Alexa is working on the Beam and L/R Sones Ones - answers questions - tells the time - controls Hue lights etc.
However: Alexa - when requested to play music from Tune In / Amazon Music etc (all configured in the Sonos App) - acknowledge the request.
"Play WSM Country in Tune In"... response... Playing WSM Country.
"Play Freedom 90 by the Bellas"...response... Playing Freedom 90 by the Bellas
etc etc.
But - NO Music - no Internet Radio.
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The Alexa App is unable to discover any new devices.
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I also have a Sonos 1 - called PATIO - when summoned from another Echo device "Play LBC radio from Global Player on Patio".. response ... Playing LBC Radio on Patio...
again no Radio.
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Everything works fine - the TV is playing through the Beam and joined Ones... I can play music radio etc from the SONO's App and from Airplay 2 - fine.
But nothing when played using Alexa and voice control.
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I have a SONOS Hub - I have removed the Hub - set everything back up again with the Beam ethernet connected. I have tried using just the House Wifi - I have reinstalled everything using the Hub as the source.
Nothing seems to solve the problem.
Everything was fine - until - I introduced the new BEAM into the setup...
Any advice on what to do next - Please?
Best answer by melvimbe
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