I have an Arc, 2x 1st gen One’s, all hardwired, plus a Move, all running 12.1 60381140. Until I setup the Move, I had never configured WiFi credentials to any of my Sonos equipment, and for some asinine reason I had to enable WiFi on a One before the setup would even acknowledge I had a Move to add. After configuration, WiFi has been disabled on all wired devices and everything has functioned as expected.
I now need to change the SSID the Move connects to, and the iOS App again refuses to begin searching for WiFi until at least one of my hard wired devices has WiFi enabled. This is mostly venting of the stupid precursor steps required to get to the real problem I’m posting.
I have the new SSID setup, every other device has been updated with the new credentials and is functioning as expected. The Move connects to the old SSID just fine, but searching for the new SSID using the iOS App (S2, 12.1, 6038140) fails to authenticate. I don’t even see an attempt on the AP, it’s just silently failing.
The AP is a UAP-AC-Pro, the existing and new SSIDs are configured identically except for their names.
If I have both SSIDs active, searching in the App presents a list of networks visible, I’m not sure if it’s from the perspective of the phone or the Sonos device. If I disable the existing SSID, the search returns a manual prompt to enter the SSID to connect to.
I have power cycled all the Sonos devices and AP, force quit the app and force restarted the phone.
Why do I need to include non-relevant devices in the process when I only need to update the WiFi credentials on the Move?