Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,091 Topics
  • 24,219 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3091 Topics

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neilandjanChromatic Producer I
posted in Amazon Alexa and Sonos

Alexa is going deaf on our Sonos Ones

As of the last couple of weeks Alexa seems to not respond as well as it used to on our Sonos Ones. Anyone else having problems.

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5 years ago
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MichaelBentonContributor II
posted in Amazon Alexa and Sonos

Alexa and Sonos In a Multi-Room/Multi-Member Home

I have 10 Sonos rooms in my home. I have multiple people living in my home. My daughter is the heaviest user of Alexa. With the Sonos skill enabled, every time she activates Alexa, all the [i]active[/i] Sonos speakers go mute. I have found that I sometimes can not listen to a single song without 8 interruptions while listening on the other side of the house. Ever try watching a show while your child is listening to a different song via Alexa every 30 seconds? I understand there is no correlation between the Alexa device (Echo Dot) and the room it is located in. As a result, all the speakers go mute in the whole house. However, with the Sonos device that have Alexa built-in, why wouldn't it just mute these devices? Why does it still have to mute the entire house. I have invested heavily in Sonos over the years and have 17 Sonos devices. I am hesitant to invest in the 'latest' devices like Sonos One or Beam if they will cause a poor user experience. I'm assuming with the Alexa

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5 years ago
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mainstreetmarkContributor I
asked in Amazon Alexa and Sonos

Sonos One/Alexa hears, responds, but then doesn't do anything

I've gotten Alexa up to the point where she says she's about to play some artist, and then nothing evert happens. When I manually play stuff via Sonos app, Alexa heard "Pause", but then doesn't even pause or stop. She will, however, tell me jokes. I have been through the factory reset procedure 5 times.

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5 years ago
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deepu2paniContributor I
asked in Amazon Alexa and Sonos

Music Transfer from Amazon Echo Dot to Sonos Play-1

Connect my Phone with Amazon Echo dot with Bluetooth or Headphone jack and play songs from my phone and can i transfer this music to my Sonos Play-1 using voice command. Is this Possible?

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5 years ago
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CJS-TregarContributor I
asked in Amazon Alexa and Sonos

Beam Paired with 2 Sonos One (with Alexa) + Sonos 1

I have received and configured the new BEAM and grouped it with two Sonos Ones with a Sony A1. The Beam is ethernet connected to the house network and ARC connected via HDMI to a Sony A1 TV. I also have a Sonos 1 in a separate group. Alexa is working on the Beam and L/R Sones Ones - answers questions - tells the time - controls Hue lights etc. However: Alexa - when requested to play music from Tune In / Amazon Music etc (all configured in the Sonos App) - acknowledge the request. "Play WSM Country in Tune In"... response... Playing WSM Country. "Play Freedom 90 by the Bellas"...response... Playing Freedom 90 by the Bellas etc etc. But - NO Music - no Internet Radio. ** The Alexa App is unable to discover any new devices. ** I also have a Sonos 1 - called PATIO - when summoned from another Echo device "Play LBC radio from Global Player on Patio".. response ... Playing LBC Radio on Patio... again no Radio. ** Everything works fine - the

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5 years ago
melvimbe
melvimbe
posted in Amazon Alexa and Sonos

FireTV Cube and Sonos and Beam

So FireTV Cube arrived today and I've been playing with it for awhile. Overall it's a rather amazing product. I'm going to enjoy using it. It changes things quite a bit. I'm trying to look at it from three different perspectives. The first being on how it operates alone, how it operates when your tv is hooked up to a playbar or playbase, and how it may compare to a beam. The setup was pretty set forward. After connecting, it walks you through setting up control of your tv and soundbar. After that, it says you're done. You have to look around a little fit to see how to set up cable control, blue ray, and others. Turning on/off the tv is pretty straightforward. However, it always turns on to your firetv input no matter what input you were on previously. The on/off command is going to work from any Alexa in your home for some reason. I'm not sure why, or what happens if you have more than one cube in the house. FireTV commands work as they did before with Alexa. What's

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melvimbe
5 years ago
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Matt_watersAvid Contributor I
posted in Amazon Alexa and Sonos

Is Alexa supposed to be this awful?

