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App Update 80.xx.xx - cant even get the new app to intpstall

  • 18 May 2024
  • 0 replies
  • 83 views

Like 1,000s of others the new mobile app upgrade is a disaster.  Amazingly unprofessional.  That said I can’t get even back to the app working at all - forget about playlists, searching, smbv1, etc.

in a naive effort to fix the app I uninstalled the app for my iOS device (iPad) and recycled my sonos ports, and double checked I wasn’t running smbv1.  Attempted to reinstall the iOS app - prompted me through the steps - I enabled Bluetooth, location tracking, and local networking but app won’t load - fails when I search for existing system ( it is there and the windows pc app found it when I installed it after the trouble with the iOS app).

the iOS app states it can’t access the local network but I do have that enabled.  I can’t find existing sonos setup,or add a new device (I was just going to start over and add my ports - but I can’t do that).

the ports are on the network and have ip addresses and the windows app version did find them but the iOS updated app is fubar.

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