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Kenneth R 2 years ago

How the 'ask a question' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once something has been answered by the community or by us, we'll go ah...

8278 0
paulcarvill 1 day ago

Pass all remote control commands from Beam to TV?
Question

Hi, I understand I can send volume commands from my remote control to my Sony Bravia TV via the Beam over HDMI. This works as expected. However, the Beam obstructs the iR receiver of my TV and so none...

61 0
TGingras 13 hours ago last post 9 hours ago by Ditte

I hate hate hate this companies software!!!!!!

52 2
iwb100 19 hours ago

Beam volume control with TV remote
Question

My Beam is connected through ARC and works fine with the TV. However, if I switch to playing music via Amazon of apple my tv remote no longer controls the beam’s volume and I have to use the app or vo...

41 0
Moira K 3 days ago last post 3 days ago by Moira K

Using Sonos on the mive
Answered

I want to use my play one when out and about in my caravan. What is the best way to do this please?

37 3
tonyskier 8 hours ago

Beam Sound Quality

Am I the only one completely underwhelmed by the Beam's sound quality when playing music. TV speech quality good, but for music I don't think it even matches a Play 1.

32 0
EslamFadl 1 day ago last post 1 day ago by Airgetlam

More than one Network
Answered

i connected my sonos ( play 1 ) to a network and want to connect it to another , using Laptop Application is it possible ?!

28 1
crabatdungenessbay 4 days ago last post 4 days ago by Stanley_4

Is it possible to record the lineout from turntable to macbook? And how?

I have the Connect with a turntable and amp/preamp hooked up and I'd like to record an LP to my macbook pro, anyone have luck with this? Macbook has audio in.

28 2
deftos 4 days ago last post 4 days ago by ratty

Sonos update cleared my music queue for every room

I just updated my Sonos controller software (required, couldn't play music until I did) and now all the music queues for every room are cleared. This had not been the case in previous updates. Has a...

28 2
Steven F 2 days ago last post 2 days ago by Airgetlam

Sonos Boost Internet Connection
Answered

The Sonos Boost worked fine for the first day of use but then cut out my internet. Now every time I connect it to the router it cuts out my internet. How do I solve this?

25 1
fgerson 15 hours ago last post 11 hours ago by UKMedia

Beam Mic light off and Alexa set up fails
Question

I have a new Beam. Set up worked fine until Alexa which does work. Also noticed I cannot get the mic light to turn on.

23 1
User912245 2 hours ago last post 2 hours ago by Barry Carson

Can I watch TV while listening to Music on the Sonos Beam?
Answered

I can't find this listed anywhere. Does anyone know if the video source will remain active from the HDMI source even if the audio source changes (e.g., play spotify music, etc.)?

22 1
pppeter 2 hours ago last post 14 minutes ago by Ryan S

Cord Color for White Beam
Answered

I received my white Beam yesterday, but it came with a BLACK power cord. This is the 7th white Sonos product I've purchased, but it is the first and only one that came with a black power cord. Was I...

17 1
Bill of San Diego 1 day ago last post 1 day ago by Airgetlam

Playing from iPhone Sonos Playbar skips to next track early
Answered

I have an iPhone X and my home wi-fi network uses an Airport Extreme (has been undated with latest firmware). I play movies from the internet (NetFlix, Hulu, Prime) all the time via this wi-fi system...

14 1
JMCKOSKI 21 hours ago last post 19 hours ago by Stanley_4

Klipsch Rock Speakers 650-SM
Question

I am trying to wire 2 of these speakers to a Sonos Connect Amp. The speakers come with 3ft of 4 wire already attached. My question is what speaker wire would I use to wire these speakers so that each...

14 1
maljudy 4 hours ago

beam
Question

what are the indentations on the top of the beam for

13 0
mikeasaurus 1 hour ago

Using Airfoil with Sonos One
Question

Should it be possible to use Airfoil to stream audio from PC to Sonos One over AirPlay? The Airfoil application is stating the device requires a password. I am unable to find mention of a device passw...

13 0
Dreamteamacademy 2 days ago last post 2 days ago by jgatie

How do I check my pandora account within Sonos?
Answered

I want to see which Pandora account is on my Sonos. I needed to remove explicit content from my Pandora account and want to make sure it was updated.

11 1
NathanEmmerich 12 hours ago

Beyond itunes
Question

Out of interest, does anyone think that we will be able to use airplay2 to send sound from an imac to a compatible sonos speaker when using things other than itunes any time soon? My desktop mac is es...

10 0
Jos03 12 hours ago

Sonos one
Question

How to make Sonos Alexa work out side the UK

9 0
rpetrino 1 day ago

play 3 speaker loses internet connection
Question

I have a play 3 speaker outside about 40 feet away from my netgear 1200 extender which is about 20 feet away from my xfinity router. When i pick an internet on my IPAD setting do I pick the xfinity...

7 0
deepu2pani 48 minutes ago

Using Airplay with Sonos One
Question

If I am watching Video in Youtube in my Iphone or Ipad, Can i Transfer the Youtube audio to Sonos One speakers using airplay.

6 0
Tallulah 20 hours ago last post 16 hours ago by Airgetlam

Sonos Desktop Controller Won't Launch - Windows 10
Question

I am unable to open Sonos Desktop Controller on my PC, which is running the current version of Windows 10. After displaying the Sonos logo, it hangs on the intro screen, which is just a white box. I...

6 1
jjcanot69 14 hours ago

Pandora disapear
Question

Since an update some weeks ago Pandora disapear Its not in music service either. Whats happened?

5 0
Dave O 7 minutes ago

Set up questions.
Question

Set up questions. I purchased a Sonos play bar the same time I purchased my Sony TV. I have tried to set it up several times with no luck. We do not have a standard internet set up. We use a hot spot...

2 0
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