Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

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F.A.Q.

Music Services and Sonos

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Tutorial

The Sonos Apps - An Introduction

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Edward R
Edward R
started this topic

Sonos Controller Software Downloads

Trying to find where to download the Sonos Controller Software?  The Sonos software is available on our support page and you can find direct...
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5661 Topics

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TSIPCContributor II
posted in Controllers and Music services

Amazon music, the sound increases by itself.

Hi,I find that with the amazon music apps, rarely, but sometimes the sound increases by itself by about 40%, and most often it is 5 seconds before the end of a song. Problem between Amazon and Sonos system? Just Amazon streaming service problem? What do you think about that?Thanks 

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Mr. T
1 year ago
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HeatContributor I
posted in Controllers and Music services

port product

I have a ‘port’ and programmed local fm radio i get ads before the station comes on?it seems like something maybe sonos generates, not sure? 

2
buzz
1 year ago
chicks
chicks
posted in Controllers and Music services

Sonos Status - WEYV

WEYV showing as working fine on the Sonos Status page.  Great!  However, WEYV doesn’t appear to exist anymore, lol.  No app in the app store, no plugin for Sonos, their web site is dead, no mention of them on the web since 2019.  Good to know that Sonos shows them up and working, though!   

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James L.
2 years ago
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cmaldoffContributor I
asked in Controllers and Music services

Xfinity x1 play1 speakers cut out on commericals. fine when show is playing

Have xfinity plex box  and play 1 speakers cut out on commercials. Anybody know how to fix this? Is this an xfinity issue?

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Airgetlam
1 year ago
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vkrcContributor I
asked in Controllers and Music services

SONOS Playlists

Will I lose my current SONOS playlists and have to re-create them if I upgrade to a new SONOS speaker?

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Airgetlam
3 months ago
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BuffaloManContributor I
posted in Controllers and Music services

Default Volume

Hey Sonos,  I have followed many threads on this topic.   The default volume by source I understand is not feasible with so many variables.  Let’s simply start with a default “start up” volume.   No matter the source it’s reasonable to assume that most handle more volume at night than in the morning.  Every morning I sit down with coffee, ask SVC to play something morningish and get blasted until I ask SVC to turn it down.  Please give us the option when we fire our system up to turn the volume up not down if needed.  

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Corry P
1 month ago
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alva45Contributor I
asked in Controllers and Music services

écouter webradios

Bonjour,Je viens d'avoir un cadre enceinte, et je voulais savoir si je peux écouter des web radios avec ?

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Airgetlam
1 year ago
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davewwolfContributor I
asked in Controllers and Music services

Wiindows controller says I am connected, but does not connect

my Windows 10 controller say “cannot connect to your  system” then I click on from the pull down menu to “connect to an existing system”  after about 2 minutes of circling, it says that “I am now connected to your system”  with a check mark.  When I click on “done”, it just goes back to the “cannot connect to you system page”  without showing the main screen. My system works fine from my android devices.  

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G
2 years ago
rosswells127
rosswells127Collaborator II
posted in Controllers and Music services

Win10 Controller Rova Favorites Display Issue

Not a major issue, but the Rova Service “station” picture displayed against Sonos Favorite stations is missing from the latest Win10 V2 Controller (13.1.2). It displayed OK with previous versions of the Win10 controller and also appears fine on the current IOS V2 controller (13.1.2) for I-Pad or I-Phone.Ross.  

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controlav
2 years ago
melvimbe
melvimbe
posted in Controllers and Music services

Feature Idea: Limited sources by Room

Just a thought, but thinking it might be a useful feature to be able to go into Settings for a Sonos Room and disable playback of certain sources (streaming service, TV, aux line in). So for example, if you a home theatre room where you never intend to play anything but TV audio (perhaps because you have other Sonos speakers setup in the same physical room), you can disable all the stream services for that room.  You would not be able to start a stream from this room or join an existing group.   Another use case would be if you have a guest room where you want to allow use of certain streaming sources, but block others and perhaps your local library.  Or perhaps you have a kids room where you only want them to use their own streaming account.  It also could be useful if you have a Connect/Port with no amp attached, that’s only used as a line in source.I can understand where Sonos would not want to limit a system’s capabilities, but this sort of thing could be helpful in getting a syste

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James L.
2 years ago
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ReneB1979Contributor I
posted in Controllers and Music services

missing access to yousee

I have a problem with playing Music from my Yousee app.it is saying missing access. Have anybody this problem?Rene

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S
1 month ago
C
craigskiHeadliner I
posted in Controllers and Music services

Feature Request: Integrate status.sonos.com in App when erroring trying to play from a Sonos Music Service

Today there was an issue with The Sonos BBC Sounds service, the App threw an error station not available. I see that there was a status post on status.sonos.com. This shows all the services and status of all services.I’m thinking could this be intelligently integrated in the App?eg I try to play something on a Music service, it fails. The error provides a link to status.sonos.com for that specific service if there is an outage at the time the user is trying to play service.Only link if there is an error playing and there is also a known outage.Could avoid customer frustration disabling services / re enabling services, support calls etc.

