Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

  • 4,486 Topics
  • 30,890 Replies
Ken_Griffiths
Ken_Griffiths
solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...
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GJK
started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...
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Corry P
Corry P
solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...
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4486 Topics

dave77
dave77Headliner I
asked in Controllers and Music services

icons on music services and 'pin collection to home'

Why do we no longer get icons on some music services eg  Also, this option doesn't add anything to my homepage  

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Bumper
3 days ago
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GahamEnthusiast II
asked in Controllers and Music services

Why Are Rooms Not In Alphabetical Order?

In the new App my rooms are in alphabetical order on the manage screen but on the “home” screen they are not. There is absolutely no logic that I can see to the order on the “home” screen, it makes no sense.When can we expect the new App to support the display of rooms in alphabetical order?

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UKMedia
1 day ago
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callmefrankTrending Lyricist I
asked in Controllers and Music services

Brand consistency??? what is it black & white or gold and black?

Why is the app icon on iphones black and white while the desktop controller is gold and black? Where’s the brand consistency?

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C
8 days ago
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MrsirronContributor I
asked in Controllers and Music services

music library local Server Folders

New App will not browse to my library folders and play or que up the contents of a folder. Since the new app, it will only que ONE SONG at a time?! Please help. 

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T
2 days ago
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BouchmeisterContributor I
asked in Controllers and Music services

Starting an artist mix with Deezer on the new app and less improved app...

So…. I'm trying to start an artist mix with Deezer on the new app… can't do it… no plaing option, only the option to add it to my favourites…. same with tops ongs from an artist…If I select a song, it's the only song in the playlist… not the complete list…Not having this issue with Spotify…Thought this new app should make things better…?Oh yes… and connecting to the rooms doesn't go smoothly as it's supposed to be...

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A
5 days ago
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Creekmoose62Contributor I
posted in Controllers and Music services

Apple Music « For You »

I just got Apple Music and the « for you » channel is not working. It says to configure it in Apple Music which I have done, but this channel just not work which makes Apple Music mostly useless!I am properly connected to my Apple Music account on Sonos. 

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G
5 months ago
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psenosContributor I
asked in Controllers and Music services

Sonos Services in Portugal

It's sad to buy a Sonos product in Portugal and not have the Google Assistant or Amazon Music that other devices brands have. Is Tidal on Sonos expected to be equivalent in quality to Amazon Music someday?Thanks

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Corry P
1 month ago
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AlitopitoContributor I
asked in Controllers and Music services

The Sonos app don't allow me the access for login in

The Sonos app don't allow me to login in 

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controlav
11 months ago
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LidevaContributor I
posted in Controllers and Music services

using sonos app on other sonos speakers

I want to use another sonos speaker at work and my profile does not show. I would like to access my playlists

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Airgetlam
4 months ago
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doko911Avid Contributor I
asked in Controllers and Music services

Save music without playlists

I like to listen to entire albums, and if I enjoy them,  I want to save the artist and album name in some directory so that I can recall them when I’m choosing something to play at a later time. No need to create a playlist. Napster does this perfectly but it has so many connection issues that it has become close to worthless. Is there another service that meets these requirements?

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ratty
7 months ago
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MadraruaAvid Contributor I
asked in Controllers and Music services

Device instead of app

Hi all I am planning on installing several sonos amps and wired speakers in a new build. Can anyone tell me is there a device other than my phone that I can play music and the radio through. I like not needing my phone when I come home from work so is there a device that I can stream from that would sit on for example the kitchen island this preventing me from needing to use my phone?  Thanks. 

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Airgetlam
1 year ago
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UltimatesContributor I
posted in Controllers and Music services

Amazon Music

Bonjour,Depuis quelques temps, lorsque je veux via l’application Sonos, écouter mes playlists d’Amazon Music, j’ai systématiquement le message ‘Échec de l’opération demandée, veuillez réessayer’. Cela fonctionnait avant.Tout fonctionne correctement avec mes playlists Spotify ou Deezer.J’ai réinitialisé le controler, réinstaller le service Amazon Music, mais cela n’a rien donné.Avez-vous une idée ?MerciPatrick

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U
1 year ago
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monujkContributor II
asked in Controllers and Music services

Unable to Truplay Tune

I keep getting a speaker disconnected/unable to hear message on my iPhone. Diag code: 117466249, thank you!!I have rebooted the network, re-paired, etc.

