Home theater

Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 4,786 Topics
  • 25,615 Replies
Stanley_4
Stanley_4
solved this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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4786 Topics

R
Rbh314Contributor I
asked in Home theater

connecting ray to amp

I recently added a ray to my living room Tv. I already four speakers wired to a sonos amp in this room. I am trying to add the existing speakers to the ray to create surround. The online setup runs as it should but the connection fails every time and erases the amp from my system. The result is I have to restart the amp and I don’t get the surround sound desired.  Am I missing something?  I can pair the speakers, but since they aren’t truly setup as surround they just echo, it isn’t the desired outcome. Please help. 

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R
1 year ago
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Paddo42Contributor I
asked in Home theater

sub no longer powers up

My sub won,t power up.  No light and is listed as missing by the app.  Tried different power outlets, leaving unplugged overnight etc. Any hopes here or is it dead?  If so that’s pretty poor for an expensive device only a couple of years old.

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P
1 year ago
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GaryGorillaEnthusiast I
asked in Home theater

why has trueplay gone after latest update?

So I have an arc, sub and 2 ones. I did the latest update and trueplay has vanished altogether, not even greyed out.I dont own any apple products and had to borrow one when I got the system to initially do TruePlay. Am I going to have to borrow another Apple product again or is there a fix coming?

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G
1 year ago
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gstjohn62Contributor I
asked in Home theater

Play music from receiver to arc and one sl

I would like to play music (both radio and turn table) on my Arc soundbar as well as my One SL speakers.  Here is what I tried and it has not gone well:  First I purchased a Port and a receiver.  The receiver I purchased did not have a Digital Audio Input, which the port instructions say you need.  I then purchased a Denon receiver that does have a digitial audio input but you have to hook it up to a tv to set it up.  I just want to play radio and use my turntable from the receiver to the soundbar/speakers I have set up.  How do I do this?  What receiver should I use.  Thanks for your help!

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Stanley_4
1 year ago
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wnschoenContributor I
asked in Home theater

Ray and Sony XBR-48A9S Optical Work Around

Is there any work around or additional product to get the Sony XBR-48A9S Remote (it is NOT an IR remote) to control volume on Sonos Ray?

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G
1 year ago
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globalgoldsteinContributor I
posted in Home theater

Sonos Ray Doesnt find Ikea Symfonisk surrounds

Hi, I have set up a Sonos Ray and two Ikea Symfpnisk rear speakers.  All three work for music.  When I try to add The surround, the app say that "two compatible speakers are required" but can't find them. Please help.  Thanks 

2
controlav
1 year ago
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Codeman88Contributor I
posted in Home theater

Samsung Q90T + Sonos ARC sound cutting out

I have a Samsung Q90T + Sonos ARC where the sound consistently cuts out while watching shows and movies. TV is up to date as well as Sonos Software. Using an Apple TV 4K. I’ve replaced the HDMI cables. I haven’t been able to get this corrected through Sonos or by searching the web or this community. Does anyone have any suggestions?

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G
1 year ago
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bachya1208Contributor I
asked in Home theater

Sub says it's connected to Playbar, but no sound is output

Hello,I’m having an issue when I try to add my Sub (wifi) to my Playbar (wired with wifi disabled). The iOS app chugs away for a while, then says, “There was a problem adding your Sub. Check the network connection and make sure your product is powered on.”However, when I exit that screen, it shows the Sub paired to the Playbar – I can turn it on/off, manage its EQ, etc. However, when I play something through the Playbar, no sound comes out of the Sub.I’ve submitted diagnostics 1420622505. Thanks!

2
106rallye
1 year ago
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ECaudioContributor I
asked in Home theater

Setting up old Sub with new System

Hi- I moved homes and am trying to set up my old Sonos Sub:Gen2 with my new Sonos Arc. It looks like Sonos has my Sub:Gen2 still registered with my old home and I don’t have access to that old system via the Sonos app to unregister it from that system. How do I get it set up with my new system in my new home?

