Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,087 Topics
  • 24,187 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3087 Topics

Johnny Neat
Johnny NeatContributor I
posted in Amazon Alexa and Sonos

Dolby Atmos & Windows Sonic? Plus, is Alexa etc., coming to the other Sonos speakers?

As someone considering joining the Sonos family, I'm wondering if there has been an update or news on when or if Dolby Atmos or Windows Sonic is coming to Sonos in a new product speaker? Plus, is Alexa etc., coming to other Sonos speakers? Anyhow, I would hate to purchase anything to find out Atmos and Sonic ready speakers would be arriving right after.

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mike1726
6 years ago
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andrew pContributor I
asked in Amazon Alexa and Sonos

Getting Alexa to play over multiple groups

I got alexa connected, but I cannot seem to get her to play on more than one room at a time. She does not recognize Everywhere and she doesn't response to "play X in Kitchen and Living room" just one or the other.

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jgatie
6 years ago
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Jon MarzContributor I
asked in Amazon Alexa and Sonos

Playing music on my Sonos Play 1 with Amazon Echo Alexa

I want to ask Alexa to play music through BOTH its own speaker and my Sonos speaker. It seems to only play through EITHER. Is there a way to play through both? The Sonos app doesn't seem to allow the Echo to be part of the group that the Sonos speaker is in.

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jgatie
6 years ago
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CJS-TregarContributor I
asked in Amazon Alexa and Sonos

Beam Paired with 2 Sonos One (with Alexa) + Sonos 1

I have received and configured the new BEAM and grouped it with two Sonos Ones with a Sony A1. The Beam is ethernet connected to the house network and ARC connected via HDMI to a Sony A1 TV. I also have a Sonos 1 in a separate group. Alexa is working on the Beam and L/R Sones Ones - answers questions - tells the time - controls Hue lights etc. However: Alexa - when requested to play music from Tune In / Amazon Music etc (all configured in the Sonos App) - acknowledge the request. "Play WSM Country in Tune In"... response... Playing WSM Country. "Play Freedom 90 by the Bellas"...response... Playing Freedom 90 by the Bellas etc etc. But - NO Music - no Internet Radio. ** The Alexa App is unable to discover any new devices. ** I also have a Sonos 1 - called PATIO - when summoned from another Echo device "Play LBC radio from Global Player on Patio".. response ... Playing LBC Radio on Patio... again no Radio. ** Everything works fine - the

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C
5 years ago
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Michael_269Contributor II
posted in Amazon Alexa and Sonos

Sonos and Alexa - Ducking

Ducking- Hi is there any signs of a resolution to the ducking problem as it is really annoying. Got three Echo dots for me and the kids for Christmas adnd someone is forever asking alexa a question and everyone else's experience of Sonos is affected. Please help soon otherwise it is going in the cupboard until sorted!

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jgatie
6 years ago
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greyowl998Contributor I
asked in Amazon Alexa and Sonos

Beam, Alexa and Samsung TV remote can't control volume

Connected a Beam to a Samsung mu6400 40 inch TV via HDMI/ARC and installed Alexa. Beam works as well as it does on my other Sonos players/amp - with streaming services and local NAS Alexa seems to work OK - its my first use of this. The TV remote vol up/down works with the soundbar but shows 'device input' on the screen when I change volume. I tried to switch on TV with Alexa - OK and change volume - again OK. The problem is that, after issuing an Alexa command, the Samsung ( standard or smart ) remotes volume/mute buttons stop working. Only way to get working again is to switch the TV off/on. I've checked and even when the only command to Alexa is something unrelated to the TV e.g. "what's the weather", as long as the TV is on, the remote volume control stops working. NB: anynet + / HDMI-CEC is enabled on the samsung; there are no other HDMI devices attached to the TV. Even when the remote is not working, I can still change the Beam volume OK using the app (IOS ). I'll just put

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G
4 years ago
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KJDContributor III
asked in Amazon Alexa and Sonos

Caling people via Alexa who are stored normally on your normal mobile, from the contacts - can it be done (UK)?

I have tried to ask Alexa to call eg. My husband, it says it can not. I thought it could do this? or this only alexa to alexa at present?

