Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 5,659 Topics
  • 53,446 Replies
F.A.Q.

Music Services and Sonos

  • 5
  • 22
Tutorial

The Sonos Apps - An Introduction

  • 6
  • 13
Edward R
Edward R
started this topic

Sonos Controller Software Downloads

Trying to find where to download the Sonos Controller Software?  The Sonos software is available on our support page and you can find direct...
  • 2
  • 0

5659 Topics

J
Jeff EckertContributor I
posted in Controllers and Music services

New app sucks!

What a major setback!

25
M
6 years ago
T
TheHellersEnthusiast I
asked in Controllers and Music services

Google music - add to playlist

How can I add a track to a Google Music playlist while in the Sonos app? We'd like to switch from Spotify and you can to a Spotify playlist from within the Sonos app. Thanks. Steve

10
Liam Foster
5 years ago
R
Ryan_63Contributor I
posted in Controllers and Music services

Unable to downgrade system from beta

I am unable to remove my system from the beta. after I leave the beta program and reinstall the windows controller application, the software update states there is an update to the beta program that needs to be installed.

21
M
7 years ago
L
littlemonsterContributor II
asked in Controllers and Music services

Error when adding Google Play service

When adding Google Play to my sonos, I choose "I already have an account" and click next. An error appears that said I have an invalid link code. It never asks me for id / password. Any thoughts?

9
Keith N
6 years ago
A
Aidan CurranContributor I
asked in Controllers and Music services

Using SONOS Play:1 in college dorm room

Is it possible to bring my SONOS Play:1 with me to my college dorm room, using my laptop?

5
Chris
6 years ago
S
Stevan_1Contributor I
posted in Controllers and Music services

Grouping controllers not working on Version 5

I updated to release 5.0 build 26177021 this morning and the controller grouping function is no longer working. On both the App and desk top version it appears they are grouped but music will only play on a individual controller. Each controller will play individually but not grouped.

20
Miles P
6 years ago
W
wireman007Contributor III
posted in Controllers and Music services

Bring Back the Sonos CR200 Controller!

It is my opinion that "dropping the CR200 dedicated controller" was the WORST decision ever made by Sonos. I have just spent another wasted afternoon unsuccessfully attempting to teach an elderly customer how to control his new $3000 Sonos system without the CR200. I tried an Android phone, iPhone, iPad Mini, iPad and he could not understand how to control Sonos. My clients are all age 60+. Most don't even have smart phones. The CR200 worked perfectly for these people. I still prefer my own CR200 over any other controller. My Sonos sales have nose-dived after the CR200 was discontinued! Wake up Sonos. Even Bose understands how vital a dedicated controller is. Bring back the CR200!!!

49
U
5 years ago
U
User191656Contributor I
asked in Controllers and Music services

Does Sonos allow podcasts played from Downcast?

I use Downcast to aggregate the podcasts I listen to.

15
L
6 years ago
B
Brian_30Contributor I
posted in Controllers and Music services

leave beta program

I've followed the directions to leave the beta program, however, all of my Sonos apps are still branded "beta", and I'm constantly being asked to "update" (but updates are rarely available). I'd like to fix this. Diagnostics report #3884834

10
M
7 years ago
E
EMContributor I
posted in Controllers and Music services

Remember playback position for audiobook files?

It would be very useful to have Sonos remember playback position for audiobook files. This is a setting in iTunes. Why can't this be implemented in Sonos? Supposedly this is implemented for aa files, but not all audiobooks are aa files, I have many in mp3, m4a and m4b format. If this can be done for aa, why not the other formats?

4
Edward R
5 years ago
D
darin.eastburnContributor I
posted in Controllers and Music services

Podcasts not showing up on Android/Sonos controler

How can I play podcasts from an android phone. I have installed the apps that are supposed to work with Sonos (Pocket Casts and BeyondPod), but I can't get either to work. The Sonos instructions say that the podcasts have to be in the Podcast folder in the root directory. Is that the \storage\sdcard0\Podcasts directory? BeyondPod only lets you choose whether to save the podcasts on the internal or external cards. It does not let you select the directory. Pocket Casts lets you select the directory, but then it puts the podcasts files in a subdirectory of the one chosen. Trying both of these apps and multiple configurations, I still can't get the podcast to show up when I look on "this device".

62
C
5 years ago
K
kermit88Contributor III
posted in Controllers and Music services

Any way to change default zone

Using iPhone app. Version 5.0. I find that the app often changes the zone I'm controlling, usually after I've left the app and come back to it. For example, if I'm controlling the kitchen, the next time I go to use the app, I'll have to switch from my daughters room even though I have not switched there first. If the app can't always remember the last zone controlled, how about letting me choose the default zone?

3
E
7 years ago
N
Neil_35Contributor I
asked in Controllers and Music services

Windows 8.1 has Sonos User Account

I recently purchased and installed a Sonos connect. Everything seems to be working fine. I just noticed a new Windows user account on my system with the Sonos name. I presume this is part of the Sonos application. Just wondering if this is OK and what it does?

