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Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 5,704 Topics
  • 29,030 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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5704 Topics
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SprintMotoContributor I
asked in Home theater
Era 300s playing music as surrounds in August 2024

Im new to Sonos. I have Sonos Arc, and Gen 3 sub connected to Sony OLED, via APPLE TV.  They are working wonderfully.  I am tempted to add 2 Era 300s as surrounds.  But I also listen to music often.  I don’t know if software has been updated, or the app has changed or made a process easier so I’m asking again in August 2024. If I add the Era 300s as surround speakers and I stream music, through apple music.  Will the rear surrounds play stereo music automatically?  Or do I need to go into the app and change settings around?   And if I do need to change settings.  What should I do to make the ARC sound bar/Gen3 sub and rear Era300s play together in stereo to really fill the room? Sorry for a possible repetitive question.  Id like to understand a little more before spending a good amount on rear surround speakers.  Thank you

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N
1 month ago
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Sprky78Contributor I
asked in Home theater
surround sound

I currently have surround sound with a Sonos Arc, a Sonos One and Sonos one SL. Is it possible to add a Sonos Era into the mix? If not, is it worth it to swap the two Sonos one's out for the Era? Any advice appreciated.

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11 months ago
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AidybTrending Lyricist I
posted in Home theater
loudness toggle not working since 14.18 update

Has anyone else noticed their loudness toggle while using the Arc not working since the 14.18 update that fixed the trueplay and sub issues after the 14.12 update ? Mine hasn't worked since and I've been hoping updates after would fix it but none have, I've contacted support today but he said all he can do is pass it on for further investigation. 

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Corry P
1 year ago
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ofpmacContributor I
asked in Home theater
Speaker placement (worthwhile)

Hello, just a quick question hopefully. Some great deals right now on the Sonos Era 100s and just wanting to know viability of having a setup as per the image I have included (I wish I was able to layout the space the way I wanted, but I don’t have creative control, Ha!)Just looking to potentially add some Era’s as surrounds, never had a surround setup before and just wondering if this will work/be a viable option? Many thanks in advance.Regards,Mike 

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O
3 months ago
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chrislee100Contributor I
asked in Home theater
Using Stereo Receiver for rear Sonos channels

Hi...I have a Beam (V1) mounted under my TV for listening to video. I have my favorite old Pioneer SX-727 receiver for listening to music. How can I use the speakers wired to the Pioneer as my rear channels when listening to video? Is the Sonos Port product what will allow me to pick of the rear-L and rear-R channel, and plug them in as an Aux source on the receiver? (To be clear: Not trying to get audio out of the Pioneer into Sonos, only Rear channels out of Sonos into Pioneer.)  Thank you...Chris  

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Airgetlam
2 years ago
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texbruContributor I
asked in Home theater
Sonos play bar and sub gen 2 disconnects after less then a hour

I have two rooms with Sonos play bar+2 Play 1 and one sub. One room Sub disconnects after short period time and I get ?. Other room all is perfect.I factory reset sub unlimited times with same result. I factory reset all four units and regrouped them and setup surround group all working and after less then an hour I get ? instead of sub in S2 app. 

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1 year ago
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REDMOSQUITO75Contributor I
asked in Home theater
New Set up

Hi,Reasonably new to this, so please be patient. 😎I have just upgraded from a Playbar to the Arc, which obviously leaves me with what to do with the Playbar.Where the Arc now is I currently have 2 Play 3’s used as surround sound.However, in the room I am thinking of moving the Playbar to I have two ones.My question is am I better moving the Ones to match up with the Arc so that all the latest items are together, for best sound, or am I best leaving the 3’s where they are as I presume they are more powerful?the next question would then be if I set up the Playbar with the Ones, would that stop them from being able to play in Ulta HD on Amazon music, as the Playbar isn’t up to it?Hope this makes sense

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2 years ago
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Misty67Contributor I
posted in Home theater
High Expectations?

So I bought the Arc and used trueplay, like others I’m not getting any sense of height watching Atmos content. Ceiling is 8 feet high and flat and I’m sitting 6 feet away Arc is 6 feet from ceiling. I plan on adding rear speakers but not a sub as the room may be too small, any ideas? and are the rear speakers worth getting?

