What's happening in the world of music and digital media? What are you listening to this week? #NowPlaying
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Wait, you are phasing out the desktop app in favor of a web app?? I live in a remote area, and Sonos has always worked without internet, our internet sucks at times. So without a desktop app, how will Sonos reach my large music file on my computer? This isn't what I wanted when I invested money in speakers. Will be looking at other options and not buying any more Sonos if this is the case. Why are you guys destroying what Sonos was supposed to be? Sounds like you are losing lots of customers this way....
Since the New ‘improved’ app came out and the latest firmware releases All my speakers are horribly unreliable.I also can no longer stream Apple music . i have removed and reset and reinstalled and factory reset and re-added and reregkstered and still extreme disfuntion. heck for a while my beam and Sub mini were coming on and off at extreme volumes and was incredibly annoying ( hard power cycle has seemed to help that one ) I am to the point i may take them all to Goodwill and let some other poor soul experience these things . Surely, i am not the only one !!! I know sorry i won’t call you Shirley…
I can not Update my speaker. There is a constant loop saying log in to owner account. But nowhere to log out. Come on Sonos. You must solve this. Now
I got a prompt today on my SONOS app saying that an upcoming version of the App would remove support for some kind of local files. Unfortunately I neglected to save a screenshot. Does anybody know what this is about?
I can’t believe with the technology out there the upgrade is worse than what it was. Skipping a song or adjusting the volume takes 30 seconds and we have a great WiFi connection. Can you please fix asap? It’s terrible
We heard a song last Sunday with these words in the lyrics: “let’s grab a six and head to the lake”. Anyone know what the name/artist of this song is?
App is now garbage and convoluted
In one of the few responses out of the many questions asked at the AMA yesterday, there was mention of new cloud services and speaker control from the web.Does anyone know more about the security model used here?Is there any guidance around what ports need to be blocked if you *never* want access outside of your home?
Email Sonos CEO ( ceo@sonos.com ) No Alarm or Sleep Timer on New App and can’t download Old App
The New Sonos App - Community AMA Recap post is now live!Today is the day of the AMA!The new app design has been out for a week, and most of you have had a chance to get used to the new UI.Some of you might have questions when you have had a week to get to know the new Sonos App interface. Because of that, we want to give you all a chance to ask some of the people who were integral in its creation and design, the questions that have come to mind while you have used the app.As we mentioned in the event.Our panelists will be:Diane Roberts, Senior Director of Software Development Kate Wojogbe, Senior Director of User Experience Tucker Severson, Director of Product ManagementIt will be hosted on the 14th of May from 11:00 until 14:00 GMT -07.But instead of me telling you what they do and what their role with the app update has been, here are their own introductions: DianeDiane Roberts is the Senior Director of Software Engineering and Product Management at Sonos responsible for the Sonos A
Hello everyone! Thank you for coming through and participating in our first AMA on the Sonos Community. We know how difficult it can be to find the answer you were looking for scrolling through many replies, so in an effort to get you the answers quickly and without having to dig through pages of replies, we’ve put together this recap which should help you to find the answers you seek. Answers are grouped by which team member responded.Kate Answers: Tucker Answers Diane answers: Kate Answers: Will we see numbers re-added to the volume adjusters or is Sonos sticking with this UI decision?Yes - volume numbers will be returning to this UI. We are continuing to refine our volume UI based on user feedback and will soon be providing an update to these controls. Volume numbers should be visible now in the grouping menu. Will My Library be added back to Global search?Yes! We will be adding your local music library to search in the coming weeks. Please describe what the thought processes wa
Does anyone have the link to the ask me anything session today at 11am PT?
Has anyone at Sonos stepped up and acknowledged the problem? I have 5 ARC, 2 Beam, 4 Subs that I can’t use now. Hello Sonos where are you????
Click like if you want sonos to roll back the latest app release...we don't want to wait for your bug fixes we want function we had last week. Roll back, do better , then re-release.
Hi - I absolutely love ‘Chill Beats’ but it suddenly disappeared from the list of radio options. Please can you reinstate it! There is nothing equivalent- I’ve stopped listening to Sonos radio now.
What mess you made with the app
No one picks up the phone after 75 mins yesturday 95 in q no one reply’s to live chat it’s disgusting
Then, I suggest that you give this podcast a listen.It is an excellent episode from the "How I Built This"-podcast, featuring John MacFarlane telling the story of Sonos's early days.There were parts of the story I didn't know, like the confrontation with Apple at a convention. Another was the first song ever played on a Sonos speaker.I joined Sonos after the special edition Beastie Boys Five was released, and I only understood the importance of it once I heard the story in the podcast. Here is the link, if you want to listen to the episode:https://wondery.com/shows/how-i-built-this/episode/10386-sonos-john-macfarlane/And now I’m curious. What was the first song that you played on your Sonos speaker?What are your thoughts after hearing the podcast? Did it answer some of your questions about the early days of Sonos? Or did it create more questions? Let us know in the comments.
When I bought my first Sonos speaker in 2010 or ‘12 I gave Sonos the benefit of the doubt. Company is new.. working out the kinks… but 14 years later and the newer devices I bought in 2018 still be struggling?? Occasionally people change their WiFi setup. Why must it be such an arduous task to get these damn WiFi speakers to connect to WiFi?!?!!🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬quit spending resources on beautifying the app… just make the speakers connect to the damn WIFI!!! Or Bluetooth, or WHATEVER… it boggles my mind that Tesla can update how a car drives over the air, as can apple, as can EVERY DAMN DEVICE I OWN… except Sonos, the WiFi speakers… don’t connect to WiFi!!!!
I’ve ordered a Beam , but can’t find anything about delivery anywhere. Can someone point me in the right direction?
So, I know this topic has been discussed a gazillion times already. But I’m really getting upset by this. Why does there have to be a delay when using Sonos (Five or Amp for example, I’ve owned both) in standalone mode? 8/10 times my usecase for Sonos is casual listening via streaming services. But 2/10 times I want to use Sonos for live instrument playback. Such as a drum machine and other stuff I own. Or for desktop/youtube playback. I’ve spent literally hours searching for the best speaker setup for casual multiroom usage and some small birthday dancing and an input for live instruments. It exists, but I’d have to leave Sonos and go for Denon. But I would rather not. The minimum of 50-75ms delay in standalone usage for the Sonos Amp and Five is completely unnecessary. It forces me to have an extra pair of Yamaha hs7 at hand, while I’d rather get an Sonos Five instead. I know the arguments of people defending Sonos:Sonos is not made for that usecase The delay has to be there per des
Hi, I received an email today inviting to take part in a user research study from research@reasearch.sonos.com saying if selected I’d get the choice of $250 towards Sonos products or a Sonos move 2. looks suspect to me (particularly as I’m in the UK) - I don’t get many emails from Sonos so just wanted to check if rings any bells with anyone else?Thanks
Who’s gonna go first? 😬 Let me know how it goes. Release notes Roam will now automatically switch to the best available access point when connected to a WiFi network with multiple access points. Bug fixes and performance enhancements.https://support.sonos.com/en-ca/article/release-notes-for-sonos-s2
Want me wife added to account so her phone can play Spotify lists when I’m not home
I have old generation 1 equipment operating on S1 app (playbar, subwoofer, 2 connect amps, play 1 and play 5. One of the connect amps powers 2 passive speakers. I plan to get new arc for TV upgrade so I think I will need to get 2 amps to achieve system compatibility with S2 app. My question is will old sub , play 1 and play 5 work effectively on S2 app or do I need to replace those speakers as well. Finally will upgrading old subwoofer enhance overall sound. all sugesstions are welcomed.
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