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J
1 year ago
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ErezaContributor I
asked in Home theater

Samsung Tv q90r & Sonos arc & Apple tv 4k Dolby Atmos

Hihave spend a whole day trying to figure out what the problem is. But didn’t succeed, so I hope maybe someone here could help me out. my problem is that in my Sonos app Dolby Atmos is not displayed when watching movies from my Apple TV 4K. It only displays Dolby Digital plus 5.1.alle the movies in different apps (Netflix, Disney, HBO) shows the Atmos option in the info title. Normally when this is displayed I am also receiving Atmos on my Sonos app.  when using the mentioned apps from my tv instead of Apple TV 4K I am also getting Atmos on my Sonos app.  Anybody who can tell med what the h… is going on :) 

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E
1 year ago
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Mark R.Contributor I
asked in Home theater

Samsung QE55QN85B not working with Sonos Beam Gen2

Bought a Samsung QE55QN85B 4 weeks ago and connected to a Sonos Beam Gen2 bought on 6 Aug. Both devices have the latest updates. HDMI cable supplied with Sonos is ok and connected to HDMI eARC. No issues streaming to Sonos from iPhone but sound from TV drops. Have tried every combination of switching off and restarting TV/Sonos, have gone through every set up option on TV. Tv shows output to Sonos Beam. Sonos app shows it thinks it’s connected to the TV and adjusting volume on TV shows same adjustments on Sonos app. However there is no sound from the Beam. Best I’ve achieved is to get sound from You Tube on TV but as soon as I changed to Disney+ sound was jittery and then stopped altogether. Have phoned John Lewis for technical support for the TV, reset the TV and redone the connections. For about 3 minutes had sound from the Beam but then stopped. John Lewis are now exchanging the TV as we are assuming it’s a fault with the TV. However I will post again if the issue is not resolved wh

2
106rallye
1 year ago
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PUXRContributor I
asked in Home theater

why wont my tv play through sonos one sl speakers?

I have the Sonos arc working great for both music and tv. The Sonos one sls play through music in surround just fine, but I can’t seem to get tv sound to play to speakers, it only comes through soundbar. I have tried to add them as surround. any advice or tips?

2
N
1 year ago
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RebaRobContributor I
asked in Home theater

New WiFi

How do we connect the Sonos Arc and Sonos One to a new WiFi connection?

2
controlav
1 year ago
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JMeijerContributor I
asked in Home theater

Port with Beam and 2x Sonos one for Pro-Ject T1 SB

Hello,I just bought the project T1 SB with Sonos Port. And my sonos setup is:  Sonos Beam  2x Sonos One   1x Sub I know the sub wont work with the Sonos Port, but I really want beam and 2x one to be working. But when I play a vinyl, I only hear sound from the beam and 1x Sonos instead of beam and 2x sonos one. Does the Port not work with 1x Beam and 2x Sonos One? Thanks

2
jgatie
1 year ago
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cfrangerContributor I
posted in Home theater

Sonos Arc Connection Samsung Frame TV

I have recently purchased a 65” Samsung Frame TV and a Sonos Arc, they preform great and I love the sound from the Arc.The issue I’m finding is that under certian circumstances the Sonos does not connect porpoerly to the TV. I find that after the TV has been in the Media mode (displaying art work) for some time when I switch to TV the Sonos does not either connect or power up. The TV reverts to internal speaker and I have to go into settings to and change it. It works fine once this is done and even if you go from media and back to TV the Sonos remains working, it really seems to take some time before the same issue occurs. I’m wondering if others have seen this similar effect and or if there is any suggested resolution? I have chatted with Sonos support and they quickly sent me to Samsung before I could even ask if this was a know problem hence my post.

2
T
1 year ago
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JkrekelsContributor I
asked in Home theater

sonos home cinema not completely working on Samsung tv

Hey guys Today I bought a new tv, a Samsung Neo QLED 65QN92A. Before I had a Philips tv, and on it, I connected my Arc, sub and could use the 2 one SL to make a home cinema. On the Philips, I used a HDMI from the arc to the tv. Today I tried installing the Sonos system on the Samsung. The arc is again connected to the (e-)arc HDMI port. The settings are also set to use the arc port.The problem is that the Samsung tv only uses the arc and sub to produce the noise. The 2 one SLs I have to create the surround effect, are on, are connected, but don't make any sound. I have tried to remove and reinstall the whole Sonos system, it works completely when I use Spotify, but still not for the tv.I tried the typical unplug and replug the HDMI port.I reconnected the tv in the Sonos app, but in the app it only asks for the arc to connect.The 2 one SLs are, just like the sub and arc, part of my system according to the Sonos app. Edit: after using YouTube on the tv, the one SLs do work with the other

2
J
1 year ago
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sjimbobContributor II
posted in Home theater

Sonos Beam (gen 2) surround with One's does not show Dolby Atmos

Hi there,Recentely I bought the Sonos Beam gen 2 soundbar for my LG C1 tv. I connected it with a HDMI ARC cable and I made it surround with my two SonoS one's. The moment I wanted to experience the Dolby Atmos, I figured Netflix is only showing me Dolby Vision and no Dolby Atmos. The moment I unplug the soundbar Netflix is showing Dolby Atmos (since my tv supports this). I wonder if I am doing something wrong, but I thought Netflix would show me Atmos with this setup. Can somebody help me with this or explain why this isn't working?   If you need any more information, let me know!Thank you in advance!

