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Ditte
Ditte
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Tips for common Sonos problems

Running into challenges with your Sonos system?Here you'll find solutions to some of the most common problems. While this is a good place to...
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DonSmy3005Contributor I
asked in Ask a question

Surround and Sub audio disabled each night

Each night (at least that has been the case since I added a new Beam Gen 2 to my systems) my surrounds start flashing green. It’s usually after midnight for some reason.The flashing keeps me awake so I go into the S2 app and notice the surround audio setting has been disabled. I enable it and the flashing stops. LED changes to the normal white. The same is happening for another 5.1 system I have upstairs. The sub and surround audio settings are disabled and need to be manually enabled each day.Any thoughts as to what might be causing the setting to change each night? 

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Airgetlam
34 minutes ago
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ron.manuelContributor I
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My Music albums disappeared? Any way to recover?

My wife uses the My Music page to save albums from our connected Amazon Music service.  Today she noticed there are now only 6 albums listed instead of dozens.  I also notice that what remains are just albums starting with the letter A.  How did they disappear?  Are they recoverable?

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R
22 minutes ago

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