Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

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F.A.Q.

Music Services and Sonos

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Tutorial

The Sonos Apps - An Introduction

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Edward R
Edward R
started this topic

Sonos Controller Software Downloads

Trying to find where to download the Sonos Controller Software?  The Sonos software is available on our support page and you can find direct...
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5778 Topics

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AudiosymbolAvid Contributor I
asked in Controllers and Music services

Trueplay

Hi all - I have a number of Sonos speakers  ; era 100, era 300  and move 2 .   The era 300 are in pairs and also singularly .  I use an iPhone 12 Pro Max .  in all the settings for all the speakers  , I’m finding the quick trueplay option to sound  “cleaner” in lots of ways . The most obvious thing seems to be the treble response which is more muted when using the detailed trueplay option .  Clearly one possibility is that the iPhone isn’t doing the job properly .. but that the only possibility ?  Thanks 👍🏻

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Airgetlam
6 months ago
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Dcgman#1Chromatic Producer I
asked in Controllers and Music services

Amazon Music from Prime

Now that Spotify issue has been resolved, I have a question for Amazon Music users. I use to pay $10 for Amazon Music along with $10 for Spotify until I dropped Amazon for Spotify. Back in April I joined Amazon Prime & paying monthly for now. My understanding is that joining Amazon Prime gives me access to Amazon Video & Amazon Music. I installed the Amazon Music on my Sonos app so I could access the music while listening Sonos. When I select the band/artist it goes into shuffle mode. I cannot access the album in song order. Even if I were  to go to Amazon Music app & Airplay it to Sonos app it tells me I’m in shuffle mode and if I want to listen to the whole album in order I would have to sign up for their upgrade? I don’t want to pay extra to use Amazon Music if I already have Prime.

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controlav
8 months ago
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echinidaContributor I
posted in Controllers and Music services

BBC sounds needs multiple trys to play station

My internet connection is with 3 on a Zyxel router/modem connected in passthrough mode to an Edgerouter X. If the connection is over the 4g phone network the Sonos app connects to BBC sounds on the first try. If the modem is connected to the 5g phone network the Sonos app can take up to 10 attempts to connect to BBC Sounds. Similar problems but less often with Apple Music. Has anyone else experienced this? I should say that the internet connection is 60mbps on 4g and 300 on 5g with pings in the 30ms range.I have been unable to explain this to Sonos support as they get endlessly distracted by confusing 5g network connection with 5Ghz wifi.

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skullc
7 months ago
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FDKnightContributor I
asked in Controllers and Music services

Any way around needing WiFi to set up this Sonos Device?

Hi, I recently got a Sonos Beam Gen 2 to go with my new Sony Bravia XR A90K 4K OLED UHD TV. The sales person at the store claimed I wouldn’t need WiFi to be able to use this device with my TV, and this TV having lots of automatic compatibility with various devices. I unfortunately don’t have WiFi or any way to get it currently, so not needing WiFi to use this device was a selling point for me. I come home and find out I DO need WiFi apparently to set it up and configure it. I heard there was some sort of workaround involving using 2 phones, but I don’t think I got it to work. I noticed that my Sonos device does react to me using the volume controls on my TV, I can turn the volume up and down, and I definitely can tell when the device is unplugged; so obviously it is working somehow despite not being set up using WiFi. What I want to know is, will not being able to set up and configure it using WiFi cause the device to put out inferior sound, since I would lack access to any of the conf

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Ken_Griffiths
5 months ago
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Nofa987Contributor I
asked in Controllers and Music services

Trueplay for iPad 10th gen

I don’t own an iPhone, so I would really appreciate if they could release Trueplay to either Android or the iPad 10th gen.Are there currently any estimates as to when it might be released? (if ever) Let me know please :)

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jgatie
5 months ago
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bluedenimContributor II
asked in Controllers and Music services

Apple Music and Sonos

I just found out that sonos now supports Apple Music.I have spotify but everything else in my house is apple.I was thinking of making the switch to apple music now that it is supported but I have an older system currently and wondering if I will need to upgrade.I have one generation 1 with alexa, Play 1, Playbar and 2 Play 3 Thanks  

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G
7 months ago
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U2JoshuaContributor I
posted in Controllers and Music services

FEATURE REQUEST: enable Sort Field capabilties based on metadata for Music Library

