Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

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  • 28,790 Replies
Ken_Griffiths
Ken_Griffiths
solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...
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GJK
started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...
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Corry P
Corry P
solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...
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4352 Topics

S
senderAvid Contributor I
posted in Controllers and Music services

Does anyone have a good whitenoise, nature MP3?

We use our Sonos to play whitenoise through pandora and although this works fine normally, it can go down when my internet goes down. Unfortunately, pandora offline mode doesn't work with Sonos.  Does anyone have a solid hour whitenoise MP3 that sounds full and good on Sonos?  The few I found online sound very piercing and hollow on a good speaker like Sonos beam. I'm wondering if anyone has a licence free MP3 of one that I could play through my local network. 

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buzz
11 months ago
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Dr. CogentEnthusiast II
posted in Controllers and Music services

How come the Sonos app doesn't prompt me if I try to add a redundant song to a playlist?

The Apple Music application will tell me that a song already exists in a playlist and ask me if I want to add it anyway. The Sonos application on my iPhone will let you add the same file indefinitely. This shouldn’t be a hard feature to implement. Please add it to the product.

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Corry P
11 months ago
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SontimContributor I
asked in Controllers and Music services

Amazon music

HiRecently on Sonos I can't view all my music from Amazon. Only the A's are showing. I've removed Amazon then reloaded,  no difference. If I go onto my actual Amazon music app all my music is there it's just not showing on Sonos app under my music.

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Airgetlam
11 months ago
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Bosola6Contributor I
asked in Controllers and Music services

Sonos app not casting

I have no problem casting music from the Spotify or Audible app on my cell phone to my Sonos Move. But the Sonos app itself is mostly greyed out and cannot find the speaker. On my laptop the speaker does not come up when I tried to cast from Spotify. I have a new computer and the recently installed Sonos app also can’t find find the speaker. On my old computer I also couldn’t cast from Spotify but I could cast from the Sonos app on my PC. Very frustrating.

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Sotiris C.
11 months ago
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GharaviContributor I
posted in Controllers and Music services

Changing to Sonos, can't make it stop

I bought some Sonos speakers last week and since that I encounter a strange issue I can’t figure out what causes it and how to make it stop.For the record, I use Spotify as music streaming service.The issue I have is that when I start to stream music in my car or phone it automatically changes to the speakers in my home. I’ve grouped 3 of the speakers as one group and one is separate. It always transfers the music to the grouped speakers. The odd thing is that I get the music to right unit, like when I’m in my car driving but after a couple of minutes it transfers the music to the speakers at home. If I redirect it back to the car it works fine, for a couple of minutes then it transfers it back to the speakers at home again.I never had this issue before and this started to happen as soon as I bought my Sonos speakers.

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106rallye
10 months ago
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mark bContributor II
posted in Controllers and Music services

My cloud home

Hello peopleOn Sonos it has my cloud home in the top right hand corner spyglass how can I use this especially as I have a Western Digital my iCloud which I already use for Sonos for local hard driveSo therefore, I would like to use this to set up playlists in my cloud home and access them, but I don't know how to get into it to perform this taskThank you, Mark  

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Jamie A
11 months ago
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mark bContributor II
asked in Controllers and Music services

Western Digital NAS Drive

Hello can I ask has Sonos changed their parameters in the ways of storing filesI have a I have a Western Digital my iCloud at home with all my MP3s on and I drop in an XML file into the list to create and receive my playlists on the hard drive😭 🫣I've been changing my files out and re-doing them I've deleted my playlists and I have tried to reinstall the XML file and it is not allowing me to add my playlist🤬🤬🤬🤯🤯Now these are large files talking of 9000 odd songs 60 playlists how is the easiest way to sort this out please🙏🏻🙏🏻🙏🏻🙏🏻This is how I've changed my XML file. Therefore it should be able to read it as all the music is there but not the playlists.Users/markburton/Music/Music/Media.localizedPublic/Shared Music Thank you very much, Mark

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Jamie A
11 months ago
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michael1982Contributor I
asked in Controllers and Music services

adding music library from phone (android) to SONOS 2 app

Hi,After last actualization SONOS2 “forgot” my music library (catalogue on microSD on android phone). I’ve tried to add new Music Library (Settings/System/Music Library/Configuration of Music Library/add) but app do not accept path to file (which I take from phone file manager) for exmpl: /storage/6231-6630/MUSICIt also asks for user and password which are described as optional - do I have to ad those too when file is not protected?Does any one know how to set path to the SD card ? If I knew the beginning of the path the rest would be easy...

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Airgetlam
10 months ago
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KES_DenmarkContributor I
asked in Controllers and Music services

How to see the whole text line in Sonos App

When I use Sonos app to play for example songs from Spotify or books from Storytel, I cannot read the whole text line, so I have to quess what the line is saying or to start playing by touching the line and then I see the whole text. But with 10 book/podcast lines all starting with the same words then it takes a long time to find the right one? Why isn’t it possible to show the whole text of the book, song, podcast?Picture of the Sonos App is shown where the last text is missing and picture of the Storitel app (Mofibo in Danish) is shown where the whole text is seen. 

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Jamie A
10 months ago
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new sebContributor I
asked in Controllers and Music services

Tune In - radio title not available

when I connect to a radio station via Tunein (FIP in France) on Sonos, It only shows the station name and not the title playing. The same radio on the web shows all titles in direct https://www.radiofrance.fr/fip 

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buzz
10 months ago
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pm2662Avid Contributor I
asked in Controllers and Music services

Sonos and Calm Radio issues

Anyone have any issues with CalmRadio lately?  

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Corry P
11 months ago
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acard317Contributor I
asked in Controllers and Music services

Volume Equalizer Button?