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AjTrek1
11 months ago
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MG1214Avid Contributor I
posted in Home theater
How to optimize my setup

Thank you to all who reply, I appreciate your help. Currently I have an Arc with a Sub 3 and a pair of Moves. They are two separate rooms. I have just now ordered a pair of Fives and a second Sub3. I would like to remove the two Moves, but keep them paired and now if possible with the Arc and Sub3 add in the two new Fives which will of course be a stereo pair and the second Sub3.This I believe will allow me to have a surround system. Is there a best way forward to achieve this? Thank you for any and all suggestions. I 

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M
1 year ago
Equuas
EquuasContributor II
posted in Home theater
Sonos ARC bot contexting with TV

My ARC has worked perfectly, then most recently along with many others, it stopped connecting to my TV.   It is also effecting the rest of my Sonos “rooms” because when I unplug the arc everything works.spent over 4 hours on back to back days with Sonos and troubleshooting.  That is literally a day of work.   Now they sent a refurbished replacement which had the same issue prior to being refurbished.  Can’t have a conversation with anyone about this, just emails back and forth every couple days.  

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Equuas
8 months ago
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vsharanContributor I
asked in Home theater
Era 100 and Playbar connectivity

Is there any way I can connect my Playbar to Era 100?

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jgatie
4 months ago
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Richie65Contributor I
posted in Home theater
Sonos Arc connection issues

Hi, I have just upgraded my Sonos soundbar from a Beam 2 to a Sonos Arc it seems fine however I cannot for the life of me get the Arc to connect to my Era 300,s I have reset the 300,s and turned the router off/on but the Arc won’t recognise the Era,s can anybody offer any advise as my patience has a hair trigger.Thanks in advanceRichard.

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5 months ago
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FrustatedContributor I
posted in Home theater
era 100 cut out and in when connected to surround sound

Beginning to realize you can't group the sonos products

2
Corry P
7 months ago
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OS-senseContributor I
asked in Home theater
GEN3 sub is quieter than before

ERA 100 is connected in stereo + GEN3 sub.Today I updated the Sonos App (Android) and I noticed that the subwoofer is much quieter than before. Regardless of whether I'm listening to music or watching movies on 5.1 Netflix. I boosted the sub to +10db but that just doesn't work well.ERA 100 and ARC work well.I uninstalled the whole configuration and reinstalled it, but nothing changed.It seems that the problem is in the SONOS 2 upgrade!

4
O
3 months ago
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Degras3310Contributor I
asked in Home theater
Sonos Beam gen 2 to TCL TV - No Sound Output

Hello Everyone,I am an avid fan of Sonos since beginning thanks to my father but now I'm getting real frustrated over a matter. I have TCL 43c645 tv that I bought last year and just bought Sonos Beam (Gen 2) with my first paycheck after university.Tv recognizes Sonos when I do the setup via app and connect to an Arc HDMI with no problems but there is simply no sound.I have factory reset the soundbar, plugged everything off from the TV (the Nintendo Switch, PS5 etc.) tried to do it again only with Sonos connected to TV. No result.I have checked the CEC and also approved it so that should also be fine.I am running out of options and this is simply very sad for me as I am losing my trust in Sonos :'(P.S. The initial setup with the app to my phone was already a nightmare but that's something else, that one got fixed :)Funny enough I have no problems playing music from the Sonos app (Spotify) to my Beam Gen 2 Soundbar.Thanks for the help everyone in advance! Please help this community membe

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1 month ago
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Grahamk07Contributor I
asked in Home theater
Sonos 5.1 on Kodi

 My Sonos app is showing that everything I play via my External HDD through my android TV is playing in Dolby Digital plus 2.0. I'm positive it used to play 5.1 with video that supported it and I have the speakers. I've enabled pass through on my TV and Kodi and checked a film on Netflix to see if it shows up as Atmos or 5.1 and it does. I'm also using the Arctic Zephyr skin if that causes any issues. Can anyone help?

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G
4 months ago
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sooner88Contributor I
posted in Home theater
Wifi Connection Issues - Playbar

I just moved homes, and we have ATT Fiber WIFI. When I go to connect my Playbar to WIFI as we did in our previous home, I get an error once I enter the WIFI password. I plan to swtich the route to 2.4ghz tonight to see if that will solve the issue, but I wanted to see if there were any alternative suggestions. I am unable to hardwire the Playbar, so in an attempt to alleviate the connectivity issues I purchased a Sonos Boost so I could run everything through the Sonosnet. The issue, however, is that with the Sonos app not able to connect to the WIFI, the functionality of the app is limited, including the ability to add a Boost. This has become endlessly frustrating, so I wanted to see if there were any solutions that I haven’t thought of yet. I appreciate it in advance!