Please add the capability for the Sonos apps to sort one’s Music Library leveraging the Sort metadata fields on a given release. For example, in Apple Music/iTunes, one can choose how their Library is sorted based on alternative text in the sort as fields, as below:Note:  by changing the album field’s “sort as” text from the album title to the convention: Artist - Year-Month-Day - Title, I am able to then organize and search through my entire Library of albums by a given artist, and then the albums ordered chronologically, thereafter.Another use case is an album series, named as “Volume #” and there are 16 albums in the series. The Sonos app does not sort on numbers, smartly - meaning, it doesn’t recognize that 2, 3, 4 come before 10, 11, 12, because it’s only looking at the first integer.  Instead it orders as follows:Volume 1 Volume 10 Volume 11 Volume 12 Volume 13 Volume 14 Volume 15 Volume 16 Volume 2 Volume 3 Volume 4 Volume 5 Volume 6 Volume 7 Volume 8 Volume 9My only workaround

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Corry P
5 months ago
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User809844Contributor I
asked in Controllers and Music services

I need a link to a download for a mac

I need a link to a download for a mac 

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Ken_Griffiths
7 months ago
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eVealeContributor I
asked in Controllers and Music services

SPOTIFY service feed sections

Is it Spotify or is it SONOS that determines what feeds/categories/sections are available within the Spotify service when it is connected on the SONOS controller?  I want to know who I should speak with because “DAILY MIXES” are no longer available to me via the SONOS controller, and some of the categories are using Spanish titles.  e.g  “Eschuchado receientemente”.

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Ken_Griffiths
10 months ago
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agbrooklynContributor I
asked in Controllers and Music services

Remotely Disable Alarm Possible Workaround?

Is there a way to remote disconnect a specific speaker or music service in order to turn off an alarm while I’m traveling (ie not home on the network)? I’m trying to figure out how to spare my poor neighbors in Brooklyn from the alarm currently going off in the apartment. I’ve truly had it with this system…

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ratty
8 months ago
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SarnoAvid Contributor I
asked in Controllers and Music services

Are the Trueplay settings preserved if the Sonos app is reinstalled?

Are the Trueplay settings preserved for each speaker if the Sonos app is reinstalled on Android?

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ratty
7 months ago
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myonus43Contributor I
asked in Controllers and Music services

music library on an external disk what is the proper configuration to tell Sonos where it is?

I don't know the proper language to tell  Sonos where it is //ETC.

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ratty
7 months ago
A
AditchContributor I
asked in Controllers and Music services

infos

Pourquoi on ne sais plus écouter la musique qui se trouve sur son GSM Android  ???

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Ken_Griffiths
6 months ago
R
roberto77Contributor II
asked in Controllers and Music services

spotify dissapear from sonos app

Hi, this morning i had to delete Spotify from sonos app.I wanted to reinstall it this evening and i can't find it anymore in thé app. She totally disappear from search bar result to add a service 

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G
9 months ago
vintagesucks
vintagesucksContributor I
posted in Controllers and Music services

Windows 10/11 Sonos Controller stuck on icon (Hyper-V)

Hello, like some of the users in the community, I have been hit with the curious bug of the Windows controller getting stuck at the startup icon because it is unable to bind port 3410.Log entry:<ApplicationData>@Module:module @Message:Can't bind (port 3410)</ApplicationData>As the solution that worked for me is different from the other posts I found, I wanted to share another. In my case, the reserved port was caused by a combination of Hyper-V / Docker / WSL2 reserving a bunch of ranges.Confirm that a reserved port is your problem by running  netsh interface ipv4 show excludedportrange protocol=tcp and if you see a port range listed that includes port 3410, proceed.Disable Hyper-V and reboot Run netsh int ipv4 add excludedportrange protocol=tcp startport=3410 numberofports=1 to reserve port 3410 Enable Hyper-V and rebootThis permanently fixed the problem for me.

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Corry P
7 months ago
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BarretarretjeContributor I
asked in Controllers and Music services

airplay works via iPad but not iPhone

So i have several Sonos setups. I have a surround one SL pair, one play5 and a Beam plus One SL surround combined for tv. My iPad will let me airplay to all three setups but when i select any of the three setups on my iPhone (airplay sees them just fine) i get an Airplay passcode request.please don’t tell me to reboot or re setup the sonos devices because this was done multiple times and is annoying to do. it works perfectly fine on iPad but on iPhone it asks for passwords. I have no password requirement setup in AppleTV or on Airplay.Everything is setup on the same (and only) WiFi network available. And as said it all works fine on iPad why is airplay asking for passcode on iPad?

