Speakers

Get help with your Sonos Era, Sonos One, One SL, Play:1, Play:3, Play:5, Sonos Five, and IKEA Symfonisk.

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F.A.Q.

Troubleshooting Sonos on WiFi

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Edward R
Edward R
started this topic

Can't Add New Sonos Device

This article is intended to get you unstuck if you are having problems adding a Sonos device to your existing system.  Firstly, this is with...
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Edward R
Edward R
started this topic

Factory Reset: What you need to know

Sometimes, we just wish we could start over. Though if you’re considering factory resetting your Sonos devices, there are a few things you s...
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3271 Topics

A
AmyhunterContributor I
asked in Speakers

Connect: amp wont connect to wifi wirelessly

I have recently moved into a house with Sonos system so I did a reset successfully but now it won’t pic up on the wifi, I have successfully connected via Ethernet cable but this isn’t practical.  

4
A
5 days ago
H
hunsingeContributor I
asked in Speakers

Speakers missing or not connected after ISP change

I tested out a new ISP and they changed my router gateway ip address. After I reset the router to my original ISP my Sonos speakers are not connecting to my system. I use a meshed Orbi RBR50 system, 2 satellites, and the speakers are not found sporadically. If i move all the speakers to my upper floor near the main router i can get them all to connect but when replacing them to their location they are either not founf or not connected again.

3
jgatie
3 months ago
J
JIncanContributor I
asked in Speakers

Pairing question

If I pair 2 Sonos Moves into stereo, can I group that pairing with another Sonos (mono) speaker outdoors so that all three play at once, with 2 of them in stereo and the third not?

2
buzz
7 months ago
Johnb56
Johnb56Contributor I
asked in Speakers

My SL’s have disappeared from the app

Hi Community, I had my SLs linked to a Playbar,I bought an Arc,so I removed the playbar from the app/system.Now I can’t see the Sls so I can use them as surround speakers.Any clues?Thanks

2
Johnb56
1 year ago
Jasvans
JasvansAvid Contributor I
posted in Speakers

Want to do Multipule setups at an Sonos Event, but don't have internet excess ?

Hello all, Greetings’’ Want to do Multipule setups at an Sonos Event, but don't have internet excess , so what should I do ? Setup 1 TV + Arc + Sub + 2 Sonos Five Setup 2 In Celling Speaker - 2 Pairs , Outdoors Speakers - 2 Pairs , In Wall Speakers - 2 Pairs + Sonos Amp 2nos.Setup 3TV + Beam + Mini Sub + One SL on rear Wall My Questions are : What should I do to configure all my products ? is to through Some WIFI dongal ? and if yes is it advisable to do so.  There will be lot of disturbance and interference in terms of other brands and others wifi signal or network.  So what should i do to play all my Sonos products seamlessly when it comes to streaming from your iPad or any phone.  Do I have to do any cable setup ?    Please suggest some easy solution or setup, so that we can run the show.  

2
buzz
11 months ago
Y
ybertrandContributor I
posted in Speakers

streaming audio

helloi would like to send some audio from movie on my play 1 from my mac m1 do you have any tips or idea pleasethank you very much

6
Y
3 months ago
4
4 DContributor I
asked in Speakers

gen 3 sub

I currently have a pioneer amp with a sonos connect. Does sonos offer a new product instead of the connect, that i could pair a gen3 sub with while still using my pioneer amp?

3
Stanley_4
9 months ago
L
LivadiContributor I
asked in Speakers

SONOS Five line stereo line routing

Does Sonos Five supports stereo mode while they are feeding through a stereo pre amplifier via their line inputs ?

1
ratty
7 months ago
T
TrishjeffContributor I
asked in Speakers

volume playback

Why can I barely hear my tv but the volume on my Sonos beam is at 75%

3
Stanley_4
21 days ago
R
Ralf_7Contributor I
asked in Speakers

Play:5 high ping times (and music drops) when used as "primary player". All good when added to a group

I have a stereo pair of Play:5 . Also other Sonos equipment in the house. They are all connected on Wifi.   When playing music on the stereo pair of the Play:5, music drops out. Ping times to the left side of the Play:5 pair shoots up to 2+ seconds (from ms): 64 bytes from 192.168.89.152: icmp_seq=201 ttl=64 time=8.770 ms64 bytes from 192.168.89.152: icmp_seq=202 ttl=64 time=2.975 ms64 bytes from 192.168.89.152: icmp_seq=203 ttl=64 time=3.121 ms« start playing music >>64 bytes from 192.168.89.152: icmp_seq=204 ttl=64 time=2.056 ms64 bytes from 192.168.89.152: icmp_seq=205 ttl=64 time=216.354 ms64 bytes from 192.168.89.152: icmp_seq=206 ttl=64 time=1573.440 ms64 bytes from 192.168.89.152: icmp_seq=213 ttl=64 time=5184.342 ms64 bytes from 192.168.89.152: icmp_seq=214 ttl=64 time=4360.328 ms64 bytes from 192.168.89.152: icmp_seq=215 ttl=64 time=3363.856 ms The right side ofthe Play:5 pair has consistent low ping times. When starting the music from another set and then letting this P

1
Airgetlam
8 months ago
M
macronContributor I
asked in Speakers

which amp

I have the newer Sonos amp, hooked up to reconditioned celestial ditton 33s. Use them for music. love the sound, but I want the bottom end a bit lower. I like heavy dub. which sub would people recommend?thanks

3
Belly M
5 months ago
T
treesdrAvid Contributor I
asked in Speakers

selective distortion

I now have four speakers in a room- two 100’s and two Ones. Sound is outstanding but with one major probl em. I listen to a lot of classical music, and on some orchestral recordings I get really bad distortion in in the mid-to-upper frequencies (strings). It doesn’t happen with solo piano recordings or older rock and jazz. Any advice is appreciated. Thanks

1
Airgetlam
4 months ago
1
1234rororoContributor I
asked in Speakers

sonos turning on randomly

In the last month my Sonos system has turned on in the middle of the night both at my house and my condo (with nobody home). What the heck is happening. I don’t have Spotify I only use Apple Music. 

