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  • 3,624 Replies
Kenneth R
Kenneth R
started this topic

How the 'ask a question' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once someth...
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1195 Topics

Kenneth R Sonos Staff

How the 'ask a question' forum works

If you have a question and are not sure where to start, ask it here. We'll keep an eye on everything that gets posted here, and once something has been answered by the community or by us, we'll go ahead and move the topic to the right place, and mark it as answered. To find your topic back, click...

13353 0
3 years ago
C
Cornish1970 Contributor I

Connect BBC Sounds

I have a pair of Play 1 speakers and we are an Apple household. How do I connect and play the new BBC Sounds App?

5994 10
P
4 months ago
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ErikN61 Contributor I

Register Your Speakers

My Sonos account says it can’t find any speakers registered to my account. It has locked up my controller on my iPhone and iPad. I only have amps, with hard wired non Sonos speakers. I was using the system offline when this happened and I am still offline without access to a network. How do I g...

3355 8
10 months ago
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Bart van Leeuwen Contributor I

Can sonos handle hi-res flac from tidal or should you disable it?
Answered

As you probably know, Tidal in its more fancy subscription streams not only CD quality FLAC but also a limited set of hi-res FLAC audio files. Given the fact that Sonos speakers can only handle the lossless CD quality files, and do that beautifully (I'm not complaining), what happens when you stream...

3260 2
B
8 months ago
B
bayman Contributor III

Sonos One vs Sonos Play:1

Is there any reason to get the Sonos One over the Play:1 if you have the Beam which already comes with Alexa?

3166 6
9 months ago
T
The_Joker Contributor I

Can My SONOS ONE(a100) play Netflix Audio?

I am looking to play netflix on my Macbook Pro and listen to the show through the SONOS ONE speaker. Now it doesn't have to be wirelessly, Can I direct connect the LAN network cable into the usb network adapter or lightening adapter into the MBP then into the back of the SONOS ONE and listen to the...

3015 10
K
4 months ago
I
imtnbike Contributor I

Simple question - connect Apple TV to Sonos Play 1
Answered

Is it possible to connect Sonos Play 1 to be the sound for an Apple TV4

2908 3
I
8 months ago
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Lewy88 Contributor I

Sonos Amp True 5.1?
Answered

Can the new Sonos Amp be used in conjunction with a sonos playbar to create a true 5.1 surround setup?

2727 7
R
4 months ago
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Passthedutchy Contributor III

Multiple speakers with Sonos Amp

Hopefully a simple novice question but one I can't see an answer to. The new Sonos Amp allows 2 stereo sets of speakers to be connected to it, so 4 speakers in total. Will this result in lower volume or inferior quality than with just one pair?

2536 16
4 months ago
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Gambo Contributor III

How to reset the new amp
Answered

Hi, Has anybody tried to reset the new amp? I’ve had to take it out of a restraunt and set it up in the owners house under a new login and music details etc. Any help would be appreciated. Thanks

2488 1
J
4 months ago
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Denboj Contributor I

Speakers won’t re register to Sonos account after factory reset

Hi, any help gratefully received. I recently factory reset my 2 Sonos Ones due to problems with the Alexa functionality. Have just set them back up again, but the app is now telling me that it can’t find any speakers registered to my Sonos account. When I attempt to register them, after a long whi...

2469 29
6 days ago
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ninjaguy Avid Contributor III

Using Sonos One as computer speakers
Answered

How do I use the Sonos One speakers to play audio from my PC or Macbook when I watch something on Youtube or play a game?

2289 3
8 months ago
K
KFS Contributor I

Intercom for Sonos

The 3rd party "Intercom for Sonos" App appears to no longer work. Has Sonos disabled this/plans to do it's own soon?

1952 15
5 months ago
C
cmscott777 Contributor I

No TV sound
Answered

My tv was working and randomly in the middle of the day, the sound quite working. Called Sonos support and they wanted me to change my optical cable. I changed it and still no sound from the tv. Checked all the settings not sure what else to do. Music does play on the sound bar just no tv coming thr...

1671 7
16 days ago
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MichF Trending Lyricist I

Connecting Mac-Mini to Sonos to play media from the Mac
Answered

My Sonos Playbar and Sub is connected to my TV. My Mac-Mini is also connected to my TV. Can I play media such as stored movies, itunes, and general media through the Sonos. My Sonos has replaced my amp and speakers that were connected to the Mac-Mini to allow this.i.

1537 26
8 months ago
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DH44141 Contributor I

WiFi vs. BOOST vs. Ethernet

What is the difference in how my SONOS devices connect (or how they can connect when I add devices)? I have a Playbar in my main room, a Play:One in my office, Beam in the Master, and a Connect:Amp in the basement for my kitchen ceiling speakers... All are connected via Ethernet to my network beca...

1479 7
8 months ago
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Dbigdog Contributor III

Deleting a Room
Question

For the love of everything that is Holy, is there a simple way to delete a room on the Sono unforgiving app? It is unreal that feature is not readily available.

1425 4
3 months ago
M
MrsB Contributor I

Play music through a BEAM
Answered

I have a new beam and it is all connected through my TV and Alexa is working, but how do I get music to play through it, either from my existing iTunes or asking Alexa directly>

1387 1
10 months ago
J
joeandkirsty Contributor I

Google wifi added to our broadband and Sonos wont connect....any ideas?
Answered

We have added google wifi to our broadband and the Sonos just wont connect. Keeps saying its now created its own wifi 'SONOS' and to find it but its not visible. Also tried connecting it via the Sonos hub but that is missing too. Been trying for 3 weeks and everything I try isn't working. We have a...

1328 15
3 months ago
E
eibl Contributor I

solid red light

Hi there, I have the SONOS 5 gen1 with a solid red light after the latest update, any recommendation or help? factory reset or resetting controller did not help.

1272 6
6 months ago
H
Hulmay Contributor I

Hue lights with default Sonos play 1
Answered

Hi everyone, so basically my question is whether there are any hue lights that can sync up with the standard sonos play 1 speaker. I've heard that Phillips hue lights don't have any built in functionality with sonos but there are third party programs that can allow you to do this? I'm running with w...

1213 4
7 months ago
T
TyJ Contributor I

Removing room in app

For some reason I have 2 rooms showing in the Room Settings. How do I delete one within the app? When we have to reconnect our :one units because they get disconnected in the app, it's creating a new room.

1115 51
M
3 months ago
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trclemen Contributor I

Option to DISABLE Airplay or restrict access

Since recent software update and Airplay support seems anyone on same wlan as my sonos can 'takeover' the system from YouTube/iOS devices to play whatever they are listening to, whilst its great that sonos now supports Airplay, please consider an option to disable this feature or restrict access t...

1105 2
9 months ago
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neil21 Contributor I

any one seen this on Facebook https://www.sonosstores/////com

hi this appeared on Facebook this morning ,what do you all reckon copys or don't exist https://www.sonosstores/////com

1100 2
J
7 months ago
8
87R10 Contributor I

Amazon audio playback from amazon prime video is absolutely terrible. Loud background noise and you can not hear what the actors are saying.
Answered

I have a playbar, sub and x2 play ones. I stream as well as have directv. I wish i would have done more research before biting off the expense of sonos. I could have bought a system designed specifically for surround sound. Sonos is designed for music but just happens to function, terribly, as a...

1051 11
5 months ago

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