The Community Corner

Have a chat with other Sonos owners. What's going on in the world of music and technology? What's playing?

1546 Topics

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Snos_user_since_2006Contributor I
posted in Owners café

What is the best Sonos alternative?

I have used Sonos daily for more than 15 years and I’m really just tired of a buggy product that has below average support.  I love Sonos when it works but I’m just exhausted by constant troubleshooting and ready to invest in our next system.  Does anyone in this community have any recommendations other than Sonos? 

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jgatie
7 months ago
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Wilkins77Contributor I
posted in Owners café

Connect beam to Samsung sub

Can I connect my beam to a Samsung sub.

2
Edward R
5 years ago
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Juk3BoxContributor I
posted in General feedback and conversation

BT Smart Hub 2 Wi-Fi Mode Setting

Hi, we have been seeing disconnect issues with a four room speaker Sonos Play system. Sonos support have advised that the BT Smart Hub 2 Wi-Fi should be set to Mode 2 which seems to have fixed the issue. You’ll need to logon to the BT Smart Hub 2 as admin to do this. I did this on two separate BT Smart hubs and both got stuck with the saving the change message (usually they save new settings ok). If this happens just wait a few minutes with the saving message displayed and then restart the hub. Then recheck the settings, for both hubs we changed they had stored the new Mode 2 Wi-Fi setting correctly, despite being stuck in save mode.BT info. re. Wi-Fi mode settings:The modes are: Mode 1: Gives you the fullest featured wireless, maximising speed and range. Mode 2: Some devices can sometimes struggle to use the latest wireless features. If you have any devices that can't get a good wireless connection, try using this mode.See the following for more info.What is the wireless mode feature

2
J
1 year ago
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lavillaseanContributor I
asked in General feedback and conversation

Comcast Remote/Sonos Playbar Volume Issue

I successfully paired my comcast remote to control playbar volume, but every time I raise or lower volume, I get an annoying white symbol that pops up, like the ends of a cable. Any fix for this?

6
L
2 years ago
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Sun KingContributor I
asked in Owners café

Sonos Ones or HomePod

I am deeply entrenched in the Apple ecosystem and am looking to start to move away from it (although I don't plan on eliminating their products, completely). What do folks think about my purchasing two Sonos Ones and using them as a stereo pair versus waiting for the HomePod (especially others with Apple devices)? Does the potential of Airplay 2 on Sonos devices in the future mean that it will ever be compatible with Siri? Is it a bad idea to start to fragment things too much? I wish I could get these to work with my TV or Apple TV via Airplay 2 in the future, but I guess I'll just have to save up for the soundbar and sub, which may take some time, but I'm more interested in listening to good music than I am in watching TV, anyways. What are your thoughts for someone heavily entrenched in the Apple ecosystem, but really wanting to go with Sonos? I currently do not own any Sonos products. Thank you!

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J
6 years ago
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neilandjanChromatic Producer I
asked in Owners café

What if Sonos disappeared?

There has been a bit of conjecture recently that Sonos could cease trading due to competition, and not catering for the latest and greatest audio formats. If this happened, where would that leave all their existing customers, regarding the Sonos App and the music streaming services? Just asking as I am thinking of a new system, and hope that Sonos will survive the stiff competition.

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J
6 years ago
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Freewheelin JackAvid Contributor I
asked in General feedback and conversation

How do I change my username?

Can't see any way to do it.

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S
6 years ago
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Gman2018Avid Contributor I
posted in General feedback and conversation

Why no levels or numbers on volume?

Ok.  So I love my Sonos equipment.  I have a Playbar, 2 One SLs, a Sub and a Play 5.  I have the Sonos App on my phone and on my mac.  Yet NOWHERE in Sonos do they have a marker or gauge for volume level?  Why is this?  There is only a vague slider.   The importance of having hash marks or even numbers on volume really helps to know where you have preferred volumes in rooms.  Perhaps I like my play 5 generally at level 6, but on more quiet nights I prefer level 2.  Or maybe I like my playbar usually at level 3.  Why is there no marker at all for volume level?    Even better would be if you could have presets.  You can simply select all rooms to jump to their preset volumes.  These sometimes change when you are playing movies vs music.  Or when you need not upset neighbors.  It would be great to have markers.    Does this function exist?  It seems so basic.  Even stereos from the 70s had some marker to denote volume that was more recognizable, other than a general slider.   Thanks.

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pwt
4 years ago
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mwisemanEnthusiast II
posted in General feedback and conversation

New Spam

I suspect these aren't legitimate. ;) Links removed by Moderator. and more...

