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Controllers and Music services

Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

4,362 Topics
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Ken_Griffiths

solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...

GJK

started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...

Corry P

solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...

4362 Topics

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Wylie_SContributor I

asked in Controllers and Music services

playbar and powerline adaptors

Hi thereI have tp link powerline adaptors hard wired to router and then to the playbar on the other side of the living room. They are definitely working as I have tested the ethernet signal with a MacBook. My issue is when I connect up the ethernet cable from adaptor to playbar it doesn’t seem to pick up the signal and it won’t let me turn off the playbars wifi. has anyone experienced this before? Hopefully there is a simple fix. Playbar disappears from my system often via wifi even though it’s in the same room as my router. Bt smart hub 2. Sonos have replaced the playbar twice now due to apparently dodgey wifi cards. Great customer service I must add. PlayBar was bought nearly 8 years ago!

1 year ago

mgerbasioContributor I

asked in Controllers and Music services

Music Choice Service

I’d like to request that “Music Choice” be added as a service so I can listen with the Sonos devices.

1 year ago

elangsruContributor II

asked in Controllers and Music services

Using buttons to control favourites

Is it possible to use the ERA speakers (or other speakers for that matter) as radio without using the app. Meaning you can turn on a favorite radio station from the top of the speaker and not have to start it from your phone.

1 year ago

jsebiriContributor I

asked in Controllers and Music services

Spotify

HI , I have 2 Sonos systems that generally work very well. They are 10+ years old.Problem I cant seem to figure out : My spotify account is available on all systems. When anyone is using SPotify on one of the systems , the system seems to think its me using it and because Spotify won't let my login us the streaming service on multiple devices at a time it shuts me off , and keeps the Sonos system working in one of my homes that is using the service. This is very frustrating when I am using Spotify away from the home , but another person in the home is using it and kicks me off. ANy thoughts here ?

1 year ago

NeilLContributor II

asked in Controllers and Music services

Is the 15.3 S2 Controller app update available for MacOS?

I see that the latest Controller app for MacOS is 15.3. The download page gives me 15.2. Is the updated controller available for download?

1 year ago

DickyWilkoContributor I

asked in Controllers and Music services

Can't connect to Play 5 on my Mac

I can’t connect to my SONOS Play 5 via the desktop Mac app, but both iPhone and iPad connect without any issues. Do I need an updated desktop app, or this something else?

1 year ago

James FisherContributor III

asked in Controllers and Music services

New Search screen in App

A recent update to the iOS app has given a new layout to ‘search’ with an ability to ‘switch to classic search’.The search results don’t show anything from ‘My Library’, neither results nor is it an option across the top where the other sources are. Is this a bug or how do i add my library to the searches. I can access my Music Library under the Browse function and search there but I prefer top be able to have all the search results in one place.

1 year ago

Gandalf11Contributor I

asked in Controllers and Music services

Play:1 sound jumps to 100%

Since update to 15.2.1 the sound on my Play:1 jumps to 100% after a couple of minutes running. No matter if I set the sound on the app or on the computer. Also if it’s radio or from my server in the same network. This is annoying and makes the system unusable… Any hint on how to fix this issue?

1 year ago

Hendrix8000Contributor I

asked in Controllers and Music services

Configuring the firewall Imac Ventura

My Imac has lost connection with Sonos since update to Ventura. Seems like a firewall issue,but can’t firuge it out

1 year ago

SubtropicsContributor I

asked in Controllers and Music services

Apple lossless

Hi all. A newcomer to the forum. I much enjoyed stereo pair of Ones (Sec Gen) and still have them, albeit in their boxes.It is good news for Era 300 having access to Apple Music dolby atmos already. I am an Apple Music subscriber and really wish to see native support for Apple Music lossless (CD or higher quality) streaming on dedicated 2-channel stereo Sonos products like ERA 100. I am pretty sure there are many people out there wanting to see this happen. So my question is if that is possible in near future?

1 year ago

PastorWynnContributor I

asked in Controllers and Music services

Apple Music Classical addition

Is it possible to Apple Music’s new “Classical” app to the Sonos system? Currently, I’ve only been able to add it to my iPhone.

1 year ago

Guillaume80000Contributor I

posted in Controllers and Music services

Sonos control

Bonjour,impossible de connecter mon sonos control acheté d’occasion. Aucun voyant ne s’allume qd j’essaie de le connecter à mon système sonos ! Merci pour votre aide !guillaume

1 year ago

ku4ttroContributor II

asked in Controllers and Music services

Sonos MacOS app atmos support?

