Components and Architectural

Get help with Sonos Connect, Connect:AMP, Sonos AMP, and setups using Sonance architectural, or your own speakers and components.

  • 4,498 Topics
  • 25,586 Replies
Stanley_4
Stanley_4
solved this question

Sonos Port 12V trigger input

@Jamie A I think they are asking about the trigger cable, not audio.I haven’t used one since I scrapped my ZonePlayer but I think it was a 3...
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4498 Topics

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shbakerContributor I
asked in Components and Architectural

Turntable-Amp connectivity options?

Hello everyone long time Sonos customer here with Play 1, 3, 5 in various rooms.  Our house came with pre-wired ceiling and outdoor speakers that terminate in a big bundle of wires in the hallway coat closet. There’s a power outlet in the closet (convenient!) so I use Connect:Amp connected to a Pyle selector switch. This allows me to easily select what ceiling speakers in the house (backyard, family room, laundry room, courtyard etc) to play music in. We stream Pandora/Prime/Apple Music using the Sonos app through the Connect:Amp and the Plays. The Play 1-3-5s are sitting in rooms without ceiling speakers (garage, bathroom, office) so it all works well and have music pretty much anywhere we are. I want to purchase a turntable to play our vinyl (yes we still have albums from the 70s/80s).  My question is connectivity.   I want the turntable in the living room on proud display adjacent to our albums, just like back in the day.   But the ceiling speaker wires terminate in the coat closet,

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jgatie
8 months ago
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ShamudiTrending Lyricist I
posted in Components and Architectural

Playbar is flashing white led every few seconds

Hello, I bought a defective playbar and wanted to fix it for myself. After replacing the defective parts, it starts, but the LED flashes white every few seconds.Does anyone know what this is or what the cause is?

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2 years ago
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reilly44Contributor I
asked in Components and Architectural

Has anyone ever seen this random volume bar?

I have a LG C8, Sonos ARC+ Sonos SL Ones x2, Chromecast with Google TV - something it randomly disconnects from the Sonos arc and I get this volume bar at the bottom. Has anyone else experienced this? No sound will come out.   

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Airgetlam
1 year ago
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szvacekContributor II
asked in Components and Architectural

Using the Line-in feature

I have decided to connect a CD player to one of my connect:amp devices.  Are there any suggestions about what to buy or specific things to watch out for when purchasing and connecting a CD player?  Thanks

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Stanley_4
5 months ago
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Tdubb32Contributor I
posted in Components and Architectural

Garden Series Sub Woofer

I have had my set up for less than 3 months and my Sub Woofer has quit working. Any suggestions as to what might be wrong with it or things I need to check to see why it is not working? Thank you

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buzz
10 months ago
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Ludit1Contributor I
asked in Components and Architectural

amp will not go past volume 70. cuts out after that

Helloi have an amp connected to 4 sets of in ceiling speakers that was working great and now suddenly when I put the volume past 70ish the sounds cuts out. When I unplug the right banana clips I can go up to 100 volume.  I understand this to be a safety feature so the amp doesn’t break beyond repair but I can’t fathom what has happened to the right cables to cause this issue. We had some construction work done and new lights installed but I don’t see how it could be related. Does the community have any ideas what the issue is in the connections/cables to cause this? thanks in advance for the help

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L
1 month ago
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Andrew daviesContributor I
asked in Components and Architectural

connection problems

I have changed Wi-Fi but sonos is saying my bridge is incompatible error 30. Why is this and haw can I sort it out

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Airgetlam
8 months ago
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EmerstonContributor I
asked in Components and Architectural

connect amp with play 3

Hi I have a connect amp zp120 and 2pcs Play3. I would like to connect these to my home cinema projector. I connected the audio IN on AMP but how can I connect the 2pcs play3?

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Stanley_4
4 months ago
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Jjmiller86Contributor I
asked in Components and Architectural

Super slow sonos app for about a year

I have tried to call Sonos a few times to resolve this and been on hold over an hour and nobody picks up. This has been ongoing for a year or so now. I have about 9 Sonos speakers across my house.My diagnostic is ************. I have tried resetting the account, doing the mesh network reset. I can't pinpoint where the heck it's coming from. It takes literally a minute for the app to register what is playing and on what speaker. It's super frustrating having thousands of dollars in a “premium system” that operates worse than a basic Bluetooth speaker.  Anyone have any random ideas to fix it? I have 4 ones, 2 fives, arc, playbar and a Roam. I first thought maybe because some speakers are gen 1 and 2 but that doesn't seem right they worked flawlessly for years before. any ideas would be great!  Moderator Note: Recorded and removed Diagnostic Number. Modified in accordance with the Community Code of Conduct.

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N
4 days ago
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JegonzalezquinteroContributor I
posted in Components and Architectural

Sonos Amp component identification

Hola, amigos mi amplificador sonos s16 tiene un integrado en cortocircuito, lo he llevado a 3 técnicos y no hemos podido descifrar el número o código de dicho respuesto. Adjunto una imagen y si ustedes saben o tienen el plano electrónico espero me puedan ayudar. Si tiene el mismo modelo le agradecería mucho una foto de la placa para poder identificar y reparar mi equipo.Muchas gracias. Espero puedan ayudarme.Hello friends, my Sonos S16 amplifier has a short circuit, I have taken it to 3 technicians and we have not been able to decipher the number or code of said replacement. I attach an image and if you know or have the electronic plan I hope you can help me. If you have the same model, I would greatly appreciate a photo of the plate so I can identify and repair my equipment.Thank you so much. I hope you can help me. Moderator edit: combined posts

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Corry P
1 month ago
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GiocathContributor I
asked in Components and Architectural

Using App to speakers with receiver

I have 7 in ceiling speakers in my theater room connected to my receiver. When i want to play my streaming music with my SONOS App, i need to turn the receiver on and switch it to the correct output in order to use the App on my phone. What option do i have regarding playing my speakers with my mobile app without having to manually turning on receiver?  

