Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 1,880 Topics
  • 12,485 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
solved this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
solved this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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1880 Topics

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tcdawsonContributor I
posted in Advanced setups

Does Sonos Arc and Amp

My Sonos arc only works with my Sonos amp (rear speakers) when the arc is connected to my network via Ethernet.  Does this sound correct? When I unplug the Ethernet cable from the Arc the rear speakers powered by the Sonos amp no longer play.  

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jgatie
3 years ago
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Gaz1234Contributor III
posted in Advanced setups

Sonos move max volume when not on Wi-Fi

Hi is the above possible? it seems as though the max volume is applied to the speaker when outside of the Sonos app and Wi-Fi? Thanks

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3 years ago
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VMFCLMCContributor I
posted in Advanced setups

mes listes de lecture Sonos sont pleines

Bonjour Le système refuse désormais d’ajouter de nouvelles chansons en indiquant que mes listes de lecture sont pleines.Pourquoi y a t il une limite ? Est il possible de l’augmenter ? Est il possible de la contourner ?Je me sers de la liste de lecture Sonos que j’ai créé comme d’une radio personnelle et souhaite pouvoir l’enrichir encore de nouveaux titres…Merci d’avance

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V
3 years ago
Gardineer
GardineerContributor I
asked in Advanced setups

Connect connection

I have two connects, one Gen2, in the same room. One is connected to a turntable and sound system. The other is connected to a Ruark system as speakers. Is there a way of linking them together in a similar way as a stereo pair?

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Gardineer
3 years ago
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cgrey001Contributor II
posted in Advanced setups

ARC + One SL Surrounds Disconnect

ConfigurationSonos Arc 12.2 2 x Sonos One SL 12.2 Wireless 2.4Ghz and 5Ghz a/n/ac/ax (WiFi 6)IssueThe Sonos Arc with Sonos One SL as surrounds disconnected after firmware update to 12.2. Unable to add Sonos One SL as surrounds to Sonos Arc after firmware update.ObservationsSonos One SL flash white after firmware update, and Sonos Arc show question marks (?) for surrounds Sonos One SL can be added to the S2 app after factory reset. Sonos One SL fail to be added as surrounds after being setup in the S2 app as regular speakers. Sonos One SL fail to setup as surrounds after factory reset. Removing Surrounds from Sonos Arc requires Sonos SL to be factory reset to discoverSteps taken to troubleshootRebooted Sonos System Rebooted wireless access points Remove surrounds from Sonos Arc Add surrounds to Sonos Arc failed Reset Sonos One SL to factory reset Add Sonos One SL as individual speaker first, then add as surrounds failed Change room for entire setup Disabled Protected Management Frames o

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A
3 years ago
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BrittanykujdaContributor I
asked in Advanced setups

Can't access email

My father passed two years ago and the speaker that is hooked up to the TV works. I'm trying to get the other three to work around the room but I have to log into the app and do not have access to the email that he used. What can I do? Two are small and same model, and one is huge with a huge space in the middle. Any ideas would be much appreciated.

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B
3 years ago
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Mike75043Contributor I
asked in Advanced setups

Arc Surround Setup

I have an Arc and 2 Sonos Ones. I’m trying to setup the surround and it is failing with no error code. All devices are V2. They are all accessible on my network. The router is a Netgear Nighthawk triband router. I’m attempting the setup from an IPhone running IOS 14.2.1.  Any ideas? Thanks in advance. 

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3 years ago
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Alex MottContributor I
asked in Advanced setups

Connect Sonos 5 to playbase

How do I connect my new Sonos five to my living room setup when I already have a play base, 2 play 1’s and a sub?

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A
3 years ago
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jrg1017Contributor II
posted in Advanced setups

xbox series x and sonos beam

Does anyone know how I can output 5.1 surround sound out of the Xbox series x to a TCL tv then a Sonos beam? Thanks. 

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J
3 years ago
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joshaContributor I
posted in Advanced setups

Works With Sonos - Onkyo TX-NR696 Stops Working When One SL Connected

Hello all,I recently invested in all new equipment including 5 Sonos Amps, 1 Sonos Port and 2 Sonos One SL units.  The Sonos Port is connected to my new Onkyo TX-NR696.  I purchased this unit specifically for the “Works with Sonos” integration.I’m running into a very frustrating problem.  The “Works with SONOS” features (SONOS app volume control, input switching) stop working as soon as my 2nd Sonos One is powered on.  Currently the Onkyo, all 5 SONOS amps and the port are connected via ethernet to the same network switch.  In this state, I can get into the Onkyo Hardware Menu, go to “works with sonos” and it will find all these SONOS devices and I can select the “Living Room Port” and everything works as advertised.  If I plug in (power only as the One’s are connected via WiFi) 1 of the One SL’s, everything will continue to work.  Once I plug in the 2nd One SL the Onkyo integration stops functioning.  (No volume control, input switching, etc).  If I go into the Onkyo menu and attempt

