This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.
- 1,630 Topics
- 11,235 Replies
High resolution files working on Sonos
I checked and I checked and I checked again and it's definitely working...not sure if I missed a big announcement, but the high res FLAC files in my music folder are showing up in my music library in the Sonos controller and I can play them back. I have no idea whether the Connect is actually playing back the file in its high res form or some kind of downsamping/transcoding is taking place, but the files definitely play!
I started with 2 Play 5s paired in my living room in stereo, sounding amazing for music. Even added Google Chromecast Audio to an input and can control music by voice through my Google Home. Wow, great! Awesome system. Now let's beef up my tv sound... Just purchased a Playbar and Sub and set the Play 5s as rear surrounds. TV sounds incredible now! "Ok Google, play Aerosmith in living room." Nothing Go to Sonos app, find Aerosmith in Amazon. Sound is blah, to put it mildly with tbe Playbar now dominating the sound output. It seems the Play 5s are now completely dummied down with miniscule sound output, and their inputs are disabled. Even the Sub is barely noticable. I can't be the only person who would expect awesome sound for both music, and tv in the same darn room?! Tech support basically said, "I completely understand what your goal is, but it can't be done. Buy some Play 1s for surrounds, sit them on top of your 5s and set up a different zone for music." Gues
Sonos on 4g network
Hi all I've been a user of sonos for last 10 years and after suffering low speeds with BT broadband am looking for an alternative. Due to my remote location, BT is the only service I can get but I have borrowed from work a 4g router to try. It's a TP Link MR200 and works fine with my iPad but really struggling to set up and get sonos to work. I have set up as a wireless system and added my 2 players successfully, I have lost my napster source and no radio stations play Any help would be gratefully received :D
Gen1/Gen2 Play 5's w/Sub
I currently have a gen 1 and a gen 2 play 5, two sonos subs. I can't split them to left and right since they wouldn't be equal, and right now I have the older gen 1 in the garage. For my main room, I have high vaulted 25ft ish, ceilings, and a very open multi level living room. I was trying to hook up and have two subs, one for each level, into my one play 5 second gen. Is there a limit, one play component to one sub at this point? I'm looking to add a second play5, two play 1's, and a sound bar shortly, to help even the room out with surround sound. Will I have to make it two separate rooms, then group them so the subs work together? Or will I be able to just add the sub to the second play 5 when I split them left to right?
Sonos at a caravan park
Hello everyone, I'm fairly new to Sonos, I have a Play1 and Play5. I'm going for a long weekend away to a caravan park, where there is no internet. I was looking at taking my Play1, and have read that people on here have set up their systems using a router that has been set up at home, and taking that with them to create a wifi hotspot. I'm not very good with routers or connections or much tech talk. so my questions are..... 1. if I set up a new router and take it along with my Sonos, can I control it from my phone? 2. if I can control it from my phone, can I play either my offline Spotify songs/playlists or play them online? 3. am I just wasting my time and should I just take my Play5 with an Aux cable?