55
Airgetlam
6 years ago
brotherundercover
brotherundercoverContributor I
posted in Owners café

Smart Homes, Digital Assistants, and Future Proofing with Sonos - Is it Possible? (WWDC 2017 Ponderings)

After seeing the new Siri Home Speaker launch today, one of my chief concerns with my Sonos setup is about future proofing. My curiosity started with my other research in the Sonos forums; I found interesting discussions on the whole DTS/ Dolby 5.1 compatibility as far as the streaming pass through (like Netflix shows with surround sound), as well as physical media (like Blu-Rays, which I rarely use). This got me thinking about whether Sonos would consider patches or firmware updates that allow future compatibility. [u]Soon after, I started thinking about my "smart home" setup. [/u] As of today, I have the following devices: [list][i]Master bedroom - [/i] [*]Amazon Echo Dot (which will soon be releasing the Sonos voice-control update), [*]40" Flat Screen with Chromecast attached [*]Sonos Play 5 [*]Sonos CONNECT Amp attached to vintage Pioneer record player.[/list] Not directly related, I also have the Philips Hue Gen 3 in by bedroom, controlled by the Echo Dot. [i]Living

20
U
6 years ago
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ClarkEAvid Contributor I
asked in General feedback and conversation

New Sonos Move turns itself on and drains battery

Why does my Sonos Move turn itself on? I use it sparingly, but often notice that it is not “offline”, even though I don’t intend to use it.

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Ryan S
4 years ago
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musicatoContributor I
posted in General feedback and conversation

Feature Request: DJ Mode

When listening to music with friends, we will all take a turn at putting the next song on. Sonos is a great way to do this. The features of "Play Next", "Play Now" or "Add to Queue" is perfect EXCEPT that people too easily accidentally hit the "Play Now" button and then it ruins the flow by stopping the current song. Perhaps "DJ Mode" only allows for Play Next or Add to Queue to prevent the accidental cancellation of a playing song. Adding a collaborative feature where multiple people can add to the playlist but only in turn would be really neat. It would turn it into more than just background music and make it a game or the focus of a listening party. It would be forcing people to be more interactive with the music. I use to make this mandatory when hosting. lol Just an idea. What do you think?

3
Chris
4 years ago
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dwilli1980Contributor I
asked in General feedback and conversation

Battery on Sonos Move

Does it shorten the long term life of the battery on the Sonos Move to leave it on the charging cradle for extended periods of time (e.g. several weeks)?

5
N
4 years ago
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bogusindividualContributor I
asked in General feedback and conversation

Sonos on Discord

I see the question was raised 2 years ago and asked again 1 year ago. I’d like to refresh the question: Are there any plans to integrate Sonos and Discord?Reason for my question: I’ve connected with a group of friends with similar interests over Discord, and we now have music streaming parties where one of us will stream something through Relisten on a web browser, and we all listen in the audio channel with mics on mute. I’d like to be able to play what I’m playing through my Sonos system with the app (saved playlists, music library, my spotify account, etc.). I’ve already got it set up to play the streams over the house system (laptop connected to TV connected to Amp). However, to stream from my own library, I have to use Windows Media Player. Discord does show Sonos as an option when I share my screen for a stream, but when chosen it just displays to them what it’s playing to me without sound because the app is not actually playing on my PC. I know this is oddly specific, and I thin

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Airgetlam
3 years ago
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jackben55Contributor I
asked in Owners café

HBO GO sound quality issues using Fire stick

So I have had my sonos for over a year. I am using a play 5 gen 1 that has a stereo patch cable connecting it to the tv. I am an employee with a home integration company so it’s no where near my first time using this product. About 2 weeks ago I noticed that only the HBO GO apps sound quality has changed drastically since the last time I had used it. It used to be pretty clear, crackle and pop here or there but nothing crazy. All of the sudden it is muffled and I can hardly hear the words being spoken, I’ve tried adjusting the EQ, even going though my tv speakers on my Sony it doesn’t sound quite right. So I’m sure it’s something with the way HBO go formats it’s audio. I’ve eliminated the possibility that it’s an issue with my fire stick, I see there seem to be other issues with hbo go as well thought the forum. I’m just wondering if anyone has ran into this issue before, All I know is winter is coming and I hope to be able to hear it properly!

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M
4 years ago
K
Kumar
posted in Owners café

Excellent radio station for Jazz: The Jazz Group

Recent discovery, a rare listener supported radio station that streams excellent laid back jazz : http://www.jazzgroove.org Available on Sonos via Tune in. For the genre, as good as a similarly supported Radio Paradise. :@I have erred in the thread title and don't know how to correct the last word to Groove.

1
BCM
6 years ago
chicks
chicks
asked in Owners café

KEF LS50 Wireless

Interesting. The standard version of these were being rhapsodized over by the "audiophile" press a year or two ago. Now they're available as a pricier alternative to the Play:5. http://referencehometheater.com/press-release/kef-announces-release-ls50-wireless-complete-fully-active-system/ [img]62405a09-fb7a-4ab0-97a0-01c589decc6d.jpg[/img]

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chicks
7 years ago
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Pushka7Contributor I
asked in Owners café

15 Years For Us, 15% Off For You Claim

Hi, I recently bought a Soundbar and the company I bought it off of said that it qualifies fro the "15 Years For Us, 15% Off For You" promotion I received an e-mail for. They said there is a facility on the website to claim back th 15% but I can't find it. Can you help?