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biffta
6 years ago
SkipperGreg
SkipperGregContributor I
posted in Amazon Alexa and Sonos

Alexa Not Recognizing Sonos One (Gen 1) Speakers

Known bug (on Sonos support page) that with the March 14, 2024 Alexa App and Sonos 1 app updates, Alexa voice does not work on the Sonos One (Gen 1) speakers. When I look at devices in the Alexa app it says my 2 Sonos One speakers are unresponsive and offline. I’ve tried to clean out or log out of all apps to get my Sonos speakers to work with Alexa without success but have further data to support that the latest Alexa app (updated 3/14/2024) is recognizing my Sonos One FIRST Edition speakers as SECOND Edition speakers and that explains why they are not working. See screen shot below of my devices in the Alexa app for that corroboration.i tried to email this to Sonos (support@sonos.com) but got a reply saying that address is not monitored. A support link for posting was provided but that is the generic support page with phone and chat but no way to submit any info except here. Hence this post to share with Sonos and the community. As mentioned, I have Sonos One GEN 1 (first edition) bu

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B
1 month ago
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nightfreightContributor I
asked in Amazon Alexa and Sonos

Alexa groups

I have 4 x play 1's and Sonos ONE these are all located in different parts of the house. on the Alexa app I have created a group called everywhere and added all the speakers to that group. If I ask Alexa to play xyz everywhere it says it cant find a device or group called everywhere to create a group go to the settings in your Alexa app. When I go to the app the group is already there and created, I have tried deleting the group and reforming it but still get the same message. What I am trying to do is simply create a grouping of speakers and get Alexa to my Spotify playlist through that group. Is this possible ?

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UKMedia
6 years ago
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kevedwards98Contributor I
asked in Amazon Alexa and Sonos

Sonos Play 1’s connect to Alexa

Hi, I have already looked at a few threads but am still confused. I have two Play 1’s (the original ones). I want to get Alexa working through them, what is the best way. Do I need to upgrade to the new Play ones or just buy something like the Echo dot which is much cheaper.

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K
6 years ago
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pmeverettContributor I
asked in Amazon Alexa and Sonos

Multiple Sonos separate wifi

I have a 3 story townhome with multiple Sonos, Play 1(2), Sound bar, amps, Play 3 etc. on different floors and I use Amazon Echo on the floors too. I do have a son that lives with me and was using an Amazon Echo at night to play a fan sound (white noise) at night to reduce any noise he may hear when I get up. I bought him a Sonos Play 1 for Christmas to use for this purpose plus to listen to music etc in his bedroom. I have read that when we use the Echo dot in my room to turn off/on lights etc, it reduces the volume of the one in his room (phrase is ducking I have learned). In deciding on how to resolve this issue, since I usually am up for work at 4:30am, taking dogs out etc, I thought I could setup a guest network on my Eero system and he could connect his to that network and it would stop the ducking. The Sonos play 1 will not connect to it at all. So it's a secondary network on the same router. Not sure if the issue is the Sonos or it's the network. Is this at all possible? We

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UKMedia
6 years ago
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SVSContributor I
asked in Amazon Alexa and Sonos

Sonos One + Alexa Grouping of Speakers Doesn't Work

I recently added a Sonos One to my existing setup and have gone through the addition of the Alexa app, etc. I am able to tell Alexa to play music on one of my speakers, but even though I have set up "Groups" in the Alexa, she refuses to recognize them so I am only able to play on one speaker at a time. I have even deleted everything (all apps and settings), restarted from scratch, set up new groups with new names after Alexa recognized my Sonos speakers, but I am still unable to play music on a group as defined in the Alexa app. Any thoughts? Separately, Sonos One + Alexa is not playing nice (not working) with my Hue lights anymore following a recent update at the beginning of November whereas it was for a couple of weeks after my initial purchase, but, I have read elsewhere (on Amazon sites) that this is a known Amazon update problem that is hopefully being addressed by them. But, at a minimum, I am first trying to just be able to play music on more than one speaker at a time by

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Airgetlam
6 years ago
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kugiContributor I
posted in Amazon Alexa and Sonos

Alexa in Luxembourg

Hi, When will Alexa be available in Luxembourg?

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dla.plexure.net
5 years ago
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larryintexasContributor I
asked in Amazon Alexa and Sonos

how do you play alexa and sonos 3 at same time

how do you play alexa and sonos 3 at same time

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jgatie
6 years ago
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fenjiContributor I
posted in Amazon Alexa and Sonos

Alexa Command to Change back to TV Sound on Beam/ONE (using optical cable)

So, ive looked around on the forum but havent found an answer to this question. hoping someone can help. I have a Beam/2x ONE set up in my living room, and for the most part Alexa works like a dream. However, when I change to a different Alexa skill (example, playing spotify), I cant work out how to get Alexa to change back to TV sound using a command. I am connected via the optical cable, and therefore understand I cant control my TV using commands. I am hoping that I can simply use a command to change back to the TV sound channel though. Can anyone help?

