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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,129 Topics
  • 58,526 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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stationtostation
asked this

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the on...
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6129 Topics
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dlpickworthContributor I
asked in Controllers and Music services
Pandora play modes in new app

Since the new app update this month, the Pandora play modes (e.g. Deep Cuts, Discovery, etc) is not visible.  Anyone know how to set that in Sonos, or did they eliminate it???

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2 months ago
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PCmagicContributor I
asked in Controllers and Music services
"New" app - what are you thinking about

I have contacted your support several times since may when you launched the new app version.Every time i get a real polite answer. We are working on this and it will be fixed en a couple of week.Now many “couple of weeks” have passed and absolutely nothing has been fixed. Actually ten “10” weeks.I still haven’t access to my music library (my primary source), cannot add to my playlists from other sources than Sonos own. it is a scandal and you (Sonos) have failed your customers to that extent. It's a mockery. I am now actively looking for a replacement for my Sonos, I simply have to have a more stable and reliable system.

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Pools-3015
2 months ago
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furacaoprProdigy II
asked in Controllers and Music services
Bug report: Stations not appearing on Recently Played

Hi @Corry P / @Jamie A / @Sotiris C., so many issues with the new app and so many threads, that I don't know if this one has been discussed yet, so I would like to report it to be sure it’s on the backlog:I use Amazon Music and I listen mostly to their Stations. When I play an Album from Amazon Music or Live Station from Sonos Radio they correctly appear on the Recently Played. But, when I play an Amazon Music Station, it doesn't.In 16.1 and before it always appeared. Could you add it to the bug backlog, please?Thanks

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Corry P
2 months ago
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RAFCZOContributor I
asked in Controllers and Music services
sonos error now

I’ve just upgraded to the latest version of the Sonos app, v80.05.04, but now I can play any content services!I have 3 services connected including Deezer and BBC sounds, and I can search and select music or radio channels but whenever I actually try to select and play something from Deezer I get an error “something went wrong try again” but it never works. Rafal

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2 months ago
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TwestoverContributor I
asked in Controllers and Music services
Product development

Have you considered getting people who actually enjoy listening to music to develop the app? It might be better if it was developed by individuals who actually enjoy listening to music and use the app. 

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Bumper
2 months ago
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stein067Enthusiast I
posted in Controllers and Music services
Articles about new app failure?

I am aware of four articles so far about the epic failure of the new Sonos app:https://www.theverge.com/2024/5/14/24156703/sonos-app-redesign-new-ama-complaintshttps://www.theverge.com/2024/5/9/24152675/sonos-new-app-bad-reviews-response-statementhttps://www.wired.com/story/people-do-not-like-the-new-sonos-app/https://www.forbes.com/sites/jonathanreichental/2024/05/09/4-lessons-from-sonos-app-upgrade-fiasco/?sh=3fc057d656ad Anyone aware of any others? 

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2 months ago
inopinatus
inopinatusProminent Collaborator I
posted in Controllers and Music services
Congratulations Sonos!!

When I google “worst app update of 2024”, you are the top hit in every country I have a VPN exit node for!It takes a very special kind of development effort and truly remarkable leadership for a consumer electronics manufacturer to achieve the coveted global #1 spot for any search, let alone one that is software related. SEO specialists around the world are jealous - well done. 

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Corry P
2 months ago
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DrMarcusBrowContributor I
asked in Controllers and Music services
Sleep timer in new app?

Is there still a sleep timer? If so, where?thanks

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2 months ago
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cpaqContributor I
asked in Controllers and Music services
Atmos vs Lossless iOS Airplay

So somehow playing music from iOS Music (and Classical) app through iPhone built-in speakers is giving you an “Atmos” playback experience but playing it through AirPlay on a Sonos Arc and 2 x Era 300 rear speaker array is giving you Lossless?   

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Bumper
2 months ago
Stuart_W
Stuart_WWorld-Class Superstar
asked in Controllers and Music services
Music Library Album search returns no tracks

Odd one here. I create a new album every year from Proms concert mp3s and store them in an album named “Proms (yyyy)”.Time was when I clicked on the album name when I searched for “Proms” under albums it would list all the tracks. Now on all those albums I get no songs (tracks listed). I can find them if I search the track individually and they play. I am getting this on the Mac controller, iPhone app and Sonophone app too. But other albums I’ve recently ripped eg “This is where I came in” by the Bee Gees shows the tracks fine if I search via albums and then click that one Really odd Any ideas gratefully explored!

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Ken_Griffiths
2 months ago
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billfallsTrending Lyricist I
asked in Controllers and Music services
Show composer info in track lists and song info screen

A thread here, “Show the Composer tag on the Now Playing screen,” started 11 years ago and was closed 4 years ago. Scores of users pleaded for composer information, essential for classical music and other genres, but Sonos didn’t add Composer to the Now Playing screen and afaik didn’t respond.I’m making the same request but for related Sonos controller screens: track lists (like album listings or Queue) and Song Info. For example, here’s a screenshot of the Song Info for a track on a classical compilation album. The composer, Stravinsky, isn’t shown anywhere in Sonos but the information is stored in the library: if I go to Composers and choose Stravinsky this album and track are listed.The only way I’m currently able to identify composers on compilation albums in Sonos is to go back to iTunes or dig out the CDs I have boxed in a closet. The need to do either is absurd.If someone at Sonos reads this, please pass it along to the development team. It is not a niche issue!

