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Dogdad
Dogdad
Headliner III
November 25, 2022

14.19.1 update low volume issue…..

Reason why I’m not going to update 14.19.1…have read a few posts on this. Low volume seems to be a repeat issue..again. Example…
 

 

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16 replies

Ken_Griffiths
Ken_Griffiths
November 25, 2022

What’s perhaps odd, is my local IOS App Store in the U.K. still only shows the 14.19 update, made available here a week ago and one of the comments I noted said this…

If I check for updates, I just get ‘no update required’

Dogdad
DogdadAuthor
Headliner III
November 25, 2022

What’s perhaps odd, is my local IOS App Store in the U.K. still only shows the 14.19 update, made available here a week ago and one of the comments I noted said this…

If I check for updates, I just get ‘no update required’

From what I’m reading everywhere is 14.19.1 … 

 

Dogdad
DogdadAuthor
Headliner III
November 25, 2022

And to add.. I’m seeing raised volume and lowers volume as a result of this update.. definitely don’t want a lowered volume. Would be great if a Sonos mod were to chime in on this. 

Airgetlam
Airgetlam
November 25, 2022

I’m the same as @Ken_Griffiths , I don’t see any 14.19.1 out on the iOS store. Is it perhaps only a controller for Android? PC? Mac? Is there a corresponding update to any particular speakers that I may not have, or is it merely just a controller update?

Bruce
Dogdad
DogdadAuthor
Headliner III
November 25, 2022

I’m the same as @Ken_Griffiths , I don’t see any 14.19.1 out on the iOS store. Is it perhaps only a controller for Android? PC? Mac? Is there a corresponding update to any particular speakers that I may not have, or is it merely just a controller update?

Join Sonos users group on fb.. you’ll see all the posts and issues on 14.19.1

Airgetlam
Airgetlam
November 25, 2022

You’ve answered none of my questions. 

Bruce
msf
Lyricist III
November 25, 2022

I’m the same as @Ken_Griffiths , I don’t see any 14.19.1 out on the iOS store. Is it perhaps only a controller for Android? PC? Mac? Is there a corresponding update to any particular speakers that I may not have, or is it merely just a controller update?

The update is only firmware for the speakers, not the app in the app store. Go to sonos app itself and push manually to look for firmware update.

    msf
    Lyricist III
    November 25, 2022

    And to add.. I’m seeing raised volume and lowers volume as a result of this update.. definitely don’t want a lowered volume. Would be great if a Sonos mod were to chime in on this. 

    From my personal experience when watching tv channel with mpeg audio and being showed in the app as PCM, the overall volume of the arc is super quiet. Thats why i configured my sony tv to always output dolby digital (for mpeg channels it shows DD 2.0 in the app) and the volume is at the same level as when it receives DD5.1 or Atmos. 

    Stormie
    Stormie
    Lyricist I
    November 25, 2022

    Updated my Beam 2 and Sub Mini, 0 issues so far. Everything sounds good and as loud as before (14.19)

      Dogdad
      DogdadAuthor
      Headliner III
      November 25, 2022

      You’ve answered none of my questions. 

      Well.. as of now, I haven’t done the update and don’t know what to tell you. I’m reading the posts and getting the info as you can also. 

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