Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,089 Topics
  • 24,210 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
  • 2
  • 38
Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
  • 7
  • 111
Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
  • 4
  • 179

3089 Topics

A
angelr91Avid Contributor I
asked in Amazon Alexa and Sonos

Sonos One alarm sound?

Does anyone know how to change the alarm sound on the Sonos one? Also can we please push Alexa / Sonos to support music as the wake up alarm? I hate the darn tones haha. I mean come on this is basic. I have already sent through the alexa app feedback to Amazon and they said, of course, they would send it to their dev team. I hope it get's fixed soon. However even if Alexa / Amazon fixes this we also have to wait for Sonos (or Amazon) to allow access to third parties to use that feature via their various SDK's. Seems Amazon will capitalize on any new feature themselves and wait a while before letting third parties use it

3
B
5 years ago
Z
zBernieAvid Contributor I
asked in Amazon Alexa and Sonos

Does a Sonos One negate the need for an Amazon Echo?

Can a Sonos One do everything that an Amazon Echo can do? I might get my brother either an echo dot and play:1, or a Sonos One for Christmas.

6
K
6 years ago
B
ByzatineContributor II
posted in Amazon Alexa and Sonos

Is there a way to change Alexa english (US) to UK english on the sonos one?

we have UK English on the echos using the Alexa app but no such option exists for the sonos one - any help would be appreciated

2
B
6 years ago
AjTrek1
AjTrek1
posted in Amazon Alexa and Sonos

Sonos One with Alexa and Google Home Working Together_Sort Of....

I've been living with the Sonos One since release date 10/24/17. I am very pleased with Sonos One/Alexa marriage. Before the Sonos One with Alexa I was using a Google Home device with Chrome Cast Audio to play music through my Sonos Play 5's in stereo pair with Sonos Sub. I also used Google Home to control my lights which brings me to the point of this conversation. Using the Sonos One with Alexa for IoT devices such as the Philips Hue works in harmony with Google Home! I can control my lights with one or the other and it doesn't matter with which device the original command was given. That said I wonder if when Google Home assistant is made available to the Sonos One will we have to choose a default (i.e. Alexa or Google Home). I hope they might work together as Google Play Music has it's offerings as does Amazon Prime Music. However, my gut tells me that even with multiple AIA's available only one at a time will be allowed as active. We can only hope. What are your th

5
L
6 years ago
N
normanTContributor I
asked in Amazon Alexa and Sonos

Sonos, Alexa and Deezer

I am thinking of purchased an Amazon Alexa Dot (2nd Generation) after installing Sonos 8. I use Deezer though Sonos, therefore, does it working using Alexa. Reading and watching various items from Sonos it does not mention Deeezer.

4
S
6 years ago
M
Mike 4444Contributor I
asked in Amazon Alexa and Sonos

Alexa in canada

When will Alexa be available in Canada?

56
S
6 years ago
G
GrussAvid Contributor I
asked in Amazon Alexa and Sonos

Can it play from Google Play?

Hi, I currently have all of my music on Google Play, is there (or will there) be any way for this to be played using Alexa? The reason why it is on Google Play is that I have all my CDs ripped and uploaded (as Google provide more songs than Amazon does). I understand that Amazon and Google are rivals but from my understand how this works is that the command is sent to Sonos API, so could this work? Thanks.

4
D
6 years ago
G
GrussAvid Contributor I
asked in Amazon Alexa and Sonos

Can I group with an echo dot?

Hi, I have recently purchased an Echo Dot to go along with my two Play 1 speakers. When I setup the Alexa skill I created a group which contains the two Play 1's and the Echo Dot, however I can't seem to get playback to work through the Dot as well as the Play's (I can get it to play through the two Play 1's). Is this possible? Thanks.

