The Community Corner

Have a chat with other Sonos owners. What's going on in the world of music and technology? What's playing?

1556 Topics

controlav
controlavMaestro
posted in General feedback and conversation

Subscription to forum threads no longer work

It I click on my avatar / Subscriptions I get a “sorry an error occurred” on this page:https://en.community.sonos.com/favorite/overviewAnyone else having this problem?

17
Corry P
2 years ago
bockersjv
bockersjvLocal Superstar
asked in General feedback and conversation

Yet more SPAM

It’s been a while but now the SPAM bots are out in force, over 20 posts this morning alone.  HAve the filters been removed?

17
melvimbe
2 years ago
B
BrendanVDBContributor I
posted in General feedback and conversation

Customer Service and Support

Why is the customer service and support so terrible?

17
G
1 year ago
Jeffrey_35
Jeffrey_35Headliner III
posted in Owners café

A Little Fun-Songs With....

Seeing their is no Sonos Discord (or not one I am aware of) and the Sonos Reddit seems to be it’s own little thing, I thought I would try and add a little fun to the Forum here seeing everything is all issues, complaints, etc.. Can you name 5 songs (not previously mentioned) that have a woman’s name in it. It could be the title but it can also be within the song itself. Mine:Amanda in Amanda by BostonMary Ann in More than a Feeling by BostonJamie in Jamie’s Got a Gun by AerosmithBeth in Beth by KissRoxanne in Roxanne by The PoliceAll of these are easy ones, but can you name 5 more? Good Luck.

17
N
2 years ago
Dogdad
DogdadHeadliner III
posted in General feedback and conversation

SONOS being more informative to their customers

Sonos is a well respected company with products usually excellent. However, I feel they are loosing “respect and followers “ of their products. Why? They never, never , never explain in detail why and what the updates are for. Many of us don’t need the updates and are ( or were) happy with the sound we had. Sonos needs to be more informative to the people who buy and support the company. And when there seems to be an issue ( or issues) , they should acknowledge it on the community page not waiting weeks or months. 

17
K
1 year ago
H
halsbandContributor III
posted in General feedback and conversation

Is the Sonosnet dying out?

Is the Sonosnet dying out? The new eras 100 & 300 can no longer use or perform it! They can only handle home wlan like move or roam. If that's actually the case, I hope, that wireless repeaters will be perfect supported in the future.Dirk  

17
buzz
1 year ago
SarahN
SarahNHeadliner I
posted in General feedback and conversation

FEATURE REQUEST - Being able to state the number of any particular speaker, on our profile

It might be nice to be able to not only state on our Profiles which speakers we have, but also the numbers of each 😃Just a thought…………………….

17
SarahN
9 months ago
AjTrek1
AjTrek1
posted in General feedback and conversation

Sonos S2 ReFresh (80.00.08) Perceived Issues_Don't Signal the End of Your Sonos Enjoyment

HelloOK…call me a Sonos Fanboy or whatever you like. I’ve got thick skin and I’m not worried about someone showing up on my doorstep to press a point. 😂That said I have one word of advice regarding the recent S2 refresh (80.00.08) and your valid concerns regarding missing features and that is to CHILL.I say that as I’m confident that the majority of your concerns will be addressed and/or resolved. You’ll notice that I said “the majority” which by statement means that some concerns will not. It would be nice if the final roll-out is 100% positive to everyone’s liking; but in reality that’s most likely not going to be the final outcome.With any software and/or OS change some attributes/features will improve, change or be removed. The ones that are removed are hopefully replaced by something better.It goes without saying that everyone in the Sonos-sphere has a cell phone or tablet…otherwise you wouldn’t be able to use Sonos. Take a moment to think/recall if the OS on those devices are th

17
K
10 hours ago
G
GuitarSuperstarMaestro
posted in General feedback and conversation

New Sonos App Wishlist

Overall, the new Sonos app seems to be an improvement over the previous version. But I am disappointed that many useful features from the previous app weren’t included. So here is my wishlist for the new Sonos app: Bring back the shortcut to the EQ settings on the Now Playing screen. Bring back the “HD” and “Hi-Res” icons on the Now Playing screen when streaming lossless or hi-res lossless music from your local music library. Bring back the number indicator on the volume slider on the Now Playing screen. Under About My System, show what audio format is playing after “Audio In:” while playing TV audio. Bring back the alphabetical search/quick scroll feature for local music libraries. Include local music libraries in the Search feature. When viewing albums from a specific artist, allow the option to switch from list view to grid view. What other features would you like to see brought back or added?

