Portable speakers

Get help with your Sonos Roam, and Sonos Move

  • 1,258 Topics
  • 7,034 Replies
ratty
ratty
solved this question

ROAM Compatible with 1st Generation Sonos

If you mean can Roam join an S1 system then the answer’s no. Roam requires S2.  
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Ken_Griffiths
Ken_Griffiths
solved this question

Sonos Move 2 compatibility with video projector

If you want to use Bluetooth, as mentioned in your post, you would need to attach a Bluetooth TX to the Optical-out port and pair that with...
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melvimbe
melvimbe
solved this question

hotel stay with a Move

Sonos products will not work on wifi networks that require a separate user name/password authentication or block peer to peer networking, am...
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1258 Topics

A
Abbafan1972Contributor I
posted in Portable speakers

Should I get the roam?

Hi there,I currently have 2 x bluetooth speakers that I use outside (Ultimate Ears Boom 3) which I can connect together and use them as a pair.I have a Sonos system indoors, but want a speaker that I can integrate with the existing Sonos system indoors, instead of using the 2 bluetooth speakers above.  Just for context, we have in the lounge:- Sonos Beam gen 1, 2 x Play ones and in the kitchen 2 x Play ones.  So can I integrate either the Roam or the Move onto the main system, so say, the Kitchen and Roam/Move playing the same music in the garden?  Or have I misunderstood?Is this a good idea to replace these 2 speakers with the Roam, I was looking at the voice activated one for the £20 extra.  I’m not sure I would use the voice activation bit, I as I just tinker with my phone to change the music anyway, as often Alexa doesn’t play what I want.Or would the Move better - it would just be used in the house or garden, so not for travel.  What is the sound quality like?Sorry for all the que

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buzz
1 year ago
M
Maxg16Contributor I
asked in Portable speakers

Sonos Roam

To Sonos .. I have to say that your product is the biggest pain in the a$$ to get going .. With todays tech .. Can’t we just get it so I turn it on and connect to Bluetooth like other speaker products  .. a bit frustrated !! Great sound .. crappy integration 

1
G
1 year ago
H
Hax_Contributor I
posted in Portable speakers

Sonos Move stereo pair issue

Hello, i just got two sonos move and i can't seem to connect both together, I'll have to switch off the first one before the second one can work or put it in Bluetooth mode. I have tried resetting it multiple times but i still end of with the same issue, if i do not switch off or change the mode of the first one, the other won't connect and show on the sonos app.

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buzz
1 year ago
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G6363366773Contributor I
asked in Portable speakers

How to clean my Sonos roam

I dropped my Sonos in playdough

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Corry P
1 year ago
T
TriwinnerjoeContributor I
asked in Portable speakers

Sonos Move not showing in app system

I have Spectrum and Eero mesh.  I have rebooted Move, reinstalled Move, reinstalled Sonos app.   I am at my wits end with no Move showing in my app.   

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Jamie A
1 year ago
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satriales1Contributor I
asked in Portable speakers

Can't connect to Roam

Hello,I’ve had my Roam for about a year and it had been working well without issues. In the past couple of weeks it started to cut out whilst playing, and I had to press the back button to get it going again.As of this morning it appears to have completely reset itself, green light is flashing and the app saying I need to connect it to the Roam.I’m logged in on the app, but it cant find the device, saying Sonos not found, make sure I’m on the same WiFi etc which I am.Not really sure where to go from here. If it isn’t connected, then how does it know I’m not on the same WiFi? Doesn’t make much sense to me! I’ve gotten one step further, the app can see the Roam and prompts me to click to add the Roam to my system which I’ve done. It then says ‘Getting Roam ready’ but after about 30 seconds I still get the same message that it can’t find any Sonos products. Moderator edit - combined posts so topic is still “in need of reply”

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Sotiris C.
1 year ago
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lv426525Contributor I
asked in Portable speakers