2
G
6 years ago
Ken_Griffiths
Ken_Griffiths
posted in Amazon Alexa and Sonos

Amazon Alexa App - Smart Home Devices & Scenes

In the past week or so, Amazon have updated the smart home section of the iOS Amazon Alexa App (see screenshots) and there is currently no way to 'forget' existing devices or scenes. That feature has been replaced with an option to enable/disable a device or scene. It’s not as tidy as the previous version of the app in my humble opinion, but I assume that things are not yet complete with the software update at this moment in time. I have now discovered that it is still possible to 'forget' smart home devices and scenes however by going to the online web portal version of the app which is located here for UK users: [b]https://alexa.amazon.co.uk/spa/index.html[/b] [i](note it is perhaps best to access this via a PC, as you may find a mobile browser will try to launch the mobile app instead, albeit there are ways to resolve this which I won’t go into at this time).[/i] ...Anyhow, the web portal still has the 'forget' option and so any devices etc. can still be removed or forgott

2
UKMedia
6 years ago
D
Dave92Contributor I
asked in Amazon Alexa and Sonos

Sonos Alexa + Broadlink rm pro

Hello everyone! Shortly i bought a new Sonos one. And at first i was very happy about it. The sound is good and functionality with Alexa quite okay. But adding smart devices seems to be a bit tricky... I've red certain topics here about "addind smart devices" but i could not find any topic about broadlink rm pro. Does anybody have some experience with Sonons one an broadlink rm pro ?

6
D
6 years ago
B
BlakebearContributor II
asked in Amazon Alexa and Sonos

alexa doesn't understand

i deregistered my sons one from amazon and was unable to register my sonos. when i talk to alexa she says, "sorry, i'm having trouble understanding right now. try back later. how do i correct this problem?

6
UKMedia
6 years ago
S
SVSContributor I
asked in Amazon Alexa and Sonos

Sonos One + Alexa Grouping of Speakers Doesn't Work

I recently added a Sonos One to my existing setup and have gone through the addition of the Alexa app, etc. I am able to tell Alexa to play music on one of my speakers, but even though I have set up "Groups" in the Alexa, she refuses to recognize them so I am only able to play on one speaker at a time. I have even deleted everything (all apps and settings), restarted from scratch, set up new groups with new names after Alexa recognized my Sonos speakers, but I am still unable to play music on a group as defined in the Alexa app. Any thoughts? Separately, Sonos One + Alexa is not playing nice (not working) with my Hue lights anymore following a recent update at the beginning of November whereas it was for a couple of weeks after my initial purchase, but, I have read elsewhere (on Amazon sites) that this is a known Amazon update problem that is hopefully being addressed by them. But, at a minimum, I am first trying to just be able to play music on more than one speaker at a time by

3
Airgetlam
6 years ago
N
NateG88Contributor I
asked in Amazon Alexa and Sonos

Alexa control for Apple Music

I would like to see the ability to initiate playback from Apple Music via Alexa. Apple Music is the only service that allows me to stream radio to my Apple Watch Series 3 with cellular, so, it is the only service I plan to use across the board. I cancelled my Spotify Premium account (even though it offered playback via Alexa to Sonos, with the exception of radio...) because it does not have an Apple Watch app thus it does not allow radio steaming to my watch. Is this integration in the cards?

11
controlav
6 years ago
P
Paul85Contributor I
asked in Amazon Alexa and Sonos

Using Alexa to play music using Spotify

When will Sonos and or Alexa have a app support?

2
P
6 years ago
PinoS
PinoSContributor II
asked in Amazon Alexa and Sonos

Alexa won't play through my gen 1 play3's , playbar or play5's generation 1

Alexa has found my speakers ( generation 1) but when I ask it to play through them it says it's not recognised????? Are gen 1 compatible with Alexa? Or am I just making a mistake in the set up

3
UKMedia
5 years ago
E
evilpostitContributor I
asked in Amazon Alexa and Sonos

Alexa response through sonos speakers

Hi, I'm looking to add Alexa to an exiting Sonos setup and want Alexas response to come through my Connect:AMP which already exists. Is this possible with the echo dot? If not is, if I get a Sonos One and create a zone with the Sonos One and the Connect:AMP will the response only come through the Sonos One speaker or will it come through both the Sonos One and the speakers connected to the Sonos Connect:AMP? Thanks