17
C
10 days ago
Dogdad
DogdadHeadliner III
posted in General feedback and conversation

volume question..

I have not performed the 15.6 update yet. I see complaints about no volume control on iPhone / iPad. Are we saying I can’t control the volume with slider on the Sonos app anymore after the update? 

17
Airgetlam
7 months ago
Bumper
BumperVirtuoso
posted in Owners café

sonos 16.1 released

Who’s gonna go first? 😬 Let me know how it goes.  Release notes Roam will now automatically switch to the best available access point when connected to a WiFi network with multiple access points.   Bug fixes and performance enhancements.https://support.sonos.com/en-ca/article/release-notes-for-sonos-s2

17
Dogdad
2 months ago
N
NyvekContributor I
posted in General feedback and conversation

Are we being taken for hams?

Hello to all,I was wondering about a simple but important question: wouldn't Sonos take us for donkeys?Let me explain:- I had a Beam gen 1 and was quite annoyed not to be able to read the Dolby Digital + format present on many movies/series and even Netflix. For that, Sonos says you need a Beam Gen2 with E-ARC. So I bought this gen 2, and it works.Problem -> In 2013, I had an Onkyo HT + Focal SIB, and this amp decoded all formats with a simple HDMI ARC plug.I don't understand why you absolutely need a Beam 2 to decode DD+ for example.Another point: I connected the beam 2 to a Fury Arcana HD box to benefit from an E-ARC output and avoid any lip sync problem.However, when I connect the Beam 2 directly to my TV in classic HDMI ARC, it decodes very well the DD+ or even Atmos format! I don't need to connect it in E-ARC to read these formats. The ARC standard being backwards compatible, the signal transmission is done in ARC standard since my TV is flanged that way.So we can conclude that

17
N
1 year ago
G
Gee 2024Contributor I
posted in General feedback and conversation

Sonos Corporation's True Agenda

With the disastrous roll out of latest Sonos controller app, I began to wonder why would they force an upgrade that was so dysfunctional and lacking so many features that customers liked. Also it seemed strange that users were no longer able to see and modify music folders, or playlists, or update the music library. At first, I thought, wow they really screwed this up. How could they leave all this out? Why are they so reluctant to offer a roll back to a working version? When I read Sonos executive’s Maxime Bouvat-Merlin’s phoney response and explanation, that’s when I realized, it was on purpose. Then I thought, what is the long term agenda of Sonos? What is the long term agenda of any greedy corporation? To maximize revenue and profits, of course. I then realized that Sonos is about to follow the plan of Apple management, which was to slowly and not so subtly force people off of iTunes and onto their Apple Music subscription service. That’s where the long term money is. I mean, why s

17
C
3 days ago
Temperamental
TemperamentalTrending Lyricist I
posted in Owners café

Why haven't SONOS been acquired by Apple?

I don't have any particular insight to offer hence my question. If you understand the dynamics at play, please post up. The people I polled replied with arguments ranging from SONOS are not interested in being acquired to Apple don't need SONOS. The recent WWDC obviously revived this curiosity of mine.

16
B
6 years ago
J
jamesbraundContributor I
asked in Owners café

New Connect owner getting confused

I have just bought a Sonos Connect (not the Connect Amp) with the intention of outputting it to a Sony Soundbar I wasn't using. I assumed that the sound bar would be classified as 'powered' speakers but I'm not getting any sound output at all. Everything else is fine, I can get playback of a turntable I've connected to the line in out of my other Play 1's and I've checked the soundbar is functioning by connecting a different source. What am I missing?

16
J
7 years ago
S
spins backwardsAvid Contributor I
posted in Owners café

Has Sonos become just another lousy tech company?

Lately I've noticed more problems with Sonos. Maybe this isn't all on them, but if the problem comes from equipment that I bought from them then they own it, whether they like it or not. We've had our system I guess about 2 years now. When I first got the system I felt like the company had personality, there were people there -- not just bots. They didn't feel like just another tech company with products that aren't made to last. They didn't feel like they were only going to be around until someone up the food chain buys them. I felt good about our investment. Today, not so much. Sonos feels like a tech company I've put way too much faith in, that I'm now way too dependent on. I think they know that. Tech support is average at best. Today I was on hold for 20 minutes, then got dropped. I didn't bother calling back. I submitted a case, hopefully I'll get a reply. The fact that I'm writing this bothers me. I've been in tech since 1989 and I hate what's happened to the bu