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J
3 years ago
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perrydavid1985Avid Contributor I
posted in Advanced setups

Fitting wires in to Sonos amp terminals

I am going to install 6 sonos sonance speakers with the new sonos amp, however due to the long wire run I will be using 12 gauge speaker wire. There is no way I can fit 3 sets of 12 gauge speaker wires into the sonos amp terminals, do you have a good way to do this? Should I just use wire nuts (seems not very professional), or what about something like this: https://www.amazon.com/Lever-Nut-Connectors-Compact-PCT-214-Conductor/dp/B07C4YGWS5/ref=sr_1_12?dchild=1&keywords=4%2Bconductor%2Bterminal%2Bblock&qid=1606914021&s=hi&sr=1-12&th=1

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P
3 years ago
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composerkaumannContributor I
posted in Advanced setups

Why does Sonos S2 app require wifi?

I can control Sonos from ANY wifi network, using VPN connection to my home server. All ok and it works.And then there is a stupid limitation imposed by Sonos- I cannot do the same while I am on mobile connection. I could use VPN to appear to be in my home network where my Sonos is but I cannot because S2 app gives me an error.I am probably one of 3 people in the world being bugged by this “feature”. 

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controlav
3 years ago
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Rhz1971Avid Contributor I
asked in Advanced setups

is there a way to add more than 2 surround speakers

Hi guysOut of curiosity.  I have a sonos surround system with one Sonos Arc , 2 Subs Gen 3 and 2 Sonos one SL as surround speakers. I wonder, is the a way to connect two additional One SL to the same system ? A few weeks ago they upgrade the S2 to connect two Subs. I did buy another Sub Gen 3 and it is amazing how the system improves with two subs. I would like to add two more SL but I think us not possible.  Will it be ??

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Airgetlam
3 years ago
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Gad74Contributor I
asked in Advanced setups

sonos and electricity

I bought one sonos five (as they didn't have a second one due to holidays and being sold out everywhere) and i was blown away ! I ended up buying a second one 3 days later and created a stereo pair. They're amazing! Now, i know nothing about electricity in terms of numbers but I live in the USA and with this stereo pair, at about 75% volume, it makes my ceiling lights start flickering when the bass hits. They are plugged into the same wall outlet (the only 2 plugs close to where I need it). Do you think the pair pulls in too much electricity for the 2 sockets or even for the breaker itself? Any recommendations ? Should I use a surge protector?

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J
3 years ago
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Sound of SilenceContributor I
posted in Advanced setups

Sonos Beam Connection via Proster 5x1 HDMI Switch with Audio Extractor

I’ve connected my Beam to my Samsung UN55FH6003G using Proster 5x1 HDMI Switch with Audio Extractor.  I was able to hear the sound from the Beam when using both Chromecast and Fire Stick as HDMI inputs with output back to the TV and the optical link to the Beam.  Yesterday, the sound stopped and I had to use the TV’s speakers to hear the programming.  I checked all connections as well as the devices by plugging them into different ports both on the switch and the TV.  When in the TV and sound from the TV, no problem.  When in switch, video to TV, but no sound from Beam.  Retesting today, when casting I saw a message that said something about surround sound and to use my TV controller to adjust sound.  That doesn’t work with the setup I’ve got, as it only controls the volume of the TV speakers.  I’m a bit lost and would appreciate thoughts on the topic. 

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3 years ago
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Sharpeee193Contributor I
asked in Advanced setups

PS5 + Panasonic HX800 TV + Sonos Beam gives noticeable Audio delay?

My PS5 is connected via HDMI to my Panasonic HX800 TV which is then connected to the Beam via ARC. Have set both the PS5 and the TV to PCM but I am still getting noticeable Audio delay when gaming / watching movies via the PS5. I feel like I have tried everything (removed all TV processing, running in Game Mode) but I can’t fix it. Can anyone help?

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S
3 years ago
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eduardolegatoContributor I
posted in Advanced setups

Please make it possible to pair Arc with Moves for surround sound

I would love to be able to pair my Arc with my two Moves for surround sound. As I understand it, I’m currently only able to set up Ones as surround speakers, but being able to do this with Moves would be ideal because I wouldn’t want permanent speakers for this. What I love most about the Sonos system is its versatility, and this one limitation is pretty disappointing.

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A
3 years ago
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mickdayContributor I
asked in Advanced setups

Will Sonos support CCMP (AES)?

