Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 4,745 Topics
  • 25,509 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
  • 0
  • 1
BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
  • 0
  • 15
AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
  • 7
  • 22

4745 Topics

J
Jill1971Contributor I
asked in Home theater

Mounting ARC under Frame TV

Hello,I have a 75” 2022 frame tv mounted on a concrete wall above our fireplace.  i purchased the Arc soundbar to mount under the tv and wondering how close to the tv i can mount it.  the directions say 5.5” and i’ve read in the forum 4”.  Is the reason for that distance so the uplifting speakers don’t block with the tv, cause if that’s the case the frame tv only protrudes 1” out from wall so I don’t think there would be a blockage?  I’d rather mount it 1-2” below the tv if possible.  I have 2 OneSL sitting behind our viewing area as well. Thoughts? Thanks, Jill

2
J
1 year ago
S
SheaflazioContributor I
asked in Home theater

Lost connection

Help I have a beam gen 1 and 2 one sl as a basic home cinema system. The connection between the three keeps droppingI keep factory resetting the one sl"s, one shows then when I connect the other both diappear. I can tell you how many times I have rebooted. It has worked fine for months but recently (updates?), nothing works. I am so frustrated that I am close to chucking them in the bin! The Best I get is 2 showing in the app but not all three! When connect the third, that's when it goes wrong. Any suggestions as this is supposed to be plug n play. The router is WiFi 6, in the same room and no physical barriers, so don't pass the buck and blame the router. Help 

2
buzz
1 year ago
G
George_37Contributor I
asked in Home theater

Need Help Understanding/Connecting Sonos Amp - TV - Apple TV w/Apple TV Remote

Apple TV HDMI Output -> TV HDMI in TV HDMI ARC → Sonos HDMI/ARC inThe issue/question has to do with the “default” Apple TV audio output mode and what it means exactly.The default setup works fine, the Apple TV remote will control volume via the TV and the Sonos.  In this “mode” the Apple TV Output detects and sets the default output to “TV Speakers”.  What you lose with this setup is that when you put the volume up and down you dont see the little white volume up/down on the screen that Apple TV will show you when it is controlling the volume. An anomoly/bug is that if you leave it muted for too long then the mute command on the apple tv remote wont unmute it and you have to use the app. Now…The Apple TV does see the sonos device, you can go to audio output on the apple device and you will see: Default Device : Receiver Speakers Temporary Audio Output (Which you can manually set) : Sees Receiver Speakers & Sonos Amp these are two distinct selections. If you manualy disabl

2
G
1 year ago
A
albertbana
asked in Home theater

Beam and Apple TV remote paired. Volume down button increases volume

Hi!Not without problems, I’ve finally paired new Apple TV Remote with my 1st gen. Beam. The only problem left is that volume down button is increasing the volume. When paired with different remote everything is fine. Also old Siri Remote worked fine. Please help! Surely someone had the same problem!

2
D
1 year ago
D
deevs1981Contributor I
asked in Home theater

cannot control playbar using Sony KD-55XH9005 remote

I have a Playbar connected via optical to my Sony KD-55XH905.Until recently I used my SkyQ remote to control the sound on my TV but I have cancelled my subscription and have to send back the Sky equipment.This forces me to use the Sony remote but although the TV shows the remote responding (volume bar appears on screen going up/down), the Playbar does not respond.I have gone through troubleshooting in the iOS app but it says it cannot find a response from the remote.Does anyone have any ideas?

3
Airgetlam
1 year ago
M
MG1214Avid Contributor I
posted in Home theater

How to optimize my setup

Thank you to all who reply, I appreciate your help. Currently I have an Arc with a Sub 3 and a pair of Moves. They are two separate rooms. I have just now ordered a pair of Fives and a second Sub3. I would like to remove the two Moves, but keep them paired and now if possible with the Arc and Sub3 add in the two new Fives which will of course be a stereo pair and the second Sub3.This I believe will allow me to have a surround system. Is there a best way forward to achieve this? Thank you for any and all suggestions. I 

5
M
1 year ago
D
doubledaiquiriContributor I
posted in Home theater

Surround sound and Turntable Amp?

In my living room I have had two Fives and a Sub for some time. My turntable is plugged into one of the Fives, and everything works perfectly. Last week I bought an Arc. My plan was to use the Arc under the TV, and the two Fives as surround speakers, with the sub still tucked away in the corner - perfect.Sadly, this appears to not be possible as I had expected, as using a Five for a surround speaker turns off Line-In, which means I can no longer play records. As a result, I now have two setups in one room - one that I had before, and a separate setup for the Arc with no sub and no surround speakers.Have I reached the edge of what I can do? Does buying an amp fix this problem? (that seems mad). Is there any way to get all of my speakers to play nicely but still be able to play records? I would be extremely grateful for any coaching or ideas. Thanks.