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2 months ago
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SayarRyanContributor II
asked in Controllers and Music services
new app is * garbage

Will you please just revert to the previous app until you've cleaned up your mess? Is nobody in charge over there?*Moderator Note: Modified subject in accordance with the Community Code of Conduct.*

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2 months ago
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Aussie GregContributor II
asked in Controllers and Music services
July 2024 Sonos Update - worth it or not?

Looked at my Sonos on the 16 July 2024 and noticed an update for my system (Sonos OS: S2).Is it worth updating, as my previous experience was dismal and disappointing and we all know how that May update went.What has been peoples experience with the July update??

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2 months ago
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User191056Contributor I
asked in Controllers and Music services
How to play local music directories

You say that the ability to play locally stored  music will be restored in July.  It is 21st July now. How long do we have to wait.Why was the new app released before this really important functionality had been implemented. 

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2 months ago
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Carl PContributor I
posted in Controllers and Music services
Wanting to let Sonos know how disappointed I am with the latest software

I’ve used and loved Sonos products for years, but the changes in the system over the past couple of months are terrible. The functions on the controllers are super slow, some features no longer work, and I thought I’d check out the site and see if there’s anything I’m doing that’s wrong, but everyone else is frustrated too. I have way too much invested to jump ship, so I’m going to wait for the updates. I’m just really disappointed that a company that was so innovative and had wonderfully functioning software has dropped the ball.

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Flattliner
2 months ago
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PaulusturnbullusContributor I
asked in Controllers and Music services
Top Tracks

Since the terrible app update, if I select ‘top tracks’ for a specific artist and press play, it stops after the first track and I have to select each one individually. Does anyone know of a solution so that they play through the list like they used to? Whilst not flawless, the app used to be intuitive and easy to use but now it’s the opposite…

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Stanley_4
2 months ago
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DrageyContributor I
asked in Controllers and Music services
Sonos App

Is there any way of rolling back to the previous app version, the new one is almost unusable, searching editing playlists. I am no just using Spotify and playing through speakers. Any suggestions or thoughts Sonos are not really responding to the community on any updates - or are they? 

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2 months ago
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Vixen341Contributor I
posted in Controllers and Music services
app skipping songs and playing in wrong rooms

I would like to know what happened here. Playing on my Sonos system last night. App is playing in wrong rooms and arbitrarily skipping songs. I have a large system play bass ,sub ones or twos .move and honestly not an inexpensive system. embarrassing entertaining and people can’t listen to what they want to listen .to you guys need to fix the problem here . Where’ s your quality controller in development? Don’t you check these things before rollout?  When will there be a fix? 

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2 months ago
Bumper
Bumper
posted in Controllers and Music services
next update July 22

FYI this article says next update not until July 22. The article also has info on what’s coming in August.  Sonos will reintroduce some basic features in its new app next week, including the ability to configure local music libraries. Those features were already in Sonos' old app, but were missing from the new mobile application the audio manufacturer released in May.Sonos will release the update for its new app on July 22, the manufacturer tells Tweakers. The biggest changes are in support for local music libraries. For example, the 'settings and configuration' of such libraries are now available via the mobile app. It is now also possible to search local music libraries in the app.Rest of the article here:https://tweakers.net/nieuws/224472/sonos-maakt-het-weer-mogelijk-om-lokale-muziekbibliotheken-in-te-stellen-via-app.html

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2 months ago
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Ratty99Contributor I
posted in Controllers and Music services
ruined my music enjoyment

I have the latest app, July 3rd, it's still total rubbish, it simply does not function, I love my speakers but hate the app, it has totally ruined my enjoyment of music in my house, if it fades out out another track I'm listening to randomly the fades back in one speaker, then goes off again, etc, I swear I will throw the f..ING speakers out of the window. It's so slow it is unusable even if the bloody music does come on. IT DOES NOT WORK!

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2 months ago
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RadvanContributor I
asked in Controllers and Music services
Tidal going FLAC

As lots of people know Tidal ditching MQA and moving whole library to FLAC ( finally) is that mean that we will finally enjoy Tidal in high res? Also they moving to dolby atmos and getting rid off Sony's 360. Anyone have more info about this?

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2 months ago
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caseyfastContributor I
posted in Controllers and Music services
Sonos app fails completely on Google Pixel 8

I was very unhappy with the last update to the app because of the missing features already mentioned by everyone. Now the app is completely dead. I have tried usual fixes such as rebooting my router, all connected devices, looking for updates to Android and Sonos, but the app will not open. Instead it appears momentarily and gives an error message. The app does not work on my Samsung tablet either. My only access to Sonos has become my laptop computer. I have invested thousands in Sonos products and am looking for other options. What are comparable products I can use to stream my home music library?

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press250
2 months ago
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weaver27Contributor I
posted in Controllers and Music services
Forced to update the sonos app on July 19 2024- last time I updated I could not play soundcloud

I reverted the app last time since I could not play my playlists on SoundCloud.   Does anyone know if recent changes fixed this?   If I cant use SoundCloud then all that money I spent on these 18 speakers was wasted.  That is 95% of the way  I use the app.  

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2 months ago
Bumper
Bumper
asked in Controllers and Music services
Qobuz Add Service Not Working

I’m unable to add Qobuz as a service to Sonos. It fails in the new app and desktop app. No error code just says unable to add.Anyone else having this issue or anyone able to add Qobuz to sonos recently?

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Bumper
2 months ago
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essgeeContributor I
asked in Controllers and Music services
Unable to connect Jazzed service to Sonos

When I have attempted to connect my Sonos account to the Jazzed service, the following error message gets returned: Invalid parameter: redirect_uriHas anyone else encountered this issue and, if you did, what did you do to work around it?

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2 months ago
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