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C
9 months ago
Guezelinho
GuezelinhoContributor I
posted in Controllers and Music services

List of music not properly ranked

Hi Guys,I am facing the following issue.I have some albums on my smartphone (huawei). In my phone, in each of the albums, the titles are properly ranked (Title 01, Title 02, Title 03,…. Title 10, Title 11,…, Title 20, Title 21). When I select the album from the sonos app, the titles are ranked differently (Title 01, Tiltle 10, Title 02, Title 20, Title 21, Title 03, Title 04…..)So it is easy to see that Sonos ranks them based on the first digit (excluding 0).If anyone knows how to solve it ?It is quite penalizing.Thank youG.

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Corry P
3 years ago
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QuietpnContributor II
posted in Controllers and Music services

Windows 11 Controller - SiriusXM Songs Do Not Update

When in the SiriusXM Favorites view on the Windows 11 Controller (Sources > SiriusXM > Favorites > Channels), the song currently playing on each favorite channel is displayed, however after playing music for a bit, the songs do not update.

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Corry P
1 year ago
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BeauseuxContributor I
posted in Controllers and Music services

Can I share an individual song (not a playlist) from the app?

I had found a previous but closed thread about this that mentioned a “Share Button” but I’m too thick to find it in the interface on my macbook.

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Corry P
2 years ago
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Danyboy56Contributor I
posted in Controllers and Music services

commande de volume individuel n'est plus disponible

depuis la mise à jour 14.18 en octobre avec windows la commande individuelle  du volume des haut parlleur n’est plus possible ,seulement commande volume du groupe au complet.  merci

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Ken_Griffiths
1 year ago
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RoamerIAContributor I
posted in Controllers and Music services

Roam volume controls won't work with my galaxy10

My samsung galaxy10 connects yet volume controls won’t function. when I increase the volume it decreases it straight away. Orange light cycles back and forth with blue light. This happens if I use controls on roam or on phone.

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106rallye
1 year ago
J
jamie72Trending Lyricist II
posted in Controllers and Music services

Idea for Sonos Radio: Album of the week

Sonos should introduce an “album of the week” to Sonos Radio - one album each week that’s available to stream front to back. The album can be of any genre and from any decade, it just has to be a classic.I’d personally love this feature as I love listening to albums but with music streaming today it can often be difficult to settle on what to listen. It would also be a great way to expand your listening to albums you’d otherwise have never listened to.Could be exclusive to Sonos Radio HD.

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Sotiris C.
1 month ago
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ajasContributor I
posted in Controllers and Music services

Help me recognize your Android notification icon, looks too much like an eBay notification

When glancing at my phone, I keep mistaking the Sonos notification icon as an eBay notification. Maybe update it with fillets (i.e. rounded corners) like your actual devices. Maybe even a capital “S” like your logo. regards

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James L.
2 years ago
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DavidcmContributor I
asked in Controllers and Music services

dates for stitcher podcasts

Any updates on bringing back the dates field to Stitcher podcasts? Removing the date field has made listening to podcasts un-usable to me. I’m really hoping this gets resolved. The date field was incredibly useful. 

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James L.
2 years ago
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modern historianContributor I
asked in Controllers and Music services

Windows App Home Control?

When I’m drilled down into a music source, for example a song from the Music library, I’d like a way to quickly return to the Select a Music Source page. Is there one?

2
M
2 years ago
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bsummerourContributor I
asked in Controllers and Music services

playing other apps through my sound bar

How do I play other apps on my iPhone through my Sonos sound bar?

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jgatie
2 years ago
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Gc_in_chinaContributor I
asked in Controllers and Music services

Spotify FAMILY accounts conflict

I have a family account.  The primary family account is logged into the sonos.  Account 1.When any of the other family accounts (account 2) start to play music on their own device the sonos cuts out.Originally I thought it was because both family accounts were added to the sonos, but I've now ensured the sonos only has 1 and the other account is on a device. Surely it's possible to use sonos with a family account without everyone else with family accounts being blocked? 

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Corry P
14 days ago
K
karengeraintContributor I
asked in Controllers and Music services

Sonos App connectivity

We have 3 different phones with the S2 app loaded. Quite often the Sonos is running but one of us cannot connect despite good connection to the WiFi on all devices.  At the moment my Sonos system is playing yet I cannot connect with the app.

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Airgetlam
3 years ago
J
Jennifer_7Contributor I
posted in Controllers and Music services

5 G2 missing in Windows controller

Just got my new Play 5 G2. Successfully added it via my android phone S2 app. However, when I installed the new S2 on my windows desktop, the 5 isn’t present. Have tried reinstalling the desktop app but that didn’t help. Any idea on what to do next?

1
J
2 years ago
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