8
A
1 year ago
A
Ark1Contributor I
asked in Home theater

Sonos Arc sound

Had Playbar and the volume at 15 was very loud. My Arc.. I have to put up to 30-35 .. help.. 

5
106rallye
1 year ago
I
ien_ien2Contributor I
posted in Home theater

Only 1 one SL for rear sound

Hi. It is not clear for me if I can use only 1 one SL for rear sound. I have an ARC + SUB and 2 one SL for front left and right. So i have no rear sound and my room config is not made to have 2 rear speakers. Can I just use 1 one SL for that? Is it going to work? Will I have sound going thru when I’ll watch a movie? Or listening music? Thanks in advance for your support.

11
melvimbe
1 year ago
S
ST052438Contributor II
posted in Home theater

Dolby atmos discs cutting in and out

Hey Guys, just wondering if anyone else has the same issues or a potential solution. when playing Dolby atmos discs through my LG OLED and Panasonic 4K player, during loud scenes the sounds pops in and out intermittently for about half a second. During quiet scenes, I experience no drop out and I have no issues when playing Atmos tracks through streaming services. I’ve tried changing HDMI cables and 4K players with no improvement.  any suggestions would be great  cheerssteve 

1
Jamie A
1 year ago
V
VirgilContributor II
asked in Home theater

Sonos Beam & 2 surround sonos play 1 speakers

I only get surround sound when I watch a freeview channel direct through my Sony tv. When I watch a programme through my BT box or my Xbox, I only get the sound from the sonos beam, not the 2 surround speakers. Does anyone know how I can resolve this issue?Thank-you. 

9
V
1 year ago
A
AlexisBensinContributor I
asked in Home theater

Linking Sony TV to sonos playbar and App?

We moved and now i can’t get anything to link!!

1
Airgetlam
1 year ago
F
Florian HendrickxContributor I
asked in Home theater

sonos playbar humming pitch nooise

I'm not the first reporting it, but not understanding from the other threads what i should do as a next step...Suddenly my sonos playbar gives a continous pitching noise. Doesn't change if i plug in out ethernet or optical.In any case, i expected this device to last a few decades. Anything i can try to fix it? Kr  

2
F
1 year ago
D
Daisy35Contributor I
asked in Home theater

beam issue with tv

Diagnostic 520463197Sonos beam is connected to a onn. 32" Class HD (720P) LED Roku Smart TV through HDMI cable. It intermittently disconnects from the TV. The TV remote still works and the light blinks on the sonos if I adjust the volume but then sound is not working. Sometimes it will start working again and other times it does not. The setting for audio is the beam, it is not set up automatically choose audio. The connection is HDMI. I was told from the prior owner this was an issue he had with the beam and his TV. is there something I can do to fix this issue? All products are up to date. All products were have been power cycled. There are no other products connected to the TV. the beam doesn’t seem to give me any issues when I use music through the sonos app. 

2
Sotiris C.
1 year ago
R
robbeeContributor I
asked in Home theater

Should a Sub, that is connected to an Arc, be on WM: 2 or WM: 0?

I was reading the support article that explains the wireless modes, and I noticed that a surround speaker or Sub should be in WM: 2. In my ‘About My System’ it shows my Sub in WM: 0. I have never seen it in WM: 2 regardless of what is playing (HDMI source vs streaming audio). The Arc also shows WM: 0. Neither Arc nor Sub are hardwired via ethernet, but I do have a Sonos One in the next room that is.Does this indicate that there is an issue or is this normal?  I do not currently have surrounds, so it is just the Arc + Sub.Thanks for your help!

3
R
1 year ago
J
JonCannonContributor I
posted in Home theater

Speech sounds telephony

Hi,I went from a 10+ year old 5.1 sound system for half the price to a sonos beam (gen 2) with sub mini and 2 one sl. Over all im impressed, the sound is amazing. Music sounds way better than before and so does the over all environmental sound in movies. However the speech sounds like it comes from a boosted small telephone speaker, no depth what so ever. On my old system the speech was not as clear but it still had more depth and sounded more natural and in sync with the rest of the soundpicture. Now it feels like the speech is coming from a different sound source than the rest of the sound. I vissited a friend who have an arc with sub gen 3 and 2 one sl and i actually felt the same way. We only tried console gaming, but the speech in the games sounded the same as on my system in movies, high piched and out of the picture. My companion in game (god of war ragnarok) sounded like i talked to him on the phone and not in the same environment.I have tested the loudness feature, trueplay tu

5
J
1 year ago
D
Downunder85Contributor I
asked in Home theater

Audio Converter- Beam

Recently bought a beam and SONOS sub mini. Unboxed and went to connect to my Girlfriends TV only to realize its a cheap TV and does not offer optical out, only RCA and SPDIF via coax.Has anyone successfully obtained an audio converter for any sonos sound bars, to convert either the RCA or Coax out, into a converter then Optical out using the SONOS supplied optical to HDMI adaptor into the beam?Trying to get an idea, whether using this would work? Or using a HDMI switch with an optical output. This would then mean audio out only for HDMI devices. I am in Australia where we get free to air TV so i would not get Audio out of the Beam for this as this is connected via Coax from Aerial. Thats fine as i really only want audio for movies which will be comes from an external device. Thanks.

