Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

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F.A.Q.

Music Services and Sonos

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Tutorial

The Sonos Apps - An Introduction

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Edward R
Edward R
started this topic

Sonos Controller Software Downloads

Trying to find where to download the Sonos Controller Software?  The Sonos software is available on our support page and you can find direct...
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5763 Topics

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Sonos IdeasSonos Employee
posted in Controllers and Music services

Add iOS VPN Support

Ability to support association with devices running an iOS VPN.

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A
5 years ago
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Jason_122Contributor I
asked in Controllers and Music services

Adding Share information

How long should 'Adding share information to a Sonos system' take? Only mines taking over 30mins so far...

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B
7 years ago
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Scott RamsayContributor I
asked in Controllers and Music services

Disable Alarms Remotely

I'm on holiday in a foreign country and I'm panicking that I've left my 6am alarm active while I'm gone. It's set to be very very loud and I'm worried for my neighbours' sanity. I'm quite restricted in what I can install from the web as the only desktop machines I have access to are in internet cafes. Is there a way to deactivate alarms from off-network using just my Android phone? Alternatively, is it possible for me to direct a family member to deactivate from off-network (they don't have keys to my place) using their desktop controller with my login credentials?

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B
6 years ago
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saxmaam_1Trending Lyricist I
posted in Controllers and Music services

Some Pandora Tracks Missing Thumbs Up and Thumbs Down

I'm playing Pandora Shuffle through SONOS system.  Occasionally I'm hearing tracks that I really don't like and the Thumbs Up/Down functionality is missing.  What's going on with that?

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R
6 years ago
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Jeff EckertContributor I
posted in Controllers and Music services

New app sucks!

What a major setback!

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M
6 years ago
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TheHellersEnthusiast I
asked in Controllers and Music services

Google music - add to playlist

How can I add a track to a Google Music playlist while in the Sonos app? We'd like to switch from Spotify and you can to a Spotify playlist from within the Sonos app. Thanks. Steve

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Liam Foster
5 years ago
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Ryan_63Contributor I
posted in Controllers and Music services

Unable to downgrade system from beta

I am unable to remove my system from the beta. after I leave the beta program and reinstall the windows controller application, the software update states there is an update to the beta program that needs to be installed.

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M
7 years ago
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littlemonsterContributor II
asked in Controllers and Music services

Error when adding Google Play service

When adding Google Play to my sonos, I choose "I already have an account" and click next. An error appears that said I have an invalid link code. It never asks me for id / password. Any thoughts?

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Keith N
6 years ago
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Aidan CurranContributor I
asked in Controllers and Music services

Using SONOS Play:1 in college dorm room

Is it possible to bring my SONOS Play:1 with me to my college dorm room, using my laptop?

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Chris
6 years ago
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Stevan_1Contributor I
posted in Controllers and Music services

Grouping controllers not working on Version 5

I updated to release 5.0 build 26177021 this morning and the controller grouping function is no longer working. On both the App and desk top version it appears they are grouped but music will only play on a individual controller. Each controller will play individually but not grouped.

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Miles P
6 years ago
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wireman007Contributor III
posted in Controllers and Music services

Bring Back the Sonos CR200 Controller!

It is my opinion that "dropping the CR200 dedicated controller" was the WORST decision ever made by Sonos. I have just spent another wasted afternoon unsuccessfully attempting to teach an elderly customer how to control his new $3000 Sonos system without the CR200. I tried an Android phone, iPhone, iPad Mini, iPad and he could not understand how to control Sonos. My clients are all age 60+. Most don't even have smart phones. The CR200 worked perfectly for these people. I still prefer my own CR200 over any other controller. My Sonos sales have nose-dived after the CR200 was discontinued! Wake up Sonos. Even Bose understands how vital a dedicated controller is. Bring back the CR200!!!

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U
5 years ago
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User191656Contributor I
asked in Controllers and Music services

Does Sonos allow podcasts played from Downcast?

I use Downcast to aggregate the podcasts I listen to.

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L
6 years ago
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Brian_30Contributor I
posted in Controllers and Music services

leave beta program

I've followed the directions to leave the beta program, however, all of my Sonos apps are still branded "beta", and I'm constantly being asked to "update" (but updates are rarely available). I'd like to fix this. Diagnostics report #3884834

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M
7 years ago
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EMContributor I
posted in Controllers and Music services

Remember playback position for audiobook files?