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controlav
7 months ago
Temperamental
TemperamentalTrending Lyricist I
posted in Controllers and Music services

SONOS App UX: suggestions list

Hello @SONOS star team.  I will compile, and edit to add over time, the things I noticed and would recommend for our collective reflection here. Please comment to contribute your ideas too, and I can add them to this OP so that it’s easier for the SONOS developers to have it all in one place.Special thanks and appreciation for Keith, whom I “met” on Reddit and guided I use iOS, latest of everything at all times: iPhone and SONOS App version. Allow manual/ user ranking/ rearranging in My Sonos > Edit (top right corner). Ditto in Browse for existing music services.   Add a “tip” bubble to let people know about 3D Touch available throughout the App. I see use it in My Sonos to select Play in Another Room… the most.  Add Alarms to the SONOS icon itself on the Home Screen when using ForceTouch/ 3D Touch (Currently: Search, My Sonos, Play - Resume Last Played).   Detect WiFi issues and walk the user through fixing them to lighten the load on your Support Team, PR hit with people spewing c

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melvimbe
6 months ago
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DroopyAContributor I
posted in Controllers and Music services

IOS Control center

Hello,Since 16.5 update we can no more control the volume or skip using the iPhone hardware button or the Lock Screen buttons.I’m aware that it’s an Apple limitation. Why Sonos do not propose some control center button for basic features (volume +/-, skip, pause/play).It would be very effective for user experience.  

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Corry P
6 months ago
controlav
controlavMaestro
posted in Controllers and Music services

PowerApp has an invalid string table

Hey Sonos support, please note that the string table for PowerApp has invalid xml in it. Specifically this:<?xml version="1.0" encoding="UTF-8"?><!--rev numbers are to be ignored, and should not be used.--><stringtables xmlns="http://sonos.com/sonosapi"><stringtable rev="1" xml:lang="en-US">    <string stringId="ServicePromo">PowerApp - Unlimited Music & Video</string>    <string stringId="Button_Register">Sign up For PowerApp</string>    <string stringId="Button_Login">I already have an account</string>    <string stringId="Error5Message">Access token not found, retry</string></stringtable><stringtable rev="1" xml:lang="da-DK">    <string stringId="ServicePromo">PowerApp - Unlimited Music & Video</string>    <string stringId="Button_Register">Sign up For PowerApp</string>    <string stringId="Button_Login">I already have an account</string>    <string stri

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Corry P
8 months ago
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suewallyContributor I
asked in Controllers and Music services

sync my spotify acct with sonos

how do i sync my spotify acc with sonos not just syncing spotify but my actual acct so i will have access to all my libraries and playlists etc

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G
6 months ago
L
lehmipContributor I
asked in Controllers and Music services

Is there an API call to start playback from a Music Service?

I’m trying to automate Spotify playing music on my Sonos speakers when I scan a NFC tag.I thought I could use Tasker to automate the necessary API calls...However, Sonos only supports the OAuth flow “Authorization code”, which makes it impossible to automate the task, since I have to show a webpage to the user for that to work.Is it possible to authenticate in any non-interactive way (Client credentials) or can I automate the Sonos app somehow? (e.g. Android intent?)

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controlav
6 months ago
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foal foalContributor I
asked in Controllers and Music services

impossible de lire deezer

bonjour,j’ai une installation sonos importante ( 2 era 300 / 2 play 5 / 1 beam / 3 sonos one / 1 roam / 1 move / 2 subwoofer ) : une partie est autour de la piscine ( 2 era 300 / 2 play 5 / 1 subwoofer), le reste se situe dans les pièces de vie.la partie sonos autour de la piscine me donne un message d’erreur “ IMPOSSIBLE DE LIRE DEEZER “le reste fonctionne. aucun cable ethernet.merci de m’aider

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Ken_Griffiths
6 months ago
E
El reyecitoContributor I
asked in Controllers and Music services

Sonos one

How to play from my Android device to sonos one

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G
5 months ago
D
dcwintonAvid Contributor III
asked in Controllers and Music services

Sonos playlists and My Sonos

The answer to this feels like it should be obvious but…If i create a playlist on a streaming service like Apple or Spotify, but then also save it as a Sonos Playlist, does that count against the 70-item My Sonos limit? It would seem logical that the answer is yes. But if I don’t save it as a Sonos playlist, and access it only thru the streaming service menu, then it would not. Do I have that right? Sorry to seem dim. 

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controlav
5 months ago
J
JulienB_ParisContributor I
posted in Controllers and Music services

Connection Deezer x Sonos

Hi all I tried to connect my Deezer account to my sonos account (through the app)the app is asking whether  I have an account : Yesthen there is an error message saying there is an error with the authorization of my account - check your internet connectionhope one of you as the solutionmany thanksJulien  

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106rallye
6 months ago
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