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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,132 Topics
  • 58,611 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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stationtostation
asked this

New App: how do I add songs to a playlist currently playing

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the on...
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6132 Topics
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jelvankTrending Lyricist I
posted in Controllers and Music services
Synology SMBv1 Docker container workaround

So I've got a Synology NAS and a couple of Sonos speakers. Some day I got the stupid (!) idea to switch SMBv1 off and soon I found out that my Sonos stuff was unable to find my local music library. Of course I agree that Sonos should move to v2 or v3, but since there is no sign they will, even after the whole S2 operation, it seems we will have to solve this ourselves. I’ve seen the Raspberry pi solution here on the forum, but I didn’t want separate devices and I thought it should be possible to do the same with docker on the NAS itself. If you are not familiar with Docker yet: it is like running an extra machine (called “container”) on your NAS, a little bit like virtual machines, but easier and more lightweight. The container runs isolated on your NAS, it only gets the access to your NAS you grant it specifically. Docker is a standard package on Synology. It also has a nice “registry”: an app store where everyone can share their containers. So the idea is: run a container with SMB (S

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G
11 months ago
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mickeyblueeyesukContributor I
posted in Controllers and Music services
Sonos alarm/clock - display the time

It would be great if SONOS made a sonos 2 clock radio with a digital screen showing the time and all the normal features. A smaller bedroom version of the sonos where if you wake up at 5am and wanna know the time you can just look yet also have all the great features that sonos otherwise brings. Got to be a good seller and far cheaper than buying the controller to just keep in the dock showing the time!!!

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M
6 years ago
Stanley_4
Stanley_4Lead Maestro
posted in Controllers and Music services
Feature request: Reboot All Devices Option

I have assigned new IP numbers to all of my Sonos devices so that they line up prettily in my DHCP server's list. I know that was totally unnecessary but I was bored. So now my system is glitching even after all the DHCP assigned addresses have renewed. I know what is needed, rebooting my tablets running the Controller and all my Sonos devices but that is a real pain due to some of the Sonos devices locations. What I'd like to see is a "Reboot All Devices" option on the advanced settings menu so I don't have to crawl / climb around the house pulling power plugs.

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Stanley_4
5 years ago
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DGKContributor I
asked in Controllers and Music services
Music from iphone cutting out

Songs being played from my iphone are cutting out and not being played in full. Its skips to the next song, plays part then skips again.

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5 years ago
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User660879Avid Contributor I
asked in Controllers and Music services
why does my sonos app use so much bandwidth

I notice that my Sonos app on my android phone is burning large amounts of bandwidth throughout the night, even though there is no device playing. For example last night MyDataApps reported that the Sonos App consistently used ~1MB of wifi bandwidth. Thats 1MB of data every hour. Sonos is the highest data bandwidth consumer on my phone. I'm very concerned about this because it is means the wifi is on and is depleting my phone battery overnight. Of course, I can get around this problem by turning off the wifi. But that defeats the purpose of having a wifi connection. What is the Sonos app doing to want to use 1MB of data every hour? What can I do you limit/reduce/stop this data burn and thereby reduce the battery consumption of the wifi. Thanks, Rob

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C
7 years ago
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LpetterContributor I
posted in Controllers and Music services
Two spotify accounts

My girlfriend and I have separate Spotify premium accounts. Both are registered in Sonos. But while I'm home trying to listen music selecting my account she's using Spotify in a laptop at her job and there's an error message saying we can not use Spotify at the same time. But as I said, she's in her account and I'm in mine. Please help. Diagnosis: 4703078

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Andy B
7 years ago
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XrisContributor I
asked in Controllers and Music services
Error Code 913 attempting to add Windows Folder to Music Library

This exact error has been widely reported here, but mostly for Macs. None of the official accepted “answers” for Windows provide a solution.Running Sonos Controller for Windows 16.2.This all started when I repped some of my CDs and tried to re-index the folder. It hung for hours. I let it run overnight, and it was still hanging. I closed and restarted the app. After that, any attempts to access the Music folder - or any subfolder - fails with the 913 error code.I tried uninstalling and reinstalling the Controller. That has NO effect on this failure.The Controller either suddenly won’t support WIndolws Folders, or it leaves some “residue” during indexing that cannot be removed by uninstalling the app. It could be hidden properties on the folders themselves, hidden Windows Registry keys, something. 