Sonos, Cisco, STP, MST, and Spanning Trees
Hi all, I'm wrestling with an STP issue on some Cisco switches and I'm hoping for some advice. I have two cascaded switches, and I've configured STP (actually, MST, since that seems to work with the Sonos devices). When I only have players wired to the core switch, things work as expected. However, when I connect a player to the cascaded switch, that player completely loses its connection to the network. I cannot ping it. In both cases, STP looks fine. I can also see the MAC address of the player on the correct port on the cascaded switch. Does anyone have any ideas? Detailed config: ----------------------- --- Main switch --- ! Relevant parts of config: spanning-tree mode mst spanning-tree etherchannel guard misconfig spanning-tree extend system-id ! spanning-tree mst configuration name michael-sf ! spanning-tree mst 0 priority 4096 spanning-tree mst 1-4094 priority 24576 spanning-tree vlan 1-4094 priority 4096 ! ports for players interface GigabitE
In short, I'm building a new home and I just want to make sure that everything is done accordingly. Originally I was going to store my Fios Quantum router on the first floor with the rest of my connect amps. I've since scratched that idea and I'm planning on running cat6 from Fios ONT box to the router on the first floor, and then running a separate cat6 back to my basement where my CONNECT:AMPS will be placed and plugging it directly into only one of the amps triggering SonosNet. There will also be a separate cat6 coming from router and plugging into a 16 port unmanaged switch which will liven up the rest of the cat6 connections in the house if that changes anything. So, is it all right if my CONNECT:AMPS are down in the far corner of my basement approximately 35 feet from my router on the first floor? I also plan on having a CONNECT next to my router on the first floor which will plug into my receiver. Should I plug the CONNECT into the router as well? I will also have one more
Multi Room Audio Set Up Help
I'm going to try and keep this short. I'm building a house which will have 3 floors and stand at 7,000 square ft. I plan on using 3 CONNECT: AMPS, CONNECT and a PLAYBAR/SUB which will get me to 5 total zones through out the house. Two of the CONNECT: AMPS will be located with the CONNECT next to my Verizon Fios router on the first floor. My 3rd connect amp will be located on the second floor of the house with my PLAYBAR. This is how I picture the configuration, and please tell me if there is a better way to do this. FIOS ROUTER —> TP-LINK (SG-108) 8 PORT GIGABIT SWITCH (1ST FLOOR) —> 2 CONNECT: AMPS/CONNECT FIOS ROUTER —> TP-LINK (SG-105) 5 PORT GIGABIT SWITCH (2ND FLOOR) —> 1 CONNECT: AMP/PLAYBAR/SUB Will this work? Is there a better way to set this up? Both switches will provide a hardwired connection to other devices in my home as well (TV's, game systems, etc.) I'm also planning to have 2 additional wired access points throughout out the house to make up for any dea
BOOST Mode - Can you connect more then one wired Sonos device?
I started working for a home theater / home automation installation company a few months ago and we install a lot of Sonos. Sonos is a pretty solid product but, we still run into some strange network issues every once in a while. I was originally told that Sonos creates it's own wireless mesh that it uses to communicate from device to device. Now my background is in networking and I am from the school of thought that anytime you can hard wire a device instead of using WiFi you do it, to reserve the limited airspace for your mobile devices, that are not practical to have hard wired. The standard practice when setting up these sonos systems has been to usually have all of the Sonos Connects and or Connect Amps all centrally located in a network rack and distribute speaker wire to each room, usually using a set of in-wall or in-ceiling speakers. Now having several Sonos all wired to the network as well as creating their own wireless network is concerning due to the potential for a swi
Question About a Slightly Complicated Multi-Zone Home Installation.
Hey, maybe someone can assist. After having enjoyed a Sonos WiFi whole-house (apartment) system for years, I'm excited to finally have the opportunity to install a wired system using Sonos components (no longer will spotty wireless connectivity arbitrarily interfere with my audio experience--win). So here's my situation: I will have 8-9 Connect:Amps to carry my speakers and sub throughout the house. What is the best way to cable them so I can have the "zonal" benefits of the independent amps while I am playing music from different non-streaming sources like CD and phono? How do I connect all of the amps to both of these sources? Will I have to find a CD/turntable that has 8-9+ outputs? Not sure that exists. Or does a switch exist of some sort? Would I be able to tether the amps through RCA? Would putting an amp between the sources and the Connect:Amps offer a solution? Any thoughts/input would be much appreciated. Thanks, DiveGuy
Detailed network information available ?
Hi, I have been running a Sonos 5 for a few years now and it works mostly good. But sometimes, the app does not find the Play5 speaker and it mostly happens at parties when it's most "critical" that it works. I have been searching for a detailed description on the networking that Sonos is using, but haven't been able to find it. I'm a network and security engineer and have been working with networks for 25 years. At work, I do enterprise networking, security and routing/firewalling/load balancing. I would like to understand what network topology Sonos is using for the system to be able to debug the system when it doesn't work for me. Is it available ?