Hey Sonos and/or Sonos Community, Why in the App to control your Sonos speakers is there not a button to quickly align all your speakers to the same volume level? 

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Jamie A
11 months ago
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GambizonContributor I
posted in Controllers and Music services

Operating arc through TCL remote

I want to buy Sonos Arc. I have a TCL 98C735 (98 inch) . I want to make sure that whem i will connect the arc hdmi. I will be able to operate the volume through the tcl remote.It is crucial for me to use one remote with out an app and without the sonos remote.I talked with technical support and they say the best way to check it is to ask in this forum users that have tcl tv and see if it works for them.

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Jamie A
10 months ago
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PhilippeMAvid Contributor I
posted in Controllers and Music services

Change request - Making 'My radio station' a native Sonos application feature

As mentioned in a couple of other threads, TuneIn service comes into a new flavor. I have used the ‘My radio stations’ from the beginning for many years now. I have never used the other features of TuneIn and don’t plan to use them in the future.I kindly ask to integrate the ‘My radio stations’ as a native feature of the Sonos S2 application. This way I would not have to subscribe to a service I won’t use in the end. I’m sure I’m not the only user plagued by this unwanted change and this request certainly does not imply a massive redesign of the Sonos application.This feature was the reason I bought a Sonos system. It would be a pity if the future lack of it would be a reason to switch to another manufacturer since I’m otherwise very satisfied with Sonos.

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Sotiris C.
11 months ago
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PorkyMrBContributor I
posted in Controllers and Music services

suppression de la lecture de music de l'android

Bonjour à tous,Je trouve très dommageable que SONOS est supprimé la possibilité de lire des musiques embarqué dans l’androïde.J’ai acheté par le passé des CD transcrit sur une micro SD; depuis la dernière mise à jour il n’ai plus possible de lire à partir de mon Android.réponse de l’assistance : il faut prendre un abonnement.alors comme ça on paye deux fois les droits d’auteur. c’est une honte !!! 

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Airgetlam
11 months ago
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daviidcamContributor I
asked in Controllers and Music services

YouTube Music and Sonos S2

I recently installed YTM so that I can play music files located on my Android device.  The Sonos app lets me browse my media by artist and by album but will not let me browse by song.  I get the error message "unable to browse music".   The YTM app on my Android phone allows me to browse all of my songs but won't let me cast to Sonos.  I could be doing something wrong, does anyone have any suggestions or a work around?  Thanks. 

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Corry P
11 months ago
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IneedhelpContributor I
asked in Controllers and Music services

Navigating Sonos 1 and Sonos 2 apps

Hi,We own a Sonos Play Gen 5 and we were using the original Sonos App.Last week we purchased a Sonos One SL for the garden. This obviously requires Sonos 2 app.Since downloading the new app, I now can't use the Sonos Play Gen 5. How can I have the two systems please?I know the limitations around them not being able to play together and that is fine but I was still wanting to use the Play Gen 5 as it's only 5years old.Any advice welcome. Thank you

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Ken_Griffiths
10 months ago
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tcochran1Contributor I
posted in Controllers and Music services

Podcast Support

I am curious if you would ever consider adding podcast republic as a podcast service. As that one is my podcast program of choice. I switched to Pocket Cast as it works with Sonos speaker. I would prefer to only have the one as I like the interface on the mobile device better when I am driving. I would like to be able to have Podcast Republic work directly with Sonos as well, especially since recent changes do not allow you to play from your mobile device anymore.I know I will need to find a way to request Podcast  Republic to be able to support it. Just thought I would bring it up here first to see if it would be even make sense to support it on the Sonos system.

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Airgetlam
11 months ago
Z
Zita
asked in Controllers and Music services

Play music from mobile phone disabled

Why is the possibility to play music from mobile phone disabled in Sonos app version 15.4?

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G
11 months ago
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BobAdamContributor I
asked in Controllers and Music services

unsupported sample rate

I am getting an error message when I try to play something from my music library.It reads : "Unable to play....it is encoded at unsupported sample rate 24b22664 HZ" Any suggestions??

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G
10 months ago
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lmwimmerContributor I
asked in Controllers and Music services

deleting songs or artist on mobile

How can I delete songs or artists from my cell on the Sonos app?

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G
11 months ago
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NeugierigContributor I
asked in Controllers and Music services

kein Trueplay

Hallo.Ich richte gerade mein Sonossystem ein.Irgendwie finde ich keine Möglichkeit die Era 300 über Trueplay einzustellen.Unter "Mein System" und "Produkte" finde ich die eingerichteten Räume und gehen dann z.B auf den 300er aber finde nirgendwo eine Trueplay-Tuning Möglichkeit.Jemand ne Idee?

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Airgetlam
10 months ago
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johan_stalContributor II
asked in Controllers and Music services

Changing song

I have Sonos at 2 gyms.And at both of them SONOS can suddenly change song 10-20sec into a song…...this happens a few times every day.I have the latest update on both places so what else can i do?

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Ken_Griffiths
11 months ago
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DanilushkaContributor I
posted in Controllers and Music services

Sonos2 App automatically using wrong email to login to add a service

Sonos Controller for Mac: version 15.4, Sonos OS: S2When I attempt to add a service, the app applies a hard-coded email address to sign into sonos.com. It is the wrong address and not the one in my account settings, but I see no way to change it.

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controlav
10 months ago
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GunnarBdotContributor I
asked in Controllers and Music services

When is connecting Sonos to google home going to be available in Portugal?

HiI have been googling this topic for years now and I see no change in the answers. No one that actually know has answered. Everyone just believes.I don’t care what the problem is but I want to know WHEN this is going to work? What is being done? It is even more frustrating that it works in one country that we live in but not Portugal.

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Airgetlam
11 months ago
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