16
jgatie
6 years ago
Mike R. H.
Mike R. H.Sonos Staff
published in Owners café

Introducing Embedded mediaTutorial

Hey everyone. I wanted to highlight a feature released a while back but rarely used. Embedded media. Embedded media converts a supported link into a player directly on the site. Some of you may have seen it when people share youtube videos on Reddit, where it allows you to play the video while staying on Reddit instead of going to YouTube and watching it. To test this out, we wanted a thread where you can all share links to test the feature and find its limitations. Underneath here, you can see how you add an embedded link: Note: When embedding media, use the direct browser URL (e.g., https://www.youtube.com/watch?v=Oxv6IRcuNaI) and not the embedded URL (https://www.youtube.com/embed/Oxv6IRcuNaI - mind the /embed/) There are a few caveats, of course. One is that cookies are essential for this feature to work. Another is some types of media might be region restricted. So if a youtube video, for example, does not play for you, that might be because it is restricted in your region only to

16416
Corry P
11 months ago
Dogdad
DogdadHeadliner III
posted in General feedback and conversation

14.19.1 update low volume issue…..

Reason why I’m not going to update 14.19.1…have read a few posts on this. Low volume seems to be a repeat issue..again. Example…  

16
Dogdad
1 year ago
B
BlanoooooContributor I
posted in General feedback and conversation

playback speed request- listen to audiobooks at 1.5x

Such a major feature missing! Will be super helpful to add it. We'd love to listen to audiobooks on our Sonos system while doing house chores but the inability to play at our normal speed or 1.5x or 2x makes us not use it. Please add this functionality. 

16
P
4 months ago
RO53BEN
RO53BENEnthusiast II
posted in Owners café

How old are you?

Something I've always been curious about, what's the average age of a Sonos owner? If you don't wanna share that's fine, I just thought it would be interesting to see how well me mix. Answer the poll anonymously and, if you wish, tell us your exact age. I just turned 31. :D

16
UncleRobin
18 years ago
H
HookNladderContributor I
posted in General feedback and conversation

Will my setup work for this space

Hi all. First time posting here. Now I know most will say my system is over kill for this space and I agree with you. That being said I have a lot of options here. For my living room I own an Arc, two Era 300’s and a sub gen 3. Bedroom I have an Arc, Sub Mini and two One SL’s. The bedroom is kind of besides the point but I wanted to list what I have to get opinions on my setup. My bedroom is closed with four walls so that may be best for one system vs the other. My living room is a bit awkward but my orig al bedroom setup was in there and sounds pretty damn good.  What I’m looking for is some opinions. I listen to a ton of Atmos pretty much exclusively when I can because that is simply what I enjoy hence the overkill systems for the spaces I am in right now. That being said I have posted the layout of my apartment. I am mainly focused on what everyone thinks of the layout and how atmos will sound with the arc (mounted to my tv which is on a swivel and will be pointed at the couch) 2 er

16
H
27 days ago
G
GarthHContributor II
posted in General feedback and conversation

Disappointed Legacy User

We bought a new Roam for our home that already has 7 other Sonos devices. We are a longterm user of Sonos equipment and have been very supportive over the years. We have found out the new Roam will not work with legacy equipment in the network. I was told it would need to create a new network, an S2 network for it would operate. Clearly a huge departure from the concept of buying devices which all will work in one network … if you want all the rooms to have the same music, not problem; well not anymore for legacy users. I was told I had two options, a new network, upgrade old equipment and of course return the new Roam. The new network doesn’t work well for us. An upgrade of the range of $2,000 Cdn seems unbelievable, we get nothing new, same music as we use to have. Only a couple years ago the CEO of Sonos stated that he had heard from the legacy users, we respected that we were there in the beginning years. He stated he would keep the “two operating systems” to accomodate the legacy

16
jgatie
2 years ago
R
redbassettContributor I
posted in General feedback and conversation

Mycroft AI Request

I see that past requests around Mycroft AI integration for voice assistants have been closed. I am opening a new thread to continue to show users who are looking for this functionality.  I own multiple non-voice assistant Sonos products, but I would like to buy an assistant-enabled one, however I don't use any of the assistants currently supported. Please work on OEM integration for Mycroft! 

16
buzz
1 year ago
F
flyfisher53Contributor I
posted in Owners café

Sonos vs. Amazon Echo

Does anyone know how to make the sonos system operate with voice commands similar to the Amazon Echo?

16
chicks
6 years ago
T00LF00L
T00LF00LProdigy I
asked in Owners café

Can I get everyone's opinion on alternative controllers for Sonos hardware?

I'm ready to explore other options as the new v5.0 'update' is a complete turd. Sonopad looked promising in the App Store, can I get everyone's opinion of which controller is the best? Sonos employees need not respond...

15
D
5 years ago
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