently started using a new mesh router. I’ve managed to hardwire all my speakers except the Move without problem. However the Move won’t use SonosNet. However i can’t connect it to my new network. I’ve tried factory resetting but for some reason it automatically reconnects to the old network and I can’t work out how to stop it doing so! Any ideas guys?! Thanks! 

1
Paul A
3 years ago
Natsu
NatsuContributor I
asked in Portable speakers

Router change Move.

Just changed to a new router and two of my SONOS Move can’t find the new network.  On the instructions it shows: “Conncet to ‘SONOS’ Wi-FI , then return to the app”But the network doesn’t show the ‘SONOS Wi-Fi’Since Move cannot be connect to ethernet cable, so I can’t try the alternative way eirher.I also tried to factory reset the two Move and reinstalling the app, but both didn’t work. Please help:)   

3
Mark P
3 years ago
I
incorrectContributor I
asked in Portable speakers

Move to new WiFi network

I have an Arc, 2x 1st gen One’s, all hardwired, plus a Move, all running 12.1 60381140. Until I setup the Move, I had never configured WiFi credentials to any of my Sonos equipment, and for some asinine reason I had to enable WiFi on a One before the setup would even acknowledge I had a Move to add. After configuration, WiFi has been disabled on all wired devices and everything has functioned as expected.I now need to change the SSID the Move connects to, and the iOS App again refuses to begin searching for WiFi until at least one of my hard wired devices has WiFi enabled. This is mostly venting of the stupid precursor steps required to get to the real problem I’m posting.I have the new SSID setup, every other device has been updated with the new credentials and is functioning as expected. The Move connects to the old SSID just fine, but searching for the new SSID using the iOS App (S2, 12.1, 6038140) fails to authenticate. I don’t even see an attempt on the AP, it’s just silently fail

7
ratty
3 years ago
D
DanLMooreContributor I
asked in Portable speakers

Sonos Move Refuses to Enter Setup Mode.

Hello! I have a Sonos Move (as well as a few other products). Everything used to be set up just fine, with the Move in its own group. Recently had some issues and had to replace a lot of electrical wiring in the house and the axial cable to my modem got fried. Replaced the modem and router.Everything is set up on the new network, except the Move. I have tried rebooting the move a couple times. But still when I try to get it into setup mode, the light goes solid orange, never flashes green. Additionally, my Sonos app seems to have forgotten the Move was ever there. Is this a hardware problem?

3
Paul A
3 years ago
D
daniele.mgrContributor I
asked in Portable speakers

unable to charge Move.

Dear all,I have a Move and I’m unable to charge it.I used the charging base provided by move but the battery always remain at 0%I bought Move this year so I don’t think that I need to change the battery.anyone with the same issue? thanks

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Paul A
3 years ago
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mjhrtmnnContributor I
asked in Portable speakers

Move not turning on.

Move has worked fine for several months and has just stopped working altogether.  No LED lights are on.  I have tried the reboot, plugging into a regular outlet, etc.  All I’m getting is a solid red light on the lower front LED that goes out after a few seconds of sitting on the charging ring.  Move does not appear in my app.

3
Annazel S
3 years ago
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paulmillerAvid Contributor I
asked in Portable speakers

Move on a guest network.

At a rent by week cottage and attempting to setup a Move on a wi-fi, it fails to complete.  One article says the Move cannot be setup on a guest wi-fi network. How do I know if the wi-fi I'm trying to connect to is a guest one, and that's why we can't connect, or some other problem is in play?

9
Paul A
3 years ago
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