1
nifoxke
6 years ago
Ekho
EkhoContributor I
posted in General feedback and conversation

Sonos Marketing

I have never identified with any of Sonos' marketing efforts. Each time I have peeked at the Sonos Blog I have not found anything interesting, other than vague company announcements. Just this past weekend I spent way too much time attempting to navigate the Sonos client app trying to find my favorite podcasts so I might use the app to play them instead of using my PC speakers and browser bookmarks. I'm not sure what TuneIn Radio is, what, if any, relationship it has with Sonos, but will say the categorization of podcasts is a burden to navigate and the client Search feature is almost invisible and very rudimentary. The well known shortcomings of the Sonos client app now make perfect sense. Sonos is out of touch with those that own Sonos products and those that would be interested in owning a Sonos product. I sincerely doubt the embarrassing commercial that aired during the Grammy telecast was intentionally bad in order to generate buzz. Even if so, I am now embarrassed to admit

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SHARKB8T
7 years ago
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jsaintjohn19
posted in Owners café

I think we need to talk, it may not be working out, your not the easy going down to earth Speaker you told me. You are very high maintenance and difficult, why after all these years?

I have 13 speakers (14 if you count the five that if you plug in will kill the whole system) inclusive of the playbar, sub & sub - along with speakers in every bathroom and bedroom in this HUGE 1,200 Sq. Foot (being sarcastic). I have had them for at least five years, some newer than others. For the love of God, if I have to unplug the speakers one more time and replug them in again they are going out the window, and I will just chalk up my financial loss as a lesson the rest of the world can learn. First, Sonos support states it's my internet. I threw out Xfinity and got Fios (my Mbps is hovering at about 890 - 980 fast right...). Of course, after I ran around the house for hours with support on the phone up ladders down ladders, under here and over unplugging and then plugging back in. Resetting the modem, disconnecting the switch, unplug anything connected to the wifi, (this is a "dedicated Sonos Net" Mesh under boost -- well I think we are working with words that Sonos defin

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Chris
6 years ago
Belly M
Belly M
posted in Owners café

Over 200,000 tracks can now be indexed on Bluesound

Just seen a post on the Bluesound forum, their latest BluOS software will now index over 200,000 tracks.

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MrKeith
7 years ago
D
danvitoContributor III
posted in General feedback and conversation

major troubles with 10.3 update??

I reset my Sonos Beam and tried to reinitialise it. My app errors that an update to the app is available but not in my app store (Google Play Australia?). Now my Sonos is useless - I can't set it up. Come on guys... You should release the controller update before you release the platform update if it's a requirement!! EDIT: Manual update fixed this. Suggest the devs look at a better error message or better handling of version updates in-app. EDIT: please ignore the subject of this post - I was experiencing bigger issues at the time, and have since resolved them (fault found on TV not Sonos) but I can't update subject in edit. Cheers [img]https://uploads-eu-west-1.insided.com/sonos-en/attachment/ebc97acf-f78e-41d3-a959-c5ef96e52274.jpg[/img]

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Airgetlam
4 years ago
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strat1954Contributor I
posted in Owners café

Amazon Echo and voice recognition

Dear Sonos developers - I read in today's New York Times that Sonos is working on possible Amazon Echo voice recognition integration. As a loyal Sonos user, wanted to request that this feature not simply be pushed out as an enhancement/upgrade, but made optional in some way....perhaps a simple on/off feature. I have no interest in using this feature as I have privacy concerns.

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Airgetlam
7 years ago
H
haileskContributor I
asked in Owners café

Using the SONOS discount code

I tried to use the 15 year discount code on the SONOS site at checkout but it did not accept it. Is there a probem

1
Stuart_W
6 years ago
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Susan MahlerContributor I
asked in Owners café

PianoDIsc with Sonos

I am trying to connect my PianoDisc player to my Sonos system. I believe I have all of the correct cables connected in the correct manner, but when I try to play through Sonos, my Sonos speakers play the accompaniment music softly along with a loud whining sound (which the PianoDisc tech support individual says is the midi info trying to get to the piano), but the piano part does not play at all. Do you have any recommendations? I am using RCA cables from Audio Out on the PianoDisc player to the Audio In on the Sonos Connect, and then RCA cables from Audio Out on the Sonos Connect to the PianoDisc speakers located underneath the piano. Could the problem be that the Sonos connect needs to be a Sonos Connect:AMP?

2
J
6 years ago
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