Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,089 Topics
  • 24,206 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3089 Topics

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rowlingsAvid Contributor I
asked in Amazon Alexa and Sonos

Sonos One on Echo buttons

Does Sonos One works with Echo buttons?

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B
5 years ago
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JAZEContributor I
asked in Amazon Alexa and Sonos

Connect:amp - remote control for terrace

Hello, I use connect:amp since it has been promoted first days in Czech Republic. I love that product, anyway now I have one idea and I am not able to find solution. I have been using this for playing music on a terrace. But till now it is not possible without my iPhone. Now I have realised that it has to be a possibility to control music by wired or wireless remote. It is enough to have VOLUME +/- and FWD. Any idea / product? I found Caseta by LUTRON https://www.casetawireless.com/ but not sure it could work as I need. Any experiences? many thanks in advance JAZE

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J
5 years ago
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Erick3211Contributor I
asked in Amazon Alexa and Sonos

Sonos Beam & Play One

I’ve had an Alexa enabled Play One and got a Beam as a birthday present. I want to buy a second Play One to create a surround experience. Do I need to purchase another Alexa enabled Play One ($199) or can i use the non Alexa enabled version ($150) and get the same result?

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S
5 years ago
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kason.knightContributor I
asked in Amazon Alexa and Sonos

Alexa Command for "Line In"?

We are currently using a Connect stereo audio input from a TV to feed audio to our patio speakers. Is there an command for Alexa to play the "Link In" audio?

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H
5 years ago
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johncisekContributor I
asked in Amazon Alexa and Sonos

Can Alexa on Sonos One play music from the library on shared storage?

I can get it to stream via internet services but dont see a way to tell Alexa to play from my music library.

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melvimbe
5 years ago
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briangr1945Contributor I
asked in Amazon Alexa and Sonos

Amazon Music in Canada and playlists

Amazon Music in Canada has to be directed to Sonos through an Alexa device because the music service hasn't yet been added to Sonos. It's been working fine after a problem last week but now Sonos will play one song and stop. If I skip to next it's not a song in the same sequence as the Amazon playlist; it may not even be a song from that playlist but from somewhere in my library. I tried it on my Echo and the playlists play normally and move through the songs sequentially. before I contact support I wondered if anyone else was having this problem?

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5 years ago
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tronjoseContributor I
posted in Amazon Alexa and Sonos

Alexa/sonos mexico

Alexa cant find the sonos skill in mexico. What can i do?

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J
5 years ago
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StergContributor II
posted in Amazon Alexa and Sonos

Sonos One won't perform Alexa commands

My Alexa One has been working fine with Alexa for about a year. Suddenly (today) I gave Alexa several commands and each time the wake tone sounded, then the activity light blinked (as usual) and nothing happened. All for commands as varied as Whats the weather, Play Tom Petty, and What's my Flash Update. The One does play music if I find and play it from the Sonos app. And my Echo Dots all perform requested Alexa commands. How do I get her to obey??? :cool:

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D
5 years ago
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kad47Contributor I
asked in Amazon Alexa and Sonos

Sonos One unresponsive to Alexa commands

I have 2 Sonos One speakers running stereo in one room. All of a sudden they have stopped responding to Alexa commands. The mikes are on and running. I know this because when I say Alexa I get the sound indicating that they are hearing. When I then give a command such as "Play Van Morrison", nothing happens. If I give a command to give the weather, nothing happens. I can control the speakers playback of music from my desktop. I can also get them to play music by giving Alexa commands to Echos and Echo dots in other rooms and asking to play music from the 2 Sonos speakers. Any suggestions would be greatly appreciated as their responsiveness to commands is greatly missed.

