Skip to main content

Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,085 Topics
  • 58,201 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
  • 336
  • 2196
S
stationtostation
asked this

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the on...
  • 53
  • 170
6085 Topics
C
cb2367Contributor II
asked in Controllers and Music services
How do I see what audio source is playing

I started out with one system - an Arc. Whenever I watched TV, the Sonos app would show something like TV audio - Dolby 5.1. Along with that, there was an option to increase/decrease the volume or even mute it. At one point, I decided to briefly play iHeartRadio on the arc. That now ALWAYS shows up.I recently added to my system (second TV) an arc, sub, and Era 100’s. I briefly saw the audio control options in the app when I selected the room and then viewed that system. Now the audio controls are missing for the new system and iHeartRadio still shows up.

9
R
2 months ago
H
HoytTContributor I
posted in Controllers and Music services
Trueplay

For what it’s worth I have experienced the same issues as most of the posts here regarding the recent upgrade. I have a beam, sub, and 2 100’s connected and they were clearly out of balance after the update. I have tried a number of times unsuccessfully to retune the system with Trueplay. Then all of a sudden today I try again and it tunes them immediately.

2
H
2 months ago
R
Ready AFAvid Contributor I
asked in Controllers and Music services
iPhone can no longer control Spotify volume

I’ve read a lot of threads about the Sonos app not being able to control Spotify volume.  This issue is different.My iPhone volume controls can no longer control Spotify volume through Spotify. It doesn’t work using the physical volume keys.  It doesn’t work using digital controls in AirPlay. It does work if I dive deep into Spotify controls and change in Spotify digital controlsAny way to enable Sonos volume control when using AirPlay and Spotify app?  Ideally using physical keys but at a minimum using a more accessible volume controller somewhere else.I have latest iOS, latest Sonos app, and latest Sonos firmware update.

9
M
2 months ago
G
Geoff in AusContributor I
asked in Controllers and Music services
How do I stream YouTube video sound from my TV to my Sonos speakers?

To stream YouTube music from my TV direct to my Sonos speakers should my optical cable be plugged into the TV at one end and the play bar at the other? This doesn’t work!

3
R
2 months ago
F
Fred_6Contributor II
posted in Controllers and Music services
6/17/24 update

Sonos dropped a new update today, and I was sincerely hoping that this one would (FINALLY) restore our ability to link to our local stored music, making it available through the Sonos Music Library.   Alas, despite that promise of a “mid June” fix, today’s didn't work.  I have a MacBook Pro (late 2018) running the latest MacOS. So does anybody know  the latest ETA for when we will be able to play the music we’ve purchased and stored on our systems, via SONOS? Perhaps as an aside, I cannot fathom why SONOS chose to take so much away from the many who have already invested in SONOS systems, so that SONOS can introduce new headphones.  There’s no way in hell I’m going to buy headphones from a company that took away some of the most relied-upon features for our existing SONOS products, to hit a release date for their new product.  Why would I assume any headphones I might purchase wouldn’t be treated the same way down the road?

2
C
2 months ago
J
jtkeepEnthusiast II
asked in Controllers and Music services
New app mid June update

Have updated my ipad iphone yesterday to the much promised Musik Library will be back but no and the back to tv after playing music on amp missing.The app even after all updates is rubish bring backthe old app please then the poeple can choosewhich app they want to use.

1
jgatie
2 months ago
U
UpHillBattleContributor I
asked in Controllers and Music services
Can’t use Roam with new Sonos app

I did the mistake of updating the Sonos app on my iPhone, resulting in losing the ability to play music on my Roam. The Roam shows up in the list of players, but I can’t make it play anything. When trying, the play button shows a spinning circle for a while, then the app states that an error occurred (no shit, Sherlock). Luckily, I haven’t update the app on my iPad, so I can play on the Roam from there.I’ve tried resetting the app, but that didn’t help.Any advise, or do I just wait for the app to get updated?

12
L
2 months ago
C
CMurryTrending Lyricist I
asked in Controllers and Music services
Imported Playlists after the May and June updates

I was able to get my Music Library working again after the May update but I cannot add/edit it without applying the June update(s).  I am afraid to do the update.  Has anyone applied the June update fixes and do you still have access to both your local Music Library and your Imported Playlists?I am running iTunes and the Music is stored on my C drive on my Dell PC running Windows.

