Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

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F.A.Q.

Music Services and Sonos

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Tutorial

The Sonos Apps - An Introduction

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Edward R
Edward R
started this topic

Sonos Controller Software Downloads

Trying to find where to download the Sonos Controller Software?  The Sonos software is available on our support page and you can find direct...
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5763 Topics

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Jazzbar66Contributor I
asked in Controllers and Music services

Connect to hidden wifi

Hi.I’ve a new Mac PC instead of my old Win PC.How do I connect the MacBooks Sonos app to my hidden wifi?

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Ken_Griffiths
7 months ago
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User809844Contributor I
asked in Controllers and Music services

I need a link to a download for a mac

I need a link to a download for a mac 

1
Ken_Griffiths
7 months ago
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bluedenimContributor II
asked in Controllers and Music services

Apple Music and Sonos

I just found out that sonos now supports Apple Music.I have spotify but everything else in my house is apple.I was thinking of making the switch to apple music now that it is supported but I have an older system currently and wondering if I will need to upgrade.I have one generation 1 with alexa, Play 1, Playbar and 2 Play 3 Thanks  

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G
7 months ago
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orlie214Contributor I
asked in Controllers and Music services

After 15.8.1 upgrade, all music services disappeared.

I have just updated the software to 15.8.1 as it requires update to my Sonos Roam and then after the update, all music services disappeared and even my NAS musics are unplayable. Moderator note: We updated this article in October 2023 with new information below.This behavior was due to a Sonos cloud outage at that time that is now resolved. Therefore we closed this topic.  

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A
7 months ago
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diegsaiTrending Lyricist I
asked in Controllers and Music services

from 15.5 to 15.8.1

Hi: Is it a good idea to upgrade from 15.5 to 15.8.1?I only have a beam2 and sub mini and I like the way it sounds on 15.5.I usually hear that sometimes there are problems with updates: lower sound, updates that don't finish, etc.I usually always upgrade but I don't know if 15.8.1 can improve the "simple" system I have.Thanks. 

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Stanley_4
7 months ago
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Wills66Contributor I
asked in Controllers and Music services

playing music

I have a few Sonos products and over 100gb of music on my phone (Google pixel 7) but I can't play my music through my system anymore.Can someone please advise me on what I need to do to play music off my phone through my system?

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Stanley_4
7 months ago
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judethedudeAvid Contributor I
posted in Controllers and Music services

Trueplay and IOS 17

I have updated my iPhone 13 Pro to IOS 17 and have installed the latest SONOS 15.8 software but cannot run Trueplay to retune my system as it is not yet supported “for this iPhone” which I guess isIOS 17. I know IOS 17 has only been publicly available since yesterday 18/9/23 but surely SONOS had sufficient warning to make the S2 App compatible ?

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G
7 months ago
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mfdbobContributor I
posted in Controllers and Music services

IOS 17 and trueplay

Well i just updated to ios 17 and Sonos sent an update earlier today and still cannot perform trueplay. 

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Airgetlam
5 months ago
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CopperContributor I
asked in Controllers and Music services

Where is our iOS Widget

We’ve been waiting for 7+ years for a really robust iOS experience. The widget request he’s literally been out there for over 7 years. Apple is clearly all in on widgets - why can’t Sonos provide software that makes it easier to control our system? It’s not like you’re spending your resources on a really great Google or Alexa integration (they both continue to be virtually unusable), or an Apple Watch app, or tight integration with SiriusXM (the frequency of errors starting a stream is laughable), or Apple Music (start a station within Sonos? No, No one would want that).  I love the sound quality of our Sonos system, but if I was creating a new system today, I don’t know that Sonos is worth the price point. Certainly the aging software and lack of innovation is a big warning sign. 

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D
4 months ago
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NESonosUserContributor II
posted in Controllers and Music services

Sonos S2 Version Number

What is the current version number of the Sonos S2 App? 

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buzz
8 months ago
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The Music DogContributor II
asked in Controllers and Music services

How Do I Add a Streaming Service to Sonos

I am fairly new to using Sonos and streaming services. I have found a streaming service, Presto Music, that is not listed on the Sonos list of streaming services that I can access and add. Can I add a streaming service not listed? If so. how do I do it?Thank you.

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W
5 months ago
dave77
dave77Headliner I
posted in Controllers and Music services

Flic Twist now on pre-order!

