Please add support for DTS for the Sonos Playbar.
Userlevel 2
A hifi homecinema soundbar without dts support seems not up to date for me. Are there any plans to add dts support?
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John, don't you think it's a bit scandalous that Sonos hasn't yet given an answer to a question that was posed 8 months ago? With no satisfying response in between?
Userlevel 2
Following a careful evaluation, we have decided not to implement support for the DTS audio format in PLAYBAR at this time.
PLAYBAR uses a single optical connection directly from your television and was designed this way to make it as easy as possible to set-up and enjoy great HiFi sound. Most PLAYBAR owners connect PLAYBAR to their TV in this simple way. This is the intended setup for playing the sound from your TV.
Today, very few TVs pass a DTS-encoded audio stream through their optical output. Instead, the TV or source device converts the audio signal automatically to PCM, which PLAYBAR supports. This is how PLAYBAR plays DTS-encoded Blu-rays.
We are committed to supporting the existing and future ecosystem of streaming video services. Currently, popular streaming services do not use DTS and most use Dolby Digital encoding, which PLAYBAR supports.
We are aware that PLAYBAR is being connected by customers to devices other than the television. In this configuration, when PLAYBAR receives a DTS signal, it will not process the signal. If you are not able to connect your PLAYBAR directly to your TV and would like to explore solutions, please click here.
If DTS support is crucial for your current set-up, PLAYBAR may not be the right solution for you and we apologize for this inconvenience. If you are currently a PLAYBAR owner and would like to discuss options, please contact Sonos Customer Care.
We’ll be actively monitoring TV and streaming services capabilities and trends. If our development stance around DTS decoding in PLAYBAR changes, this community will be among the first to know.
This is a poor decision, just because many current TVs do not pass DTS through the optical connection is a shit answer. Why not future proof your product, at CES 2014 the TVs I saw passed DTS through the optical connection. Also Sonos is not an entry level brand, if I wanted a soundbar with identical sound quality I could by $200-300 soundbar. Sonos is about using current technologies and offering things at a premium to early adopters. Sonos customers choose Sonos for the features, and DTS is a pretty important feature if almost 1500 customers signed a petition for it to be added. I currently have a Playbar, 2 Play:3s and a Sub and it sounds great when Dolby 5.1 is passed through, but when I play something encoded in DTS and it's converted to PCM and then "upgraded" using Sonos faux-surround, it sounds terrible. I can literally buy a Samsung soundbar and sub for $200 that supports DTS; yet I've spent way more for something that sounds worse.
I regret buying my hardware through Amazon, if I could I would return every Sonos product I own.
Userlevel 1
In the spirit of transparency, I wanted to add that I have actually now ordered a Playbar. If something official on DTS does not come out in the next week or so from Sonos, I will 100% return it. With that said, I wanted to gauge the sound quality of the device in general. If the sound quality is where I expect it to be, I will return it and continue to wait for DTS support. If the sound quality is not where I would expect from a $700 soundbar, I didn't want to be waiting around for weeks/months waiting on word about DTS only to be disappointed in the overall sound later if/when I finally do order.
1
Userlevel 1
+2
@Jgatie No problem, I understand where you're coming from. Carry on 🙂
So for me everything worked out great, I hate to write but i have to share this with you guys, so i was aware of the whole dts situation of the system but then i still bought the system because i found some software that convert movies from dts to dd5.1. Just one week earlier i bought a Sony KDL-50W656 TV because it finally can play MKV files and so on. So what happened NOW is crazy because i did a research online for about 3 weeks, didnt find anything and then had the luck to find out by myself just like that.. that TV not only passtrough the dd5.1 signal but if i open a MKV file with DTS or any other audio it sends it out by optical in dd5.1 so EVERY DTS Movie i have plays in full DTS quality on my Sonos System!!! This is really true, and real dolby digital 5.1 no pcm or any other shit. from dts to 5.1. I havent tried over hdmi, this was with files in my network. I am fuckin happy like hell!!! i tried it with some dts test files in mts with mkv and other files
+18
Following a careful evaluation, we have decided not to implement support for the DTS audio format in PLAYBAR at this time.
