Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

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Music Services and Sonos

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The Sonos Apps - An Introduction

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Edward R
Edward R
started this topic

Sonos Controller Software Downloads

Trying to find where to download the Sonos Controller Software?  The Sonos software is available on our support page and you can find direct...
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5678 Topics

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AudiosymbolAvid Contributor I
posted in Controllers and Music services

How much does Trueplay clarity improve over time ?

Have used trueplay in a number of settings at home  which involves  stereo pairing of the era 300 with a sub mini … Initial impressions post trueplay at the various locations appear attenuation of the high frequencies ..a quick A/B  with and without Trueplay confirms this in my case  … However does Trueplay improve over time and if so what sort of timeframe ? 

21
A
5 months ago
Keith N
Keith NSonos Staff
posted in Controllers and Music services

New Sonos App and Accessibility

At Sonos, we take accessibility seriously and aim to build listening experiences that everyone can enjoy. The redesigned Sonos app was built from the ground up to support both modern and future Sonos experiences, and as part of that, we’ll be implementing ongoing improvements and enhancements over time. On May 7, the app will have basic support for screen readers, allowing you to swipe through and read through all items on the screen. Following launch, ongoing improvements to the accessibility of the updated mobile app will remain a top priority. A software release available May 21 will improve screen readers so you can select items on screen in any order. Further improvement will be added to the experience regularly until we reach parity with the S2 app by late June.  In the meantime, the Sonos Windows and Mac applications will continue to operate as normal until our new web app has met our accessibility standards. Thank you for your patience as we continuously improve the accessibili

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K
12 minutes ago
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snoridgecfContributor I
asked in Controllers and Music services

Post app update music services don’t work

This update is missing a lot of features that were previously available. We use this in our gym to manage our Sonos system. After the update FitRadio no longer works as none of the genres, playlists or favorite artists/DJ’s are visible. Even after removing and reauthorizing the service. So a paid for service is worthless currently. Pandora is limited in functionality after the update as well. Not sure the purpose of this update but Sonos should provide an opportunity to roll back or fix asap. 

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14 minutes ago
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DrMarcusBrowContributor I
asked in Controllers and Music services

Sleep timer in new app?

Is there still a sleep timer? If so, where?thanks

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Jamie A
21 minutes ago
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bogeyjContributor I
asked in Controllers and Music services

New app for IOS

Where is the sleep timer on the new app. I use it regularly.

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Jamie A
27 minutes ago
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Joe DaxContributor I
asked in Controllers and Music services

new app

I just installed the new app and at first sight it‘s totally crap :(First thing I want/need to do is set a new alarm clock for tomorrow morning… hard to find the function at all. Easy access is something different… setting new times is not possible - function will be available with future updates… honestly????please tell me this is not what you really release! Give me back the old app! Now!!!

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L
32 minutes ago
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David WarrenContributor I
asked in Controllers and Music services

unable to add songs in Apple Music to queue with new sonos app

I just updated to the new Sonos app which looks great. I use Apple Music and there’s no way to select an individual song and add it to a queue. The “play next” and “add to end of queue” options are gone. The only option is “replace queue”.  This is a big bug as I use and revise my queue all the time. Will this be addressed in future updates?

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D
1 hour ago
webmink
webminkAvid Contributor II
asked in Controllers and Music services

Web app - Play a tracK?

My Bandcamp subscription to Peter Gabriel just dropped two more tracks onto the “Lunatics in the Big Room” bootleg he issued us. I can get the album up in the web player, but there is no way to play an individual track - all I can do is play the whole album and then skip the tracks I have already heard. What am I missing? The tracks look clickable, but clicking them does nothing, and the dot-menu is greyed out.  

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webmink
1 hour ago
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Stax PerfectionContributor II
posted in Controllers and Music services

New GUI, Same Disfunctionality!

