Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 25,575 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4775 Topics

K
Kdg2198Contributor I
asked in Home theater

Sonos Beam vocals and high pitches distorted

Been looking at different threads but did not see any difinitve answers. I am using audio optical out since I have an older TV. I have tried with Trueplay on and off, different EQ settings and I have tried a factory reset already. I sent a diagnostic while it was occuring, confirmation number: 1226177640.If there is a thread that has a solution to this problem please let me know.

1
Rowena B.
3 years ago
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Simon321456Contributor I
asked in Home theater

Help pls - Beam with Panasonic TV (stopped working)

Afternoon I've got a Panasonic TX-43FX550B Aside from being a rubbish TV, my Beam stopped working when I changed routers I can connect the Beam to my Sonos app but when I try to connect to the TV the app tells me to switch Viera link on. There is no option to do this ok my TV, so I assume my TV does not have it So I can't progress with adding the BeamNote: this has worked before, and I've actually gone back to the router that was fine, so I've no idea why this Viera link issue would occur now Any suggestions gratefully received    

8
S
3 years ago
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MikeE67Chromatic Producer I
asked in Home theater

No sound from TV but music plays okay

Hi. Not been on the forum for a while and I think I had the same problem before but I forgot what I did! Just got home an hour ago and I wanted to watch some TV before going to bed and there's no sound from the TVHowever if I go into Amazon Music then whatever song I am playing works fine.I have tried both resetting my router and unplugging all Sonos products but it's still not working 😕  Any help would be very welcome.

6
Airgetlam
5 months ago
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JeffsaflyerContributor I
asked in Home theater

Best Connection With Samsung TV, Roku Ultra, and Arc

I just purchased a new 85” Samsung QN90C, Roku Ultra, and Sonos Arc. Looking through the forums, I can’t seem to find decisive direction on the best way to connect these components or if I should change any settings to get the most out of the Arc.  Thank-you.

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Stanley_4
4 months ago
D
Daisy35Contributor I
asked in Home theater

beam issue with tv

Diagnostic 520463197Sonos beam is connected to a onn. 32" Class HD (720P) LED Roku Smart TV through HDMI cable. It intermittently disconnects from the TV. The TV remote still works and the light blinks on the sonos if I adjust the volume but then sound is not working. Sometimes it will start working again and other times it does not. The setting for audio is the beam, it is not set up automatically choose audio. The connection is HDMI. I was told from the prior owner this was an issue he had with the beam and his TV. is there something I can do to fix this issue? All products are up to date. All products were have been power cycled. There are no other products connected to the TV. the beam doesn’t seem to give me any issues when I use music through the sonos app. 

2
Sotiris C.
1 year ago
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CardscaleContributor I
asked in Home theater

Sonos Arc with Sonos One A100 Model S13

Hi I have the Sonos Arc and The Sonos Sub Gen 3 and an old Sonos One A100 Model S13 speaker.If I were to purchase another Sonos One A100 speaker could I use them as surrounds or do I need a newer Sonos One model?Regards Alan

2
C
1 year ago
J
JPizzzleContributor I
asked in Home theater

Sonos Arc/Sub/SL and Samsung F8000 Stereo Only

Hi Everyone,I received my Sonos home theater setup yesterday, which is being connected in the following way:Sonos Arc → Samsung 65F8000 HDMI ARCPS5 → Samsung F8000 HDMI 1Fios Cable → Samsung F8000 HDMI 2 Now I'm getting sound through the Sonos, but it’s showing up as stereo. I have the Fios and PS5 set to send out dolby, but it’s not taking place. In looking at my TV’s audio options, I am only able to select “receiver” for speakers. If I try to select external speaker, it switched back. In the digital out option, only PCM and DTS Neo 2 is available (no sound works with it). Dolby is greyed out. I know this is an older tv (2014), but it has ARC and should be able to send out Dolby Digital Plus. Any help is truly appreciated.

9
J
2 years ago
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PipeCLContributor I
asked in Home theater

problem with sonos beam gen 2 and ps5 atmos quality

Hi, I have the Sonos Beam Gen 2 system and a Samsung QLED Q70T TV. When playing PS5 with Atmos, I experience 2-second audio cuts, which is quite annoying. I would like to know if there is any solution to this issue.

1
G
6 months ago
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Niels OleContributor I
asked in Home theater

Software 13.0 on Beam and ARC

Updated software (13.0) on Beam and sound not working connected to Samsung TV via ARC. EasyLink on TV is still switched on. The Sonos App writes that Easy Link is not switched on.

