Music library not reacheable because of SMB1

Edgar Markovic
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Hello SONOS,

I'm disapointed that you have not a secure communication standard like smb3 available.

Now my music library on the NAS DS720+ is not reacheable anymore.

Please supply me a modern communication protocol.

Corry P 11 months ago

Hi @bentriviani 

This thread is somewhat out of date. Sonos S1 software still requires SMB1, but S2 software now supports SMB2/3, which all NAS servers support.

If you’re on S1, you’ll need to look up your NAS manual on how to make the changes to the settings.

I hope this helps.

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14 replies

G
Userlevel 7

To use a NAS drive with Sonos, the NAS must support the SMB(v1)/CIFS file sharing protocol.

https://support.sonos.com/s/article/78?language=en_US

"Receive with simplicity everything that happens to you." - Rashi
Stanley_4
Userlevel 7
Badge +21

Or use a NAS to SMB v1 gateway for a more secure solution. See the thousands of other SMB v1 posts for more background on this issue.

 

NAS (any protocol) toSMB v1 gateway: https://stan-miller.livejournal.com/357.html

Edgar Markovic
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To use a NAS drive with Sonos, the NAS must support the SMB(v1)/CIFS file sharing protocol.

https://support.sonos.com/s/article/78?language=en_US

Hi thanks for your reply.

I used my NAS already for one year with the SONOS system to play the music library on the NAS DS 720+ without any problems.

After Synology release update to DSM 7.0 this service is not working anymore.

This however SMB1 is selected as minimum SMB protocol.

 

I tried to set back the SMB1 protocol, that Synology offers on his site. But the downloaded file cannot be set back to my NAS (SMBService-x86_64-4.10.18-0189.spk)  

 

 

B

To use a NAS drive with Sonos, the NAS must support the SMB(v1)/CIFS file sharing protocol.

https://support.sonos.com/s/article/78?language=en_US/

and how can I find out if NAS supports SMB (v1) / CIFS file sharing? thank you

Corry P
Userlevel 7
Badge +18

Hi @bentriviani 

This thread is somewhat out of date. Sonos S1 software still requires SMB1, but S2 software now supports SMB2/3, which all NAS servers support.

If you’re on S1, you’ll need to look up your NAS manual on how to make the changes to the settings.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Airgetlam

@bentriviani You would need to check the manual for your particular NAS to see how to find/change that setting. 

Bruce
D
Userlevel 2

Well, my library became unreachable exactly after I disabled SMB1 on my Windows machines (my library is on a Windows Server, NOT on a NAS device). So much for the thread being “somewhat out of date.”

But once I re-enabled SMB1, I still am not able to connect to my music library. This is a royal mess, folks. The music library set up starts, but after a few minutes I get the below:

 

 

D
Userlevel 2

 

Update: this is maybe NOT SMB1 after all. I still have no idea why I was suddenly unable to connect to my music library from any device (the day after I disabled SMB1). The standard suggestion is to remove your library and add it again.

However, my music library is around 100GB, and Sonos (S2) croaks a few minutes after trying to set up the library again. If I [re]build my library a little at a time, it works. But it has to be VERY little, and as you can see it takes time to do this for a library this large.

I see that this is a known issue - documented in other posts. One person even said that 1,100 is about the most that Sonos can bite off at a time.

Is there any intent to fix this? I can open a ticket if I don’t see a response - meanwhile I’ll rebuild my library a little at a time…

 

B
Userlevel 6
Badge +17

 

One person even said that 1,100 is about the most that Sonos can bite off at a time.

 

Just my 2 cents: my library contains abt. 64,900 items in 6,300 folders, 901 GB. Indexing takes between 5 and 10 minutes. You must have some other sort of problem, I'm sure.

T

I have/had the same problem. My music library is stored on a Synology DS920+ (SMB3). Using the S2 app I can connect no problem. Using the S1 app doesn't work.

However I can connect to my library with S1 app by using ‘Plex’.

T

buzz

I’m using Synology and S2. I have no issues accessing my library and I can casually flip the Synology between SMB1-2-3 while music is playing.

At other homes I have seen issues with the SONOS controller not being able to setup the library shares due to a Windows setting. Make sure that the library share is marked as “Public” and that SONOS has the correct access credentials.

The indexer might crash if it encounters a stray character in the track metadata. 

Finally, one of the SONOS players will be in charge of building the index. If this player doesn’t have enough free space, the indexer might terminate in mid run. The solution is to break the library into smaller segments, perhaps having separate shares for Classical, Pop, and Seasonal. You can also reduce the size of the meta data. For example, some rippers insist on pushing the whole first stanza of an opera track into the file name and track title. This is unnecessary. A very manageable scheme for the human is to keep each CD in a separate folder and simply use the track number or similar for each file name. My file names are simply TRK001.flac, etc.

S

So, just double-double checking, if completely migrated to S2 the idea is to set a Synology NAS to;

  • Maximum SMB protocol: SMB3
  • Minimum SMB protocol: SMB2

(i.e. so no SMB1)

S

☝🏻 Anyone?

Corry P
Userlevel 7
Badge +18

Hi @Sup4rfu8e 

So, just double-double checking, if completely migrated to S2 the idea is to set a Synology NAS to;

  • Maximum SMB protocol: SMB3
  • Minimum SMB protocol: SMB2

(i.e. so no SMB1)

Yes.

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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