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New Spam

  • January 20, 2018
  • 55 replies
  • 1844 views

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I suspect these aren't legitimate. ;)

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and more...
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55 replies

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  • Author
  • Enthusiast II
  • January 21, 2018
and more and more...

bockersjv
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  • Local Superstar
  • January 22, 2018
And a bucket load more today almost making the forum unreadable in "Active topics" view

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  • Author
  • Enthusiast II
  • January 24, 2018
Okay, this is getting out of hand!

Ryan S
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  • Retired Sonos Staff
  • January 24, 2018
Thanks for flagging guys. The threads were already handled but I forgot to circle back with you all here.

The community is getting a solid wave of spam hitting it for the last couple days and the filter is catching most of it, but a few have slipped through. Please feel free to report those posts and we'll jump on them when we can.

bockersjv
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  • Local Superstar
  • January 25, 2018
Oh the irony, most spam is created in this support section.

It's great to see Sonos admin on the site during UK hours, if so why can't they also clear the spam. Recent topics becomes a mess to read.

Edward R
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  • Retired Sonos Staff
  • January 25, 2018
Hi, guys. I did remove it as soon as I spotted it. I'm in Holland, so operating during UK hours. We're currently doing a huge sweep up of the boards. Wouldn't be possible without you flagging stuff like this, thanks very much.

  • January 25, 2018
I thought Insided had built spam filters that did away the need for janitor level work?

Edward R
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  • Retired Sonos Staff
  • January 25, 2018
Hi, Kumar. Yes, they do. Whilst they've improved upon it, it still doesn't always catch everything, sadly.

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  • Author
  • Enthusiast II
  • January 28, 2018
The spam is really bad tonight.

Ditte
  • January 28, 2018
That it is, mwiseman. 😞 We're working on it! 🙂

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  • Author
  • Enthusiast II
  • February 3, 2018
The spam is so bad this morning that I have given up on reading the forum for today.

Ryan S
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  • Retired Sonos Staff
  • February 3, 2018
The spam is so bad this morning that I have given up on reading the forum for today.
Sorry for the mess, I just cleaned it out.

  • February 4, 2018
Why can't the clever Insided deal better with this using tech; it looks to be low intelligence level spam that ought to not need janitor level clean ups.

  • February 6, 2018
I notice that the tradition of allowing low intelligence spammers in while at the same time putting perfectly normal posts from high count posters on ice continues. While Sonos Staff does double duty as janitors and users are asked to flag spam so it can be swept away.

Onwards and upwards, Sonos and Insided!!! Way to go....

Airgetlam
  • February 6, 2018
I'd guess that's much more of an issue with an automated filter, not a choice made by an individual at Sonos. But it is annoying.

  • February 6, 2018
Erm...an individual at Sonos chose Insided...

bockersjv
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  • Local Superstar
  • February 6, 2018
Pretty much a joke. Every morning there are dozens of spam posts, it's worse than ever now.

Airgetlam
  • February 6, 2018
Yea, they start around 8PM Pacific, after the west coast team has left for the day, and before the EU team is up. My guess is (based on the posts) that they're from India, which would fit with the time frame. I do find it curious that they're spamming here, as I wouldn't think there's a lot of traffic from India that hits these boards. But it's hard to believe that they're targeting Kumar.... :)

My guess is they're paid on number of successful posts. But I'm not sure how you track that. I've never run a spamming organization, not sure how to measure success.

  • February 7, 2018
But it's hard to believe that they're targeting Kumar.... :)

Nahh...they are after export markets:-). But keeping them out surely does not need a wall that needs a Trump to build it.

  • February 7, 2018
But I am definitely being targeted by Sonos with their random Insided powered shotgun. Another post just went into the black (red?!) hole of moderation. This is becoming a never ending story, Sonos, predating the start of this thread by more than a year.

Airgetlam
  • February 7, 2018
And.... apparently they start at 7PM Pacific. Just tagged my first one tonight.

I've not had any posts flagged today (yet), Kumar. And you know me, I tend to be verbose in my posts. I'm not a fan of the inSided's application of the filter, to be sure.

  • February 7, 2018
There is no pattern to the moderation. I have had short and long posts binned. It is completely random.

bockersjv
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  • Local Superstar
  • February 7, 2018
And so it goes on :8 44 Spam post in the first 2 pages of recent activity and 6 real posts. The Spammers are winning this battle.

  • February 7, 2018
Indeed. And even the much celebrated EU based team hasn't reported for work to sweep the floor.

bockersjv
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  • Local Superstar
  • February 9, 2018
Nearly 3 weeks later and the same type of Spam messages are still appearing every day! Is anything actually being done to prevent them or is it just a clear up when they appear routine?

It does call into question Sonos' ability to resist hacking of personal data etc when basic web bots can flood the Community forum with ease.