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T
5 years ago
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gypsygContributor I
asked in Amazon Alexa and Sonos

Alexa not playing next tracks or skipping tracks on Deezer and Apple Music

Hi, Just wondering if anyone else has had this problem. I normally use Deezer for my music. When using voice I ask Alexa to play an album or play songs by an artist (ie not a single track) but it only ever plays one track and then stops. If while the first track is playing you say skip to next track... it just says what do you want to play or continues to play the first track. If you let the 1st track finish the 2nd track doesn't start... it's just silence. I have disabled and reenabled the Sonos skill numerous time ... same problem. I have tried Apple music to skip tracks just in case it was a Deezer problem...same problem with Apple. It is immensely frustrating as I have seemed to have purchased a very expensive system that only allows me to change radio station with my voice.(Yes that works). Have submiited numerous diagnostics through Twitter to Sonos but they offer no solution which is disappointing to say the least. Just wondering if anyone had had similar and h

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5 years ago
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malinkaEnthusiast I
posted in Amazon Alexa and Sonos

Can't add Spotify and Soundcloud accounts

I've just installed Sonos Connect. Added Google Play Music account, Deezer, Last.fm, but Soundcloud and Spotify can't be added: I redirect to webpage where I get notice that I can close page and return to Sonos app, after returning Sonos app show message that I've got an error and service will not be added. Tried from Android, iOS and macOS versions of Sonos app. What's wrong? Please help!

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M
5 years ago
wishu
wishuAvid Contributor I
posted in Amazon Alexa and Sonos

Alexa habla español… and Sonos?

Hi everyone, Amazon just released the new language and also the Echo family on Spain. Alexa is now compatible with Spanish (from Spain), Alexa ahora habla español, when will Sonos update our speakers with the new language?

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5 years ago
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StevenShawContributor I
posted in Amazon Alexa and Sonos

Volume commands stopped working

Using an Echo Dot to control 3 existing Sonos speakers. Have speakers set up as Kitchen / Dining Room and Bedroom Can start and stop music fine 'play blah blah in (or on) Kitchen'. Volume commands, for example 'turn it down in the kitchen' and Alexa responds with 'that command does not work on device kitchen.' I've disabled and re-enabled the Skill to no avail. Am I doing something silly or is it a bug; should I try deleting all the devices and resetting?

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T
5 years ago
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pradystarContributor I
asked in Amazon Alexa and Sonos

Spotify premium not working with Alexa on Sonos One

I just got a Sonos One, linked my Spotify account on Sonos app, linked the same spotify account on Alexa app and made spotify as default. I can confirm that the spotify account is linked correctly on both Sonos and Alexa. When I say Alexa play music from Spotify, Alexa says to play Spotify first link spotify premium account to the alexa app. Can someone please help

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R
5 years ago
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dylantrampContributor I
asked in Amazon Alexa and Sonos

Sonos one. When Alexa in Spain?

hi guys hope you're all well. My question is easy and straight forward: I'm in Spain and I'd like to know if you've got any clue when we'll finally get the chance to speak with my lovely Cube. I see it there with a lot to say but shut. I'd like to know if there's any way I can make it speak in english at least too.

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5 years ago
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gnoainContributor I
asked in Amazon Alexa and Sonos

Alexa now available in Spanish

It's been a few days now since Alexa officially supports Spanish as a language. I live in Spain and I have my setup as if I lived in the UK, but now I am looking forward to migrate everything to the Spanish Alexa site. So far there is no Sonos skill in the Spanish store, so the question is: When is it going to be possible to use Alexa in Spanish (and in Spain) with my Sonos speakers? Thanks in advance.

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5 years ago
dave77
dave77Headliner I
posted in Amazon Alexa and Sonos

Do we have more wake words yet?

Does the Sonos One still only support the 'Alexa' wake word, or do we have any new ones?

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jgatie
5 years ago
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PeppaContributor I
asked in Amazon Alexa and Sonos

Alexa keeps false triggering on Sonos One

Apologies if this has been covered already but my Sonos One/Alexa keeps waking up/false triggering while I'm watching TV and it's driving me mad. Whereas others have complained about the mic sensitivity being too low I haven't found this - in fact for me the Sonos One hears me far better better than my Echo and Echo dots ever did and overall I'm loving it. But this issue of Alexa waking up with a loud chirp every few minutes is driving me mad. I've checked the audio files and there's nothing apparent in there that appears to be triggering it - it just seems to be random words with no pattern. My question is are others having the same issue, is there a way to fix it, or do I have a faulty unit?

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5 years ago
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treypowell1Contributor I
posted in Amazon Alexa and Sonos

Alexa interrupts the music???