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Airgetlam
4 months ago
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ClickeymayContributor I
asked in Controllers and Music services

sonos app

I have got the Sonos beam gen 2. Last week purchased Sonos mini sub which worked fine. Now app saying needs to update. I have updated the app and it now says the sub mini is not compatible with this version of the app? 

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Bumper
3 months ago
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hsutherlandContributor I
asked in Controllers and Music services

Current Song Pointer in iTunes Playlist

Hi -Successfully imported iTunes library and playlists.  However, it seems that each time I start the playlist, it starts from the beginning.  It does not appear to be maintaining a pointer to the last played song and then pick up from there. 

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H
1 year ago
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DomesContributor I
asked in Controllers and Music services

google home sur sonos

comment récupérer la musique provenant de google home et l’écouter sur mes enceinte Sonos merci Moderator edit:Google Translate-how to retrieve music from google home and listen to it on my Sonos speakersTHANKS 

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Corry P
5 months ago
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mark bibbingsContributor I
posted in Controllers and Music services

Radio 4 no longer available on Tunein.

Come on Techies there must be a ‘fix’

4
M
9 months ago
M
MikeljamiContributor I
asked in Controllers and Music services

Ordenador

Hola buenas. Por un lado querría preguntarles, si puedo escuchar la música que tengo en un pendrive, a través del ordenador, en mi sistema sonos. Y Por otro lado tengo un Play.1 y un Connect, y los estoy utilizando cada uno, con una distinta aplicación. Puedo utilizar estos dos dispositivos con una misma aplicación? Muchas gracias y un saludo de Mikeljami

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M
9 months ago
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Lelouch1820Contributor I
asked in Controllers and Music services

Registered Sonos on old account

Hello,A customer had their Sonos registered to one of their employee but unfortunately that person left. They have now 4 Sonos that I need to sync and register to the company’s name instead. Is there a way to achieve that ?Best regards.

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Airgetlam
2 years ago
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ammoniteContributor I
asked in Controllers and Music services

desktop not responding

When trying to add music folder to SONOS desktop app I receive the following message-The computer “DESKTOP - (COMPUTER NUMBER)” is not responding.I previously had the folder loaded but the desktop app displayed a similar message when I tried to play music. I can play music through sonos from the amazon music app on my mobile without any problemsI’ve looked at various solutions but I am unable to resolve this.I am running a PC with Windows 10, I have Bitdefender security operating. The Bitdefender firewall protection rules allow sonos.exe & sonoslibraryservice.exe.

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A
3 months ago
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givannoContributor I
asked in Controllers and Music services

Strange Tidal Problem (Beam2)

Hi. I had in issue with One that is still present on Beam 2. I can’t add Tidal to the Sonos App (connection error). Neverthless, Tidal sees the Beam and I can play music (it was very shacky on Sonus One, seems to be better on Sonus Beam) and also I can see it (the Tidal Song I’m playing) in the SOnus App. But every time I stop, everything starts again:the Sonos app ask again to add Tidal (with username, password and so  on) the registration is fine but connection error when I switch to the Sonos App-Tidal sees the Beam- I see the song in the Sonos App. Somehow it works, but I would like to add Tidal to the Sonos App.  

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G
2 months ago
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Cavi45Contributor I
asked in Controllers and Music services

Turn off sonos system when gone and not in same wifi

Is there a way I can turn off my Sonos music that is playing after I left and no longer on the same WiFi of the system I’m trying to turn off?

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Airgetlam
3 months ago
D
DaDDHeadliner I
asked in Controllers and Music services

SiriusXM Canada offline

This morning all channels are inaccessible reporting connection lost or not encoded properly  

2
D
1 year ago
D
debs02Contributor I
posted in Controllers and Music services

Sonos sharing & forgotten sonos password

I have spotify and sonos and my brother is staying in my house whilst I am away.  I believe he can use his spotify connect to connect to my sonos, but for him to do that will he have to download sonos app and have that so he can control the individual speakers and sounder?  The main problem is I have forgotten my sonos password - and I have it on my phone and mac.  So if i uninstall sonos on both and reinstall (to get a new password), will I loose all my speaker settings and the whole set up? Thank you

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J
1 year ago
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procytonContributor I
asked in Controllers and Music services

Sonos App (S2) and YouTube Music

Hi,  I have linked my Youtube Account, and i can see the playlists, but all songs are displayed with a slash acrsoss and cannot be played. Any tips? 

3
James L.
3 years ago
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