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UKMedia
5 years ago
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jlorrimerContributor I
asked in Amazon Alexa and Sonos

Alexa routines

I'm trying to set up my basement play one to turn on every day via alexa routines and it is telling me this device currently isn't supported. Will it be supported once alexa goes live nationally?

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UKMedia
6 years ago
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Ben GoodmanContributor I
posted in Amazon Alexa and Sonos

Amazon Echo Hub Integration

I recently got the new Amazon echo hub. It is a small tablet designed to be mounted on the wall and used for smart home control. it has Alexa inside of it, so voice control of Sonos works. But it’s media control capabilities don’t work. This means I can’t control Sonos from the touchscreen. Of course this will work perfectly with an echo speaker. And doing a little bit of research. It looks like Sonos needs to update their skill to add support for some new API’s that will allow Sonos to show up in the active media app on this device as well as the Show devices. 

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Schlumpf
5 days ago
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Wifi_MusicContributor I
asked in Amazon Alexa and Sonos

Echo confirms command but Sonos doesn't play

I have multiple cases where I say "Play TuneIn in the Kitchen" the Echo confirms saying something like "getting last station played.... Playing Today FM in the Kitchen" and then nothing happens. Have other people had this?

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W
6 years ago
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User402406Trending Lyricist I
posted in Amazon Alexa and Sonos

More trouble than it’s with so far

Alexa update has made my sonos worse

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R
6 years ago
graison
graisonTrending Lyricist I
asked in Amazon Alexa and Sonos

Follow-Up Mode makes Confirmation sound repeat

So I turned on follow-up mode on my sonos one and now it has gone crazy. After I issue a command it goes “bong” bong bong bong bong etc continuously. Unplugged and plugged in and it kept doing it. Turned off follow-up mode for now which seems to have solved the problem. Any one else see this?

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C
6 years ago
missyagogo
missyagogoAvid Contributor I
posted in Amazon Alexa and Sonos

Alexa “Tell Me A Story” skill not working on latest Sonos update

The Alexa skills “Tell Me a Story, and “Amazon Storytime” are both no longer functional after the latest Sonos software update.    Now, the only way I can get them to work is through the Alexa app on my iPhone.    Previously, prior to the update, I was able to get the skills to work through my Sonos speakers, like regular Alexa skills.    Both the Alexa skill and the Sonos skill were updated. After the updates, the story skills no longer work through the Sonos speakers.    This is especially missed during the holidays, as I cannot ask her to tell me a Christmas story, or even a bedtime story at this point. 

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UKMedia
4 years ago
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kingsknoweboyContributor I
asked in Amazon Alexa and Sonos

cannot play Tunein Radio through my Echo Dot

I used to be able to command Alexa to play say, Radio 2 from Tunein in Dining Room but since I got a new router I get the reply 'I didn't find anything called dining room that can play music'. On my Alexa app the Sonos speakers appear to be correctly set up as devices, and Tunein is listed as a music service but it won't let me set it as the default music service. Am I doing something wrong?

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K
5 years ago
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melinesContributor III
posted in Amazon Alexa and Sonos

Why it's noth worth the bluetooth on sonos ?

Sonos may play music streaming and music stored on your pc and smathphone through the wi fiSo you will not spend a lot of battery and the quality of sound is much better many peolpe prefer speaker that have bliuetooth like bose ( i did that but i was not satisfied. But i think it's worth to explein that if you have a sonos one you don't need bluetooth Do you agree on that? thank you

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M
5 years ago
T
timfosterTrending Lyricist I
posted in Amazon Alexa and Sonos

Unable to Use Amazon Music - Again!

After the farce of getting this setup and the complete lack of help or knowledge from anyone in Sonos, I'm stuck with this crappy kit now. I live in Mexico. I purchased the Sonos here in Mexico. When I purchased it my Amazon account was UK based. Sonos worked fine with this. I changed my country to Mexico in my Sonos Profile and it stopped working altogether. After spending ages trying to sort it out, with no help whatsoever, from Sonos, I discovered that the country is used to determine what services are available. At this time, Amazon did not have their music service in Mexico. I switched the Sonos profile back to the UK and it worked again. My Amazon Unlimited Music subscription expired at the end of November. By this time Amazon had launched the service in Mexico, so since I live here, I purchased it here (approx. £50 annually compared to £150 in the UK). To do this, I had to change my Amazon account to be an Amazon.com.mx account. This worked fine with all my Alexa devices.

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Smilja
5 years ago
R
russell22Contributor I
asked in Amazon Alexa and Sonos

Alexa - sonos Setup

I have successfully logged in and linked both my Amazon account and Sonos account, added the Sonos skill to Alexa. Aleax wont discover any of my Sonos speakers .. just says there has been an error discovering your devices

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S
6 years ago
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