It would be very useful to have Sonos remember playback position for audiobook files. This is a setting in iTunes. Why can't this be implemented in Sonos? Supposedly this is implemented for aa files, but not all audiobooks are aa files, I have many in mp3, m4a and m4b format. If this can be done for aa, why not the other formats?

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Edward R
5 years ago
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darin.eastburnContributor I
posted in Controllers and Music services

Podcasts not showing up on Android/Sonos controler

How can I play podcasts from an android phone. I have installed the apps that are supposed to work with Sonos (Pocket Casts and BeyondPod), but I can't get either to work. The Sonos instructions say that the podcasts have to be in the Podcast folder in the root directory. Is that the \storage\sdcard0\Podcasts directory? BeyondPod only lets you choose whether to save the podcasts on the internal or external cards. It does not let you select the directory. Pocket Casts lets you select the directory, but then it puts the podcasts files in a subdirectory of the one chosen. Trying both of these apps and multiple configurations, I still can't get the podcast to show up when I look on "this device".

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C
5 years ago
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kermit88Contributor III
posted in Controllers and Music services

Any way to change default zone

Using iPhone app. Version 5.0. I find that the app often changes the zone I'm controlling, usually after I've left the app and come back to it. For example, if I'm controlling the kitchen, the next time I go to use the app, I'll have to switch from my daughters room even though I have not switched there first. If the app can't always remember the last zone controlled, how about letting me choose the default zone?

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E
7 years ago
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Neil_35Contributor I
asked in Controllers and Music services

Windows 8.1 has Sonos User Account

I recently purchased and installed a Sonos connect. Everything seems to be working fine. I just noticed a new Windows user account on my system with the Sonos name. I presume this is part of the Sonos application. Just wondering if this is OK and what it does?

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searmsuk.kleepbua
7 years ago
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User378933Contributor I
posted in Controllers and Music services

Cannot change name of speakers

Trying to change the name and it doesnt work

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ratty
7 years ago
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geoffrey r barkerContributor I
posted in Controllers and Music services

How do I change the e mail address on my sonos account

Add an e mail address to sonos account

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jgatie
6 years ago
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MikeNewAvid Contributor I
asked in Controllers and Music services

Compilation Tracks not searchable by Artist

Hi Why can't I find a track by an artist that is in a compilation album using the search? Specific example I have the Paloma Faith track I 'Can't Rely on You' with the artist shown as a contributing artist in the ID3 tag on the Now 87 album. ( I am not using iTunes at all!) Indeed when playing the album the artist name appears on all the controllers (CR100, android and PC versions). But when I search the music library for the artist name it only shows a different album of the same artist but not the individual track in the compilation album.

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V
7 years ago
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dakeb1Contributor III
posted in Controllers and Music services

Remote Access to Sonos System

Guys, Is there any way I can access my home Sonos network from a remote location? If I want to control Sonos when I am not at home how can I do this? Thanks David

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M
7 years ago
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John.G.Contributor I
posted in Controllers and Music services

Can't get Sonos controller to run on a new Windows 7 x64 laptop

I recently installed the Sonos Controller on a new HP laptop running Windows 7 - x64. My wife had been previously able to run Sonos on her old Windows 7 desktop. Now, on the new system, the controller launches, but immediately complains of a problem, and exits. I can run the Sonos Controller successfully on my Windows 7 based desktop. Any ideas?

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Airgetlam
5 years ago
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Keith SilerContributor I
posted in Controllers and Music services

Renaming room speaker

How do I rename a speaker from bedroom to den via my windows computer ?

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I
4 years ago
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TuffproTrending Lyricist I
posted in Controllers and Music services

Play 5 Sound cutting out at low volume

I have a Play5 connected to my Samsung TV via line in...... The sound cuts out if the volume is turned down very low via the TV. Cant have the TV volume below 4..... Normal volume returns when I turn the TV up again.  I can work around this by leaving the TV volume High, and then turning the SONOS volume down to the level I want  No problems with cut outs at low volume when streaming music.. I'm not a electronic wiz, but I'm thinking that the TV pumps out less current or voltage through the audio line out at low volume. And that the SONOS line in needs a specific current or voltage for it to detect audio is being played....Please correct me.... Is there a way for me to get SONOS to play the audio from my TV at very low volume????? Cheers

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D
5 years ago
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ashley8bitTrending Lyricist I
posted in Controllers and Music services

iOS 8 Home Kit Integration

Apple have just released into BETA Home Kit. This is a selection of dev tools to help integrate smart home products together. Hopefully plans are coming together to integrate this into the iOS app. It would be interesting to see what users think to this.

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D
7 years ago
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