I haven’t even checked other posts and them likely seeing to the choir here, but I’m at least vaguely amused by the new Sonos app that is more difficult to navigate through and has the same exact issues as the previous app. Now they’re just harder or impossible to get to. I haven’t even checked other posts and them likely seeing to the choir here, but I’m at least vaguely amused by the new Sonos app that is more difficult to navigate through and has the same exact issues as the previous app. Now they’re just harder or impossible to get to. For example,well, this might be a new issue, the app continually tells me that it is playing in the living room, even when I select other rooms. Let me change. So, that’s cool.  Well, this might be a new issue, the app continually tells me that it is playing in the living room, even when I select other rooms. Let me change. So, that’s cool. Then, I can usually not be able to play my radio news station, because it will select another station. This tim

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2 hours ago
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afroduckContributor I
posted in Controllers and Music services

Roll back this release to S2

Please bin the new app and let me have s2 back. I mostly listen a premium radio station and now I am unable too, aswell as numerous other issues.

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3 hours ago
Cococo
CococoChromatic Producer I
asked in Controllers and Music services

New Sonos App - Deezer How to know if the title is flac or mp3

All is n the title. Thanks in advance.

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Cococo
5 hours ago
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castallaLocal Superstar
posted in Controllers and Music services

Web app rubbish

 

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C
6 hours ago
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bamber2001Contributor I
asked in Controllers and Music services

New, May 2024 Sonos S2 app network access

I’ve just upgraded to the new, May 2024 Sonos S2 app.  It wants local network access (photo).  It already has this.I’ve toggled Sonos’ local network access on and off in iPadOS settings.  No luck.  The app just keeps asking for access.  I’m now unable to use my Sonos system from the device I use most.Does anybody else have this problem, and is there a solution other than to wait for Sonos to fix it?Peter  

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7 hours ago
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Rob.nlContributor I
posted in Controllers and Music services

New Sonos v80 app is so annoying

I just downloaded the new v80 Sonos S2 app and first impression is not too good. Hope they change this soon. This is what is foundThe app gives an error when trying to play a radiostation on MyTuner Radio service in the Recently played section.  Some contact card are so big that when you want to swipe down to close it, I open the Homescreen/Lockscreen of my iPhone. When I want to play a radio station from the Favorites section an additional unnecessary card is opened with only a Play button. Why not start playing without opening this screen? The favorites are now mixed. So Spotify and RadioStation favorites are in one list. That is annoying.  The list of favorites is not sorted in any way neither can they be ordered according to my favorites.  The room for the name of the system on top of the Home Screen is very limited and so, it is always abbreviated with dots.  What is your annoyance?

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9 hours ago
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castallaLocal Superstar
posted in Controllers and Music services

New app has screwed up my Audible access

I use the audible UK library.   This is accessible using the old S2 app.  Using the new Web app, this defaults to Audible.com and my library is no longer available.😝 Best descriptor for this catastrophic update: car crash, dumpster fire, piss up in a brewery.  You choose!   

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11 hours ago
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ViperV-12Contributor I
posted in Controllers and Music services

latest update May 7 2024, no songs in queue

So download the latest update and in my opinion it is a POS.No songs show in the queue so can’t add or remove songs, can’t see what’s going to play, can’t access to select crossfade. 

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V
16 hours ago
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SignmanContributor I
asked in Controllers and Music services

playimg music on 2 different devices - new Sonos App

Whilst my tv is playing through my arc speaker and shows on the app it is doing so then how do I play music on my roam and move using the app?

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Airgetlam
21 hours ago
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Geordieshorts74Contributor I
asked in Controllers and Music services

Redesigned Sonos app and compatibility with voice-over screen reader in IOS

Hello has the forthcoming redesigned Sonos App (announced on 23rd April 2024) been tested for compatibility with the voice-over screen reader in IOS? I am totally blind and currently use sonos very successfully with the S2 app on both my Iphone and Ipad. can you confirm whether the app has been tested with voice-over and that it will continue to be accessible to voice-over users. I am slightly reluctant to update if the app ends up being less accessible to me. at present the current app works beautifully with the exception of a few minor quirks. Thanks for any info you can supply. Best wishes Angus

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22 hours ago
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Phildoyle55Contributor I
asked in Controllers and Music services

Replacing my NAS drive with Cloud storage

My Sonos system is now 10 years old and i purchased a NAS drive to store my music collection on and to use with my Sonos system. I am now having problems accessing my NAS drive using my laptop running windows 11 which i have resolved by changing the SMB settings but it creates potential security issues. Also my NAS drive will not last forever and this is an example of it becoming unsupported and obsolete. So i either need to buy a new NAS drive or move all my music and files over to Cloud storage subscription such as my Google drive or MS365. I have considered using Spotify but it is too much each month for the amont i would use it plus i have already purchased a lifetime of music and have it stored on my NAS drive. My questions are;Do Cloud storage subscriptions work well with Sonos or do you experience drop outs and failures? What new NAS drives would the community recommend? Does anybody use Plex media server as this was recommended by Sonos support?