23
N
3 years ago
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HarrirbyContributor I
asked in Home theater

Era 100 speakers - what is needed to connect?

I am in the middle of converting my garage to a mini man cave and I have just bought the Arc sound bar and 2x Era 100’s for surround effect. While they are a few days away from delivery I wanted to understand how they connect so I can have my electrician build the room properly before the new studwalls are erected…From what I understand the Eras need a USB or Optic cable (can someone please explain what the difference in between the two) connection - but does this go back to the Arc or is it hard wired to a power source? I have looked online for video / reddit or anything but I just don’t see enough detail to guide my sparky.ThanksBryan

4
AjTrek1
2 months ago
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BT1968Contributor I
asked in Home theater

Sonos Arc Update

I know mine is set update automatically but I used to check for updates and get one occasionally. It hasn’t happened for 2+ years. Are there no more updates? How do I know I have most recent 

6
Stanley_4
6 months ago
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loobar23Avid Contributor I
asked in Home theater

Panasonic TX-65JZ1500 and Arc Audio Drop

I’ve had a new Panasonic TV for two weeks. Connected to Arc via eARC using certified HDMI cables. The Sonos room comprises the Arc, wired to router, a Sub (wireless) and two wireless play 1s. There is an annoying issue where the audio drops on the Arc for about five to ten seconds intermittently. It happens once per day, though for the first time it happened twice yesterday, within 30 mins of each other. This is mostly when watching live TV. As it is only once per day, it is quite hard to replicate and test on orther sources (apps on TV, NVidia etc.).This issue did not happen on the replaced TV; one of the reasons for the new TV was to utilise eARC.Any ideas? If a Sonos tech is available, the diag is 808361536.

22
Ken_Griffiths
1 year ago
kalex
kalexTrending Lyricist I
asked in Home theater

sonos beam gen 2 plays only dolby digital 5.1

Hei! I have a sonos beam gen 2 connected to a Philips 50PUS616/12 through Hdmi Arc. I have an apple tv conected to other hdmi and despitethe fact that most shows have dolby atmos, i never experienced it since the sonos app says that it is streamed in dolby digital 5.1any hints? Can i ever see dolby atmos on the app?

36
Schlumpf
25 days ago
T
Theo2023Contributor I
asked in Home theater

Sonos Port & Amp with bluetooth interaction?

Hi, I have 2.1 system connected to a Denon PMA 30 amplifier that I want to connect to all the Sonos speakers we have, so I’m looking at the Sonos port.However one difficulty is we also have a projector that connects to the amp by Bluetooth when we use it (so not permanently)Is it likely that we’re going to suffer from lots of input shenanigans going this route, or can the Sonos Port switch inputs itself on an amp?

5
Ken_Griffiths
10 months ago
F
Fridge20Contributor I
asked in Home theater

pair arc + sub to era 2-era 300’s

How do I pair the arc plus sub to two era 300s ?

1
Ken_Griffiths
5 months ago
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Dave658Contributor I
posted in Home theater

PC Dolby Atmos, loud electrical noise in surrounds

I have a PC with an Nvidia GTX 1060 hooked up to an LG CX conntected to my Sonos Arc SL, Sub Gen 3, and 2 One SLs hooked up as surrounds. I downloaded Dolby Access and was able to successfully see Dolby Atmos reflected in the Sonos app, however when I went to play non-Atmos  sound I had a loud buzz come out of the One SLs, this has happened a couple times trying to get Atmos to work. I had set the TV to pass through, but then it seemed the non-Atmos surround sound didn’t work, so I set it to Auto and it seemed like everything was great until I came back after a half hour and tried to play a youtube video and had that god awful noise. I’m wondering if my HDMI cable from the pc is too low quality, as I’m having an issue enabling HDR on the TV after changing the port to pc mode.

1
James L.
3 years ago
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LanzeepContributor I
asked in Home theater

pairing Ray with a projector

Hi all, how have folks connected their sound bars to a projector? Afraid I’m flying a little blind without an HDMI cable or Bluetooth option.