PLAYBAR uses a single optical connection directly from your television and was designed this way to make it as easy as possible to set-up and enjoy great HiFi sound. Most PLAYBAR owners connect PLAYBAR to their TV in this simple way. This is the intended setup for playing the sound from your TV.
Today, very few TVs pass a DTS-encoded audio stream through their optical output. Instead, the TV or source device converts the audio signal automatically to PCM, which PLAYBAR supports. This is how PLAYBAR plays DTS-encoded Blu-rays.
We are committed to supporting the existing and future ecosystem of streaming video services. Currently, popular streaming services do not use DTS and most use Dolby Digital encoding, which PLAYBAR supports.
We are aware that PLAYBAR is being connected by customers to devices other than the television. In this configuration, when PLAYBAR receives a DTS signal, it will not process the signal. If you are not able to connect your PLAYBAR directly to your TV and would like to explore solutions, please click here.
If DTS support is crucial for your current set-up, PLAYBAR may not be the right solution for you and we apologize for this inconvenience. If you are currently a PLAYBAR owner and would like to discuss options, please contact Sonos Customer Care.
We’ll be actively monitoring TV and streaming services capabilities and trends. If our development stance around DTS decoding in PLAYBAR changes, this community will be among the first to know.
@John Edrian Lomoljo
We did receive your email and sent a response on January 20th. It sounds like you haven't received it yet but just in case, check your spam folder.
Along with no DTS support...why not add 4XHDMI in. Sonos always touts the ease of use so why not add to it and make it the nerve center of media room, is it that expensive? i hate to say is sonos turning into bose v2.0. there are so many user who are trying to find a work around this prob. and still paying heft price for sonos. on the weekend i listen to sonos 5.1 sys in BB, here are my impression ill keep it short... 1: The system lacked cohesion as whole, may be the setup was wrong. 2: Speakers are tad bright and may lead to listening fatigue. 3: Impressive for movies not for music. So-No... till i see steps in right direction
Userlevel 4
+2
1
Seriously - after a last check before buying 2 sets play bar-sub-play3's at €2.000 per set I have to find out that Sonos doesn't support DTS? DTS!!! Thank god I haven't clicked the submit button yet.
If you own an HDMI receiver that does not have Dolby TrueHD and DTS-HD MA decoding, then you can set the HDMI Audio for PCM. This tells the player to use its own internal decoders to decode the selected soundtrack on the disc, be it Dolby Digital, DTS, Dolby TrueHD, etc. Most (but not all) new players have both Dolby TrueHD and DTS-HD MA decoders built in. So, set the player for PCM, and it will decode the audio and send it in the form of multichannel PCM to your receiver over the HDMI cable.
Userlevel 2
Following a careful evaluation, we have decided not to implement support for the DTS audio format in PLAYBAR at this time.
PLAYBAR uses a single optical connection directly from your television and was designed this way to make it as easy as possible to set-up and enjoy great HiFi sound. Most PLAYBAR owners connect PLAYBAR to their TV in this simple way. This is the intended setup for playing the sound from your TV.
Today, very few TVs pass a DTS-encoded audio stream through their optical output. Instead, the TV or source device converts the audio signal automatically to PCM, which PLAYBAR supports. This is how PLAYBAR plays DTS-encoded Blu-rays.
We are committed to supporting the existing and future ecosystem of streaming video services. Currently, popular streaming services do not use DTS and most use Dolby Digital encoding, which PLAYBAR supports.
We are aware that PLAYBAR is being connected by customers to devices other than the television. In this configuration, when PLAYBAR receives a DTS signal, it will not process the signal. If you are not able to connect your PLAYBAR directly to your TV and would like to explore solutions, please click here.
If DTS support is crucial for your current set-up, PLAYBAR may not be the right solution for you and we apologize for this inconvenience. If you are currently a PLAYBAR owner and would like to discuss options, please contact Sonos Customer Care.
We’ll be actively monitoring TV and streaming services capabilities and trends. If our development stance around DTS decoding in PLAYBAR changes, this community will be among the first to know.
Not the answer I was hoping for, but thanks for explaining the reasoning and also be open about people's disappointment. I appreciate you sometimes have to say no, but at least you did it in a very good and customer focused way.
Userlevel 3
Which BB did you go to? The local one didn't even have the sub on display.
Userlevel 3
Agreed!