I have been having some problems connecting my Sonos to my home Wi-Fi and I just wanted to confirm if Sonos wlll support CCMP (AES) encryption.I am only able to get it to connect to the Wi-Fi if I use TKIPIt will not connect using CCMP (AES) is it supported?

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M
3 years ago
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Richard_118Contributor I
asked in Advanced setups

How do I use Sonos for video conferencing?

Hi, I have several Sonos devices (Original Playbar, BEAM, Sonos1, Sonos5 etc)Since I work from home (particularly now we are in COVID lockdown) I average 5-6hrs a day video conferencing with customers. Headphone/earphones make my ears hot and itchy, so I prefer to play my audio out loud.At the moment, I’m using an >15yo old amp and speakers for my computer audio as I can’t seem to get Sonos to play audio without a lot of delay. I’ve tried through audio jack, via optical/HDMI adapter (original playbar), and directly through HDMI (Beam). Nothing I’ve tried seems to alleviate the problem.Since I think the delay is to be able to sync streaming music all over the house, and that’s a feature I never use, do you think it would it be possible for Sonos to include an option to turn off the delay? I’m pretty sure the CPU could do realtime audio since a teeny Raspberry Pi can run the whole videoconferencing.Anyone got any other idead how I can get delay free audio without hacking the hardware

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controlav
3 years ago
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CogsContributor I
posted in Advanced setups

Beam sound bar Caavo control station

Having difficulty getting my Beam sound bar to be the primary sound source. Using a Caavo control center to manage applications, Apple tv as the primary “vehicle” for apps/TV etc. My question is what is the correct path for connecting my Beam. Connect to the HDMI on the TV or connect through the Caavo control center? 

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C
3 years ago
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ralphthemagicianContributor I
asked in Advanced setups

Can speakers be part of multiple groups?

I am not very familiar with Sonos and I have a technical question about how speakers can be grouped.I’m wondering if it is possible to have different components part of multiple groups, and how that would or wouldn’t work with Airplay 2.Essentially I am designing a system for a room with a TV, and I wanted it to be possible to have the system set up as EITHER a 2.1 or a 5.1 (which includes the 2.1).So say I have the following components:(1) Arc (2) Five (2) One SL (1) SubIs it possible to have:Group 1: (2) Five + (1) Sub Group 2: Group 1 + (1) Arc + (2) One SLIdeally, I would like to have two groups both in Sonos and available to Airplay as “Stereo” and “TV”.

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R
3 years ago
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Fabfab99Contributor I
posted in Advanced setups

Various sound profiles for a group of speakers

Is there a way to have different sound profiles set up for a group of speakers within the same room. For example, when sitting on the sofa watching tv in surround sound mode the speakers should be set up differently than when listening to music. Is there a way to switch from one sound profile to another easily?

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3 years ago
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Music NutEnthusiast I
posted in Advanced setups

Feature Request: Simultaneous bluetooth playback on multiple Moves.

Would be so nice if we could play music to multiple, bluetooth-connected Moves.I’ve had my pair of Moves for six months now and love almost everything about them but this one pitfall. My Megabooms could do this, but are nowhere near the sound quality. Is there not a way Sonos could implement this? From what I understand, the Megaboom app does this by creating a temp WiFi network between the speakers. I would think this is possible with Moves since they’re already WiFi capable.I know there are alternatives (Spotify Group Sessions, AmpMe, hotspot kluge). I’m not interested in those. They either suck, require multiple devices for individual connection or cost a bunch of moola (and are still a pain in the ass).I should be able to go into the Sonos app (or a separate Sonos Move app) and play synchronized music to every Move that is bluetooth-connected to my device.

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M
3 years ago
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JpappyContributor I
posted in Advanced setups

Sending Xbox Series X audio to Sonos Arc

Hey folks —i am struggling to get my arc to play game audio from the new Xbox. I have a unique and perhaps uniquely annoying set-up, so perhaps its impossible but I figured I’d ask here.  My set-up is Apple TV to ceiling mounted projector + arc. I am sending the Xbox signal to the projector with a wireless hdmi transmitter, but since the projector has no speakers, there is no audio. I tried to send Xbox audio to the arc by installing an hdmi audio extractor between the Xbox and the transmitter with an hdmi cord patched directly into the arc from the extractor’s audio only out Jack. But it didn’t work.  any ideas for a working solution here? I’m totally stuck. 

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J
3 years ago
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S0undh0undContributor I
asked in Advanced setups

Bug: Can’t group speakers from Spotify app

Hey there,I recently upgraded to the new Sonos app, and I can no longer group speakers from the Spotify app.   I get the blank screen below. Anyone else seeing this?  Is there a way to fix it? Thanks!  

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Airgetlam
3 years ago
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