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106rallye
2 years ago
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adamppContributor I
asked in Home theater
Beam Tivo Bolt Remote issues

I have a Sonos Beam (first version) that lives with a Tivo Bolt and a Sony Android TV. They worked together successfully for awhile but recently the Tivo remote will no longer control the TV volume or on/off functions. I have re-paired the remote with the TV and all Tivo functions work including channel up/down, but volume and on/off now have to be accessed through the TV’s remote.  The Beam is connected to the TV through an HDMI eArc port. 

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buzz
1 year ago
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LadynewtContributor I
asked in Home theater
home kit query

hi there.  we’ve moved into a house with an old Sonos amp powering our kitchen ceiling speakers. we’re running it off S1 along with two rooms of IKEA bookshelf Sonos speakers. if we purchase a new sonos amp will that just plug in and power the ceiling speakers? then if we purchase a Beam 2 bundle with sub, could that work alongside the IKEA bookshelf speakers already in that room  for surround sound? thanks!

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1 year ago
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Mart1959Contributor I
asked in Home theater
kan sub niet toevoegen

Kan sub niet toevoegen. Arc en five werken goedAls ik de sub wil toevoegen dan sluit de Sonos app. Ook maak deze automatisch een tijdelijke sonos wifi verbinding wat ook niet werkt. Sub reeds gereset. Lampje knippert groen-witHoe dit op te lossen? Moderator Edit: Google Translate- Cannot add sub. Arc and five work wellIf I want to add the sub, the Sonos app closes. It also automatically creates a temporary Sonos WiFi connection, which also does not work. Sub already reset. Light flashes green-whiteHow to solve this?

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3 months ago
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MaddieJContributor I
asked in Home theater
connection problems

Hi , we have a beam and two sonos ones.  All have been working for months with our tv sky box and playing music through Spotify , but for some reason they have dropped off the Internet and won't recognise and connect anymore .  We've turned the router and the sonos products on and off several times but to no avail. Any ideas and help.much appreciated.  Maddie

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Airgetlam
1 year ago
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JovieDContributor I
posted in Home theater
Sonos Port to Turntable/CD switch

Hello,just connected new port to turntable.  Sounds great!!  Is there a converter switch setup to switch from turntable to CD changer given there is only one line in connection?  At this outrageous price, I’m not buying 2 ports!Thx

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Airgetlam
8 months ago
3
36DuffContributor I
posted in Home theater
App does not connect after using HDMI connection with TV

I set up my Beam, Sub and two One SL’s and the app worked great, once I used my tv through HDMI ARC the app no longer connects?  The only way I have been able to fix it is but completely resetting everything, other options or corrections?

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Airgetlam
3 years ago
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JamesWessexContributor I
posted in Home theater
Unreliable phone connection to Sonos

I have a Google pixel 3a which I use to connect to my two Sonos One SLs. Occasionally it works perfectly, and when I am in the middle of using it (e.g. go to change a song) it is usually fine. However, when I first begin to try using it, it almost always fails to connect. I close the app and reopen it but doesn't help. It always seems to take a few minutes to get going. I get a variety of error messages, most often 1001 or 1002. My partner has a Google Pixel 5 and never has this problem Can anyone help? I saved up for a long time to afford good speakers, and it's very frustrating to have them malfunction all the time. Thanks,James Diagnostic ref: 1932698396

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J
3 years ago
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gandalfthekingContributor I
posted in Home theater
List of Movies with Dolby? (Slightly DTS related, lol)

Hi all, (4K Movies specifically)No I didn’t do my research, but have a small room and find the Beam is super, so am sticking with it.I have a few movies on my hard drive which I have needed to re-download as long as I can find Dolby versions….I could just change my LGTV sound settings to ‘pcm’ rather than ‘auto’ for every DTS movie, but that’s a slight drag.Don’t want to focus 100% on one title, but as an example I’ve been looking for the original Alien movie, but every 2160p example I can find has DTS. So I was wondering if there is a website or source which lists movies that have Dolby sound?May be a long shot but thought I’d ask anyway. Thanks

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G
3 years ago
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