Google wifi and 3rd party router
I have Sonos working fine with my existing network, and I use HomeSeer home automation to control it (things like announcing when someone unlocks the front door). The wifi is terrible in our house, so yesterday I installed Google WiFi to have the mesh network so we can seamlessly move between them. Now I cannot work out how to have both HomeSeer (running on PC on original network) accessing Sonos AND have it working from my phone (on the wireless). If I set Sonos up wirelessly it works fine, and is visible for control for my phone, but Sonos desktop and HomeSeer cannot see it. If I set Sonos up wired (original network) then Sonos desktop and HomeSeer can see it, but the Sonos app on my phone insists it doesn't exist. Google WiFi won't work in bridge mode and still have the mesh network. My phone (on the wifi) is able to connect back to my main PC (HomeSeer runs on 192.168.1.3@1000), so it looks like it is open in one direction, or has the right port-forwarding set up, but I can
Windows 10 Context menu: Cast to Device
I have my Sonos Play:5 setup and I've been playing around successfully with my music services (Spotify, Pandora, SoundCloud, Amazon, Google Play etc..I've also set up a music library, adding folders from my networked computers, and even found a hack for using Dropbox (windows 10 share named Sonos in my dropbox folder. What I'd also like to do is play 'anything' off of the hardware I'm using at the moment, whether it is iOS, Mac or Windows. One approach is to use the Audio Line in. First, I plugged a Google Chromecast into the audio line in of my Play:5 and I can cast from chrome. That worked great and i could now play youtube in Chrome. But what if I want to CAST from the output of any software, such as a DJ software, or my DAW (music production software)? For this on my Mac I purchased Rogue Amoeba Airfoil and can cast [b]all system audio[/b] to my chromecast and onto audio line in in Sonos. All pretty cool... But what about iOS and Windows? QUESTION: On one of my windows 1
Sub adjustment - made easy
Is there a way to adjust the sub (bass) settings that is quicker than the current multi step process: Settings Rooms settings Select room Advanced audio Sub settings Adjust sub level Yes you can save 2 of those steps by Selecting adjust EQ but it's still deep in the menu. You see the problem is most songs were recorded with a wide range of bass mid and high. For my listening taste I tend to adjust bass more than the other two and when I switch to TV listening 9 out of ten times I need to reduce the bass if I was previously listening to music So you see the seven step process for bass adjument is a bit cumbersome, for me. A bass or audio adjust button that is not buried so deep would be a real nice feature. I have a suggestion. Why not offer a customized button/menu option. Like a hyper link kind of deal that end users can program to do one thing that they find would help get the most out of their Sonos system. I'm sure everyone has a list of things they
Sonos with newer whole house wireless system
Hi Guys, I have the following setup: Living room with Playbar connected to router. Office between living room and bedroom containing 2 Play:5 speakers connected via Sonos wireless. Bedroom containing 2 Play:3 speakers connected via Sonos wireless. With this setup streaming Internet radio and Spotify through the system works but when streaming content from the TV via optical via the Play Bar, I get timeouts on the Play:3 speakers. I am wondering whether using one of the newer whole house wireless kits like the Devolo Giga Gate (I already must use a home plug wireless extender to get wireless extended through the walls of the house) would make any difference rather than using the Sonos wireless? The Giga Gate device has wired access on the other side of the bridge, which I would be using on one of the Sonos units. My thinking is that the wireless on the Giga Gate may be stronger than the wireless on the Sonos. Anyone tried to use a similar device? I also want to ge
Sonos Play 1 New wifi Password
Help! Pretty new to Sonos. I have a Play 1 and changed my wifi password. I have standard set up. As per video clip on Sonos site I plugged in Ethernet cable and then went onto Sonos app, settings and advanced settings is not there! So cannot go any further to reset my password. Any ideas????