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1 month ago
Keith N
Keith NSonos Staff
posted in Controllers and Music services
New Sonos App and Accessibility

At Sonos, we take accessibility seriously and aim to build listening experiences that everyone can enjoy. The redesigned Sonos app was built from the ground up to support both modern and future Sonos experiences, and as part of that, we’ll be implementing ongoing improvements and enhancements over time. On May 7, the app will have basic support for screen readers, allowing you to swipe through and read through all items on the screen. Following launch, ongoing improvements to the accessibility of the updated mobile app will remain a top priority. A software release available May 21 will improve screen readers so you can select items on screen in any order. Further improvement will be added to the experience regularly until we reach parity with the S2 app by late June.  In the meantime, the Sonos Windows and Mac applications will continue to operate as normal until our new web app has met our accessibility standards. Thank you for your patience as we continuously improve the accessibili

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K
4 months ago
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ExocetAvid Contributor I
posted in Controllers and Music services
Why do I need to sign in

Why do I need to sign into a Sonos account to add a speaker? Sonos speakers disappear regularly then I would just go in an add them again. And now, this PITA has been made worse by making me sign in to add hardware I OWN inside my OWN HOUSE. Explain to me someone why I need to sign in?

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jgatie
5 years ago
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sfbayarea_twinsfanLyricist I
posted in Controllers and Music services
Trouble doing a factory reset for a ZP100

I'm trying to do a factory reset to clear all the settings of a ZP100. I've done the following: 1) Unplugged the ZP100 and waited for a minute 2) Pressed the Mute button and plugged the ZP100 back in 3) Waited for the orange/amber light to flash However, instead of turning flashing green it reverts to solid white light. Would appreciate any help? (And I've tried contacting Sonos customer support but they say since I bought this unit used (off ebay), I'm not entitled to support.) The reason I'm doing a reset is because the ZP100 no longer connects to my home internet - wired or wireless - so I'd like to "start over" with it in hopes that I can get it to connect. (It used to work before the Holidays...)

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6 years ago
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fdsljfsaAvid Contributor I
posted in Controllers and Music services
Easily switch the music from one room to another

I have different rooms equiped with wall-mounted Play 3 devices. I would appreciate for an easy way to switch the music from one room to another. This is particularly useful if I spent some time building a playlist or selecting a radio station and that I don't want to have to go through search to find that station again. At the moment, my two options seems to be: 1- Stop the music in Room 1, then start music in Room 2 (need to rebuilt my playlist or search the radio station) 2- Group Room 2 to Room 1, and then ungroup Room 1 from Room 2. Both of those options are inelegant. If I could have some kind of "Sent to" function (or drag and drop a room on another one) that would be great.

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6 years ago
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Anonymous
asked in Controllers and Music services
Advanced Room Settings missing in iOS App (and no update available)

I am running V 6.2.2 Sonos Controller on iOS. My speakers are all on V6.3. The advanced room setting (for EQ, etc) are no longer present in the Sonos app. As I have read elsewhere on these forums, the controller and system must be the same version. I have tried both "resetting the controller" and uninstalling and reinstalling the app (then reconnecting to the existing system). When I try "online updates" it says "no update required; your Sonos system is up to date." I also occasionally get a pop-up in the iOS app saying I need to update the system software; however, when I follow the subsequent dialog, I get the same "no update required" message. I am experiencing these problems on both an iPhone and iPad. Any ideas? Thanks!

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Ryan S
7 years ago
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fnord12Contributor I
asked in Controllers and Music services
Android volume control missing from notification area after update

After the latest Android update on my Galaxy S7 (Nougat), the ability to access volume directly from the notification area is no longer available. I've attached screenshots showing what the notification area looked like before and after the update. Note that in the old screenshot, the volume icon is in the notification area. From there it's a quick click to adjust the volume. After the update, the volume icon is no longer there. You have to click to load up the full app, which takes a couple seconds, and then access the volume. It may not seem like a big deal but when one song is much louder than the last one, the sooner you can adjust the volume, the better. I do have the "Allow Volume Control on Home Screen" option checked but that isn't directly relevant and doesn't help. Is there any way to get the volume icon back in the notification area? Thanks in advance!