2
D
1 year ago
D
DebhgrtyContributor I
asked in Home theater

Sonos shouts at us after system turned off.

We're having a huge problem with both our speakers. After the TV is shut off (a Sony), and after about five minutes, we get three VERY loud squawks--so loud I jump. The Geek Squad has been out three times but can't fix the problem. Any ideas? This happens on the Arc and the larger one.

9
D
1 year ago
C
cbuckContributor I
asked in Home theater

Can you connect Sonos Beam (Gen 2) to Samsung Smart TV wirelessly?

I want to avoid having to pass wires through the wall if possible. Does know if I can connect a Sonos Beam (Gen 2) to Samsung Smart TV wirelessly?

1
melvimbe
1 year ago
F
F-manContributor I
posted in Home theater

Sonos Beam Volume Control not working properly since adding IKEA Symfonsik

Since I purchased two IKEA symfonisk devices, I have not been able to set the volume of my Sonos Beam Gen 2 correctly. When I had only the Beam, I was able to control the volume in increments of 1, from 0 to X. Now I can only set the volume of the Beam in increments of 5, for example if I manually move the slider in the Sonos Iphone app to 12 it will set itself back down to 10 a second later. If I try 14 it rounds up to 15 and so on - it also does this when using my TV remote 😤This issue occurs when the Beam is playing ungrouped, it doesn’t seem right that I am suffering a significant decline in functionality just because I have two other Sonos devices elsewhere in my place 🙄Any help woud be much appreciated as this issue is extremely irritating!😖

3
Jamie A
1 year ago
J
John in WAContributor I
asked in Home theater

Arc End Speakers Faulty

Anyone else having issues with the end speakers on their Sonos Arc? Purchased Sonos Arc just last year along with Sub and additional speakers and once installed they have not been moved or rearranged, etc yet one of the mesh fittings on one of the end speakers has completely come apart. Any recommendations or suggestions?

1
Airgetlam
1 year ago
R
RiazContributor I
asked in Home theater

help/advice

Hi , I really need some advise as I’m getting lots of mix messages , To obtain surround sound can I use Sonos Celing and wall speakers with the arc 3rd gen and sub 3rd gen all runnning from the Sonos ampive been told that I should only do the Celing speakers or wal speakers combined with the arc and sub connected in to the amp to get the best sound surround tv experience  can someone please advicethanks  

1
jgatie
1 year ago
J
JavaLengthContributor I
asked in Home theater

How can I tell if my Sonos Beam is Gen 1 or Gen 2?

Without powering it up. Unit it disconnected from my system, so all I have is the serial number. The Beam itself does not say on the unit. Purchased new in October of ‘19. I’m fairly certain it’s a Gen 2. » I’ve powered it up. Still nothing that says G1 or G2.Bottom of unit says “Model S14”. Runs Sonos OS S2. Hardware version 1.23.1.10-1.9. Series ID: A100. Serial: 48-A6-B8-****** Moderator Note: Hiding Serial number. Modified in accordance with the Community Code of Conduct.

2
G
1 year ago
T
Terrier1Contributor I
posted in Home theater

No sound when i resume playing after pausing netflix

I have Sony android tv and Sonos beam and stream Netflix via Virgin Media TiVo box.  When I resume playing Netflix after pausing it the audio is muted and I have to turn the tv off and then back on to re-establish the audio.  Surely this can’t be right.The tv output is set at Dolby Digital Plus and the Sonos beam shows audio in as Dolby Digital Plus 5.1.Any idea how I resolve this? 

1
UKMedia
1 year ago
J
JASelzerContributor I
asked in Home theater

No Sound from Hulu app on Sony X95K TV with Arc

 Hi all, I do not know where to turn for help on this matter so I am starting here. Any thoughts or ideas are most welcome please: I own a Sony X95K Bravia TV and use the Google TV native apps. I have my Sonos Arc connected properly to earc via HDMI and it works perfectly EXCEPT that starting last night there is no sound when I use specifically the HULU app. When I check the Sonos app it does not show receiving audio. When I use any other streaming app, the Sonos S2app shows the audio being received. All other apps are working just fine. If I disconnect the hdmi cable temporarily to the ARC or unplug the ARC, then the sound works when the TV speakers are being used rather than the Sonos ARC. I have done, I think, most of the normal fixes, restart the ARC, uninstall and reinstall the HULU app. I am not sure where to turn to try and get this working again. I would appreciate any thoughts or help. Thank you, John

1
Airgetlam
1 year ago
Terms & ConditionsCookie settings