The Flic Twist can now be pre-ordered!It supports Sonos control via a hub and can control volume via a rotating dial and a push button for play/pause so should make a nice little controller. 12 additional controls can be added by pushing and twisting the unit so I guess you could add skip/forward/etc there.https://www.t3.com/news/you-can-now-preorder-the-flic-twist-smart-home-button-and-its-on-saleAvailable here, the homepage has links to some bundles with the hubhttps://flic.io/  

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dave77
6 months ago
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Rob_LContributor I
asked in Controllers and Music services

To apply or not to apply (replay gain)

I stream good-quality 320 kbps MP3 music files from a Synology DS120j to a Sonos Beam (Gen 2) with Sub Mini using the Sonos app. We are full-time RVers, but when we had a house I used all FLAC files via a Logitech Squeezebox Duet, a good class A/B amplifier, and some high-end transmission line speakers. Obviously, there’s not room for that stuff in the RV! Anyway, I’ve recently learned that replay gain can be applied to files to even out the volume levels of the listening experience. I’ve downloaded Foobar2000 and explored the replay gain function, but I’m not completely clear on file vs. album (and whether or not “album” can mean every file on the server) replay gain - and some of the numbers from the analysis don’t look right to me. Can the group enlighten me on this topic - how to go about it and the pros/cons? I have recordings dating from the ‘60s to the present… folk, folk-rock, some eclectic stuff, and all the way up to contemporary artists and recordings - but no classical. Jus

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ratty
7 months ago
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agbrooklynContributor I
asked in Controllers and Music services

Remotely Disable Alarm Possible Workaround?

Is there a way to remote disconnect a specific speaker or music service in order to turn off an alarm while I’m traveling (ie not home on the network)? I’m trying to figure out how to spare my poor neighbors in Brooklyn from the alarm currently going off in the apartment. I’ve truly had it with this system…

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ratty
8 months ago
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ls.jsContributor I
posted in Controllers and Music services

Setting Up Multiple Accounts from Spotify Family Plan on Sonos

I just upgraded to a Spotify Family Plan. 2 of those accounts are for kids. They each have an ipad with the sonos app installed that connects to a single Sonos network. In other words, the sonos app is installed on multiple home devices that access the same sonos account.I want to set up each family’s spotify account on their respective Sonos app. But when I login with my Spotify credentials, it only connects to my account.What am I missing? How do I set them up to access their spotify kids account on the sonos app?

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106rallye
1 month ago
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WSuEnthusiast II
posted in Controllers and Music services

Default search source in windows app.

How do I set the default search source to music library? I think the app used to default to the last used source (?) but now every time I start the app it defaults to Sonos Radio. I never use Sonos Radio and I never will so it means extra clicks every time I start the app. Very irritatong. Just for disclosure I do have an issue with the way Sonos Radio is forced on us and previously posted about how the mobile app prioritises SR search results over, for example, my Youtube Music service. Sonos have never “fixed” this - indeed, it seems to me they are intent on making things worse by changing the Windows app to try and force SR on me there too! I really, really hate this - just please, please, please let me use your speakers MY WAY! All I want is for SR to disappear, if one chooses to do so. I don’t care if it’s there as an initial default, but please just let us remove, even if it’s buried in the settings somewhere.

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ratty
8 months ago
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raghsContributor I
asked in Controllers and Music services

Custom FM

Hi, https://radio.co/blog/add-radio-stations-to-sonosTrying to add this https://worldradiomap.com/us-ca/play/ksjo-hd2_live following the above link. Unable to map the instructions to what I see on iPhone App.Anyone able to do the above steps successfully , please share the steps.Thanks for checking

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controlav
8 months ago
controlav
controlavMaestro
posted in Controllers and Music services

PowerApp has an invalid string table

Hey Sonos support, please note that the string table for PowerApp has invalid xml in it. Specifically this:<?xml version="1.0" encoding="UTF-8"?><!--rev numbers are to be ignored, and should not be used.--><stringtables xmlns="http://sonos.com/sonosapi"><stringtable rev="1" xml:lang="en-US">    <string stringId="ServicePromo">PowerApp - Unlimited Music & Video</string>    <string stringId="Button_Register">Sign up For PowerApp</string>    <string stringId="Button_Login">I already have an account</string>    <string stringId="Error5Message">Access token not found, retry</string></stringtable><stringtable rev="1" xml:lang="da-DK">    <string stringId="ServicePromo">PowerApp - Unlimited Music & Video</string>    <string stringId="Button_Register">Sign up For PowerApp</string>    <string stringId="Button_Login">I already have an account</string>    <string stri

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Corry P
8 months ago
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markshepContributor I
asked in Controllers and Music services