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1 day ago
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Todd_22Contributor I
posted in Controllers and Music services

Please improve associated product selection process. Please.

I know that the “associated product” is the first speaker that responds when starting a controller.  I’m simply expressing some frustration at how rudimentary that process is and how annoying it can be when you have a lot of Sonos products that you’ve accumulated for about a decade.  I have a mix of about a dozen speakers, with my oldest being ten year old Play:1s and my newest being an Arc. I notice that my Sonos controllers (both desktop and Android) are much, much more responsive when the associated product is the Arc or the newer Five. However, my controllers seem to have a knack for finding one of the older Play:1s.  The phone and desktop controllers consistently find the oldest speakers in my system when starting up and they’ll be sluggish and the queue is harder to manage.  When the associated product is one of the speakers I’ve added within the last couple years, the controller is much more responsive.  It’s a stark contrast.Like I said, I know how the associated product select

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DaveHamilton
2 days ago
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C BarkContributor I
asked in Controllers and Music services

Spotify Playlist within Sonos App

How can I show recently added songs in a Spotify playlist that I created within the Sonos app? 

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C
5 days ago
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GTSeattleAvid Contributor I
asked in Controllers and Music services

Playlists and Sonos Queue

Is there any way with Sonos to “lock” two or more songs to play in specific within a playlist or queue?  In other words, if “shuffle” is selected, can two songs be chosen to always play together despite shuffle?  (I know I can always play the same queue in the same order without shuffle - just wondering if there is any way to “lock” songs together.)

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Airgetlam
8 days ago
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NgggggggContributor I
asked in Controllers and Music services

delete account

I’m trying to delete a duplicate account so I can change the email on my existing account. Can you do that?

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N
10 days ago
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Russell.VSSContributor I
posted in Controllers and Music services

Feature request: Apple TV with Sonos App

As a custom integrator I feel very strongly that Sonos should have an app on the Apple TV device. I understand that Sonos wants to be able to manage every aspect of their ecosystem but since 99% of my installs has an Apple TV, I think Sonos should offer a paid app to stream directly from the Apple TV. Some clients don’t want a universal remote and just want to use the Apple TV remote, and some control systems don’t work well with Sonos (I’m looking at you Control4). So to me it looks like a niche Sonos can profit from. Make it less than $50 per Apple TV device and I guarantee I can sell that as a line item in every bid. Make it possible for me to purchase licenses and install them in-app and we’ll be good to go. Maybe it’s too much to ask for or perhaps Sonos’ licensing deals with streaming services aren’t able to extend to a third-party device, but I’d be very happy to see this developed one day.

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Airgetlam
13 days ago
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Nightman67Contributor I
asked in Controllers and Music services

Volume randomly

Scenario: I work in an agency where Sonos speakers are used in 3 areas. There are 4 Sonos One speakers in one area. 4 Sonos One speakers in another and 3 downstairs. We’ve even got a Sonos Five somewhere. These speakers are all on the same WiFi network but are grouped together in their respective areas, with individual speaker names and each area controlled independently of each other via 3x separate iPads.Problem: When listening to a Spotify playlist in one area, the music might change to one of the other areas choice and the volume spike to MAX. Even though no one has touched either iPad or speaker. We try to turn the music off or down and it just jumps straight back again. We’ve tried setting volume limits to ‘ON’ and at 40% on each speaker but although that seems at first to work, soon defaults to ‘OFF’ and back to maximum volume. We try tapping ‘pause’ on the top of a speaker but it starts again almost instantly. This happens randomly, and things can be fine for a few days but the

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Airgetlam
13 days ago
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