Is there a way to have Alexa only interrupt the music in the room that she resides? My daughter got a Alexa solo for Christmas and as soon as we hooked it up in her room she began asking it questions nonstop ... ( to be expected) unfortunately every time she asks it a question in her room it interrupts the music throughout the entire house in every zone... this is extremely frustrating when we’re trying to listen to music in the kitchen or out on the porch and the music constantly times out because she is asking Alexa how to spell a word or something in her room. Simple answer to this is to disengage Alexa from the Sonos system altogether however I had already purchased for Sonos ones with Alexa for the other bedrooms in the house... I have not opened the box yet because I do not want this issue to continually happen with my other kids as well... Unfortunately if this issue cannot be resolved I’m going to have to return all four of these Sonos ones and get the Sonos without Alex

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5 years ago
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ErekiddoContributor I
asked in Amazon Alexa and Sonos

Re-adding Alexa To Sonos Beam

Hi Sonos Community - I recently purchased two Sonos Beams and am liking them a lot, but my house is becoming overwhelmed with Alexa devices. I had opted to turn the Alexa integration off on these two beams through the room settings, but now the ability to add it back is completely gone. I'm thinking of just changing the wake word on my other devices, so I'd like to add Alexa back on both of my Beams if it's possible - but I don't know how! Any recommendations?

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5 years ago
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deepSpaceFineContributor I
posted in Amazon Alexa and Sonos

Amazon Music, Sonos One, Echo.

I've had my PlayBar along with two Play:1's for a year (almost to the day.) This year, I decided to upgrade my system: a Sub and two Sonos:One's to replace the Play:1's (each of which are in my kids rooms) and moving the Play:1's to use a s rear speakers in a surround setup. My surround is now second to none. It's incredible. I love that I can tweak it, sound is amazing, base is thumping when I need it to be, ambient sound is fantastic (especially gaming!) I made the mistake of confusing everything with a couple of Amazon Echo's (two for one; why not, right?) Alexa seems to add 3 (not 2) devices per Sonos: One. Super annoying and clunky AF. One physical and two virtual devices (because the Echo pairs itself with the Sonos: One's in addition to Alexa built in. So so lame. Anyway, I decided to give Amazon Music a go, since Apple can't play well with others. The experience has been abysmal. First, Amazon Music doesn't show up as a service in the Sonos App. Fine, the

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Ken_Griffiths
5 years ago
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Victor CastanoContributor I
asked in Amazon Alexa and Sonos

When will Sonos Voice Services be available in Spain

When will Sonos Voice Services be available in Spain

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5 years ago
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twukEnthusiast I
asked in Amazon Alexa and Sonos

Sonos One - No support for Echo/Alexa Routines?

Added a Sonos One to replace an Echo Dot in the bedroom today, but surprised to find (unless I'm missing something) that Alexa routines don't appear to be supported. I have a 'good night' routine for example that turns off all the lights and responds in a particular way. Within the configuration of the routine, the Sonos One is not available as a speaker from which the routine can be requested. Are Sonos speakers only given limited access to Alexa functionality, or is this forthcoming at some point?

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5 years ago
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YvalenbrederContributor I
asked in Amazon Alexa and Sonos

Sonos 1 (I think gen 2)

I have had a sonos 1 for around a year with the thought that i would have voice service. I live in the Netherlands, does anyone know if voice services are supported in the Netherlands.

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UKMedia
5 years ago
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deitiphobiaTrending Lyricist I
asked in Amazon Alexa and Sonos

Still Waiting for Google Assistant update...Will update bring full compatibility with Chromecast standard?

Currently I'm only able to cast to my Sonos One speakers from the Google Music app on Android devices. I can't cast to Sonos from any other apps on Android devices and I can't cast at all from Apple devices. Why hasn't Sonos implemented full Chromecast standard and full functionality of the cast feature from the many apps and devices that support casting? Seems like a user unfriendly thing to do. Will Sonos implement full Chromecast compatibility with the coming Google Assistant update? The Google Assistant update can't come soon enough. I purchased two Sonos One speakers based solely on the promise of Google Assistant. Please deliver sooner rather than later!

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M
5 years ago
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