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M
7 years ago
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jrobinson82Contributor I
posted in Controllers and Music services
Slack Integration

We currently use a handful of Sonos players throughout our office. It would be great if Sonos integrated with Slack so the song playing on a specific player (or group) could get pushed into a Slack channel.

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H
7 years ago
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User375367Contributor I
asked in Controllers and Music services
Sonos app use on two phones

after many hours splitting my S1 from my S2 system and getting the apps to work on my phone I now need the apps to work on my wife’s phone. I downloaded them & expected all the info to be there having logged into my account. it looks like I have to set up the whole system again on my wife’s app. surely there has to be a simple solution to this?

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4 years ago
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bosomContributor I
posted in Controllers and Music services
Need multiple Sonos accounts on 1 system

I’ve read a couple posts, and it appears you cannot use multiple Sonos accounts on 1 system. I would like to raise a feature request to enable this. It is ridiculous that the leader in connected speakers doesn’t handle multiple users properly. Each user should have their own Sonos account. This is a serious design flaw and it should be corrected. If there is a solution that enables multiple Sonos accounts and I haven’t found it, please let me know. If not, then please make this an enhancement request.

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Ken_Griffiths
2 months ago
Gertjan M
Gertjan MContributor I
asked in Controllers and Music services
Last.FM - No scrobble or double scrobble

I'm using my Sonos since last Thursday, and it all work very great. However, I've got a small problem including my Last.FM music service. I added my Last.FM account on thursday, and it started "double scrobbling" all the songs that I listen to. I remember that since a couple of months Last.FM-account is connected to your Spotify-account, so I realised that I probably don't need to add the Last.FM service on my Sonos. However, when I turned Last.FM on my Sonos "off", it stopped scrobbling at all. When I turn it back on it starts double scrobbling again. Anyone got any idea how to fix this?

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J
5 years ago
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pdt362Contributor I
posted in Controllers and Music services
Sonos on Apple homekit

Hey will it ever be possible to control sonos with Apple Home kit ???

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Belly M
6 years ago
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DoodsContributor I
asked in Controllers and Music services
Renaming a speaker

How do I rename a speaker ? The helpline says to go into Settings and then Room Settings, but my App doesn't come up with 'Room Settings'.... is there an obvious way ? I've done it before but completely forgotten how !!

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6 years ago
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StonemtnContributor I
posted in Controllers and Music services
Trueplay “lost speaker” issue

Halfway through my trueplay tuning while walking around the room, the app stops and reports a “lost speaker.” I can’t finish the tuning repeatedly. My sub and playbase are both functioning. Any ideas? I’m on iPhone X and iOS 11.4. Thanks

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5 years ago
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coreymclAvid Contributor I
posted in Controllers and Music services
Windows 10 compatibility?

Is the Sonos controller Windows app compatible with Windows 10?

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A
6 years ago
A
aaronreiffAvid Contributor I
posted in Controllers and Music services
Why the account setup?

I have had a sonos setup for years. Today I get a message on my controller telling me to “finish setting up my sonos account” to CONTINUE using my system. Help me understand why I paid thousands for this system, spent a large number of hours dealing with issues (setup and otherwise) only to be told I HAVE to log into the sonos servers to keep using my system. I’m not updating until I get clarity.

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Ken_Griffiths
5 years ago
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wltsengContributor I
asked in Controllers and Music services
Music library on Google Drive - is it possible and how?

Music library on Google Drive - is it possible and how?I would like to place my music on Google Drive and access it from Sonos app, but how do i address the music folder on my Google Drive in the app?

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Q
4 years ago
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Markus_21Contributor I
posted in Controllers and Music services
Will Sonos work with Apple Homekit?

As a full time wheelchair user I like to have all my connected devices all connected in one place, will I be able to add my sonos music system to Apple Homekit? As more and more people are joining the home automation system I'm hoping sonos will add there support to Homekit.

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Airgetlam
7 years ago
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User432456Contributor I
posted in Controllers and Music services
Your Sonos product was not found

I have 3 Sonos Play5 and they all used to work. Suddenly, one stopped working, for no obvious reason. When I try to reconnect it, I get an exclamation point and a message that my Sonos product is not found and asking me to move it closer to the router. The speaker is right next to the router, while my 2 others are much farther away. What gives? I tried a Hard reset with no success

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F
5 years ago
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