Random disconnects for Move & Roam SL (wifi)

It appears that Sonos support is backed up so I guess I’ll post my question here also… My existing system (two Ones (G2) & Sub) that are connected to the Boost do not have this problem. Apparently these two devices connect to my wifi and not the boost so I assume we will have to blame my wifi, yet the 66 currently connected devices which is a mixture smart TV's, streaming devices, security cameras, smart devices, etc... do not have random disconnect problems.I'm doing my share of searching, I see posts about Asus routers and disabling QoS or Airtime Fairness, some say nothing changes...So I guess I need to know what magic settings the Move and Roam SL require in order to work as expected.Honestly I expect these things to work with minimal screwing around because I paid for $ONO$... If the cheap $5 smart plug can stay connected to my wifi, why not almost 600 bucks worth of speakers?Router is Asus RT-AX92U AX6100

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Corry P
1 year ago
T
tedrecordContributor I
asked in Portable speakers

Roam Red Light Unable to connect

I have a ROAM and was set up in a small work room. I moved it to another room and then unable to connect to sonos system. When I pressed to start it has a red light so I’m kinda stuck. Looked up help but nothing popped up that was helpful. Any ideasThanks

1
Corry P
1 year ago
G
GusstaContributor I
asked in Portable speakers

Can't play Apple Music to Roam or Move

My Sonos Roam and Move are inside house and neither are playing on Apple Music but Roam is playing on Bluetooth.

1
Corry P
1 year ago
SarahN
SarahNHeadliner I
posted in Portable speakers

Updated nice feature in the S2 App

Hi AllJust wanted to post that I have found a new feature in the App which could well have been there for a while now.I am gifting a Roam SL to my daughter in a couple of weeks time, which as on my system. I re-set it today and boxed it up ready to take to her. Of course then it showed in the App as powered off. I was then able to go into the settings for the speaker, and actually hide the device from my system in the App which is a new(ish) feature I believe. This is a nice touch as now it shows as gone from my set up.I know this is a fairly new change as a year or so back, I had to return a Roam which had a fault and had to wait 72 hours before it would disappear from my system in the App (back then, this was normal behaviour).  

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Mr. T
1 year ago
O
ObjColumnistContributor I
asked in Portable speakers

Stop Sonos Roam Battery Light Periodical Pulses While Charging?

Hi, I have disabled the Status Light on my Sonos Roam to prevent it lighting up my bedroom at night, but leaving the Roam on the Wireless Charger, the Battery Light regularly comes on briefly as if I have just placed it on the charger. Despite the Battery Light only being on for brief amount of time it is disturbing in the middle of the night. I’m guessing this is because the Sonos is allowing its battery percentage to drop down to 99%, then start charging again back up to 100%, but surely this should be factored in. What can I do to stop this happening?

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buzz
1 year ago
H
Hat45Contributor I
asked in Portable speakers

I can not turn it on!

Sonos MOVE When the speaker is switched off, the microphone LED on top lights up white and after that the speaker cannot be switched on.I tried a factory reset, but it didn't respond to that either!What could be wrong?

1
Ken_Griffiths
1 year ago
K
KokdjenmContributor I
asked in Portable speakers

Sonos Roam pour paramétrer trueplay dans une pièce

Bonjour, Compte tenu de l’impossibilité d’utiliser mon smartphone Android ou mon IPad Pro avec puce M1 pour les réglages Trueplay, est-il possible d’utiliser ma Sonos Roam (micro) pour paramétrer une pièce via Trueplay ? Cdt,Laurent Placide

1
Jamie A
1 year ago
S
SENDOContributor I
posted in Portable speakers

power on tone required

This is a wish for the Sonos Roam.there is a tone for power off.It would be good if there was a different tone for power on.