BUG REPORT: Can't setup new system on separate network with existing app install

I’ve been banging my head against a brick wall trying to setup a new Sonos system in my RV using two Sonos Roams.  I already have a home system (two Sonos Beams & four Sonos Ones) and have connected to a separate system at work (two Sonos Fives) so thought it would be no bother.  How wrong I was!The problem seems to be that when creating a new system when you get to the part where the speaker gets connected to the Wi-Fi network the app tells it to connect to the Wi-Fi network of the existing system, not the one you’re connected to and are trying to set it up on.  This happened to me on both Android and iOS and using the same account as my home system and with a new account I setup fresh.I finally found a way round it by using a spare device that had a fresh install of Sonos that hadn’t connected to any other Sonos system before.  But that took a while as the first two device I tried were too old and the OS wasn’t supported (iOS 12 and Android 7).  So after two days of trying I fina

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Ken_Griffiths
8 months ago
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jhl88Enthusiast I
posted in Controllers and Music services

sonos metadata features

Raising this because some other threads look old. I’m dumbfounded that the Sonos app has no information about release dates, album credits, lyrics, artist descriptions, album descriptions, and so forth. All of the major music services have found a way to do this, surely Sonos can too. Not to mention no way of viewing the audio quality of an album (ie atmos) before clicking play. For Apple Music, this means that you have to research what albums are in atmos or hi res lossless, then go back to the Sonos app, search for the album, play it & then verify if it is actually playing atmos or not. This is very time consuming and a real pain in the ***.  I’m tempted to ditch Sonos soon, purely because Sonos really can’t seem to get their act together on the software front. And reading prior threads, the response seems to be to punt the responsibility to the third party service, saying there’s nothing that can be done on the Sonos side. I don’t know, maybe set up a call or two with developers

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melvimbe
7 months ago
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Ay_Ay_RonContributor I
posted in Controllers and Music services

Feature request: group names

I want to have pre-named groups like “Upstairs”, “Downstairs”, “Whole house” etc. Coming from Google Chromecast, I really miss this feature.

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N
8 months ago
R
rhinoscopeContributor I
posted in Controllers and Music services

Feature request: Add artwork to Custom URL Streams

Hi there, I frequently use my Sonos system to stream live radio, and I exclusively listen to add-free stations. In the past, TuneIn Radio, and then Sonos Radio have worked perfectly well for finding and streaming my preferred stations, but over the years both services have added more and more pre-roll and even “mid-roll” advertisements overlaid on top of the original stream. The best solution I have found for this annoyance is to load the Streaming Station URLs manually in the Sonos desktop App. It is a bit of a pain, but it a one-time pain, and way better then listening to the ads. But I really do miss the station artwork. Please add the ability to load custom artwork alongside custom streaming URLs in the Sonos app!

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H
6 months ago
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Dcgman#1Chromatic Producer I
asked in Controllers and Music services

Amazon Music from Prime

Now that Spotify issue has been resolved, I have a question for Amazon Music users. I use to pay $10 for Amazon Music along with $10 for Spotify until I dropped Amazon for Spotify. Back in April I joined Amazon Prime & paying monthly for now. My understanding is that joining Amazon Prime gives me access to Amazon Video & Amazon Music. I installed the Amazon Music on my Sonos app so I could access the music while listening Sonos. When I select the band/artist it goes into shuffle mode. I cannot access the album in song order. Even if I were  to go to Amazon Music app & Airplay it to Sonos app it tells me I’m in shuffle mode and if I want to listen to the whole album in order I would have to sign up for their upgrade? I don’t want to pay extra to use Amazon Music if I already have Prime.

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controlav
8 months ago
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gvup5lmoContributor I
asked in Controllers and Music services

Seeking fix for bug: Sonos S1 Controller on Mac hangs at startup when NordVPN is active

Sonos S1 Controller hangs at startup on my Mac.  Wondering if there is a solution that does not involve disabling NordVPN.Here is stack trace, seems to be the same as this Sonos S2 issue that was reported for a different VPN product, Analysis of sampling Sonos S1 Controller (pid 22295) every 1 millisecondProcess: Sonos S1 Controller [22295]Path: /Applications/Sonos S1 Controller.app/Contents/MacOS/Sonos S1 ControllerLoad Address: 0x10f1c5000Identifier: com.sonos.macControllerVersion: 57.14.37030Code Type: X86-64Platform: macOSParent Process: ??? [1]Date/Time: 2023-08-26 12:44:22.693 -0700Launch Time: 2023-08-26 12:43:57.445 -0700OS Version: macOS 11.7.2 (20G1020)Report Version: 7Analysis Tool: /usr/bin/samplePhysical footprint: 96.8MPhysical footprint (peak): 96.8M----Call graph: 7920 Thread_922607 DispatchQueue_1: com.apple.main-thread (serial) + 7920 start (in libdyld.dylib) + 1 [0x7fff2032df3d]

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controlav
2 months ago
C
CARLO ITLAYContributor III
asked in Controllers and Music services

sonos boost

In order to keep the guest network separate from the Sonos network, does connecting a boost solve the problem?

3
106rallye
8 months ago
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