1
controlav
4 months ago
B
bds1958Contributor II
asked in Speakers

ProJect T1 with Play 5

Thinking of a T1 turntable with the Play 5.How are they connected?Can it be grouped with my other Sonos speakers? Thanks 

2
N
8 months ago
P
PULContributor I
asked in Speakers

Era 300 stands on carpet

I would like to purchase the Sonos Era 300 stands but am concerned about their stability on carpet, given the speaker’s weight.  I know Sanus makes a version with carpet spikes but the speaker height is too low for my setup.  Does anyone have experience with using the Sonos stands on thick carpet? 

2
P
4 months ago
R
RichieRuss1Contributor II
asked in Speakers

Seeking Resolution for Sonos System Performance Issues

Dear Sonos Community,I've been a dedicated Sonos user for a decade, often recommending the system to friends due to its stellar performance and user experience. However, I've encountered persistent issues with my Play 5's that have left me seeking assistance. Despite my home's robust FTTH 1GB mesh network setup, I'm experiencing intermittent cutouts and jitters, particularly with the Play 5's, which disrupt the seamless audio experience Sonos is known for.During a recent demonstration in my study, the system's performance fluctuated unexpectedly in front of an esteemed international DJ, which was quite disheartening. The network matrix indicates an intermittent red signal from the Sub, yet my network remains otherwise stable and fast, which suggests the possibility of a software inconsistency.With two devices directly connected to the LAN via Cat 6 and no discernible network issues, I'm inclined to believe there could be a software-related anomaly affecting system stability. Interestin

1
Airgetlam
4 months ago
S
Saqlain burkiAvid Contributor I
asked in Speakers

4 speakers

initially i bought 7.1.2 Sonos system and now i am upgrading to 7.1.4 (era 300) , should i sale Sonos one rear speakers or there is a probability that in future will be able to use them with 7.1.4.?

1
G
11 months ago
M
Maxi12345Contributor I
asked in Speakers

left and right speaker do not sound good

Hi,i have sonos play:5 gen1 and noticed that bass works just fine but left and right speakers seems to work very low. Even if volume is high, if bass is reduced, they hardly produce any sound. Thoughts?

4
Airgetlam
9 months ago
G
GingernutsContributor I
asked in Speakers

Linking Sonos via Sonos App and Bluetooth

Hi everyone, I'm looking for some advice. I own an Era 300 and the speaker itself is amazing but I've run into an issue with using the Sonos app and Bluetooth at the same time. Basically I'm using another app called Homey which allows me to automate songs/sounds from the Sonos App and sync them with my smart lights.The purpose of this is for D&D to play sound effects for dramatic effect. The feature by itself works perfectly fine.However, I have my phone connected via Bluetooth to play background music on a dynamic music app for D&D which also works fine by itself.The issue I'm running into is that when I use Homey to play a sound, it cuts out the Bluetooth music to play the sound and then doesn't go back to the Bluetooth source afterwards. What I'm looking for is a solution that ideally allows both sources to play at the same time so that the Sonos app doesn't block out the Bluetooth music. Or at least allows the Bluetooth music to play back via the speaker once the Sonos app

1
Airgetlam
2 months ago
R
reggiesgirlContributor I
asked in Speakers

New to Sonos - grouping question

Hello. I am new to Sonos universe so forgive the probably stupid question. I have 2 new Era 100s that are stereo paired in my living room and Bluetooth connected to my turntable. I want to add an additional speaker so I can listen to what’s playing on the Era 100s anywhere else my house or outside, so I am thinking of getting the Sonos Move 2. Since they all connect to one another over wifi, this is possible, right? I’m assuming yes, but I would like to know for sure before I buy it. Thanks very much!

2
R
4 months ago
C
cjapContributor I
posted in Speakers

S1 Android app not playing any streaming service to Play 1 since recent app update via Play Store

Since recent upgrade of S1 app on Android, I can only play S 1 by grouping it with S 5 gen 1. S1 app will not allow any streaming to Play 1 as a stand alone player. It was working fine until recent upgrade. Any clues please? I have rebooted everything, checked network, etc. It definitely feels like a problem since Android S 1 app update. E.g. errors “701, cannot add to queue” on Mixcloud, and “unable to play the radio station” on TuneIn.

2
C
3 years ago
J
JeremiebrigolleContributor I
asked in Speakers

Sonos five (gen 2) with platine vynil

Hi someone knows if the sonos five can read a Vynile ?I’ve got a Rega planar 1 with project Pré AMP.I plug RCA to mini jack behind my platine and nothing ..It doesn’t works

1
N
1 year ago
C
ClaussmikeContributor I
asked in Speakers

sonos without wifi

Currently I am active duty military and can only use a wpa2 network that doesn’t work with my one sl. Is there any work around to be able to use the speaker?

1
Stanley_4
1 year ago
J
JaenterContributor I
posted in Speakers

play 1

Everything on the app wants me to reset it to factory settings I done it multiple time then an error and ask to try something else then it adds it to my system then wants me to reset it again. Any suggestions I greatly appreciated it thank you 

5
Corry P
11 months ago
A
Astuart.mcpherson1710Contributor I
posted in Speakers

no longer have access to sonos 1 system

I no longer have access to my Sonos 1 system…..my controller keeps referring to Sonos 2 

2
A
10 months ago
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