Does the Sonos MacOS app (currently in 15.2) support atmos?(Using a macbook Air M1)

1 year ago

fredrickhwContributor I

asked in Controllers and Music services

How do I play a playlist from a media server like Media Monkey?

I am running Media Monkey 5 (MM5) on my laptop and have enabled both MM5 server and library.I am using the Sonos App on my Galaxy S22 Ultra and on my laptop.In the Sonos App I can see both the MM5 Server and MM5 Library including all my music and playlistsI select the MM5 library, then select playlists, then choose a playlist, and can see all the songsAt this point the only option I have is to add the Playlist to My Sonos or individually add each song - 1 by 1 - to the queue.What the heck am I missing? Why can’t I simply play a playlist from my MM5 server or library in Sonos? Why is this hard?If I choose a playlist that is saved on my phone I immediately get 2 buttons on top that let me play it or shuffle it. Is there a way to play a playlist on Sonos from a media library or media server?

1 year ago

WpartridgeContributor I

asked in Controllers and Music services

Sonos duplicated rooms

Hi, I have recently moved house and had to reconfigure my system. For some reason, Sonos has duplicated my 'Dining Room' so now I have three 'Dining Rooms', each with a separate component (see image). Is there a simple way to remove the duplicates and just have one Dining room with all the components in? Thanks

1 year ago

GRB2023Contributor I

asked in Controllers and Music services

Sonos Windows App not finding Sonos system

I recently changed the name of my Windows PC. Despite deleting and reinstalling the PC Sonos 1 software, the Sonos 1 PC controller no longer finds my Sonos system. The Sonos portable controller finds the system but cannot find the music stored on my renamed PC (even though the PC name and folder for the music source seems to be correct. Any ideas??ThanksRichard

1 year ago

passingcitizenContributor I

asked in Controllers and Music services

sonos apps skip spotify playlist issue

Hello. I have inquired before, but there is an issue where songs keep skipping when I play Spotify playlists on the Sonos application. I have tried changing all routers and even directly connecting, but the issue still persists. I have searched the Sonos community, and it seems like this issue has been repeating for several years. You can see that there are many inquiries about it. It wasn't this severe before the last update, but after this update, all songs are skipping. I want to emphasize again that this is not an internet issue. I have tried changing routers, pulling out all the codes, and even resetting the device. This issue only occurs with Spotify and not with other music platforms. Please forward this matter to your technical support team and resolve the problem as soon as possible.

1 year ago

RudieAvid Contributor I

posted in Controllers and Music services

Widget volume control - back button bug

Since a recent update, when you open the volume control on the android widget, the back button just decreases the volume of the entire speaker group. Whereas it used to just close the widget.Highly annoying trying to undo 10 years of muscle memory, please fix it!Happens on my phone and tablet so it isn't device specific.

1 year ago

melvimbe

posted in Controllers and Music services

Feature request: Atmos/stereo tracks via Sonos Radio

It’s only been a day with the Era 300s, but something I sort of picked up on with the Arc setup that stands out a lot now that I have two atmos capable rooms. I can’t use my multroom audio system to play atmos music in multiple rooms very well. The minute I group a non-atmos room into my atmos room, I lose atmos music where it can be played. Lowest common denominator. Sure, I could eventually add more atmos rooms, but many spaces will never makes sense for atmos. Bathrooms, garage, outdoors, etc.I think I understand why this is the case. Atmos tracks are complete different than strereo tracks...a different file is being played. Where as you can ‘extract’ mono from a stereo track for mono only rooms, You cannot do the same with atmos and stereo.So, what is needed is an audio format that contains a track in atmos and in stereo with all audio channels in sync. With this, your atmos capable room can play atmos audio while your rooms that are only (only?) stereo/mono capable can play

1 year ago

KaremaSamContributor I

asked in Controllers and Music services

"On this Mobile Device" does not show when browsing

Hello Community,I have acquired Sonos One (Gen 2). When I click on “Browse” the menu does not show “ On this Mobile Device”. is there any configuration to do prior to have it showing in the Browse menu? Thank you for your guidance.Sam

1 year ago

danieluk1984Contributor I

asked in Controllers and Music services

JayallContributor I

asked in Controllers and Music services

Amazon Music in Canada

I see there have been questions and issues over the years with accessing Amazon.ca music vs amazon.com . The latest answer is to change the country from US to Canada in my profile - how? I cannot find this anywhere. I did change my date and time to “Saskatchewan” and rebooted everything to no avail. I don’t have Alexa. I just want to listen to my amazon music Canada on my Play 1. Thanks for any help provided.

1 year ago

james14Contributor I

asked in Controllers and Music services

Spotify jumping tracks

Spotify keeps jumping tracks - reset network and reinstalled the app ?

1 year ago

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