Discuss Ray, Beam, Arc. Playbar, Playbase, and the entire Sonos home theater experience. Should you get a Sub Mini or a Sub? Maybe two Subs? Which Sonos work with your TV? Talk about your Sonos Home Theater experience here.
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Hi I don’t know if my issue is related to the 14.6 update but I noticed today that I had no sound from my surround (play 3) and my sub (Gen 2), only the Arc is working They are still present in the app under the my System view but now sound which every sourcesWhen I reboot each of them, the sound comes back temporary, but when I switch to another source or audio format, thé Sound disappears again. Tried several times, same behaviorThanks for your help
Beyond thrilled to receive the new Sonos Arc. True played my room and I have loudness on as well connected to LG B8 using Tidal and Spotify. Most of the sound range is phenomenal, aside from the bass. At even half volume the woofers are extremely muddy and sound terrible. Not sure if this is because I have under two hours of use but I wasn’t expecting to have to break-in the speaker. I own set of speakers next to it in the same room (KEF LS50W) and the difference is night and day. There have also been posts on Reddit regarding this issue. It is interesting given no reviewers have mentioned this issue but more than a few recipients have. Has anyone else experienced similar issues? Turning loudness off helps but it is disappointing for such a highly anticipated product.
Hi All. It’s a relief that Sonos has identified the bug that’s causing the bass distortion in Sonos Arc. Thank you @Ryan S for working with the Sonos Communty to identify the problem quickly. Having said this, I believe that Sonos still needs more work to make the Arc sound as it was advertised. Currently, multiple people on Reddit including myself are reporting the highs being too high which sort of feels “harsh”. This improve the speech clarity and brings out details in the movies, but the warmth in speech is lost because the voices sound thin and metallic (for eg. actors I know having heavy voices don’t sound heavy). I was expecting the mid-range to be a lot better considering the Arc has 8 woofers. I have tried TruPlaying twice without success (Turning TruPlay off produces muffled sound). Adjusting the treble also did not help much. Loudness turned on and off does not make a big difference either. May be, this is how the Arc is tuned?! Anyone else feels that Arc is over-empha
Just got the Arc and have it paired with 2 Play:1’s and a gen 3 sub. Samsung Q80R tv. The sound from the tv will play for around 5 seconds and then cut out for around 1 second, play for 5, out for 1, on and on. I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM and DD+ and switched between different apps on the tv. The sonos app shows that I am getting an atmos signal Was running a beam with the Play:1’s (but no sub) before just fine. Not sure what I should try next. Thank you,mike
So I just set up the Sonos Arc soundbar that supports eARC. It works with my 2020 65" Frame TV until I change the eARC setting on the Frame TV to Auto. The sound mutes and I can't get it to play until I turn eARC off. Anyone else have this issue? I’ve messed around with this for a few hours to no avail.
I've been living with lip sync issues (audio behind the video) since I got my Playbar about a year ago but I finally decided to do something about it. After multiple conversations with Sonos support and the LG's support people (they kept blaming each other for the audio delay), I decided to email Sonos' CEO about the issue. After a few hours, I got a reply back from him, CCing a team manager who was going to look into the issue. We scheduled a call and he had me send various diagnostics to him. He said that the engineering team was going to investigate and get back to me. A week later, I got an update. He told that they are still working on the issue. He also said that only one other person had reported the same issue (I assume that means that only one other person with an LG TV). So, if you're having audio delay issues and you've tried all other troubleshooting, reach out to Sonos support and have them look into it. If it helps you might mention my reference number, which has already
I’m running an LG C9 with a Panasonic UB820 Blu-ray player, Sonos Arc + Sub gen 3 + One SL surrounds. The lack of DTS support on the Arc has been frustrating for non Dolby encoded Blu-ray discs, so I have been eagerly awaiting the multichannel PCM update.It’s finally arrived (thanks, Sonos!) and I tried playing a DTS encoded Blu-ray and… no dice. Still stereo PCM 2.0. Has anyone running a similar set-up managed to get 5.1 PCM output from the Arc?The C9 supports eARC and multichannel PCM, I’m using 48gbps HDMI cables that support up to 8k60Hz, all of the devices are up to date, I have the C9 set to PCM with eArc enabled, DTS output set to PCM on the UB820… I’m really at a loss here. Any ideas or suggested settings?
Looking for information on Sonos home theater setups? Find answers about surround sound, Dolby Digital, TV recommendations, and all the rest to get the best possible theater experience on Sonos here. We’ll keep this thread up to date with your recommendations for TVs and other devices as well. [h2][b]How to get the most out of this thread:[/b][/h2] Read through the starter posts to get caught up on the basics including what to get and how to get set up. If you’re looking for something specific, check out all of the content below. If you have a question not covered in the starting posts or covered in one of our FAQs feel free to ask. Please see the posting guidelines below for getting the best help. [i]This thread isn’t intended for troubleshooting problems so those posts may be moved to a new thread if posted here.[/i] [h1][b]Posting guidelines[/b][/h1] What are you looking for? Describe your question the best you can. Include all the details you can abou
my sonos play bar and surround sound play 3's work perfectly when i play music or apple tv but when on tv nothing comes out of surround sound speakers. all my components are connected into the tv and then the playbar has optical out. so it clearly works as music and apple tv work but normal tv channels only play through the bar. please help
With 4K bluray players starting to emerge now, seems we really need to start keeping straight which ones will allow those of us with Sonos Playbars enjoy some semblance of Dolby sound when certain 4K blurays only offer DTS. (Note, I haven't yet purchased a 4K bluray, so am unaware of the typical sound offerings.) But we went through this once already, for regular bluray players, with many threads devoted to outlining the multiple Samsung models of bluray that decode DTS to Dolby 5.1 (I ended up buying a Sony that also does so). Now let's do the same for 4K players. So far we have the Samsung UBD K8500 (which seems to clearly decode DTS to dolby.) Now what about the Philips? The Panasonic? The Xbox One S? Anyone have any idea?