We’ve been using Apple home kit for the past year which has been ok but Siri isn’t amazing and in responsive at times. So the release of the beam with AirPlay and Alexa gave us the opportunity to try something else. However, it seems that Alexa is extremely lacking. It seems to require very specific instructions “Alexa, turn on all the living room lights” returns an error saying it can’t find a device with that name, where’s “Alexa, turn on living room lights” works. I would say around 70% of commands are met with an error. Frustratingly Alexa keeps telling me there are no audio devices and it cannot take audio commands? Is that the same experience for others a) with Alexa on any platform b) with Alexa on Sonos Beam

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UKMedia
5 years ago
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emailtosimonContributor I
asked in Amazon Alexa and Sonos

Sonos one multi-room play with Amazon Echo together

Hi there! I have seen some older posts on this issue but there doesn't seem to be any resolution, so I'm posting it again and hopefully highlight this issue again for Sonos/Amazon to resolve. There are many of us who have the Sonos One speakers and Amazon Echo around the house. Currently it's not possible for the two speaker systems to link despite they all run Alexa and support multi-room play. Apparently it is a problem that can be easily fixed with some software updates from Amazon's end to allow the systems to link. I hope Sonos can have this conversation with Amazon and allow this feature to be available ASAP.

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5 years ago
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DONK2150Contributor I
posted in Amazon Alexa and Sonos

Sonos speaker won't play using Alexa.

Hi, I can't seem to get Sonos to play a song when I tell Alexa, "Play XX in the Kitchen" - Here is some additional information. Both Amazon Alexa and Sonos do work fine independently. I have enabled the Sonos skill in the Amazon Alexa app. I have set up Sonos in the '"Kitchen". Sonos does work fine if I control Sonos from my Sonos App. However, when I tell Alexa to play a song in tn the "Kitchen", she seems to accept the command perfectly but no sound comes out of the speaker. Any ideas? Additionally, I recently moved, so not sure if that should make a difference. Thanks

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5 years ago
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johnandrewkennyContributor I
asked in Amazon Alexa and Sonos

Sonos w Voice China

Does voice controls with Sonos work in china ?

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controlav
5 years ago
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DmitryContributor I
posted in Amazon Alexa and Sonos

How to ask Alexa to play music from My Sonos?

Hi! I use Sonos mobile app for playing music. I have premium Di.Fm radio station account and I linked that radio via Radio by TuneIn. I have Amazon Eco and connected speakers to it. I can listen to music using Alexa's voice commands. Thanks to Sonos! However, I can listen to music from Alexa device only. I do not know how to ask her to change the source of my music. For instance, I want to ask Alexa to play certain radio station which I added into my favorites list (“My Sonos” in the mobile app). How can I do that? Thank you!

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5 years ago
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cpressley46Contributor I
asked in Amazon Alexa and Sonos

Problems with Sonos Beam and Alexa integration

I've given this two attempts so far and am getting pretty frustrated with the process. Hoping this can shortcut me to a solution. :) I just got my Sonos Beam. It's setup and working fine as a standalone speaker (I can play music on it through the Sonos App), and it's also working fine as a speaker for my TV (connected via HDMI-ARC). I also have an Amazon Echo in the same room. I'm trying to power on/off my TV using Alexa. When I say, "Alexa, turn the TV on" she responds with, "Sorry, I didn't find a device named TV." From within the Alexa app, when I select "Add Device," the discovering devices wizard begins but always comes back with "No new devices found." ???? Thanks, Chris

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5 years ago
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golfer154Contributor I
asked in Amazon Alexa and Sonos

Play 5 1st gen and alexa

Can you run a play 5 1st gen directly thru the alexa sonos skill? I have set up the skill it see the speaker but alexa does not recognize it. Just want to play tunein or send bluetooth music from my phone to alexa then to the play 5

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Airgetlam
5 years ago
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deano1xAvid Contributor I
asked in Amazon Alexa and Sonos

Using Alexa to control Apple Music features after first choosing song using Siri AirPlay 2

I understand that you can start a song on Apple Music using Siri with AirPlay 2 - once started with Siri you can then ask Alexa questions like “what song is this?” and use Alexa to pause or skip a song with Siri, Apple Music and Alexa working together. What other things can Alexa do after a song is started with Siri using AirPlay 2? I have looked for video demonstrations online but haven’t found anything in English. Also can you ask Alexa to like a song on Apple Music once initially started with Siri using AirPlay 2?

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5 years ago
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wyatt222Contributor I
asked in Amazon Alexa and Sonos

Fire TV Stick (Audio) --> Echo Dot -->Sonos Play 1

Hi, Is it possible to connect the audio from my fire tv stick to my sonos via an echo dot? Seems like we're close but I have not figured it out. What I can do: 1. I can push the sound from fire stick to echo dot. 2. I can instruct echo dot to play music (Pandora, spotify etc.) on my sonos Now is there a way to daisy chain all this together?

