General feedback and conversation

Want to talk about something that doesn't fit any of the other categories? This is the place.

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Corry P
Corry P
started this topic

Your feedback on the new Sonos App

Hi EveryoneWe moderators of the community - @Corry P, @Jamie A & @Sotiris C. - wanted to take an opportunity to explain some of what is...
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Mr. T
Mr. T
solved this question

What formats can I play on Sonos?

Sonos can play upto 24/48See Supported audio formats
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AjTrek1
AjTrek1
started this topic

Sonos Pro Tip: Upgrading/Changing iPhones

HelloI had meant to post this 3 years ago when I upgraded to my iPhone 12. Well the time has come to upgrade to iPhone 15. The best way to m...
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1191 Topics

J
JaypoadContributor I
posted in General feedback and conversation

The Spotify Integration is Terrible

Seriously...it barely works 40% of the time. A) I t can’t handle my full playlist, so I can’t listen to all my liked songs on random. B) Most of the time, it just says “connecting” for 3 or 4 minutes and then never connects. Rebooting phone, router, speakers...sometimes it works, sometimes it doesn’t.Oh...and yeah, I’m running the latest versions of Sonos, Spotify, iOS, router firmware, etc.

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Airgetlam
3 years ago
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TheAI
posted in General feedback and conversation

Feature Request: Alarm clock with volume increase & Sleep mode with volume decrease

Dear community, Dear support, I would love when we could receive some volume increasing functionality for the alarm clock. On the other hand it would also be nice to have a sleep mode with an volume decreasing function as well. Thank youYours faithfullyClaude Kieffer

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Corry P
3 years ago
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DadatonicContributor I
posted in General feedback and conversation

Pourquoi vous

Aujourd'hui je trouve ça dommage qu'une marque comme Sonos n'ai aucun autre moyen de communiquer si ce n'est que de parler l'anglais pour interagir avec ces clients.

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G
3 years ago
Jeffrey_35
Jeffrey_35Headliner III
asked in General feedback and conversation

Request for Badge Stickers or Hi-Res Files to Print

I know this probably falls under “silly” but hey a guy can ask. I really like the earned Badges. They are simple black and white (like Sonos speakers) but just have a cool aesthetic to them. Wondering if it would be possible to have Sonos either send these out as 2” or 3” circles as we earn them (we could even pay for shipping as it would be like less than a $1) or email us when we do with a hi-res file to print it as a sticker. Maybe expand the badge out and add in the Sonos logo underneath. As someone who decorates all kinds of stuff with various stickers (water bottles, laptop, etc.) it would be a really inexpensive marketing campaign to promote Sonos but also be a little bit of an insider thing as well. Thoughts?

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3 years ago
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LennartAvid Contributor I
posted in General feedback and conversation

Kudos!

Hello, I just wanted to provide a thank you for good support regarding a Sonos Five that died on me.It took about 48 hours from first contact with customer support on a warranty issue ( as it turned out to be ) where the unit needed replacement until i had my replacement unit up and running in my home. I did choose the option that they were to ship the replacement after receiving my unit ( did not want to hassle with a credit card to speed things up ). One hour after UPS picked my parcel up, i received a notification that the replacement unit was shipped. I had estimated a 5 day turn over so this was a really nice experience. Thank you Sonos for that. Regards, //Lennart

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bockersjv
3 years ago
B
BoilermanContributor I
asked in General feedback and conversation

sonos arc- building it into a wall

Hi there,im currently building a stud wall to house the tv and ARC sound bar. Because the bar is going to be recessed is there a certain clearance needed for the side and upwards firing speakers? many thanks

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G
2 years ago
S
SunnyMcVayContributor I
posted in General feedback and conversation

Poor Experience

I am new to the Sonos community and product lines. I ordered an Arc and Gen 3 sub at the same time on 4/15/21 and was met with, what I would consider, a very long delivery timeframe. This seems par for the course these days and I accepted it given there isn't much of a different option to get them faster. Fast forward they both shipped on 4/30/21 for delivery on 5/7/21, this seems like forever in today’s shipping times but okay. So we planned a family movie night to show off the fancy new equipment. The FedEx delivery stated Out for Delivery all day causing a lot of anxiety that it wasn't going to actually deliver. Finally, at around 7:15 at night (not very family friendly time to start setting things up) a single package arrived. It was the sub only! This does no one any good to get the sub by itself first! The arc isn't coming until next Tuesday now. This is certainly first world problems I understand that but this gear is very expensive and this was a terrible introduction to the So

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Corry P
3 years ago
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HNICContributor I
posted in General feedback and conversation

SONOS Wireless Surround Headphones

I’d like to see Wireless Surround Headphones that provide the same immersive experience as my arc/fives/sub gen 3 provide.

