Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

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F.A.Q.

Music Services and Sonos

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Tutorial

The Sonos Apps - An Introduction

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Edward R
Edward R
started this topic

Sonos Controller Software Downloads

Trying to find where to download the Sonos Controller Software?  The Sonos software is available on our support page and you can find direct...
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5778 Topics

V
VronContributor I
asked in Controllers and Music services

Beam Gen2

Does the Beam Gen2 work with an Android TV & an iphone &/or Mac? 

1
G
10 months ago
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keeperEnthusiast I
asked in Controllers and Music services

Sonos speakers cutting out streaming BBC radio

Has anyone found a fix for sound cutting off when streaming BBC radio stations from another source?IE live radio streamed via Roon or Logitech media server the sound will blip off every few seconds , however when played via the Sonos app its fine.However if I use a newer speaker via Airplay I don't have and issues.Is it simply the processing power of these speakers?

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Corry P
1 year ago
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AndygrittonContributor I
posted in Controllers and Music services

Switching Between Plex Managed User Accounts On SOnos

So I have Plex setup on a NAS with one Server with 3 Managed accounts, each account has their own playlists. Plex doesn’t allow sharing of playlists between accounts. When I add the Plex App to Sonos it lets me see all the playlists for the Plex Admin account but there’s no way to switch to any of the other Plex accounts. When using the Plex app on a mobile device you can switch between the different Managed Accounts but that has no impact when using the Plex Sonos app. Any ideas?

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106rallye
1 year ago
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strakekineContributor II
asked in Controllers and Music services

sonos radio / tunein

Hey everybody strange thing happening with my 2 of my sonos AMP and 1-2 radio stations. I have no problem with most radio stations but there are 2 stations (and it makesno difference if chosing it on sonos radio or tunein) who cause some problems. I have 9 „rooms“ in total. 4 AMP‘s , 1 move, 1 beam and 3 one‘s!on every room the 2 concerned stations play with no problem EVERY TIME. On 2 AMP‘s they mostly don‘t play…. I just get the „tunein“ chime on repeat. A very few times they work, but if i stop them and want to start again, they don‘t work.the work around is to select a 2nd room with the AMP and start the station before deselecting again the 2nd room.somebody knows what that is?oh yeah  i am on sonos S2 and newest update  bought all my elements toogether last year. Bever tried radios before so can‘t say if the problem is recent or no  thanks 

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Corry P
1 year ago
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nosharingpleaseContributor I
posted in Controllers and Music services

Sonos Needs To Up They iOS/Mac Game

Guys, it is time: TIME for you to get with it and offer some Sonos Widgets for your iOS and MacOS apps. Also, I should be able to control my Sonos system with my Apple Watch. The iOS and Mac apps are getting pretty long in the tooth and both need some love. Widgets would go a long way in both scenarios.If you need some help, I suggest you just go ahead and offer a cartoon bag of money to these projects and bring them in-house:Menu Bar Controller for Sonos:https://apps.apple.com/us/app/menu-bar-controller-for-sonos/id1357379892?mt=12Lyd:https://apps.apple.com/us/app/id1451243766Good luck! 

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Sotiris C.
10 months ago
Rudie
RudieAvid Contributor I
asked in Controllers and Music services

Sonos and NAS - SMB2

I’ve been having terrible trouble playing music from my Synology NAS the last few days.It will play a bit of song then cut out, skip to the next, then give up entirely. In the NAS logs it says:Host [192.168.x.x] failed to connect via [SMB] due to [SMB1 not permitted].Reading some older forum posts it says that Sonos now uses SMB2, so why is this error coming up all of a sudden?Is there a way to check if Sonos is using it, or force Sonos to use only SMB2?(incidentally, I tried enabling SMB1 on the NAS temporarily, and it made no difference).

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Corry P
1 year ago
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LS99Contributor I
asked in Controllers and Music services

Mix based on one song

How can I create a mix / songlist based on one song, with like songs, in Sonos. With Deezer, you can pick a song and create a mix based on it. How can I do this with Sonos (with Deezer as source)?

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Jamie A
11 months ago
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GonzozoContributor I
asked in Controllers and Music services

Are there any chance to be available to use “Radiko”, which is most popular radio service in Japan?

I confirmed “Radiko” not in service.But Japanese customer want to use “Radiko.”Are there any plan to add “Radiko” in the future? 

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Airgetlam
10 months ago
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Willadams805Contributor I
posted in Controllers and Music services

Feature Request: Add Amazon playlist to favorites.

Would love to add my playlists to the Sonos favorites. There’s no way to easily pull up my favorites once they have moved out of the “Recently Played” section or use automation to play a default playlist. It takes digging into several menus to get back to my perferred playlist. 

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Sotiris C.
10 months ago
J
JimlsContributor I
posted in Controllers and Music services

Some streaming files will not play due to coding error.

I am having problems with a number of files from Spotify and Audible.This is not a duplicate question, because the problem always occurs at the same place in the files. It is not random or intermittent. Specific files always fail at the same place.i am using a Port as my player.

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Jamie A
1 year ago
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treesdrAvid Contributor I
asked in Controllers and Music services

4 different speakers one room

I have a Ray, 2 Ones, and an Era 100. What is the best way to set them up? The Ray is in front of the tv, the Ones on the right side, the Era on the left by where I sit. If I try towatch a movie, the sound is boomy and echoic, can’t hear clear dialog. Please help. I am also new to Sonos, love the speakers, think the set up requirements and the user guide aren;t worth s--t, If ever a company needs to incorporate Chat GBT, Sonos does.