0
C
2 months ago
M
marangogContributor I
posted in Controllers and Music services
Unable to Add Sonos Roam SL to System After Latest App Update

Hello Sonos Community,I am writing to express my frustration with the recent update to the Sonos app. As a loyal customer, I have always appreciated the quality and performance of Sonos products. However, my experience with the Sonos Roam SL has been disappointing.I recently purchased a Sonos Roam SL, excited to integrate it into my existing Sonos system. Unfortunately, after the latest app update, I am unable to add the Roam SL to my system. Despite following all troubleshooting steps and ensuring that both the app and firmware are up to date, the problem persists.This issue is highly frustrating, especially considering the investment I have made in Sonos products. I rely on a seamless experience and compatibility across my devices, and this disruption has significantly impacted my enjoyment of the system.I urge Sonos to address this issue promptly. It is crucial that updates are thoroughly tested for compatibility with all products before being released to avoid such inconveniences.

1
N
2 months ago
G
Graham KellyEnthusiast I
asked in Controllers and Music services
Sonos alarm - BBC sounds / My sounds / Subscribed - not expanding

BBC sounds is working fine on my Sonos. Before about a month ago, I could set my Sonos alarm to be a prog that I had subscribed to via BBC sounds / My sounds / Subscribed / select the subscribed set of shows / select the show. A month ago, the above stopped at the ‘Subscribed’ screen with no way to then ‘select the subscribed set of shows’.  This was on both my Samsung phone and the Windows PC app. Any idea why I cannot now select one of my subscribed programmes? Note this goes for all the options from the My Sounds page - the ‘subscribed’, ‘continue listening’ and ‘latest’.  None of them expand to show the selection of shows.  If I just go with selecting ‘subscribed’, the alam does not work and I get a standard Sonos chime in the morning.Help!  Please!!Many thanks.

3
H
2 months ago
D
dgs2001Contributor I
posted in Controllers and Music services
new app is just pants

What the actual *? Why would Sonos, a large company with high levels of investment available replace a working app with a junk piece of crap that is buggy, crashes, lags, pauses and lacks basic functionality???? Way to go. Just treat your customers like complete mugs.*Moderator Note: Modified in accordance with the Community Code of Conduct.*

2
D
2 months ago
C
CrampmanContributor I
asked in Controllers and Music services
No puedo actualizar subwoofer mini

He comprado un Beam 2, 2 sonos era 100 y un sub mini.A pesar de costar enlazar los era y el Beam, actualizarlos..., no tengo actualizar el sub mini, siempre me da el error 1000, 1001... He reiniciado el equipo, restaurado a fábrica, conectado por wifi, cable de red ... Y no consigo actualizarlo y por lo tanto agregarlo a mí sistema. ¿Qué más puedo hacer?

4
C
2 months ago
D
degsy_londonContributor I
asked in Controllers and Music services
Problems with the latest version of the app on Android

The latest version of the app on Android seems to causing no end of problems. Firstly, my Music Libary (from a NAS drive) disappeared and I've had to reinstate it (twice) via the Desktop app. Secondly, all my music art, stored in folder.jpg files, has disappeared.I have been using Sonos mainly via a Connect Amp for many years without problems. When will these issues on the new app be resolved?I would like to roll back to the previous version until Sonos sorts out these problems. How do I do that?

8
D
2 months ago
S
sslx2006Contributor I
asked in Controllers and Music services
Home music server

Does the new Sonos app support a network attached server?

0
S
2 months ago
Bitt
BittAvid Contributor I
asked in Controllers and Music services
Sonos Radio reauthorization real solutions

Apparently the issue with Sonos Radio has not been resolved at with me and some others.Sonos Support has not been helpful as of now. I have not seen a resolution on FB or Sonos community.Being on hold for 85 minutes is not helpful. I’m hoping someone has a solution. TYIA

0
Bitt
2 months ago
K
klewis00Trending Lyricist I
posted in Controllers and Music services
More issues with Apple Music on Roam and Move