Just curious: do you get any sound if you route your Blu Ray to your playbar indirectly, through your TV?
Just invested in a new Panasonic 65VT60. Already very happy with Sonos PLAY:5, PLAY:3, PLAY:1 and CONNECT:AMP. Next logical addition was to replace 10 year old H/K receiver and wired speakers with PLAYBAR, SUB and and add'l 1 or 3 for rears. Seems that the "HDMI through the TV" recommended playbar setup by SONOS is worthless to me without DSP support. Hooking up as is would be a sound downgrade to stereo and the optical switch workarounds defeat the purpose of the simplicity of the system and don't help me with Netflix streaming from the TV. I HOPE I'm missing something otherwise add me to this list hoping to see more than "under consideration" from an otherwise great company.
Userlevel 1
Following a careful evaluation, we have decided not to implement support for the DTS audio format in PLAYBAR at this time.
PLAYBAR uses a single optical connection directly from your television and was designed this way to make it as easy as possible to set-up and enjoy great HiFi sound. Most PLAYBAR owners connect PLAYBAR to their TV in this simple way. This is the intended setup for playing the sound from your TV.
Today, very few TVs pass a DTS-encoded audio stream through their optical output. Instead, the TV or source device converts the audio signal automatically to PCM, which PLAYBAR supports. This is how PLAYBAR plays DTS-encoded Blu-rays.
We are committed to supporting the existing and future ecosystem of streaming video services. Currently, popular streaming services do not use DTS and most use Dolby Digital encoding, which PLAYBAR supports.
We are aware that PLAYBAR is being connected by customers to devices other than the television. In this configuration, when PLAYBAR receives a DTS signal, it will not process the signal. If you are not able to connect your PLAYBAR directly to your TV and would like to explore solutions, please click here.
If DTS support is crucial for your current set-up, PLAYBAR may not be the right solution for you and we apologize for this inconvenience. If you are currently a PLAYBAR owner and would like to discuss options, please contact Sonos Customer Care.
We’ll be actively monitoring TV and streaming services capabilities and trends. If our development stance around DTS decoding in PLAYBAR changes, this community will be among the first to know.
I agree. After a very long time you at least gave us a decision whether we like it or not. And appreciate that you are still allowing people to comment. Having said that, how do we get refunds if we have purchased the playbar and associated components from resellers?
magnolia design center in chicago
Userlevel 1
A couple of weeks ago I bought a the Playbar and the Sub for our new TV. I had read about the disability to play DTS but didn't Think too much of it, I simply loved the Sonos idea! Now I'm planning to get rid of my old DVD player and get a 3D Blu-ray, but according to Hifiklubben in Sweden, who sold the Sonos, it doesn't matter which Blu-ray player I buy, there will still be Blu-ray discs without Dolby Digital as an option, and the Movie will be silent. INCREDIBLE! And they told me (this is supposed to be a very serious dealer network) that the always tell the customers that the Playbar isn't any homecinema machine, it's a music machine (can't recall that information). But still it's designed to work with a TV... I'm disappointed. I'm not sure how long I can wait until i return the Sonos goods, but this big investment doesn't seem like that big step forward as wanted. Compared to other option, backwards.
Dave:
I just ordered a Sonos Playbar and Sub to pair with recently purchased play1s. Unfortunately I didn't do my research before ordering and didn't realize thet the soundbar would not support DTS. Hopefully, you will announce that support for DTS is forthcoming in the next couple of weeks so I can avoid the hassle of returning these items.
I don't pretend to know whether it is in the companies best interest to add support for DTS, but If it isn't, I would appreciate knowing your decision so we can find alternatives for our home theater sound system and concentrate on optimizing our Sonos system for it's intended designed purposes.
Thanks for your consideration.
I just ordered a Sonos Playbar and Sub to pair with recently purchased play1s. Unfortunately I didn't do my research before ordering and didn't realize thet the soundbar would not support DTS. Hopefully, you will announce that support for DTS is forthcoming in the next couple of weeks so I can avoid the hassle of returning these items.
I don't pretend to know whether it is in the companies best interest to add support for DTS, but If it isn't, I would appreciate knowing your decision so we can find alternatives for our home theater sound system and concentrate on optimizing our Sonos system for it's intended designed purposes.
