I would argue that the most fundamental user action when using music software is to click on a song.
In 6.4 there are at least 3 possible outcomes:
1. Overwrite the queue with that song and all others on the same album (queue not edited);
2. Ask for confirmation of item 1 (queue has been edited);
3. Place the song in the queue and start playing (when you click on a song as the result of a search).
In cases 1 and 2, additional songs overwrite the queue. In case 3, just a single song is inserted.
The Sonos UI is therefore inconsistent and counter-intuitive.
The argument that this behavior makes the app more like Spotify, iTunes etc misses the point that the Sonos music system is designed to be used by groups of people as well as individuals. It needs to act as a jukebox as well as an ipod.
Here's one possible solution: swap the actions of pressing a song and pressing the dots. This returns pressing a song to the old and familiar action. The dots graphic would also be changed to a big play arrow or similar to indicate instantly playing the song. There would still be the three possibilities above, but now this is a special action to the right of the song name and not the most common user action.
Nobody loses here. Every action currently available is still available. It has the advantage of restoring consistency to the interface.
Cheers, Peter.
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