14 Play:1s do not start at the same time when changing songs
I have 14 Play:1s (yes, I know it's an unusual* set up :-) that don't start at the same time when I put a new song/playlist on. There's general no delay when the song shifts to next song in the same playlist, even though I've heard some of the speakers stop playing and then start playing again a few seconds later. Is it my network causing this or is it because I have 14 speakers? I read somewhere that changing the audio compression could make a difference, but should it compressed or uncompressed? (my logic says compressed, since the files are smaller then?) I have also a Sonos Boost (not connected at the moment though). Could a Boost help? Any other things I could try? In general it's not the biggest problem, but it sounds a bit weird when some of the speakers don't play a sound. But since the speakers are in cafe* we put on a song when, with a little announcement in the start, when we are going last round in the bar. And this announcement is cut off for some of the speak
3 (or more) Play:1 in one room without stereo pairing
Hi, I have 14 Play:1 hanging in a large room. Right now they all are in their own "Room" and then I have put all rooms in one group. But I would really like to have another setup: One room with 3 speakers One room with 5 speakers Three rooms with 2 speakers And then group all 5 rooms. The three rooms with 2 speakers would normally not be a problem, but when I put 2 speakers in one room they are getting stereo paired and I don't want them to be paired because they are not hanging so it makes sense to make them stereo paired. I haven't tried to put a third speaker in a room because of the stereo pairing, so I don't know what happens when I do that. Can I make the five rooms with out stereo pairing the speakers? Thanks in advance Jost
Network traffic flow and source?
I'll shortly be having two separate WAN uplinks at my house - one 4G with an associated cost per GB, and the other, uncapped ADSL. I'm load balancing with a Draytek 2925 and routing policies to decide on which uplink to use based on the source and destination IPs. My question with regards to Sonos, what is the source IP? My setup is... 1x Boost 3x Wired Connects 7x Wireless speakers (SonosNet, no Wifi), one of which is a stereo pair. I want to send Spotify streaming up the ADSL uplink, but Tidal up the 4G uplink for the sonos players. I don't want to create a policy based only on the destination, as from my phone I want to sent Tidal over the ADSL uplink (since my phone is syncing, rather than streaming, and I don't care how long it takes) Which source IPs should I use to assign the rules to assign the rules to? Am I right in thinking if I use an IP range including the boost and the wired players only, that would catch everything?
Rear Surround Speakers Issue / Remedy
I LOVE my entire Sonos system and only have one issue. I'm watching a stream on youtube for music that definitely doesn't have surround sound.. Which is completely fine. However, I have a PLAYBAR up front, a sub and two PLAY1's as the surrounds. Its extremely annoying that because theres no surround sound, the PLAY1's do NOTHING. Why can't they just replicate what the PLAYBAR plays?? I don't care if its not surround sound but I desperately want all 3 speakers and the sub to go at once. Its so quiet without the PLAY1's. They're extremely impressive I definitely notice the minute they aren't working. My current way around this is to remove the two play ones as surround's, group them as a room of their own, then group them to the sub and PLAYBAR. This is incredibly annoying! Then as soon as the stream is done I need to go back and set up the entire surround system again to work with my xbox. Is there a different way around this is am not aware of? And yes I have put the rears as FULL s
Sonos Play1 and Zipato
Hi, just got started with Sonos and have a question/problem. I integrated the speaker with my Zipato home automation system, so it can play files when an event occurs. My first project was to make a doorbell. I saved an MP3 file on my network server, and when someone presses the doorbell, this should play. This works OK, until I play another song/file. Then when someone rings the doorbell, the doorbell file plus the other song/file starts to play. It seems it is building a queue, and when an event happens, instead of just playing the file, it plays that queue. The command I send is: x-file-cifs:\\My Passport\Files\Doorbell\doorbell.mp3 Any idea how I can prevent a queue forming or playing when I just want it to play 1 file? Thanks for the help!
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