3
R
6 years ago
S
sb4300Contributor I
asked in Amazon Alexa and Sonos

2 Sonos One speakers in differnet geographical locations and one alexa app is showing both speakers

My boyfriend and I just purchased Sonos One speakers.He lives in S.C and I live Georgia. We can't get alexa to recognize the Sonos skill on his Sonos One. So, commmnds like "stop music or "play music" is unrecognizable. Alexa keeps stating to enable the Sonos skill or smart home skill. We've uninstalled, disabled, re-enabled the Sonos skill, the alexa and Sonos app and even reset factory the Sonos One speaker...no luck. Interestingly enough, we both have separate amazon alexa accounts but when he goes through Voice Services addition via the Sonos App, the Sonos One immediatley pops up with a description of "Online" in my Alexa App and not his. I can see in my "History" the commands he is calling out to alexa in S.C. The commands do not register in his history in his alexa app. So in my alexa app under Settings and Devices I see 3 different Sonos Ones: I see a descriiption Sonos One, a descriiption of My Sonos One with Online under the name, and I see His Sonos One with Online under the

12
UKMedia
6 years ago
G
gasonmarkContributor II
asked in Amazon Alexa and Sonos

why don't the one and play 1 pair?

What is the reason that a one and play 1 can't make a stereo pair? I know they can't but what is the Sonos reasoning or technical issue. Is it so people have to buy 2 ones, a sales decision. Is it something that could become possible in future? Is the speaker just acoustically too different to pair

5
B
6 years ago
T
thedonvaContributor I
asked in Amazon Alexa and Sonos

Can't pair Alexa and Sonos - Unable to discover devices - discovery failed - diagnostic report 8053297

I can't get Alexa and Sonos to sync up. I bought the new Sonos one and tried going through the setup. Alexa says hello on the Sonos but when I say discover my devices I get "I can't find any devices - go to the alexa app and enable that skill. I do that and then click add device (all my other stuff is in the app) but no joy, very frustrating. I ran a diagnostic report (8053297)

5
J
6 years ago
C
cjnTrending Lyricist I
asked in Amazon Alexa and Sonos

Alexa, pause the music

Has anyone else had the problem of being able to control the music (pause, stop, skip tracks, etc) by voice?

1
Keith N
6 years ago
W
whiterabbitContributor I
asked in Amazon Alexa and Sonos

Alexa message' sorry I'm having some trouble' when setting a timer

Just bought the new Sonos One with built-in Alexa, all works fine a part from the timer, when I ask for a 2 minute timer, Alexa repeats this then followed by 'sorry I'm having some trouble' any ideas what the problem/solution is?

6
D
5 years ago
K
kheatonContributor I
asked in Amazon Alexa and Sonos

Alexa Grouping

Is there a way to tell alexa to play music in multiple locations? I guess I am asking if there is a voice grouping option.

2
C
6 years ago
J
jonhuntContributor I
asked in Amazon Alexa and Sonos

Sonos One Easter Egg??

Anyone else noticed that Alexa on the Sonos One responds to Blake’s 7 as well as Alexa? Very cool.....

11
Airgetlam
6 years ago
C
cjnTrending Lyricist I
asked in Amazon Alexa and Sonos

Alexa plays on the Echo instead of Sonos

I have an Amazon Echo and Sonos One in the same house. When I speak to the Sonos, for example play something on Pandora, it plays on the Echo even with the Echo way on the other side of the house with the mic disabled,

7
J
6 years ago
G
GuyClappertonContributor I
asked in Amazon Alexa and Sonos

Alexa refuses to talk to Sonos

Hi - I was very excited to hear about Sonos and Amazon integrating so I updated the Sonos app on my Samsung S7, then went into Alexa. Downloaded the skill and went into "enable", signed into the Sonos account, gave it access permission, signed in to Sonos on Amazon...and then it sends me back to the initial "link account" screen and I'm back to square one. Alexa's smart device search finds no smart devices, certainly no speakers. Can anyone suggest what I might be doing wrong? Or is it an Android thing? I believe this should work with any Sonos speakers, mine are about a year old, will this make a difference? Thanks.

11
Ken_Griffiths
6 years ago
Terms & ConditionsCookie settings