4
searmsuk.kleepbua
7 years ago
U
User378933Contributor I
posted in Controllers and Music services

Cannot change name of speakers

Trying to change the name and it doesnt work

24
ratty
7 years ago
G
geoffrey r barkerContributor I
posted in Controllers and Music services

How do I change the e mail address on my sonos account

Add an e mail address to sonos account

3
jgatie
6 years ago
M
MikeNewAvid Contributor I
asked in Controllers and Music services

Compilation Tracks not searchable by Artist

Hi Why can't I find a track by an artist that is in a compilation album using the search? Specific example I have the Paloma Faith track I 'Can't Rely on You' with the artist shown as a contributing artist in the ID3 tag on the Now 87 album. ( I am not using iTunes at all!) Indeed when playing the album the artist name appears on all the controllers (CR100, android and PC versions). But when I search the music library for the artist name it only shows a different album of the same artist but not the individual track in the compilation album.

30
V
7 years ago
D
dakeb1Contributor III
posted in Controllers and Music services

Remote Access to Sonos System

Guys, Is there any way I can access my home Sonos network from a remote location? If I want to control Sonos when I am not at home how can I do this? Thanks David

7
M
7 years ago
J
John.G.Contributor I
posted in Controllers and Music services

Can't get Sonos controller to run on a new Windows 7 x64 laptop

I recently installed the Sonos Controller on a new HP laptop running Windows 7 - x64. My wife had been previously able to run Sonos on her old Windows 7 desktop. Now, on the new system, the controller launches, but immediately complains of a problem, and exits. I can run the Sonos Controller successfully on my Windows 7 based desktop. Any ideas?

5
Airgetlam
5 years ago
K
Keith SilerContributor I
posted in Controllers and Music services

Renaming room speaker

How do I rename a speaker from bedroom to den via my windows computer ?

14
I
4 years ago
T
TuffproTrending Lyricist I
posted in Controllers and Music services

Play 5 Sound cutting out at low volume

I have a Play5 connected to my Samsung TV via line in...... The sound cuts out if the volume is turned down very low via the TV. Cant have the TV volume below 4..... Normal volume returns when I turn the TV up again.  I can work around this by leaving the TV volume High, and then turning the SONOS volume down to the level I want  No problems with cut outs at low volume when streaming music.. I'm not a electronic wiz, but I'm thinking that the TV pumps out less current or voltage through the audio line out at low volume. And that the SONOS line in needs a specific current or voltage for it to detect audio is being played....Please correct me.... Is there a way for me to get SONOS to play the audio from my TV at very low volume????? Cheers

5
D
5 years ago
A
ashley8bitTrending Lyricist I
posted in Controllers and Music services

iOS 8 Home Kit Integration

Apple have just released into BETA Home Kit. This is a selection of dev tools to help integrate smart home products together. Hopefully plans are coming together to integrate this into the iOS app. It would be interesting to see what users think to this.

46
D
7 years ago
D
daniel_43Contributor I
asked in Controllers and Music services

Can't connect to my music folder

My sonos will play Pandora and internet radio However it will not find my itunes library. I get an error message that says that my computer can't be found. My music is there and I can listen to it from my computer. I can see it when I browse for folders in Sonos, yet somehow it won't find it. I have been unable to play my music for a while now and have no idea what to do. Help. Thanks

5
D
6 years ago
A
aaronbarrellContributor II
asked in Controllers and Music services

Exclude folders

I think I understand that it is possible to add individual shared folders rather than only a single folder and all of is sub folders. I share the top level iTunes folder because it contains iTunes' library files. (I use sonos in lose conjunction with iTunes, so it is essential that I have access to its playlist file.) The problem, however, is that I do not wish sonos to index all of the subfolders. (For instance, "music" subfolders but not "audiobook" folder. ) So what I'm wondering is: is there some way to index only certain files as well as certain folders? Or some other way to index only certain subfolders of a folder AS WELL AS only certain FILES within it?

5
jgatie
7 years ago
T
todd1010Avid Contributor I
posted in Controllers and Music services

Alarm, what a waste of a great feature!

I currently have 3 Play 5's in the house (Master Bedroom, Kitchen, & Garage). They work great and I'm finally home to enjoy them since I work out of town 9-10 months out of the year. The new user interface is much better than the old but I still need to get used to it. Anyways...on to the issue. the ALARM. In the Master Bedroom I have the alarm set to wake up and a certain time every day of the week to the Sonos chime. The Sonos Chime is nice and I like the way it gradually gets louder. However my big complaint is that: 1) You can't turn it off from you iPad, iPhone, etc? At least no where I've seen. 2) Where is the Snooze button? Nothing pops up on the screen of your iPhone/iPad to let you know to snooze or turn it off. I don't understand why this isn't part of the ALARM feature. 3) You have to get up to turn it off at the Play 5 by hitting the MUTE button, which does turn it off but if you hit the MUTE button again...music starts to play. At this time it appears to

9
F
7 years ago
U
User956665Contributor I
asked in Controllers and Music services

Podcast android

Sonos app does not recognise podcasts downloaded on my android phone (kitkat), I've tried downloading both recommended apps Beyondpod and Pocketcasts neither work! I've also tried moving files to podcasts folder in the root . What happening sonos? This worked perfectly on my previous iphone

19
N
6 years ago
Terms & ConditionsCookie settings