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G
3 years ago
4
4d25u4Contributor I
posted in General feedback and conversation

Always room for improvement

I have recently purchased an Arc for my new TV and am impressed with the sound. So much so that I also purchased 2 subs, and 2 surrounds and it sounds even better now. Having said that, there are some shortcomings. I subscribe to Qobuz which has music at 24 bit 192 khz. Currently the max I can get out of my Sonos setup is capped at 48 khz. I would like to be able to listen at the best quality Qobuz offers. I also noticed that Bluesound has products that can go that high. I hope this can be remedied by a simple software update or by some other means. If local wireless bandwidth is a concern, perhaps give the option for the highest quality to those of us that have gigabit ethernet networks and wire their Sonos products, myself included. In addition to the above, the user experience when using the Sonos controllers to play Qobuz is severely lacking in features and information available on the Qobuz app. I think the better option would be to switch this to direct control from the Qobuz app

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ratty
3 years ago
M
MagictwangerEnthusiast II
asked in General feedback and conversation

Dry humidity and Sonos speaker surrounds. Impact?

I find my room’s humidity to be at 27-30% these days,due to extreme cold in the Northeast USA.I have a humidifier running,but wonder if this low-ish humidity can have a long term negative affect on the speaker surrounds…..I assume(and hope) that Sonos took this into consideration upon the design….Thanks in advance for any input

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AjTrek1
3 years ago
W
White Hair BillContributor I
asked in General feedback and conversation

How to collapse playlist details

I have many many playlists and albums. Scrolling the long lists of alphabetical details is frustrating and time consuming. It would be very helpful if clicking on the letter of a section would collapse the lists to a list of alphabetical letters. This would speed up locating the correct section. Clicking on the desired letter would display the entries that started with that letter, This sure would make the application easier to use.

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James L.
3 years ago
K
KiWi2106Avid Contributor I
posted in General feedback and conversation

Sonos Apple Watch App

Hello,so here I am asking Sonos to come up with an app for the Apple Watch. There are 3rd party apps out there but unfortunately they are rather unreliable. So, Sonos, please!! :)

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James L.
3 years ago
M
mm2Contributor I
posted in General feedback and conversation

Enhancement Request: Associate Services to a Particular Sonos Player

Problem:In a multiple family household, it’s possible for each member of the family to have their own own login to a particular service. However, you can’t associate that service to a particular Sonos within the house.I know in our household, I’ve setup the accounts on my controller, and now Apple Music is convinced that I’m really into Broadway showtunes, “Julie and the Phantoms”, and lullaby versions of popular songs. These are being played by my kid’s in their rooms, and they never remember to select their service/account to play from (especially because most of the time they are just telling Alexa to play something, so it just goes against the main account). Proposed Solution:Allow for a service/account to be associated to a particular player in the house. For example, if Amy had Sonos in her room, then we want to say always play Apple Music (or Spotify) on Amy’s Sonos from Amy’s accounts. 

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James L.
3 years ago
J
Jeff ArmstrongContributor I
asked in General feedback and conversation

Sub on a radiant heated floor?

Anyone have any experience with placing a Sub directly on a floor that is heated with hydronic radiant tubes? Just wondering if the heat would eventually damage the speaker cabinet or inner workings.  should the Sub be insulated from the floor, or set above it? 

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G
3 years ago
T
thefarruggContributor I
posted in General feedback and conversation

Add to Playlist Multi-Select

From the Sonos app, the quality of my life would be vastly improved if the ability to add a song to multiple playlists were to be developed. E.G. from Sonos app, add song to Spotify playlist and be able to select more than one playlist at a time before tapping “Done”. That would be great. Thanks. 