After many hours of frustration with my full system and Apple Music (especially Lossless) with some help from this community, I used a workaround to switch to SonosNet by wiring one speaker.   This worked for me and ended the constant dropouts, loud bursts, delays, lag, etc.  See this post…https://en.community.sonos.com/controllers-and-music-services-228995/apple-lossless-extreme-dropout-stability-issues-with-multi-room-audio-6897710 Now a new issue…. I’m travelling in my RV with just a Roam and a Move (I know - “roughing it”).   Roam and Move show up in the app via “connect to new system”, and start and sync up immediately.   However within a song or 2, both will go silent, while the app still shows them as playing.   No errors, no sound.   Skipping, scrubbing, etc. does nothing.    Only happening with Apple Music.   I can stream perfectly fine from Amazon Music.  Suspect this may be the new Lossless support - but have no way of disabling it to test.Anyone else having Apple Music issu

0
K
2 months ago
J
johnbgukContributor I
asked in Controllers and Music services
unable to access access radio or my own music files

I know lots of others are angry about the state of the Sonos service but I want to add to the chorus. As of today I cannot access my favourite radio stations or my music stored on PC. Specifically re radio, I can access Radio Classique (France) from home in the UK via my web browser but not via Sonos. So it is not a rights question but a Sonos problem.

2
106rallye
2 months ago
B
BrcottenContributor I
posted in Controllers and Music services
rearranging the queue

Will the ability to re-arrange and delete songs from the queue be added back?

3
T
2 months ago
S
Steven_20Contributor II
asked in Controllers and Music services
Alarms - The app won't set a repeat alarm for Saturdays or Sundays

A bit of an odd one. It seems I can set repeating alarms for every Monday to Friday but it won't allow to set a repeat alarm for either Saturday or Sunday?Interesting I can set a repeating alarm for a Saturday or a Sunday if I include a normal weekday?Any ideas or suggestions?

0
S
2 months ago
J
Jeff1Contributor I
asked in Controllers and Music services
own music list

Cannot access my music on my iPhone 

1
jgatie
2 months ago
K
KiwiShawnContributor II
asked in Controllers and Music services
How do I turn off internet control of my sonos system.

When I bought my sonos system one of the features I liked was that it wasn’t controllable from the internet - you had to be on the local wifi to manage sources etc.  It appears that the latest(?) app release has now made this a thing, and now management of my music can be done from the internet.  Does anyone know how to turn this off??  I dont want external access to my home network to be enabled by default. Especially on a service that I was using a relatively weak password on because the previous risk profile was pretty slim. I know plenty of people might want this but I feel it should be an opt in.

9
K
2 months ago
K
klewis00Trending Lyricist I
asked in Controllers and Music services
Apple Lossless - extreme dropout/stability issues with multi-room audio

Since last week I’ve had major issues with multi-room (10 devices across 6 rooms).   I’m thinking this may be related to the newly added Apple Lossless support.    I can get 3, maybe 4 rooms to play reliably, but adding 5 or 6 causes major issues with constant rolling dropouts, eventually leading to some speakers just silent (although the app thinks they are playing).With Amazon Music, (which I don’t use, but tried it for testing), playback is stable.I can also play to all rooms/devices reliably with Apple Music over Airplay - including adding 6 more “rooms” through airplay.I have an Eero mesh network with excellent coverage, and I live in a rural setting so not a lot of interference from other networks.Anyone having similar issues?

16
K
2 months ago
H
HighlandyetiContributor I
posted in Controllers and Music services
Something went wrong: Try again

Something went wrong: Try again Sonos take your own app’s advice and try again, I used to proudly show off my Sonos set up and the ease you could play what you want and have it playing in multiple rooms at the same time. Today my mum was child minding for us and mentioned a song she hadn’t heard in ages, took out my phone tried several times to play the song that is in my several years old playlist but you guessed it: Something went wrong repeatedly where I finally admitted defeat and said I couldn’t actually play it or anything really. Bravo Sonos, and no I don’t want your headphones.   

1
D
2 months ago
J
JM505Contributor I
asked in Controllers and Music services
new sonos app

Does anyone know if deleting songs from a queue, the saving of a queue, and the ability to shift songs within a queue will be coming back? 

1
I
2 months ago
I
IonvetContributor I
asked in Controllers and Music services
Can’t add music services to the new Sonos app

I can’t add new music services to the new Sonos app. The app is up to date, I’ve tried restarting my phone, logging out and back in on the app, trying multiple times with Amazon Music and Deezer. The service page says that the service was successful added and I can return to Sonos app, but when I do it it says that the service couldn’t be added and try again later.

16
C
2 months ago
Terms & ConditionsCookie settings