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Corry P
1 year ago
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SkeebsContributor I
asked in Home theater

Sound Levels

Hi. I have logged a ticket with Sonos. But I thought I'd ask here. Listening to a playlist on amazon unlimited.  Some of the songs I can here at setting 12, but the next track comes in and is really loud. Sometimes the bass goes really heavy. I pause it, start again and it clears. We tested with support and thought it was an android issue,  but also does on IOS too. Been like it for a few months. I'm wondering if it's a track being played in Atmos and then the best track is HD??Is this a common bug? I read alot of various problems,  but not necessarily this. Thanks. Have a good day.

2
S
1 year ago
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Beekeeper StewartContributor I
posted in Home theater

Beam Intermittent Sound Issue Solved

Hi All,I was on the point of posting an issue but found a fix and thought I would share it in case anyone else is having the same issue.I recently bought the Beam (gen2) and 2 x One SL speakers. Almost immediately I had sound drop out and picture break-up.We previously had an LG wirtesed surround system with no issues.I spent an age trawling the community for a fix/solution, changing settings and options on the TV to no effect.Programmes on the TV were fine but switching to my Apple TV (4th Gen) caused all the problems.I switched from ARC to optical and back again with no improvement.The solution was simple enough, updating the Apple TV software to it’s most recent update.Immediately it has resolved the problem.If you’re having any issues, check your TV and peripheral kit software for updates. Hope that helps. Stewart

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Ken_Griffiths
1 year ago
K
KD3TBContributor I
posted in Home theater

Sonos Beam Stand-By Mode

My Sonos Beam is connected to my Samsung TV. It is plugged in to the TV using HDMI. When I am away for an extended time, I sometimes unplug the TV.   If I do not use the Beam for an extended time, will it go into a sleep mode or is it better to un plug  the power too.Thank you, Irwin 

2
Stanley_4
1 year ago
AZ_Kohler
AZ_KohlerContributor II
posted in Home theater

Sonos Arc

Can the clarity update be replaced. WTH why? 

2
K
1 year ago
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Lio69Contributor I
posted in Home theater

craquelures sur sonos Beam

Bonjour ma sonos Beam a des craquelures sur le dessus au niveau de la jonction tissus et plastiques est ce normal ?cdt 

2
L
1 year ago
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6twentyContributor I
asked in Home theater

AirPlay 2 works for exactly 1 hour and then disconnects - anyone else? (Sonos Arc)

I noticed that when playing music over AirPlay 2, the connection would frequently disconnect. So I started timing it from the moment it connects to the moment it disconnects, and found it to be consistently 1 hour exactly.Has anyone else experienced this? Any ideas what might be causing it?I strongly doubt that it’s due to wifi connectivity issues, because:it’s so consistent, and such a neat length of time, that it can’t be coincidence I have very few other devices on the 2.4ghz network (everything else is on 5ghz), so it’s not a crowded network, and the Arc has direct line of sight to the wifi routerThe only other info I’ve found on the internet is this ancient post from 2014: https://discussions.apple.com/thread/6138924. The only comment on that post suggests checking the router’s DHCP lease, but mine’s set to 10 days - not 1 hour.I also have a HomePod Mini in another room which I also AirPlay to from the same device (MacBook Pro 2019), and have never had it disconnect on me in the m

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Stanley_4
1 year ago
J
julienContributor I
posted in Home theater

sonos amp home theater

Hello  I currently have a 5.0 sonos system consisting of a playbar and 2 play:1 surround sound systems for the home cinema and a denon df107 system for the music.  My plan is to replace all that with the new generation sonos amp associated with two bookshelf speakers that have yet to be defined, connected via HDMI to the TV.  I have several questions about this:  - is it relevant to replace a playbar, for which I am disappointed with the stereo spatialization, by a sonos amp?  - what about the surround effect generated by the 2 play:1 associated with the amp? Are the effects well managed? Is there a degradation at this level compared to the playbar?

2
buzz
1 year ago
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babyarcosContributor I
asked in Home theater

Phillips TV does not have HDMI ARC or Optical ports

HELPJust bought Sonos Beam for my Phillips TV 46PFL3706/F7Tv does not have HDMI ARC or Optical portsHow do I connect ? 

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106rallye
1 year ago
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