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Ken_Griffiths
1 year ago
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GKRONBORGContributor I
posted in Components and Architectural

hum and noise from zp90, zp80, connect etc

Some older topics involve hum and noise from zp90, zp80, connect etc. Some solved it by earthing the shield of a connector. I solved it by switching to an optical output rather than phono.

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G
1 month ago
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FarrdinkumContributor I
asked in Components and Architectural

Connection of Port to phone deck, CD player etc

Slightly unclear if the port will only connect one phono item i.e. i’ll need multiple ports to connect my old system to the sonos system and / or connect through a pre amp?

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jgatie
1 year ago
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revelContributor II
asked in Components and Architectural

Room grouping drops after a while of no audio playing.

Hi.  I am looking to fix something going on with my setup.I have a PC attached to a TV attached to the Sonos.When I click on Living Room and group everything else (Some One’s and a 5 in individual groups)They will all group together and everything works great.The problem is when I, say, pause a video or stop playing audio on the Sonos.  I’m not sure how long but after a while the grouping will stop.   When this happens what it looks like in the Sonos app is instead of everything in one group with dark shading on it what you see is Living Room with no dark shading over it and then everything else grouped with the dark shading.  I have to click on Living Room and group again to get it back to working.How can I fix this? Thanks! 

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ratty
2 years ago
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ATDContributor I
posted in Components and Architectural

This may help new users

We cooked up a video that goes over some basic troubleshooting. Hopefully this is helpful. NOTE: This is not a virus. https://www.youtube.com/watch?v=Ahb2_UTJabw&t=55s Thanks,ATD

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A
3 years ago
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WisemanAContributor I
asked in Components and Architectural

is the sonos connect amp compatible with zp 80

Hello everybody. I've a Sonos amp and would like to know if the zp 80 would work with it and what would be the flows?Thanks in advance for your help 

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W
9 months ago
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freeberg_Contributor I
asked in Components and Architectural

Playback reliability sucks

Hi, I went from never having issues with playback reliability to either A) pausing and restarting a few seconds later every few minutes or B) giving an error message (it varies but usually about playback starting elsewhere) and just stopping.  This never used to happen, but issues started around the time I upgraded my WiFi to Eero and switched my primary streaming service from Google Play to Spotify. 

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Airgetlam
3 years ago
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BabaWittiContributor I
posted in Components and Architectural

Sound interruptions since 2 days

Hi everyone,since 2 days I experience massive sound issues in my Sonos system.My system looks like described below:2 x Sonos One 1 x Sonos Play:12 x Sonos Ikea Symfonisk ShelfI installed the newest firmware from today and still have these issues.Every few minutes some of my speakers are without music and some of them are still playing the music. But everytime it’s another speaker, so nothing which could be reproduced easily. If it helps here is the latest diagnostic code: 1466302434Best regardsBabaWitti

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B
3 years ago
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mannyprogdonContributor I
asked in Components and Architectural

Album plays in Apple Music app but not Sonos

I have an album converted from FLAC to Apple Lossless that plays fine in the Music app but Sonos won’t play it. I have other converted albums that play fine through Sonos.  What might be different about this one album?

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Airgetlam
2 years ago
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EmmaaucContributor I
asked in Components and Architectural

new cable lead

I need a new cable to connect from my playbar to TV would anyone know the name of what I need was going to order off the internet 

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K
1 year ago
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JSPetitContributor I
asked in Components and Architectural

Since I installed S2, my NAS is spinning 24/7

Ever since I installed and upgraded my system to S2, my NAS has been spinning non-stop, taking all ressources with it. When I’m able to see what’s connected, I see dozens of SMB connections with the user I setup for my Sonos system.I am unable to pinpoint what is going on, and the S2 app doesn’t tell me either.Only after rebooting the NAS (which takes a long time, since it’s really busy), then removing my Shared drive config in Sonos does the heavy spinning stops. When I configure the shared drive again, it takes a while, then the spinning restarts. My NAS is a Synology DS218i 

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Stanley_4
2 years ago
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ThomasRileyContributor I
asked in Components and Architectural

Random Groupings

When I play a podcast on my app and stream it to my Sonos system each time it starts on 3 of my speakers like a group, but not the other 7. The three are not in an actual group. How do I get it to just instanly play on a set group without manually going and changing it everytime?

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Ken_Griffiths
1 year ago
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Bert in TexasContributor I
asked in Components and Architectural

recent app issue

Hi.  My Sonos app started acting wonky yesterday and continues today.  I selected a music channel from my favs using Pandora and even though the music plays the correct station the information screen is "stuck" displaying the wrong music.   I tried switching the channel using Amazon music but same result...still showing different music.  Ideas?  Uninstall and reinstall?   Thanks.

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B
2 years ago
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TheCartersContributor I
asked in Components and Architectural

Soundbar volume affected by electric fan etc.

Hi all, It seems my SONOS soundbar is continually adjusting when I have an electric fan on near it. It also seems to do this when many people are in the house. It’s as if it’s auto-adjusting it’s output to my Sony Bravia. This means that sometimes even at 0 volume it can still be heard. I continue pressing down on the volume and it seems to reset itself. Any ideas?

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Airgetlam
2 years ago
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NatrichContributor I
posted in Components and Architectural

AirPlay only works with my Moves

Until recently when I airdropped a streaming service to my Move it would be available throughout my Sonos system… now it is limited to my stereo paired Moves to which I airdropped it.  Can someone tell me what might be needed to get airdropped streaming throughout my whole system?

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N
3 years ago
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