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Xander P
2 years ago
G
GrundrauschenContributor I
asked in General feedback and conversation

Feature Request Sonos Roam battery status and charging

Hi, I just received my Roam and I am quite happy so far. But running on my first charge, I do have 2 ideas for features.Charging status: while I do understand that people would not like to have an LED burning all the time if the Roam sits on a charging pad the whole day, I would like to see a configuration option to at least display a “fully charged” status on the speaker for users, who don't want to charge that thing all the time. Yes I know, battery status is displayed in the Sonos app. But I would like to request an integration of that status with the voice assistants. I asked Alexa for battery status and she answered, she is unable to get that status from the system.   

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Corry P
3 years ago
8
8858oboe
posted in General feedback and conversation

Bought a new Roam ....

Bought it, drove the 1.5 miles home, plugged the usb cable into Roam and power source, fired up the app on iphone, added the Roam, updated the Road software, played music - works like a charm, no issues.Connected to Bluetooth on IPAD, connected, played a book from my IPad Library - again, no issues.Eveything working as advertised in about 12 minutes, including the drive home!  Well done Sonos

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James L.
3 years ago
B
BadlessContributor I
posted in General feedback and conversation

sonos APP

I love my sonos system and sound quality is still great even after years. BUT the APP really needs improvement: too slow and not at all user friendly

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Xander P
2 years ago
S
Schmitty66Contributor I
posted in General feedback and conversation

Power Cord

Would love to see a cord with the flat, low profile type plug on it (the end that goes into the wall outlet)

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Airgetlam
3 years ago
ylldwes
ylldwesContributor I
posted in General feedback and conversation

Update Resolved

I’m new to the forum and can’t figure out how to navigate to the question I posted yesterday; but I’d like to add that the problem I’d encountered with the 800 error code and failure to update must have been an internal issue with the Sonos website as it self corrected this morning. Today I was able to successfully get my app to update and properly set up my boost. I would add that the Sonos2 app does not properly reflect the procedure for installing the boost.

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Stanley_4
3 years ago
R
rcashinContributor I
posted in General feedback and conversation

Sonos App EQ Suggestion

Hi Sonos! I would love if the the S2 app were rearranged such that instead of having to navigate to the individual room setups to adjust the EQ, there were an EQ option under System Setting that had sliders for every room. If there were a toggle that could sort by option (bass, treble, loudness) and then by room or the reverse, that would be perfect. 

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Paul A
3 years ago
P
pdlovemusic2048Contributor I
posted in General feedback and conversation

Feature Request: Automatic grouping

It would be great if you could add a feature that allowed automatic grouping. If you ask for a song or radio station that is already playing on another speaker. It would make sense that Sonos would automatically group it so you didn’t get the echo effect.

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melvimbe
3 years ago
S
Sonosisg8Trending Lyricist I
posted in General feedback and conversation

Gardening with Sonos

 

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James L.
3 years ago
T
TLAW Burgh GalContributor I
posted in General feedback and conversation

How do I listen to Music but mute my TV

If you want to watch your TV while still streaming your music (Ex. So you can your hear music while muting your TV to watch a basketball game or other event). Open your Sonos App Clicj “Browse”. It’s the music note next on the bottom tool bar in-between the Sonos Star Icon and the Rooms icon. Under browse you should see a drop down menu of your music libraries,  (Sonos Radio, Napster, SiriusXM, Spotify, etc.). Then you should see a TV Icon and a Line In Icon. Tap the TV Icon. Now you will be given the choice to continue streaming your music. The message will say, “Your audio will mute the TV. Do you wish to continue?” If you choose “yes”, then the music will play, the tv will be muted, but the tv program will still play. 

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Xander P
3 years ago
C
CdhutzlerContributor I
posted in General feedback and conversation

Sonos port 12v trigger should have adjustable delay for cutoff time

Currently the Sonos port has about a two minute delay after the music stops before it turns off the 12 V trigger. It would be very nice if the Sonos software allowed for an adjustable delay of five or 10 or 15 or 20 or 30 or 60 minutes. Sometimes it’s nice to be able to pause the music for a short phone call etc and afterwards start listening to music again, but the short delay means my big Adcom amp has to warm up again which takes about a minute on its own.   thanks!

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James L.
2 years ago
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