Thanks for your consideration.
+18
Following a careful evaluation, we have decided not to implement support for the DTS audio format in PLAYBAR at this time.
PLAYBAR uses a single optical connection directly from your television and was designed this way to make it as easy as possible to set-up and enjoy great HiFi sound. Most PLAYBAR owners connect PLAYBAR to their TV in this simple way. This is the intended setup for playing the sound from your TV.
Today, very few TVs pass a DTS-encoded audio stream through their optical output. Instead, the TV or source device converts the audio signal automatically to PCM, which PLAYBAR supports. This is how PLAYBAR plays DTS-encoded Blu-rays.
We are committed to supporting the existing and future ecosystem of streaming video services. Currently, popular streaming services do not use DTS and most use Dolby Digital encoding, which PLAYBAR supports.
We are aware that PLAYBAR is being connected by customers to devices other than the television. In this configuration, when PLAYBAR receives a DTS signal, it will not process the signal. If you are not able to connect your PLAYBAR directly to your TV and would like to explore solutions, please click here.
If DTS support is crucial for your current set-up, PLAYBAR may not be the right solution for you and we apologize for this inconvenience. If you are currently a PLAYBAR owner and would like to discuss options, please contact Sonos Customer Care.
We’ll be actively monitoring TV and streaming services capabilities and trends. If our development stance around DTS decoding in PLAYBAR changes, this community will be among the first to know.
@Sam
See the link in my original post under Sonos Customer Care to discuss options. Thanks for your comments.
Please include DTS support so I can buy this product! I would also plan on the 5.1 setup with Sonos but without DTS no way...
I desperately need a soundbar as the tv built in speakers are horrendous and since I already own 5 sonos components the complete 5.1 playbar combo would be perfect for this. But as everyone else almost all of my media is DTS. Come on Sonos!
I've voted for DTS too. I have several Sonos devices however I won't upgrade my Yamaha YSP1000 sound bar to a Playbar until DTS is added.
If this is a "licensing thing" then why not allow people to buy the license separately. This is how Raspberry Pi support legacy MPEG2 codecs on their devices. I realise it will rankle with some people that they have to buy something else to get DTS, however for those people who genuinely won't buy this product until it has DTS it will provide another option.
If this is a "licensing thing" then why not allow people to buy the license separately. This is how Raspberry Pi support legacy MPEG2 codecs on their devices. I realise it will rankle with some people that they have to buy something else to get DTS, however for those people who genuinely won't buy this product until it has DTS it will provide another option.
Following a careful evaluation, we have decided not to implement support for the DTS audio format in PLAYBAR at this time.
PLAYBAR uses a single optical connection directly from your television and was designed this way to make it as easy as possible to set-up and enjoy great HiFi sound. Most PLAYBAR owners connect PLAYBAR to their TV in this simple way. This is the intended setup for playing the sound from your TV.
Today, very few TVs pass a DTS-encoded audio stream through their optical output. Instead, the TV or source device converts the audio signal automatically to PCM, which PLAYBAR supports. This is how PLAYBAR plays DTS-encoded Blu-rays.
We are committed to supporting the existing and future ecosystem of streaming video services. Currently, popular streaming services do not use DTS and most use Dolby Digital encoding, which PLAYBAR supports.
We are aware that PLAYBAR is being connected by customers to devices other than the television. In this configuration, when PLAYBAR receives a DTS signal, it will not process the signal. If you are not able to connect your PLAYBAR directly to your TV and would like to explore solutions, please click here.
If DTS support is crucial for your current set-up, PLAYBAR may not be the right solution for you and we apologize for this inconvenience. If you are currently a PLAYBAR owner and would like to discuss options, please contact Sonos Customer Care.
We’ll be actively monitoring TV and streaming services capabilities and trends. If our development stance around DTS decoding in PLAYBAR changes, this community will be among the first to know.
Kinda strange that people thank corporate for giving a completely bogus excuse (after a year) for not implementing a basic feature yet are more than happy to charge a premium price for their equipment. As a new SONOS owner (with a tech and business background), I would have far more respect if the truth was given. SONOS just didn't want to pay for DTS. Period. C'mon please show some integrity to your customers. They will continue to love you for it.
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