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5 years ago
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HilarieContributor I
asked in Amazon Alexa and Sonos

sonos connect amp speakers play with Alexa...?

Sonos Connect Amp working with Echo speaker...

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5 years ago
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vmsmanContributor I
posted in Amazon Alexa and Sonos

Sonos Skill for Alexa and volume levels on Sonos

Alexa has huge volume level granularity issues when controlling Sonos Playbar. So, I've searched everywhere for an answer to my volume issue. I have a Sonos Playbar, two Sonos Play 1 surrounds, and a Sonos Sub. When watching TV I set the volume to a good level and life is good. The Playbar is connected to the TV via optical. When I turn the TV off and use the Alexa voice skill to play music on the same Sonos system, it starts out LOUD. If I set the volume level via "Alexa, volume 2 on the bedroom sonos", it is still pretty darned LOUD. If I set the Volume level to 1 using the Alexa command, it's way too soft. Volume level 5 and above are rock concert sound levels that endanger the sheetrock. If I use the Sonos app, I have plenty of volume granularity and I can set to the perfect level. Is there any way to adjust the HUGE range between what Alexa thinks is Sonos volume level one and Sonos Volume level 2??

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5 years ago
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JTurnerContributor I
asked in Amazon Alexa and Sonos

Play 1 and Amazon Echo Spot

Hey guys, i am looking to buy an Amazon Echo Spot, was wanting to make sure that i can control my Play 1 through the Amazon?

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5 years ago
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pgaunyContributor I
posted in Amazon Alexa and Sonos

Drop in on the Sonos

When will drop in be enabled on the Sonos? I am changing my speakers out in my house... I would not have transitioned to Alexa or Sonos if I knew this was not an option. I still have a lot of speakers to replace but do not want to move forward. Is this something Sonos is considering or do I need to find another solution?

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5 years ago
Wifihifiottawa
WifihifiottawaContributor I
posted in Amazon Alexa and Sonos

Sonos One wakeup word limitations

Hete’s a practical solution from the side lines. Turn off the mike on the Sonos Ones for now, spend $60 and get an Echo Dot, change its wake up word to “Echo” or “Computer” and use it to control all yhe other Sonos speakers in your household. You’ll get to continue to enjoy the superior sound Sonos products offer, and have the added benefit of making free phone. calls to Canada and the US that Amazon did not licence Sonos to have with the the current Sonos Alexa partnership... Don’t throw the baby out with the bathwater music lovers, especially over $60... ?? ❤️my Sonos

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5 years ago
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brttltAvid Contributor I
posted in Amazon Alexa and Sonos

Songs Just Stop...10 seconds in

Got the Alexa and my Sonos 5 connected, now it plays about 5-10 seconds then stops

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5 years ago
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sarahbonnieContributor I
asked in Amazon Alexa and Sonos

Alexa on Sonos won’t tune to Sirius XM stations on voice command

The only way I can get Sirius XM go play is to request Sirius XM without specifying a specific channel. Alexa will then pull up the last station. When I request a specific station the response is “I couldn’t find Sirius Channel 33” Any ideas on what to try ?

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5 years ago
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Bob69Contributor I
posted in Amazon Alexa and Sonos

Spotify on my sonos beam issue

If you are having this message "this is not supported on this device " then you must go to the alexa app and in the settings tab go to smart devices and search and add your back into the list. It will then work.

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5 years ago
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fdastoorAvid Contributor I
asked in Amazon Alexa and Sonos

Playbase and Alexa

Alexa will not discover my Playbase as a device. It is in the Sonus App in the TV room. I can play music from the Sonus app on the playbase. But Alexa will not play on the Playbase saying there is no such device. I have even set p multiroom on Alexa.

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5 years ago
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CroissantsContributor I
asked in Amazon Alexa and Sonos

Alexa and Beam problems

Hey guys, Before I added the Beam to the family room, I had a sonos one setup for music and Alexa. Now placed the beam in the family room and moved the one to a different room. The beam/tv is now called “Family Room” I have Philips hue lightbulbs in the family room and when I used to say “Alexa, turn off the family room lights”. The light would turn off as expected. Now when I say the same phrase. The tv turns off and not the lights. It seems Alexa doesn’t listen to the full phrase and just thinks I want the tv off Any suggestions? Thanks Kevin

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J
5 years ago
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