We've determined there to be an issue with Dolby Digital playback devices (including the Sonos PLAYBAR) and Samsung televisions in the JS and JU series. An example of a TV model number of this line would be the Samsung UN55[b]JS[/b]8500. The optical output from these televisions doesn't pass a consistent signal to devices wired in through that connection. This could present when you're watching any Dolby Digital content through the TV's optical connection. As a workaround if you're using one of these TVs, you can set the output of the TV to PCM (Stereo). There isn't any issue currently with that TV streaming stereo content to the PLAYBAR through the optical. Otherwise, you can look into using a different device. Some suggestions for setups and community recommended devices can be found [url=https://en.community.sonos.com/home-theater-228993/home-theater-and-television-recommendation-megathread-6735001]here on our megathread.[/url] We are working with Samsung on this issue, but there
LG has released a firmware upgrade for the B9/C9/E9 supporting multichannel PCM passthrough. This is great except Arc doesn’t support it yet. Because of this new update, my Apple TV decides it should use LPCM instead of Dolby Digital 5.1 with Atmos enabled resulting in only 2.0 audio for non Atmos content. The current only workaround is to disable Atmos and enable it when you want to watch an Atmos file. Very frustrating as the previous firmware had no issue.
This thread is specifically for those who are trying to understand the Playbars 5.1 and DTS issues. As most of you know the Playbar does not convert DTS signal. It also will only convert 2.0 to SIMULATED PCM 5.1 signal. If you can live with the simulated signal, then you are ahead of the game. IF you want PURE unadulterated 5.1 from your DirecTV or Cable, you WILL most likely have to buy a switch like this one. [url]http://www.monoprice.com/products/7974[/url] Or a Bluray converter like this one. [url]http://www.oppodigital.com/blu-ray-bdp-103/[/url] MOST tvs will not convert true 5.1. There are some on this thread that say they do, but most dont. I found this out the hard way by buying one of Samsungs highest end tv's, only to find out that 2.0 is all im ever gunna get. A $75 switch is a bargain IMO to have such sound to the Playbar the way it is intended. IF you want 1080p up convert video and and 5.1 audio, then a simular Bluray like the Oppo is for you. Concerning mo
Not sure where to post but I need to chime in. I love this forum, but a question for all the complainers of DTS not being supported. Did you actually research before you purchased this very expensive equipment? I have read so many people whining “I’m going to return my Sonos” or I’m selling my gear” or “wahhhhhh I’m not buying Sonos unless they give me DTS”. I spent hours researching before I even went to the store to give it a listen. It very clear and in no way hidden that this equipment is geared towards streaming media and music. It clearly states that DTS is not supported. To be honest, I didn’t even know people still watch DVDs! Wait....are VCRs still around too?? People think that Sonos is not listening. I believe they are listening and their answer is NO. They have a very specific brand with one goal in mind. Add music easily throughout your whole home. I think the 5.1 is a bonus but it’s not their claim to fame. I have the 5.1 set up and a couple Play 5s and could not be happi
Hi. I have an LG C8 OLED TV and a Beam, connected Via HDMI Arc. I also have some Sony Bluetooth headphones. Whenever I try and play the TV audio via Bluetooth after 2 seconds it switches back to Arc. Is there anyway to prevent this? I have to pull the HDMI lead out of the Beam, but can it be disabled via the app or some other way? Thanks.
I have the Beam working via HDMI on my TV and when I switch in my headphones to connect to the TV via Bluetooth, it works initially and TV says disconnecting Anynet+ device (the Beam) but then it seems to immediately reconnect the Beam and so not allowing me to switch to the Bluetooth headphones. Any ideas on how to get this working without having to switch Anynet off and on in the menu all the time? My Samsung is a 2015 UHD model.
Before you buy any SONOS equipment to achieve a 5.1 setup please consider this: a Denon AVRX2400 AV Amp, Elac CINEMA 5.1 speaker system, [u]all cables professionally installed behind the walls[/u] gives you true home cinema with all the surround sound codecs you could ever want with no cables showing for way less than £1000 (see Richer Sound web site for prices). Or spend £1700 on a SONOS setup and get stereo or Dolby Digital only plus you may have to buy a new DVD player to play your UHD DVD’s, a HDMI Switch then deal with lip sync issues etc, etc. SONOS do speakers, great speakers, but only for music. They are stealing money from people wanting 5.1 for their TV. The system I suggest costs at least £700 less, hides all the wires (what we all want) and sounds much, much better. Go mad, stick a couple of speakers in the ceiling and get real Dolby Atmos for £150 more and still save yourself £550. I have begged SONOS to tell me if they are developing a surround sound product with HDMI
Hi there, just installed my new playbar. When not emitting music / sound (so when it is powered on but idle) the playbar is emitting a high pitch noise. It's just about audible - but as it is so high in pitch it is very annoying and means I have to turn the power off. What can I do.
When using the pre-outs of the ZonePlayer into a receiver or Pre/pro, and then having that unit process the signal in any way that requires digitizing the input, there is obviously a slight delay. Using the speaker outputs of the zoneplayer in an area close by results in the dreaded "echo" effect. Most receivers (newer/better) have adjustable delay, but it doesn't do any good in this case, as the signal is already delayed too much. If the zoneplayer had a programmable / adjustable delay for the speaker output only, you could utilize the built in amplifier (which is actually quite good, by my ears.) This would be a VERY usefull addition. - Thanks Chris
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