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T
1 year ago
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Diego villagraContributor II
asked in Controllers and Music services

Tengo un Sonos Amp y no me aparece el servicio amazon music

Al reproducir desde la aplicación de alexa music y conectar el sonos amp no me da la calidad de audio HD pero cuando lo conecto con ariplay ahi si me la da ayudenme porfa

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G
10 months ago
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nforsansContributor I
asked in Controllers and Music services

Radio.net needs a stream refresh

The directory of radio stations for radio.net on Sonos has not been refreshed in a long time, which means old streams no longer work on Sonos (but work on radios.net because they updated their directory).Can you please update their directory on Sonos so all station stream work correctly?

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Airgetlam
1 year ago
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pluckytreeContributor I
asked in Controllers and Music services

Audio normalisation?

I recently replaced all my HomePods with the new Era 100 and 300 speakers. For the most part, everything is better… except audio normalisation. I found some ancient threads on this issue (and also on Spotify forums), so I know I’m not imagining things. I use Spotify but I believe it also happens with Apple Music.So it’s great not to have to struggle with AirPlay and a whole host of other volume issues that now the lack of normalisation is really the biggest complaint I have now. It’s annoying to have to adjust volume from time to time when playing a varied playlist. When using Spotify over AirPlay, it works fine. Spotify over Spotify Connect doesn’t work right.I realise this is probably a Spotify issue but perhaps you could put some pressure on them to do whatever they need to do. It’s a feature music players have had since the early 2000s in my recollection (SoundCheck in Apple iTunes).CheersChris

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Corry P
1 year ago
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asinghal31Contributor I
asked in Controllers and Music services

Android user -- considering switching to Apple Music

I’m an Android user and I’m considering switching to Apple Music from Spotify but one of the biggest things stopping me is that within the Spotify app, I can bring up the devices list and play to any of the Sonos speakers in my house. Is there a way to do this with Apple Music or do I have to use the Sonos app?

1
G
1 year ago
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Computer illiterateContributor I
asked in Controllers and Music services

Windows Media Player won't allow my Sonos system to browse and play music.

I have permitted access from both Sonos and WMP. That’s about the extent of my computer ability. Can someone dumb down what else I can try or what I am missing? Thanks!! 

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Ken_Griffiths
1 year ago
I
InMyDolbyAtmosEraContributor I
posted in Controllers and Music services

Feature Request: Add the [Dolby Atmos] Indicator Logo to the MacOS Controller

I have the Era 300 which I LOVE! But I would love it even more if the Sonos controller app on the Mac supported displaying the [Dolby Atmos] Indicator Logo when playing Dolby Atmos tracks from Apple Music.

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Airgetlam
10 months ago
A
anvilvapreContributor I
asked in Controllers and Music services

Support for Audible Dolby Atmos

Audible now has a growing collection of Dolby Atmos material.Is that likely to be supported through the Sonos app at some point?I’m enjoying Atmos content much more through the Sonos speakers than while using headphones - so it’d be great to listen to this content with the speakers.

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controlav
1 year ago
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Pancakes_178Contributor I
asked in Controllers and Music services

Apple Music not available in Music Services in Sonos app

Hi. I just purchased by first Sonos SL, i set it up but i cannot find Apple Music in Sonos services. i checked the country settings, i uninstalled and reinstalled Sonos, i signed out and in from my apple subscription account ..  What else can it be? it is getting very frustrating..

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Corry P
1 year ago
2
21BKelly71Contributor I
posted in Controllers and Music services

Connecting WD My Cloud EX2 on different network to Sonos Music Library

I have 2 networks at home.  One for the family and one for my business.  I have a MyCloud EX2 Ultra Nas in my office and have some music that I would like to play in my home on the family network.  I want to add the \music folder to my Sonos music library but I’m not sure on how to do it.   I know that in order to stream from the nas when connected to the family wifi network, I need to do some kind of port forwarding on the office router but not sure what settings to use.Any help would be appreciated.

1
Stanley_4
1 year ago
D
DommagicjuanContributor I
asked in Controllers and Music services

easiest way to get Bluetooth on Arc and Sub

what is the cheapest and easiest way to contact Bluetooth to play on my sonos system?!? I heard that you can use roam and cast roam to the rest of your system and if that’s true with roam is that true with move too?

1
G
1 year ago
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H.RamoneContributor I
asked in Controllers and Music services

Plex not playing newly added items in 15.4

Hi, I recently added some music to my plex server. When I try to play it via the Sonos Plex integration, I only get “Unable to play xy - The connection to Plex was lost”. This only affects the newly added music - the “old” one just works fine (I added some music a couple of days before I did the update to 15.4 - this one works). Plex itself works, I can play the newly added music via the Plex apps.Just before I did the update to 15.4 I didn’t had those issues.After that I tried to:upgrade the server to the newest version reauthorize the plex integration in Sonos Switched off all Sonos devices for a few minutesnothing helped so far.Does anyone have similar issues or any idea? It would really help me to track down the issue.

1
H
11 months ago
D
DeceptionContributor I
asked in Controllers and Music services

NAS Connection

Cannot connect my Sonos app to the WD NAS

1
G
11 months ago
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NiyolHuayraContributor I
posted in Controllers and Music services

Feature request - Add Volume numbers in the Mac/PC app next to volume controls

Feature request - Add Volume numbers in the Mac/PC app next to volume controls.

1
controlav
1 year ago
N
NiyolHuayraContributor I
posted in Controllers and Music services

Feature request: Add Dolby Atmos logo to Mac/Windows app

Feature request: Add Dolby Atmos logo to Mac/Windows app for songs that are in the mentioned format. 

1
controlav
1 year ago
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