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Corry P
1 year ago
M
MollieAContributor I
asked in Portable speakers

trouble getting my Sonos Move to stay connected

I have been trying to get my Sonos Move to connect to my app or the internet for a few days now. It will connect to one or the other, but not to both. I have restarted it, trouble shooted, anything the troubleshooting part of the Sonos website told me to do. Eventually it tells me “connected, you may not see it on the system, you can fix that in the app” and it makes me start all over again. 

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Airgetlam
1 year ago
S
SomecoolkidContributor I
asked in Portable speakers

pls help me with setup

I can't get my move to connect to wifi or Bluetooth any more  

1
Jamie A
1 year ago
D
DivContributor I
asked in Portable speakers

Can we set Stereo pair with 2 Sonos Roam

I have two sonos Roam, but only one is displayed at a time on app.Can we set up the two sonos Roam with Stereo set up?Please share how to do that?

1
jgatie
1 year ago
B
btopfContributor I
posted in Portable speakers

Roam Connection new network

Problem Solved  

1
Jamie A
1 year ago
H
henrisContributor I
asked in Portable speakers

Roam & UNPNP/SMB

Hello to all. My SonosRoam can't find unpnp or smb shares. This happened after changing the ac router to ax. But my denon ceol finds unpnp and nvidia shield tv finds unpnp/smb. Sonos connects to the router and the ssd connected to it, but it says that there are no media shares... Since my denon and nvidia find all shares, I don't want such advice that: you need to disconnect ax or something similar. If my old devices work with the new router, then I think that the problems are not in it. Thank you in advance for your suggestions.

1
Ken_Griffiths
1 year ago
I
I'mAMLContributor I
asked in Portable speakers

Sonos Roam SL & Alexa

I’ve just got a Sonos Roam SL - how do I use Alexa with it? Unlike on the Sonos One speaker I can’t see a little microphone?Thanks

1
G
1 year ago
R
RDOlsonContributor I
asked in Portable speakers

Line-in Support on the Move

Does the Move usb-c input support line-in?

1
G
1 year ago
K
KPennContributor I
asked in Portable speakers

Move Speakers and subwoofer

I have two Move speakers that I pair and use in stereo; can I add a subwoofer and pair with them?

1
Airgetlam
1 year ago
Dale Warner
Dale Warner
posted in Portable speakers

ROAM will not power on.

I am currently working in Pakistan - using my two ROAM speakers to provide my entertainment. They had been working for the first year and a half without issue. Then, last year I noticed that one ROAM would not charge above 94%. A rather long series of chat session with Sonos tech team can to the concluding that the battery was not apparently taking the charge. But, the second ROAM was having no issue. As of today, the first ROAM will not power on at all and the second ROAM is limiting its charge to 93%. I fear that I am about to retreat to silence… I have been using the magnetic wireless charger bases that are sold by Sonos. Thinking this may have been the issue, I changed to using the USB-C cord direct from a charging brick that is plugged in a wall socket.I was wondering if others have encountered this issue? I read through number of threads that seemed similar and have not seen any solution. I cannot even “reset” the device by holding the power button for the 12-seconds recommended

1
Dale Warner
1 year ago
J
Jp9518Contributor I
asked in Portable speakers

Sonos Move will not connect or reset

My Sonos Move will not connect.  I have performed all the instructions for connecting and resetting.  When power is first turned on, a white blinks.

1
Jamie A
1 year ago
W
WineröContributor I
asked in Portable speakers

Sonos Move losing and regaining contact

Lately, I have been experiencing increasing issues with my Sonos Move. I have a pair of Sonos 5 set up in my living room and a Sonos Move in my kitchen. While the Sonos 5 works perfectly, my Move has been intermittently losing and regaining contact, resulting in the music being interrupted or going completely silent. At times, it also produces a crackling sound. I have attempted to resolve the issue by rebooting it, but it has not helped. Additionally, the wifi connectivity appears to be functioning normally, and there is nothing nearby the Move that could be causing the problem. I am unsure of what to do next.

1
Airgetlam
1 year ago
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