3
Ken_Griffiths
1 year ago
B
breitiContributor I
asked in Home theater

Sonos Arc (LS+RS+Sub) sound dropouts

Hi, i have dropouts with my Sonos Arc when watching an Atmos Movie. The dropouts happen sometimes 2x in 10s and then sometimes once every other minute. But i have around 30-50 dropouts in a 45min episode which is obviously VERY annoying. I already tried the steps from the https://support.sonos.com/en-us/article/reduce-wireless-interference article. The system is up to date. I also created a diagnostic report (diagnostic number: 617792448). Can the sonos support maybe tell me what causes the dropouts? Thanks

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Corry P
1 year ago
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Noel84Contributor I
asked in Home theater

How to setup a wired Ray?

I have just purchased a Sonos Ray for my TV.  The TV is connected to the internet by an ethernet cable.  I don’t have a WiFi network as that has proved unreliable in my situation.  So, I want to use ethernet to connect the Ray.My Android phone is 6 years old running on Android v5.1, so it definately can’t run the Sonos App 2!      I’ll need a new phone.But before I buy the phone I’d like to know exactly how App 2 goes about setting up a wired Ray.  Everything I’ve found so far on the Web relates to WiFi setups.  Can someone please point me to a step by step explanation of a wired setup?  I could then make sure that I get the appropriate phone and ethernet setup at the TV end.Thanks in advance,Noel84

4
N
1 year ago
E
EnEmAvid Contributor I
asked in Home theater

Using TV to control Sonos soundbar (probably a Beam G2)

Quick question about adding a Beam to a secondary TV Thinking about adding a Sonos soundbar and may be sub to a 2022 LG tv. What I wonder is whether everything for TV watching, everything can be controlled from the TV remote once the IR link is working.By everything, I mean when TV is turned on using LG remote, does soundbar start working automatically and can the volume be controlled by the TV remote? Family using this set-up won’t want to use phone/Sonos App, or controls on top of soundbar.As always thanks in advance for your help.

6
E
9 months ago
I
Ice PapaContributor I
asked in Home theater

Bonding Disabled Wireless arc with wireless surrounds

I have 23 Sonos components and am converting at least half of them from wireless to wired. In one room, I set my Arc and Sub as “Disable Wi-Fi”, but my surround speakers (Play:1s) are wireless. How does the Arc bond with the surrounds in this case?On one hand, I would hope the Arc’s 5 GHz radio would be used for this. But since I designated it “Disable Wi-Fi”, I’m guessing the Arc would go through my wired network, to the Sonos speaker acting as the SonosNet bridge (different room), back to the wireless surrounds.

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ratty
1 year ago
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llcooldon2024Contributor I
asked in Home theater

Arc, 2 subs, 4 era 300

Have seen a video from Not Enough Tech, regarding using 2 era 300 as surrounds and 2 era 300 as a stereo pair, along with arc and 2 subs. What do you think of his setup?

2
jgatie
7 months ago
M
MaximTContributor I
asked in Home theater

Error 1002 When attempting to add second Sub

I just got a second subwoofer to add to my Sonos Immersive set with arc which has 1 arc, 1 sub and 2 ones. When I attempted adding the second sub to the system It failed and said “there was a problem verifying your Sonos app” And also said “Error code 1002” I searched the error code up and did everything sonos says to do to resolve this error code and it didn’t work. I also tried going to my products in the sonos s2 settings and clicking on the product group of my home theatre and then scrolling down to the button which says “Connect second sub” when clicking on that button I was  given a note saying “ To connect a second sub add a sub to your Sonos system” I have a sub gen 3 connected to my home theatre system already so why am I receiving that note. I’m extremely frustrated and confused what is happening and wanting to figure this out. 

3
G
2 years ago
B
Bezzy1Contributor I
asked in Home theater

Sonos Beam on shelf below TV

I’m considering a Sonos Beam 2 for a wall mounted TV. I have a shelf that is 2 feet below the TV. Will it sound good if I place the Beam there, or do I need to wall mount the Beam below the TV? I’d prefer not to wall mount it but don’t know if it will sound good that far below the TV

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Stanley_4
6 months ago
Mike_Wright_411
Mike_Wright_411Contributor I
asked in Home theater

Cracking/static noise from gen 3 sub - sound slike running water

Hi FolksI have a two year old Gen 3 Sub connected to Arc and Two Sonos 1 surrounds in my lounge.  The Gub has started to emit a cracking/electric noise intermittently.  It also sounds like running water - it’s the most bizarre noise.  I have rebooted, disconnected, etc, etc.   I can see others appear to have similar issues.  I’ve tried the Sonos virtual assistant but that was just infuriating.  I intend to call Sonos next week, but would value any advice.  Thank you, Mike.  

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Corry P
1 year ago
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